35-50 years of age | Experience level: over 5 safaris
Terribly dissapponted by our agent ,from transport,hotel bookings and check in ,he was just off
We were truly dissappointed on our first experience booking with bonfire to Diani Baobab.
1.Transport -
a)On arrival at Miritini 3am ,we had a pickup challenge ,2 different guys having our contacts ,ready 2 pick us up and confusing us .We couldnt reach our agent for clarification.So frustrating .
b)The one transport means we settled for was so old and uncomfortable.This was after making so many calls with differents guys .
3. Checking in-Upon arrival ,we were not able to be checked in since our agent had not communicated to us that the hotel checkin time is 10am and we couldnt access the all inclusive facility as his early communication until checked in .Mind you we reached the hotel 5am ,only to wait at the reception till 10 am.
Having to pay an extra cost to access breakfast yet we could have done flights and got to the hotel in good time with no challenges .Old parents and kids tired after a long trip in the night .Then wait for long hours to check in.
-Clear communication on checking timings should be passed to clients
-Agent should not rush in closing business
- Agent should confirm about laggages and maximum kgs to br carried per person .Some of us had to pay extra for laggage.
DE
50-65 years of age | Experience level: 2-5 safaris
Very Reliable, very informative, well organised
This Tour was very good, Driver was very patient, he could answer every question, we saw many animals
NO
20-35 years of age | Experience level: first safari
Lenny is very kind and helpful!
Going Green Safari Tours gives a really nice experience for a good price! The accommodations were great, with really good breakfast and dinner buffets. Lunches were packed for us the other days, which was great!
The tour guides were kind and seemed like they wanted us to have the best experience. When we had given up on seeing elephants and were on the way to exit the national park, the driver for the safari got a call about elephants. He turned the car around for us so we got to see them after all!
35-50 years of age | Experience level: first safari
Amazing Bucket List Experience
We highly recommend booking your safari with Wildlife Safaris! We had a seamless experience right from the first contact online. They quickly responded and gave detailed answers to all of my many MANY questions. The online payment system was smooth. Then the safari itself was an unbelievably wonderful experience. Our guide Hoppy was extremely friendly and knowledgeable and we managed to see everything we were aiming to see! Truly the bucket list experience that we were looking for!
AE
35-50 years of age | Experience level: 2-5 safaris
Excellent tour operator
I came to Zim to celebrate my birthday, Arthur did a great job ensuring that we have a very memorable stay. The itinerary, the different activities, the coordination with the service providers, the birthday surprises, the great communication with us made this whole trip my best trip so far. I highly recommend ASM and would definitely come back again to Zim through them.
CN
20-35 years of age | Experience level: first safari
super helpful consultant Stephen and experienced guide Peter
We contact with Stephen and he always responds us promptly, even in the very early morning. He provides us with many useful information and be good with offering different options, which we value much. Guide Peter is Masai which makes him allowed to drive off the main way in Masai Mara national reserve, which is super super important to get close to the wild cats. He is knowledgeable with animals and masai culture. Really appreciate their supportive and warm guide for the whole trip!
LT
35-50 years of age | Experience level: first safari
A memorable experience in the land of the Maasai
It was an amazing experience with Axis Africa Expedition & Safaris. Guide John Jackson the best of the best!
service,
travel route,
food,
An authentic place to stay
All the service staff deserve the best reviews!
I recommend it to those who like authenticity, a fun guide and paradise in simplicity.
It's unforgettable!
(automatic translation from Lithuanian)
NL
20-35 years of age | Experience level: first safari
A safari we will never forget!
Last September, by boyfriend and I went to Zambia to see this beautiful country and its amazing wildlife. We booked the 5-days untamed lower Zambezi tour, and we loved every single minute of it!
On day 1, we met Daniel, a great man who drove us from lusaka to our stay outside of the park, and guided us during these days to make sure everything went according to plan. Also, if we had any questions, he was there to answer all of them and even make changes in the schedule to make sure we had the biggest chance to see the big five. The drive from Lusaka to our stay (and back after 5 days) took 5 hours, but we were not bored for a single minute! Daniel told us everything about Zambia: the culture, the tribes, how this country developed over time and what if faces this current year. I was amazed by his stories, and he was also very interested in how our country (the Netherlands) works. We could ask him every question, and he was not held back in giving us an honest answer. That is wat amazed me so much, not every country is the same, so you can lean so much from each other. He drive with us in the park and joined a few of the boat trips, and also has great knowledge about the park! Some days he joined us for dinner, and we continued these conversations and had a big laugh.
Not far from the park, we picked up Jacob, our guide through the park, and we noticed that he has unlimited knowledge about the park and everything it has to offer. He had deep love for nature, the animals, the people, it was amazing to see him work. He knew how to get around, how to read the animals, and taught us a lot about the nature and how this animals thrive in it. But also about the challenges it faces during the drought this year. He asks you wat you want to see, and when we mentioned we wanted to see the mating pair on day 2, we saw that he immediately loved this idea. He spent almost the entire day, discussing tactics with Daniel and our driver, where to go and how to do this while not disturbing nature and the animals. This was a difficult task, because the lions were hidden war in the closed bushes. At one time, I said the following: Jacob, even if it does not work out and we cannot see them, I had a great day watching you just trying with all the pasion you show. But he did not stop: and yes, we did get to see the mating lion pair! And this did not disappoint, it was amazing. At the end of the week, he managed to show us the entire big5!! The entire week he showed respect for the animals and nature, and he showed us everything without disturbing the park. That was amazing!
When we arrived at our stay, we met Javis (I hope im writhing his name correctly), our cook, and he definitely knows his way around the kitchen. Every day, he made the most delicious meals for us, everytime it tasted amazing! They were different every day, and he managed to surprise us every time with what he had planned for us. We were very happy that he joined our trip!
I would 10000% recommend this organization, and especially the three men in my story that made our stay unforgettable. We loved every minute of it, and we wish them all the best. We will never forget them, and we will tell everyone we know about this trip!
50-65 years of age | Experience level: first safari
Rose, from The Luxury Safari Group, went over and above to ensure we had an excellent holiday
This was our first trip to South Africa with our son and first ever safari experience. The Luxury Safari Group and in particular Rose, ensured we had the most memorable experience. From the very moment of checking into our first hotel in Cape Town we were totally looked after. Rose had ensured all the days were organised perfectly. Our experience at the safari was unbelievable and the service at the hotel impeccable!! As this was our first time on a safari, I had loads of questions and Rose happily answered all. She had made all the arrangements and we did not have think about anything while on holiday. A true epic experience. A big thank you Rose and to The Luxury Safari Group
65+ years of age | Experience level: 2-5 safaris
Sello our guide was Enthusiastic and informative.
You will learn more than you think you will. Be prepared to review your thinking.