TR
35-50 years of age | Experience level: first safari
Well organized and an unique Safari experience
Our safari experience in Tanzania was truly unforgettable, and a big part of that was thanks to our driver and guide. He was extremely friendly and respectful, with a calm and reassuring manner that made us feel comfortable at all times.
He was very communicative and always attentive to our needs, regularly asking about our interests and adjusting the itinerary accordingly. He made a real effort to ensure we had the best possible wildlife experiences, often asking other drivers along the way whether animals had been spotted nearby, so we could reach them quickly.
His driving skills were excellent, even on challenging roads, and we always felt safe. In addition, he shared many interesting and insightful conversations about the animals, the Maasai people, and their culture, which greatly enriched our safari experience.
He also organized visits to a Maasai village and a children’s orphanage quickly and smoothly, showing great flexibility and commitment. Overall, he went above and beyond to make our trip special, and we can highly recommend him to anyone planning a Tanzania Safari.
DE
35-50 years of age | Experience level: first safari
Well organized and a unique safari experience!
I would like to sincerely thank Alex for being such a great and caring tour guide during our safari trip. As two female travelers, my friend and I felt very comfortable and well looked after at all times. Alex treated us with great respect and consistently made sure that we were treated well everywhere we went. While it is also true that Tanzanian people are generally very kind and friendly, Alex went above and beyond to ensure we felt safe and welcome throughout the trip.
Before the safari, we told Alex what we were most excited to see, and he truly did his best to make it happen. Whether it was a laughing hyena or a buffalo with a bird on its back, he made sure we experienced as much wildlife as possible.
That said, it is important to understand that seeing every single animal is not always within a guide’s control. This should not be held against him, as many factors are simply beyond anyone’s influence.
I am giving four stars instead of five solely due to the food. Unfortunately, the lunch boxes were not suitable for vegans, which was disappointing.
Overall, Alex is an excellent guide and a genuinely caring person, and I would highly recommend him.
20-35 years of age | Experience level: first safari
So excellent and great company
Unveil Uganda Safaris is a good company and they respond so fast and we did a one day trip to lake Mauro National Park and all our children enjoyed a walking safari and a boat trip on the lake. Zebras and giraffes.
IT
20-35 years of age | Experience level: first safari
The guide was extremely prepared and knowledgeable but lunch services were mostly disappointing
Emmanuel gifted us with wonderful days and thanks to him we were able to see wonderful places and checked the list of all animals. He was prepared for any sort of situation ( he drove 12 hours straight in the rain) (was able to fix all technical issues with cars ex tiers etc). The only downside to comment on is the service we received during our picnic lunches. The food was poor and our guide differently from others did not prepare our table nor help us carry the lunch. There was no coffe no drinks etc
65+ years of age | Experience level: first safari
We found South Africa very different its quite arid especially where the safari park is.
We thoroughly enjoyed South Africa. we stayed in Cape Town fore 7 nights doing the hop on bus for 2 days we also did a wine tour for 1
day plus a safari fore 2 nights. The safari was the highlight of our time there, the accommodation was beautiful the food amazing and the tours were great. We wood hilly recommend the safari.
BY
35-50 years of age | Experience level: first safari
35-50 years of age | Experience level: 2-5 safaris
Keep, Calm and professional
The cost is not chip, but the experience is special and professional
20-35 years of age | Experience level: first safari
Trustworthy tour operator
We had an overall good experience using Safari.com.
First of all, they really matched our needs in terms of the Safari experience we described we wanted and the lodge they suggested to us was truly exceptional.
They offer a lot of complementary benefits (e.g. SIM cards) which were beneficial to our stay.
The staff is kind and tried to be helpful. Monique was responding even on public holidays and weekends in order to help us sort logistics.
Overall I would recommend the service and use them again, but a few things could be improved to make this service feel truly "luxury service":
1) make sure to have a phone line that works, as we kept on having connection issues with getting someone on the phone which can be rather stressful when planning a trip 2) would be great for the travel agent to anticipate logistics on our behalf. A few logistical items could have easily slipped if we had not double clicked on them
Hope these improvements points help improve the service going forward, but the overall experience was very good
35-50 years of age | Experience level: first safari
Fantastic Experience, with the best guide!
Ndutu was amazing! First time on Safari, did a 5 day, 4 night luxury Safari. They took care of everything, from logistics, to food to even retrieving and delivering our lost luggage! What made the trip spectacular was our driver and guide: Gilbert! He knew everything, and we got to see all Big Five, and then some! Even the ever reclusive Leopard and Rhinos.
The one caution I would give is check out the lodging options they have got you at. There was a last minute change on one of the accommodations on the first night, where we were put up at Furaha ‘luxury’ camp. It was not, at all! The lodge was half constructed and basically the shell of a building, the rooms/cabins worse: filled with bugs, and certainly not well cleaned. EVERY other accommodation was superb though! The other three nights were are amazing lodges, with fantastic food, great service, and pristine cabins.
CH
50-65 years of age | Experience level: 2-5 safaris
Great service
Billy took us from Franschhoek to Aquila Game Reserve. The car was very comfortable and Billy the driver was very pleasant and accommodating to our changing needs. I highly recommend this trusted service.