US
50-65 years of age | Experience level: first safari
Excellent Customer Service!
I just completed a Safari booked for 10 people (multiple family members from different parts of the world) at Kambaku Lodge in South Africa. Madi was amazing. She responded to emails very quickly, answered all questions (from all of us!) and guided us to a booking that matched our families needs and budget. Her knowledge of the lodges and camps was invaluable! You can't get all the information you need just from the lodges websites, so her service was most appreciated. She followed up on everything. Customer service was the best I've ever received! Thanks Madi!!!
BE
35-50 years of age | Experience level: 2-5 safaris
The difference between just going on safari and enjoying a safari.
Tropical Cats Tours doesn't only realizes your dreams ... Tropical Cats Tours enriches them. With there excellent communication service they arrange everything you can wish for.
After 4 years going on safari with them throughout Kenia we experienced the difference between just going on a holiday and enjoying our holiday. Just contact Mr. Samuel Musyoki. Tropical Cats Tours will bring you in a different world... where there is more to see then can ever be seen... where there is more to do than can ever be done... where there is more to find than can ever be found (Lion King). Thank you Samuel... for giving us the time of our life!
50-65 years of age | Experience level: over 5 safaris
It started in Africa took us from the summit of Kilimanjaro to the crater of ngorongoro
we reached the summit of Africa's tallest mountain and visit the gorgeous crater of ngorongoro. Organization and comradeship was brilliant, no complains at all and in ngorongoro we saw the big5 except for the leopard which I think is not to be found there. Guides were funny, talkative and must had superman vision :)
CA
50-65 years of age | Experience level: first safari
Great service and itinerary.
Right from my first email with Liz, I knew we were in good hands. This was our first visit to Africa and we didn't really know where to go or how things worked. Liz walked us through the many questions and concerns we had. She took care of everything. We spent 4 nights at The Hide in Hwange. Can't wait to get back to this 5 star camp! In addition we stayed at the Vic Falls Hotel which was also lovely.
zambezi Safaria And Travel is a most professional company and if we are lucky enough to return to Zimbabwe we will Definetely use them again.
20-35 years of age | Experience level: first safari
I advise you not to use this company
Booked with Image Travel in March 2014 for a 10 day Masai/Serengeti Safari commencing Sep 2014. Paid for the tour in full prior to arriving. Mwanje, the owner, was great to deal with when booking but it all went horribly wrong on arrival. Our driver wasn't paid and we were stranded on the side of the road for 3 hours on the first day. We missed our afternoon game drive and lunch. We went for the 5 star option so for our group we paid over $30k USD for the whole trip. Our first night of accommodation was paid for but after that the next 9 nights had not been paid. The deposit was paid but the remaining amounts were all outstanding. We ended up having to report the matter to police and found that over $20k of the trip had to be paid for again. Our once in a lifetime trip was turned into an absolute nightmare by Mwanje and Image Travel. Mwanje would not respond to our calls or emails. Take my advice and go with another company.
BE
50-65 years of age | Experience level: 2-5 safaris
Great safari with Spot Kenya Safaris
I want to thanks Mr. Maurice Mwanzia and special our driver Harun for the beautiful time we past together. The drives in Tsavo West and in Amboseli were good planned, we saw a lot of animals and our driver surprised us by naming all birds (75 different) we saw! The lodges were just great and very good located. We will come back and hope that we can once again count on the excellent services of SKS!
NL
35-50 years of age | Experience level: first safari
Wonderfull journey
my partner and I did a safari tour from Kenya to Mombassa and visited several parks such as: masai mara, tsavo, lake nakuru. The accomodations where great also and very clean. We can say that we had a journey wich we will always remember. We planned everything in advance. We live in The Netherlands and arranged everything with Robert by mail. Robert is very very helpfull and informed us about the several trips that we could do. The guide wich was provided by ' Go Kenya Tours & Safaris' Richard was very polite and knew a lot about the animals and is a good spotter. My dream wasn't a dream any more but came true!
All i had to do was pay, and check in.
Vacay took care of all the planning and booking. The communication and response time was really good. I also like how they called on the date of arrival to make sure everything was OK with the booking. Thanx Vacay :-).
CA
20-35 years of age | Experience level: first safari
The best trip of my life
I'm taking the time to write a review for Zazu tours because it was simply the most magical experience I have ever undergone and I think the quality of the service and the organization at Zazu tours needs to be recognized. They took care of the safari trip from A to Z and all we had to do was to admire the beauty of the landscape, spot animals through our binocular and soak it all in... And that's exactly what you want to be doing on a safari trip. These guys (the guides) knew there business, they knew exactly when and where to take us to see the most incredible animals, trees and landscape which made our experience absolutely amazing. I will never forget those sunrises in the Serengetti. Without the shadow of a doubt, riding in the safari truck with the Serengetti breeze blowing in my face and an exhiliarating of excitement in my gut at the possibility of spotting a cheetah or a rhino at any time is my single most treasured memory. The fact that the guides were friendly, knowledgable and the trip was well organized was just a bliss on top of that. No regrets whatsoever for having choosing Zazu tour for this once in a lifetime experience!
Incredible discover Uganda. Birding, gorillas and much more...
We are a couple from Spain and the last year we made a safari with Mamaland Safaris. All the travel was amazing! The guide, Tony, was incredible in birding! The places for sleep were confortable, and all the people from the company was very friendly.