FI
Great customer service
Well organized tour. We visited Masai Mara and lake Nakuru. Nice drivers and hotels were as described.
35-50 years of age | Experience level: first safari
Very knowledgeable hospitable and awesome
The booking was smooth they picked us right on time and every activity that we paid was delivered to the letter. They created very memorable experiences
Thank you Girafe sights Africa and blessing for the new year
NZ
65+ years of age | Experience level: first safari
Emmanuel shied us the magic of the Safari parks of Tanzania with his expertise in all areas
We had a great experience with guide Emmanuel and intern Dominick. Both very considerate and helpful and Emmanuel very experienced guide with great local knowledge and a conscientious desire to show us the best in the parks. We saw many wonderful landscapes and all the animals in our list. Emmanuel was a very competent driver and we had no safety concerns. We really enjoyed the Cental Serengeti and the Ngorongo crater. Of course the Tarangire park with the elephants. Overall would fully recommend
TH
Very good
Kuda our guide was an excellent guide , he is very knowledgeable a take very good care of us which make this Vitoria Falls trip more fun.
ES
35-50 years of age | Experience level: 2-5 safaris
Very nice Safari with a good guide
We spent a very good time in this safari with a very nice guide who explained very well all we were seeing. We had the chance to see the big 5. I recommend this tour.
20-35 years of age | Experience level: 2-5 safaris
Saw the big 5 despite it all
Serengeti smile is a organised safari company who took care of us. Our driver Puis took us to multiple parks including Serengeti and Ngorongoro Crater, maximizing our chances to see diverse wildlife in different habitats. Puis also went to great lengths to give us the opportunity to see all of the big 5 and
Many of the lodges and camps we were booked into catered well for food and comforts.
Going on EARLY (5.30 -6am) game drives was a highlight as you are able to see the animals first and enjoy the day. Avoid the 9am starts... its just way too busy then.
The vehicles used are subjected to hard terrain and must travel long distances. So it is to be expected we experienced some mechanical issues which did not delay us in anyway but was concerning.
Communication is an area that needs a great deal of improvement. Whether is be about accommodation bookings and or the daily schedules of events to ensure guests are enjoying more time at the park than sitting at the lodges or driving on tar.
20-35 years of age | Experience level: 2-5 safaris
Abner Safaris delivers exceptional, well-organized safari experiences.
Abner Safaris exceeded my expectations in every way. The communication was prompt and professional, making the booking process seamless. Their team was reliable and well-organized, ensuring every detail of the safari ran smoothly. The guide was knowledgeable and passionate, enhancing the overall experience with fascinating insights. The service was top-notch, and the tour offered incredible value for money. From breathtaking landscapes to unforgettable wildlife encounters, the experience was truly unforgettable. I highly recommend Abner Safaris for anyone seeking a reliable and enriching safari adventure!
KR
35-50 years of age | Experience level: first safari
Delivers exceptional service, transparent booking, and personalized touches for a perfect safari
We recently went on a 4-day private mid-range Serengeti safari tour in mid-November 2024.
To choose the right operator, we outlined our preferences, budget, and desired accommodations and requested quotes from about 20 different companies simultaneously. We eliminated operators with low ratings on TripAdvisor and SafariBooking.com, as well as those with poor reviews (1- or 2-star ratings), even if their overall ratings were high.
Among them, the operator that stood out was **Kiliclimb African Safari**, thanks to their prompt and courteous responses to all of our detailed questions and their competitive pricing.
Here are some highlights of our experience with them:
1. **Exceptional Communication**
They responded to dozens of questions with patience, clarity, and speed. Good communication is vital, especially when unforeseen issues might arise during the trip, and Kiliclimb excelled in this area, even before booking.
2. **Transparent Booking Process**
We appreciated their transparency throughout the booking process. In some reviews of other companies, I had read about travelers being placed in accommodations other than the ones they had reserved. However, Kiliclimb promptly provided invoices to confirm that our desired accommodations were secured, which reassured us and allowed us to proceed with confidence.
(Tip: Be cautious of operators offering suspiciously low prices without proper booking confirmations!)
There were no hidden fees or unexpected charges; the total cost matched the initial quote exactly.
3. **Amazing Guide: Terry**
Our guide, Terry, was fantastic—both friendly and professional. Not only did we see all of the Big Five animals, but we also saw many of them multiple times, which felt like incredible luck. Terry's keen eyesight helped us spot animals we would’ve missed otherwise, and he explained their behaviors in detail.
He communicated well with other guides, ensuring a steady flow of exciting animal encounters. Spending almost every moment of the 4 days together, we appreciated Terry’s excellent soft skills. He made the experience comfortable and enjoyable, even teaching us some Swahili while picking up bits of Korean from us. By the end of the trip, he could confidently say words like "Let's go," "Stop," and "Good!" in Korean.
4. **Impressive Accommodations**
Of the three lodges we stayed at, one was specifically requested by us (KUBU), and the other two were chosen by the operator within our budget. All three exceeded our expectations.
- The accommodations were clean and well-maintained.
- Hot showers worked perfectly.
- Mosquito nets were properly set up.
- Electricity was reliable.
- Meals were delicious.
- Staff at all lodges provided excellent service.
5. **Well-Equipped Safari Vehicle**
The safari vehicle was similar to others commonly seen in the parks, with a pop-up roof for optimal game viewing. Inside, it featured USB-A charging ports and a refrigerator stocked with water, soda, wine, and beer, which was a thoughtful touch.
6. **Thoughtful Honeymoon Touches**
As we were on our honeymoon, the operator added lovely details such as small gifts, custom stickers on the vehicle, and special surprises at the lodges, which made us feel truly cared for.
Given the significant amount of money involved, we spent considerable time researching, asking questions, and weighing options. In the end, we were completely satisfied with our decision. Throughout the process, we felt well-cared for, and during the safari itself, Terry checked in daily to ensure everything was running smoothly, which added an extra layer of comfort.
If you’re looking for a reliable operator, we wholeheartedly recommend Kiliclimb African Safari. Even for detail-oriented travelers like us, they proved to be an excellent choice!
20-35 years of age | Experience level: first safari
Abner Safaris made my 3-day Amboseli trip unforgettable with great planning and friendly service.
Abner Safaris made my Amboseli trip seamless and amazing!
FR
20-35 years of age | Experience level: first safari
Good organisation and responsive team
This was our first safari, and it went very well. Stephen got in touch with me very quickly when I inquired about a short safari from Mombasa and provided me with a quote. We agreed on everything and paid a first part for them to make the bookings.
When we arrived to the airport, someone picked us up and took us to the train to go to the parks (Tsavo and Taita hills).
In the parks, our driver Isaiah was good, and the car was clean and comfortable for the game drives. We spotted many animals and were very happy with the experience!
