20-35 years of age | Experience level: first safari
Very Nice
The safari was really nice. We saw a lot of animals and the service of your company was really good.
GH
20-35 years of age | Experience level: first safari
Superb service and impressive resourcefulness
Frank was immensely helpful and reliable in facilitating our trip to Akagera National Park from Kigali. He was able to create a package that catered to our specific needs. Never having been in Rwanda before, he took all headaches of organising and planning into his hands even when he didn't need to. He ensured he personally conveyed us to our destination and back, making sure we were catered to along the way i.e. asking if we want to stop for coffee, rest breaks, offering interesting stories about Rwanda and its parks. The drive was an experience in of itself thanks to Frank. I would highly recommend everyone use Golden Rwanda Safaris for all tourist activities in Rwanda.
US
50-65 years of age | Experience level: first safari
Personal attention. High quality. Amazing value. Eager to please customers.
Fantastic company and staff. I booked 7-day budget camping safari and 3 days of individual custom tours. OUTSTANDING EXPERIENCE in all regards. EXCELLENT VALUE. Personal, caring, and fast attention from booking, picking you at the airport upon arrival, all the way to taking you to the airport the last day. First day owner came to hotel to introduce himself and explain my booking. He even invited me lunch in local restaurant! First night and last night in Hotel Venice in Arusha were excellent. 7-day budget safari camping was an INCREDIBLE EXPERIENCE. Our chef’s food was fantastic every day. Frank our driver/guide knew the best time and place to be to see the best of everything AWESOME. He provided an amazing amount of information on plants, animals, and culture. Got great photos of the Big Five and much more. Tents were sturdy and in great condition. Campsites were basic, clean, and in great condition. 3 individual custom days were outstanding: Kilimanjaro Mandara Huts hike; Maasai village visit; Hot spring visit. Every day I had a driver and a knowledgeable local guide. For example, local Maasai villager that took me around village, explain customs and local knowledge, and took me to the local market. These Foot Slopes staff are knowledgeable, motivated, and ready to do what it takes to please their customers. Trust them and enjoy!
MO
20-35 years of age | Experience level: first safari
The Best journey in Rwanda
Very good journey, the 4WD is very comfortable.
The driver is also very hard to explain to me, whether it is on the road or animals.
It is very recommended.
PL
35-50 years of age | Experience level: over 5 safaris
very professional, friendly people, great guide. Safe and worth travelling
very good, always on time, prompt answers, good car, nice lodges, lifetime experience on the volcano and with gorillas
CA
35-50 years of age | Experience level: 2-5 safaris
Fantastic team, great safari trucks, and tailor-made tours
The owner, Frank, is very responsive and will make sure you have an amazing holiday in Rwanda.
His team is world-class and super family-friendly. We had a lot of kids in our group and they all loved Frank's tour guides, especially Iddy, Jean Paul, and Jean Marie. But honestly all of them are very kind, very very helpful and a joy to be with.
We did a vetting involving the top 5 rates tour agencies in Rwanda. Based on our pre-trip screening, Golden Rwanda, came out ranked no. 1. This was based on responsiveness, price competitiveness, and overall product appeal.
Having just returned for an 8-day trip with Golden Rwanda, I can say that Frank and his team are fully deserving of their no. 1 ranking.
CA
20-35 years of age | Experience level: first safari
Never ending pursuit for client satisfaction and the best experience possible.
Where do I even start. My guide and driver (Solomon and Abraham) were some of the best people I've met in my life. They really made my life long dream of visiting Africa the most memorable and magical experience imaginable. By the end of my 10 day tour with them it didn't feel like a tour but more like really good friends experiencing all that Uganda and Rwanda had to offer. While providing the best service and fulfilling any needs that I had. When I my first met them, they were extremely professional and by the book, but as they observed my interests and personality they catered their service to fit my interests and made the journey personalized to me. Which, I think, really sets them apart from other tour companies. They showed me all the beautiful culture and lifestyle of their home land and every moment was a moment to remember. Watching the sunrise in the Ugandan savannah while hyenas walk by, pulling up a few meters beside a family of African Elephants, watching the babies learn to use their trunks, having a baby mountain gorilla try to pound its chest at you and lose balance, watch hippos fight on the Kazinga channel, a mother lion cleaning its cubs, hearing an entire forest begin howling as chimps scream from the forest floor and tree tops, and watching the sunset at Murchison falls and other beautiful moments like that were memories made to last forever. Solomon and Abraham weren't there to fill out a simple checklist of activities, but really made each of those activities so special and turned it into a real experience. They did everything in their power to make my experience, the best experience possible.
For the price I paid, the accommodations and food were amazing. Of course it wasn't a luxury package but I couldn't have asked for better amenities given the price I paid.
I will remember this trip for the rest of my life, and those 2 gentlemen made that happen for me. Will recommend SCB Tours and Travel to everyone I know travelling to Uganda and surrounding countries.
35-50 years of age | Experience level: first safari
Amazing Experience
Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.
ES
35-50 years of age | Experience level: 2-5 safaris
Good agency
Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.
FR
50-65 years of age | Experience level: first safari
Always way above our expectations
First contact with Frank was easy and profesional.Frank understood exactly what we wanted and built up the entire safari for us. All planned visits and tour were perfeclty organized. Accommodations were outstanding and always well located.
All of this worked perfectly thanks to our guide Jean Claude who has been very professional with a perfect knowledge of all the places we went to. Jean Claude is probably the best ambassador of Rwanda in Rwanda. The entire Golden Rwanda team deserves your confidence.