JP
20-35 years of age | Experience level: first safari
Perfectly organized and curated
The itinerary was convenient and well-planned. The staff were all very nice and accommodating. Lightness was always responsive and helpful even before the trip and our guide George was fun, punctual, knowledgeable, and warm. George went out of his way to make us feel at home and it made our trip so memorable.
We were able to see the big five during our safari trip because of George's dedication and patience. We always felt safe and well taken cared of.
The accommodations were also superb and the food was always amazing. The vehicle for our game drives was also well stocked with food and beverages. No complaints at all as we felt we were always in good hands.
We enjoyed Tanzania to the fullest with no worries at all. We are extremely grateful to Brilliant Adventures & Safaris. Definitely worth it and would love to visit again!
GR
35-50 years of age | Experience level: first safari
Best experience ever
Our tour guy Michael was an expert
He could locate the animals even they were far far away
He made as feel safe and secure about everything
He was driving perfectly and the car was really clean
He was funny and explaining us everything.
She provided us informations for every animal that we show and also he told us about the history of the area.
He was perfect and we ll miss him in the rest of our trip.
GR
35-50 years of age | Experience level: first safari
An excellent guide
I had an amazing experience, with a professional guide , who knows everything about the safari and he was friendly .
I highly recommend this agency .
Michael thank u for everything
LR
20-35 years of age | Experience level: first safari
Excellent first safari experience, convinced to plan more other safari trips in the future
I was impressed by availability of the trip planner. He proposed me a trip that fits with my expectations and budget. All the process was quick and simple.
The safari trip itself was amazing. I went with my wife who is not generally interested in this kind of activity. As we started, she was amazed and had so much fun. Our guide was very kind, friendly and taught us a lot of things, making this experience so interesting.
I highly recommend Safari Soles Tours.
CA
35-50 years of age | Experience level: 2-5 safaris
Not to be trusted from my experience
Travel agency is nice when booking with them but the moment you pay for the booking they are no where to be seen or even someone to communicate with and they don't even book anything for you while they use your money to do other business and will not even refund you without shame with full of lies.
Free advice: Don't book with them otherwise you will end up frustrated. Don't be deceived by the pictures and profile of the management. What you see is not what you get.
DE
50-65 years of age | Experience level: 2-5 safaris
It was a fantastic trip.
We have got an excellent driver, who pick up us at the hotel. In the Safari Lodge we had a very nice stay. The room was lovely and very clean. The staff gave us a very good service and the food was great.
US
35-50 years of age | Experience level: first safari
Mr. T is thoughtful, communicative, reflective, knowledgeable, and easy to be around.
Mr. T is an exceptional tour guide. He is thoughtful, communicative, reflective, knowledgeable, and easy to be around.
Along with a group of college students, I traveled throughout Namibia with Mr. T for nine days. Every part of the trip was meticulously planned out in ways that were responsive to the group. Each day, he discussed the plan for the following day with me and asked my input on how best we could accommodate the needs of the group. Following these conversations, he briefed the group about the upcoming plan so they always knew what to expect. At every step in the trip, the group was prepared, ready for new experiences, and knew that Mr. T was their partner in learning.
As with any travel, there are unexpected events and disruptions, whether that be closures, changes in availability, or bad weather. Throughout all of these events, Mr. T was adaptable and communicative. One day we had to restructure our activities due to reasons outside of our control and he handled it thoughtfully and in a way that still made everything work for the group. At every point in our travel, I always knew that Mr. T could handle any disruption with grace and flexibility.
What I appreciated most about Mr. T was his dedication to getting to know the individuals in our group. Throughout our trip, all of us rotated through the front passenger seat of the vehicle. These conversations with Mr. T were so meaningful for each of us. These were the times where we were able to discuss our particular questions and interests with Mr. T. He is one of the most knowledgeable people that I’ve ever met – whether we had questions about culture, history, geography, or wildlife, he had the answer or a book to look it up in. At the same time, it was also very easy to sit in silence next Mr. T as we drove through Namibia or over breakfast with a cup of coffee. He was very perceptive and knew how to be a conversation partner or a quiet partner in a peaceful moment.
If you are considering a trip with Mr. T, please do so! You will be grateful that you chose Cluster Leaf Safaris.
LV
50-65 years of age | Experience level: first safari
Everything was really good
A great safari tour that we definitely recommend. Excellent service, we saw everything that was promised, including the BIG 5 and not only them but also other exotic animals. Special thanks to our guide - Joshua, who was unbeatable. We consider him the Safari King because he managed to do the impossible, showing us all the animals, driving to seemingly inaccessible places, and taking us to truly remarkable sights. Joshua is very responsive, friendly, and accommodating. We definitely recommend him. Thank you for the amazing adventures and emotions.
GR
50-65 years of age | Experience level: first safari
They are the best !
The safari was awesome!
Everything was very well organised
Guide-driver was very professional and together with his colleague made our safari unique!
It is a value for money for sure for such an experience!
Joshua who organised this safari was the best to coordinate this booking to every detail and always available to communicate! Very helpful!
CA
35-50 years of age
Not to be trusted
After paying for the trip and when it was near the time of the trip, we learned that Nancy (CEO) had not booked anything, lied about booking Baobab beach resort in Diani. She blamed the resort for not communicating with her and providing the rooms as agreed prior to their renovations.I called the resort only to find out that we had no reservation and that the renovations were completed back in September. Once confronted Nancy has ghosted us and has been using Nicholas (accountant )to fool around with us claiming to refund with different excuses,it's been over a week and there is no refund,no trip to baobab and zero communication.Apparently it seems that the company literally utilized our money in the company to do their shady business providing us no service.We are currently taking legal action sadly because this is unacceptable.