TH
20-35 years of age | Experience level: first safari
Amazing experience - bad organisation
I did a 6 day safari and the organisation here was very poor. Despite being assured i’d have plenty of time for my flight out of kenya, i almost missed my flight whilst the driver insisted in dropping every other person off first as it was a more convenient route for him (they were travelling between 4 hours to 1 day after me, so not urgent and dropping me off first would have added max 15mins to his driving). Everyday of the safari there was a late pickup, a failure to communicate changes in the schedule. What was worse that the driver generally seemed to have not been told, or had forgot, the agenda of my tour from the africa flash so was constantly asking me things I had not been told either (eg the name/phone number of the driver i was going to be dropped off with for the next days, where the meeting point was).
I’m an easygoing traveller and usually dont mind this sort of thing on normal holidays but when you’ve paid a lot of money (as these safaris are expensive) you do expect that the organisation at the very least would be in place.
In retrospect, i think it would have been less stressful and cheaper booking the hotels, transfers and safaris myself. Even one of the hotels I booked in the tour was not where I ended up staying because according to the tour operator supposedly the hotel had overbooked so I needed to be moved to another hotel (given all of the other things i experienced - i suspect that they had just failed to book my hotel).
I’m giving it two stars because despite my complaints above i did have a wonderful experience, i’m just not sure how much the tour organiser contributed to that.
PT
50-65 years of age | Experience level: over 5 safaris
Friendly, knowledgable and go out of their way to make sure you have the best experiences in Tanzani
From the moment we met the team ( champagne reception at the Safari truck) to the day we had to say goodbye, our time was full of laughter, fun. Amazing sightings of animals, scenery and great accommodation. They went out of their way to ensure our time in Tanzania was memorable.
The little touches like the picnic hamper full of goodies and lovely food. Joining us for breakfast and dinner, All added to the experience.
And we have taken amazing photos to keep those memories alive .
Special thanks to Saitoti, Gerald and Gift. We are definitely going to return in the future.
35-50 years of age | Experience level: 2-5 safaris
Fantastic experience exceeded all expectations
Our tour guides Roger & Wycliffe were friendly, professional & extremely knowledgeable and provided us with an unforgettable safari experience, we saw all of the animals & birds we were hoping to and many more …. Would definitely recommend Jockey Tours … thank you so much 👏😀
NL
65+ years of age | Experience level: 2-5 safaris
The best guide ever, Michael Njoroge!
My daughter, granddaughter and I went on safari in the National Park in Nairobi on November 3, 2024.
The experience was wonderful and that was mainly due to the wonderful, knowledgeable and friendly guide we had.
Michael Njoroge made the safari even more special by sharing a lot of background knowledge about the country and the animals.
He did everything he could to find the best places to take the photos and films.
But the best part in my opinion was that he is a GREAT driver, who managed to drive the worst road sections in the smoothest and safest way.
He is incredible kind and patient and gave us a wonderful experience.
The service was excellent!!