PL
50-65 years of age | Experience level: over 5 safaris
Could be better...
The contact during the booking was OK - they were quick and detailed in their responses. We exchanged many emails, but none of them mentioned that the Boteti River has been completely dry for several years. However, about two weeks before our arrival (when everything was confirmed and fully paid) we received an email informing us about the change of plan due to drought. The Boteti River does not exist, the Okavango Delta in the part we visited is completely dry!!! If we had been informed about the lack of water in the Delta, we would not have come and spent such a huge amount of money! It was supposed to be an experience of a lifetime, but it was a huge disappointment :(
20-35 years of age | Experience level: first safari
Amazing 5 Day Giant Trails Safari
My Wife and I recently went on Reny's 5 Day Giant Trails Safari, and we can honestly say that the whole experience from start to finish has been exceptional. After requesting a quote here I spoke directly with Japheth, who was very patient with my many questions, and minor adjustments. he was also very conscientious throughout the safari, regularly getting in touch to check everything was going as expected, and meeting us at the hotel once the safari was over, where he helpfully arranged to transport us to an additional excursion I had planned to the Giraffe sanctuary in Nairobi, saving us the bother of arranging a taxi journey.
The Safari itself was excellent. From the time we were picked up form our hotel our guides Elisha and Frederick were excellent. Elisha, the driver in particular was a regular source of fascinating facts, whether about the animals themselves, the parks, or about the people and culture of Kenya in general. The guides worked flexibly with us to ensure we had the maximum time out on our game drives, and were about at the best times to see as much of the abundant wildlife as we could.
Overall, you could not ask for a better Safari, well organised, an incredible tour of Tsavo and Amboselli, great accommodation, and just as importantly, a very reasonable price. If we come back for another Safari again, we will definitely be giving Reny a call.
DE
35-50 years of age | Experience level: 2-5 safaris
Amazing Safari Tour
Our 3 day trip was great. Isaya was very helpful in planning our tour. Everything went smoothly.
We were picked up at the airport by our tourguide William at night.
The Safari was amazing.
The food in the Camp was fantastic and delicious.
The staff in the Camp was very friendly and courteous!
The bushwalk was funny and interesting.
William is a perfect tourguide.
So all in all perfect 3 days in Tansania.
ASANTE
US
35-50 years of age | Experience level: first safari
Excellent communication
There is a lot of fun things to do with ASM travel! Arthur’s timely communication about each activity is very helpful. He gives a detailed itinerary timeline and cost breakdown of activities before and on arrival. Himself and the staff are all also very informative and friendly. 6 stars for Arthur and the gang!
20-35 years of age | Experience level: first safari
Unforgettable stay
My wife and I stayed with shinzelle as part of our honeymoon trip to south africa. We really didn't know what to expect before we arrived, but our experience surpassed our expectations.
The staff were always on hand to help us and took really good care of us. We had an amazing time on the safari rides and had some unforgettable experiences. We were lucky enough to see 2 leopards in one day at Kruger and a family of rhino on the private reserve where we were staying.
Our guides were knowledgeable, friendly and all had a different approach to the rides, routes and conversation so we had a really complete experience and were able to get up close for animal encounters.
We had such a incredible time during our stay with shinzelle and on the safari rides and it really set the tone for the rest of our honeymoon. Trip of a lifetime. Couldn't recommend it enough!
CZ
50-65 years of age | Experience level: 2-5 safaris
Great tailor-made trip to Uganda and parts of Ruanda
Very well organised, tailor-made individual trip (2 pers.) to the highlights of Uganda ending in Kigali/Ruanda. Very helpful and detailed advice what to pack (e.g. scotch to fix mosquito nets, gaiters etc.) and local expectations (tips). Our guide John was extremely knowledgeable on wild animals and societal and political issues which was a great asset. The programme was intense, but also flexible if we wanted to change or adapt parts of it. The so-called low season was ideal in terms of fewer visitors (for gorilla tracking we were only two) and it rained only 2-3 times, not a real problem. Including Ruanda and the Dian Fossey gorilla fund information centre is recommendable, since it is provides a different perspective on the region and Kigali is quite different from Kampala.
BE
20-35 years of age | Experience level: first safari
Highly recommended! Smooth and unforgettable trip!
We highly recommend Bush Mosaic for your safaris in Kenya! Brenda, our point of contact, was extremely nice and patient and built a tailored and magic program for me and my partner. Everything went exactly according to plan and the whole trip was very smooth. Our guide, Tony, was also extremely nice and knowledgeable, and helped a lot in making this trip unforgettable!
ES
35-50 years of age | Experience level: first safari
A very committed and professional team and a guide with wide open eyes!
The service, comunicaron by what’s app and the driver guide perfect. The price is fair price
20-35 years of age | Experience level: first safari
US
20-35 years of age | Experience level: first safari
Justin was extremely accommodating, friendly, she's knowledgeable!
I am so glad we picked Serengeti Smile for our safari vacation! We stayed in four different lodges and all were very comfortable and accommodating. Our guide, Justin, indulged us every time we wanted to stop and look at the animals we encountered and helped us figure out what we were looking at. He also made sure we saw things we might've missed. Each day was truly incredible, but the highlight for me was our two night stay in the Serengeti. Both the lodge and the game drives were my favorites of the trip. I also should mention that every meal here in Tanzania has been delicious! I didn't know that to expect but the food here would have surpassed any expectations anyway.
