AE
35-50 years of age | Experience level: first safari
It was nice trip and quite enjoyed
It was nice trip and quite enjoyed. Sammy (safari driver and guide) was quite informative and on time always. All the stays provided were excellent
CA
20-35 years of age | Experience level: first safari
They failed to fulfill the agreement and did not deliver the services that were paid for.
We had booked with natural world in October 2024 before they started receiving these terrible reviews. After seeing them and it being too late to cancel, took extra precautions and reached out a few weeks in advance to confirm that all necessary payments for park fees, gas, and lodge reservations were made. Each time, I was assured that everything was taken care of and that I had nothing to worry about. That was a complete lie.
The ONLY good part of this trip was the guide we had, John. It's a shame such good talent and guides are wasted on this company. He tried his best each and every day to help us and kept calling whoever he could to get things paid for and confirmed. He went out of his way to make the safari experience special and always had a positive attitude that helped lift our spirits.
When I arrived in Nairobi, I discovered that none of the payments had been made and others were being made the day before or day of- which cause significant delays. I was forced to cover park permit fees out of pocket because the company had failed to pay them. Despite multiple attempts to contact them for assistance, they were unresponsive, and even our guide struggled to get a reply.
The issues didn’t stop there. I was promised driver details a few days before arrival, yet I only received them upon landing. My first night’s accommodation was also changed without my consent, even though I had been repeatedly assured that my original lodge was confirmed. On top of that, my final night’s stay, which was supposedly secured, had not been paid for, leaving me with yet another unexpected expense. Luckily my husband and I were able to work things out with the lodge, otherwise, we don't know where we would've gone.
The worst part? The driver ran out of gas on the way back to Nairobi, and because the company refused to respond to his calls, I had to cover the cost of refuelling myself.
This level of negligence is beyond unacceptable and they don't care at all. I have all the documentation proving that the services I fully paid for were not delivered. I have reached out multiple times, getting either a generic chatGPT response (yes, they accidentally copied and pasted the chapGPT login information then quickly deleted). or no response at all. I have contacted KATO and my credit card company as they are not giving me a refund.
If you're considering booking with this company, DON’T. They will take your money, lie to you, and leave you stranded. Look literally anywhere else —don’t make the same mistake I did by booking this terrible company.
CZ
20-35 years of age | Experience level: 2-5 safaris
Amazing wildlife and ornaginisation experience
I am very happy I chose Inpired Feet Safaris. I was a single traveler and I felt save from the first moments. The professional approach and support were necessary for me. Fiona was amazing, she helped me to reorganise the trip after my flight was delayed. She was a great support. I was surprised how the guides even from different companies communicate to each other so I always got to the place where I had to be. Whole trip was jut amazing. Price=value of experience, however the experience cannot be valued by money cause it would never be enough. Big thanks to whole team, Fiona and our guide Stanley.
SE
20-35 years of age | Experience level: first safari
Professional team, our guide Albert was amazing!
The team organized our safari trip very well! Special credit to our guide Mr. Albert who is very professional and friendly, he has very good connections with the other guides and he knows where to find the wild animals!
50-65 years of age | Experience level: 2-5 safaris
Good plan
MoAfrika Tours is an excellent tour operator, offering unforgettable safaris and cultural experiences in South Africa. Their knowledgeable guides, seamless logistics, and top-notch service make every trip enjoyable and stress-free. Highly recommended for anyone looking to explore the best of South Africa!
35-50 years of age | Experience level: 2-5 safaris
Dream trip! Dedicated attention, knowledgeable nature and park guide, light travel footprint
I am so happy to have chosen Sustainable Safari Tours for my trip to the calving migration season in Tanzania. I did a lot of research and spoke to Joshua and others before deciding on who to go with and where and budget. I went to the Southern Serengeti and saw the most incredible wildlife, so many babies, such proximity, stayed in an amazing camp that migrates like the animals. I started in Tarangire also overnighted in a beautiful camp with a huge Baobab tree and overlooking Lake Manyara, and ended in Ngorongoro crater - what you imagined animals in Africa were like in your dreams as a child.
Joshua answered all of my questions, on animals, on best views, on what I could afford and should keep in because was unique and were I could make things work budget wise.
As a solo female traveller trust was paramount, as was transparency, and I got this from Joshua - who also has the direct feedback from the ground as he is founder and also is a guide. So I wasnt working just with a central office and cut/paste offers. Being in the 4WD, it was comfortable to both relax and talk in the drives in the parks and to the parks, and learn about the history of the Masai, about each mammal, each bird, tree, plant. The commitment to local communities and environment is obvious. This is a true passion of the company. I was very happy with the lodgings Joshua selected in the parks.
10 out of 10!
35-50 years of age | Experience level: 2-5 safaris
An incredible experience in the pearl of Africa
I travelled with my wife and her mum who is 76. We did a nine days safari (eight nights) in the west of Uganda, starting from the north west and finishing in the south before heading back to Entebbe.
I'll start by saying that the trip was one of our top five trips in the world, after visiting 60+ countries. There were two contributing factors to this statement:
1. Uganda
2. Our guide, Paul
We could not have asked for a better guide and we implore to ask for him personally (as you'll see in other reviews). Paul is extremely knowledgeable, pragmatic, experienced, kind, patient and has a wonderful sense of humour. He constantly found the best options for the trip based on the weather, traffic and our interests. He's also an excellent driver and within the somewhat challenging conditions of driving around Uganda he's very prudent and safe.
The tour itself was intense, as we wanted to cover all of the west in a nine days. This is not for the faint of heart with several transfers taking 4-6 hours given the distance that needs to be covered. If you want a more relaxed journey, you should extend your trip so you can stay two nights in each location. We only stayed in two locations for two nights, with the remaining five being one night each which meant a lot of driving in order to get everything done.
For us, albeit somewhat challenging, it was absolutely worth it. Most drives went by quickly as we saw the countryside of Uganda and met interesting people. We also managed to hear quite a few stories from Paul and get to know the country better.
We enjoyed the Gorillas (obviously) and the Chimps, but in general the different national parks were great and we easily spotted the big dive, with some extras like hynas and other exotic animals like the shoebill stork (a must see). We also enjoyed meeting different communities and learn about their crafts (gin making, coffee production etc) and meeting the Batwa was an incredible experience (definitely ask to do that, although it's three hours it's absolutely worth it). For us, this is an easy five stars to give and we'd highly recommend it.
Overall, it was an incredible
The quality of tour was excellent, we felt like we got value for our money
The trip was well planned and time management was great.
We had local experiences and enjoyed fascinating stories and insights from our tour guide.
PL
35-50 years of age | Experience level: first safari
Fantastic proffessionalism, great organization and direct contact.
This was an amazing experience to take a journey with Kili Climb Africa Safaris. We are sending our heartful grattitude to the Agency, their Crew of Porters, Guide, his Asistant and Chef. You can not choose better agency to get to the top of Uhuru Peak. Fantastic organisation, delicious food, proffessionalism in all They do. Max Rating from Us.
CZ
50-65 years of age | Experience level: first safari
Perfect
Visiting Safari park was incredible experience!
From the moment we entered we were filled with beauty of the nature and animals roaming freely. We could witnessed this thanks to our great guide Abel. Communication with Plex Africa Company was super, accommodation comfortable in the middle of the nature. Everything was well prepared, I heartily recommend to see Safari with this company.