20-35 years of age | Experience level: first safari
Had the best time!
Godi was the best safari guide ever! We had such a great time with him. He was so patient, kind and friendly with us! We also had the best cook with us, the food was delicious! We would recommend 100%! Thanks for the great experience!
35-50 years of age | Experience level: first safari
Shocking Experience with Morning Star - Held at Hotel Due to Unpaid Bills
On the final day of our African safari tour , we experienced an unacceptable situation with Morning Star Travel Agency. At check-out time (8 AM), the hotel staff informed us that Morning Star had never paid for our stay, despite us having paid the full tour amount two weeks before the trip.
After two hours of unsuccessful attempts to contact Morning Star (our agent Alice became mysteriously unreachable), we were forced to pay $4,532 out of pocket for the hotel bill to avoid missing our afternoon flight. This was the second time during our trip that we had to cover Morning Star's unpaid fees, following a $1,600 payment we were forced to make for Masai Mara park entrance fees.
Most concerning facts:
Morning Star had received full payment from us two weeks before the trip
Their agent disappeared when the payment issue arose, only to reappear after we paid
One month has passed with no refund or explanation
I am sharing this to warn others about Morning Star's practices and will continue to pursue this matter until I receive a full refund.
20-35 years of age | Experience level: first safari
Perfect days in Tanzania!
Since I got in touch for informations, Nancy was so helpful. I got 5 days safari and was an amazing experience, I highly recommend Simbaland Magic Tours. A special thanks to the guide Owen!
20-35 years of age | Experience level: 2-5 safaris
Fantastic!
Fantastic trip!! Elias was our guide and he was phenomenal, we saw about every animal you can see and more! Lunches were delicious and home cooked, accommodations were lovely and I felt safe the whole time. As a solo female traveler I was a little nervous before I joined the tour but felt safe the whole time and our group had a great vibe! Would definitely book again!
35-50 years of age | Experience level: 2-5 safaris
Great
We went on a safari for a week and everything was incredible. We thank you very much and I would like to make a special mention to our guide Aruni, who advised us on the hotels where we could stay and also took great care during the safaris and thanks to him we had the opportunity to see many animals they are difficult to see, so if you are going to book a safari with the Karibu company, we recommend that you ask if Aruni is available for you to do the tour with, you will not regret it. Asante
20-35 years of age | Experience level: first safari
Good person, attentive, responsible and respectful
We spent a week on safari through Masai Mara, Amboseli and Tsavo with Aruni. We are very happy that he was our guide, he was very kind at all times, he tried very hard so that we could see the great variety of animals in the parks and made our trip to this country incredible! If in the future we have the opportunity to return we will definitely contact you 🙃 and if you decide to go on safari with Karibu Safaris ask if Aruni is available to accompany you, you will not regret it!
20-35 years of age | Experience level: 2-5 safaris
Very good and complete service. The guides were very nice and responsible.
We recommend this tours fully! Very interesting, we learned a lot and felt comfortable during the whole experiences. They knew a lot about the animals and answered all our questions with a smile :)
50-65 years of age | Experience level: first safari
Awesome host who went out of his way to accommodate delivering and exceeding our expectations
Marvel answered our call for a traditional Game Park Safari after another tour operator failed us in Botswana with a Hwange National Park Safari.
Initially it started as a day safari, then an overnight and with a further request, it turned into a two night, three day safari staying at the stunning Hwange Safari Lodge.
As we were staying at the Avani Resort Hotel on the Zambian side of the Victoria Falls, Marvel arranged the pick up and transfers via the Zambian border Immigration over the bridge, via the Zimbabwean border Immigration, where we had previously crossed over the night before and paid for a double entry (USD45/each) Marvel then met us on the Victoria Falls township side to then drive us south to Hwange.
As promised, Marvel had arranged for an afternoon game drive, a night drive, then an all day game drive, a further night drive and on the final day an early morning drive. These drives were complimented with our own vehicle and guide Edwin, who was a former National Park Ranger turned guide. We cannot express how happy we were with Edwin, he was so knowledgeable and caring towards all the wild life we saw and went out of his way to give us an incredible experience we will never forget. The Lodge was huge and accommodating.
Marvel then picked us up and returned us to the Zimbabwean border and again went out of his way get us through both immigration borders and delivered us to Livingstone Airport in time for us to catch our 14.00 flight to Johannesburg.
Victoria Falls Serious Fun and Travel lived up to its name and the service is second to none, we cannot rate Marvel and his team highly enough and will be recommending them to any of our friends and family.
Thank you so much Marvel and Edwin
35-50 years of age | Experience level: first safari
Unpaid and changed Lodges
I would not book JT Safaris again. Almost the whole safari was paid in advance and I had a confimation for all Camps and Lodges we were planning to stay. But when we arrived in Mombasa the first information we got was that we will not stay at Salt Lick Lodge but had to switch to another camp.
"Ok, that might happen in Kenia" we thought. But then, after four days of safari we came to Kibo camp in Amboseli and the booked rooms had not been paid for.
I phoned JT Safaris but nothing happened. It was really, really frustrating, especially if you are all dusty and a bit exhausted from the trip...
It took hours and in the end our guide paid the rooms, that we already paid for in advance.
Finally we made sure, that he got the money back - but without him - I am sure - we would have paid twice without any chance of getting our money back.
35-50 years of age | Experience level: first safari
Evans was an exceptional tour operator. He was extremely punctual, organized, courteous, and sincere
My wife and I had a tremendous experience with Axis Africa. This is mostly due to Evans, our tour guide and our wonderful group, who we intend on staying connected as life-long friends. We were able to not just see the “Big 5,” but because of Evans and his knowledge of the Masai Mara, we were also able to see the “Big 9!” We had very high hopes and expectations when we booked our safari, and we can confidently say that Evans and the Axis Africa team exceeded all of our expectations. From the airport pickup to the hotel drop off, all of the staff were exceptional, took great pride in what they do, and went above and beyond to ensure that we had a generational experience. Please do consider them if you want the best safari experience for the Masai Mara, and we would recommend to specifically ask for Evans as the tour guide as he will make your experience one that you will remember forever.
PS my wife has all of our pictures on her camera but believe me when I tell you they are worth waiting for :)