RO
50-65 years of age | Experience level: first safari
Never again with Lilac Adventures Limited from Kenya, known also as East Africa Holidays!
We contracted them for a safari in Kenya and Tanzania in July 2014. In Tanzania our fundamental rights have been put at risk by being forced to drive in the dark, to remain without fuel in the savanna, very far from the lodge, just before the sunset, to be forced to use a broken and technically precarious and unsafe car and so on. To any of our or driver phone calls it was no answer from the company! We can easily say: we have been abandoned!
During the 4 days for which we paid luxury conditions, we experienced hours of waiting at the border for the car that was supposed to transfer us to the first location, one day without food, no visits at the Maasai village in Serengeti, no visit to the Old Uvai, although both included in the safari cost, and all in all, the game drives rendered to us could be counted as lasting only for one day instead of the four we paid. We have been spent the rest of the days waiting for payments never done in time or for repairing the car or even worse waiting for someone to tow the car without fuel in the middle of nowhere, but plenty of wild animals ready for hunting!
SE
50-65 years of age | Experience level: first safari
Perfect safari
My wife and I had a fantastic tour for eight Days. We started in Tsavo and Went on to Amboseli and Masai Mara and a bit more. Our guide was great and we had the luxury to have the car for ourselves, which I believe made a big difference. All the lodgings were fine! I can only recommend KET to others.
US
50-65 years of age | Experience level: first safari
Incredible time in South Africa on trip organized by Tailor Made Safaris
This was probably the best vacation we ever had. We hate guided tours but wanted a trip where hotels/cars, etc. was pre-arranged. We couldn't have been more pleased with the accomodations, vehicle, food, safaris and personalized service of Tailor Made staff (thanks Nick, Freya & Claire). Claire met us in St. Lucia and Nick met us at Royal Natal Park.
South Africa, Lesotho and Swaziland are great places to visit; people were so friendly, we felt very safe and the scenery is incredible. Favorite spots: Royal Natal Park (the view from our room was incredible), Sani Pass in Lesotho and the 3 days we spent in Little Bush Camp (we saw so many animals including lions, cheetahs & leopards).
35-50 years of age | Experience level: 2-5 safaris
Ultimate safari experience
I have traveled to Uganda now three time and would say that the service provided by Michael was outstanding. He is safe, friendly,reliable and above all the best wildlife guide I have ever had the pleasure of meeting. We will be using him again and will be recommending aroundafricasafari.com to all family and friends
US
20-35 years of age | Experience level: first safari
great experience
Southern Africa Travel (Giltedge) was so helpful in booking our trip to South Africa (which was also our honeymoon)! They listened to our wants and helped us plan the trip exactly as we wanted. We had a great time and loved all of the places we stayed!
NG
20-35 years of age | Experience level: first safari
Hustle-free Holiday
The best experience ever with a tours company. Hustle-free and affordable
20-35 years of age | Experience level: over 5 safaris
Marvelous and wonderful safari
I wanted a holiday of a lifetime and I got it. Go 2 Africa luxury safaris organised an awesome trip and handled everything more profesinal giving me great peace of mind as a first time travel we were making to Africa. This was very much important to me. We came to know this company through a friend who had really high value for them after taking the trip with them last month.
We got into contact with Derick, who is always on his mails, the mailing response was amazing, quitefast, the much detailed and specific answers to our millions of questions. From our conversation we did gain trust in this company and paid our lodge safari trip both Kenya and Tanzania for 9 days all at once, Confirmation of the trip sent to us and that was the end of our worry.
As soon as we arrived in Nairobi, simon and the guide Gordon was already there to meet us at the airport and were fantastic from start to finish. The driver/guides were courteous and friendly with clean and well maintained vehicles.one could tell some of them were very new, fantastic and very knowledgable guides.
Both of them had a fantastic way of over delivering, on every game drive we did see a lot of wildlife, birds and even the hunting going on. I knew we were in for a good trip when we did see the big 5 in the first 2 days. Iseeing cheetah were a major highlight for me as I’d always wanted to see them in the wild. I wasn’t expecting to see big five but Gordon had his own way of ensuring we get the best and the big five were all there during our safari trip.we did part of the great migration which has to be seen to be believed
The lodges both in Kenya and Tanzania (Lake Manyara Serena, Serengeti Sopa, Ngorongoro Sopa and Tarangire Sopa )were all excellent accommodations with very good food, excellent staff.
The other main highlight had to be the balloon ride over Amboseli, extrimly awesome and quite a thrilling experience, . It’s an experience that I’ll never forget and will always reccomend this company for any one who would love to feel the magic of Adventure. .it was fantastic and I’d love to come back at some stage
IT
35-50 years of age | Experience level: first safari
Excellent
I'm very satisfied.
The comunication and how Enrica made this travel for us, was great.
By email and by phone, she has helped us to create a trip like a tailored suit.
US
20-35 years of age | Experience level: 2-5 safaris
Fraudulent company
We booked our trip with David and Goliath as well in late Aug early September 2014, and had a very similar experience to the other reviews here. I looked for reviews on this comany before booking and seemed like they had gotten decent reviews (atleast for Kili treks). We had to pay 300 dollars more after landing in Arusha otherwise the company boss David Bungama refused to start the safari. They sent us official looking itineraries with hotel information. But the actual hotels we were put up in were way cheaper and of inferior quality. He promised to pay us back but there was always an excuse to not do so. We had even booked a Zanzibar leg through him, but on checking into the hotel in Zanzibar, we found out he had not paid our hotel bill. We had to settle the matter by not just paying the hotel bill all over again, but having to endure a lot of unpleasantness from the local tour operator and hotel staff. We spent a lot of money in arranging this trip, and it turned out to be a disaster because of the tour company we chose.
The sotry I get from David Bungama is he had hired someone to set up his websites, who had then proceeded to hack into his safaribooking website and then sign up customers impersonating David, and then taken the money and absconded.
Even though I trouble believing his story completely, i gave him the benefit of the doubt, and entertained the possibility that he was merely incompetent and a little guillible in allowing another person to handle his website and use his bank acocunt for wire transfers. But I just read one of the recent reviews from another customers around the same time, and it appears he uses these kind of tactics regularly. Whatever the truth, there are plenty of other companies offering similar tours with much better service, so dont bother risking an expensive trip like this to such a company, they are either dishonest or incompetent. And if others have had a bad experience with him as well, please post your experiences as well, so future tourists do not get their trips ruined. If you wish you may also get in touch with me, as I m planning to report this matter to the authorities, and would make a much stronger case if there are multiple parties reporting such fraudulent behavior.
DE
35-50 years of age | Experience level: first safari
It was perfect. Best food we ever had in tanzania at Decken Camp and incredible experiences.
I would recommend Grassroots as a provider which is very friendly and helpfully.
We visited Udzungwa and Mikumi and it was a very nice experience! The campsides he offered are very nice too with very friendly staff. Hondo Hondo is wellknown and the best place to start to the waterfalls.
Decken Camp was very new, I think we were the 6th guests they had. Very, very friendly, clean and near to the Mikumi park. But the best was the food they offered. Everyone also the kids were excited!
We will come back as soon as possible next year.