CA
50-65 years of age | Experience level: 2-5 safaris
7 Days, Best of Rwanda and Victoria Falls
Trip Review
We recently completed a wonderful trip designed by Gorille Africain Tours (GAT). We wanted to see the mountain gorillas in Rwanda and Victoria Falls in Zimbabwe but we only had a week to do both. GAT was able to create a tour that exceeded our expectations! We stayed at top-notch hotels in Kigagli, Volcanoes National Park, Harare and Victoria Falls. We were met with local drivers and guides who provided transfers to and from hotels as well as tours of points of interest in and around the places we were staying. All the people we interacted with were friendly, knowledgeable and accommodating – in particular Makosa in Harare and Godfrey in Kigali.
The trek to meet the mountain gorillas was a once-in-a-lifetime experience. Visitors in groups of 8 were accompanied by guides and trackers up into the mountains to find the gorilla family assigned to them. We spent an hour with the gorillas, watching them go about their daily life, eating, grooming, playing and relaxing.
Victoria Falls is spectacular – we live near Niagara Falls in Canada so are familiar with huge waterfalls. In addition to a guided walking tour, GAT included a helicopter tour over the falls and a private sunrise cruise on the Zambezi River by Pure Africa Tours the next morning. Both were great experiences, not to be missed!
Throughout all of our tour, Mwaka Utanje from GAT was in contact with us, making sure everything went smoothly. We cannot say enough about her professional conduct and pleasant attitude. Mwaka’s dedication ensured that we had a first-rate experience. We highly recommend Gorille Africain Tours.
FR
50-65 years of age | Experience level: 2-5 safaris
Unreliable
Beware of this "agency" ! We paid before departure to organize our trip for four people, but it wasn't fullfilled. No one came to the airport, and the agency manager lied to us repeatedly ! A complaint was filed at the Watamu police station (OB-24/31/12/2024).
This may seem obvious to you, but in hindsight : do not pay for your entire stay in advance and do not make money transfers to Nigeria to pay for your stay.
On the other hand, Kenya is a very beautiful country with wonderful people !
US
20-35 years of age | Experience level: first safari
They took our money and refused to refund after we paid x2
Beware
All phone numbers are disconnected and the leadership claim they do not work for the company when called. Both KATO and the TRA ( government) are investigating this tour company and KATO has already pulled their membership. They will not show up and they will not issue a refund. If they do eventually send a driver, they will claim that their Pesapal ( payment system) is down and they cannot transfer money to the national parks and the hotels and they ask for you to pay and get a refund later from their office in cash. They will say they are preparing the cash and claim their sales agent is incompetent and company policy doesn’t allow them to give cash. I have been waiting for refunds for weeks and have discovered documentation they provided from Pesapal is fake and Pesapal confirms they have no money in their account to issue a refund. Shem (finance controller) will insist you don’t know how Pesapal works and that Pesapal can just debit it from their account and overdraw then recoup the money from further transactions. I was driven 6 hours to the Mara Triangle gate and told I would have to pay for hotel and park fees for the rest of the trip! I had no choice but to do so. I’m following up with the government to ensure they get punishment and hopefully some day I can get a refund from Natural World Safari. File claims with your credit card right away.
AT
35-50 years of age | Experience level: 2-5 safaris
The tour operator has a lot of experience in the safari business.
1-day safari (Arusha National Park), September 15, 2023
After a wonderful 4-day safari with L&D Lion Guides Safaris to Tarangire National Park, Serengeti and Ngorongoro Crater, I decided to book a day safari to Arusha National Park on September 15, 2023. I spent 22 months in Arusha and saved the best (and closest) to last. Since I had a residence permit, I got the trip a little cheaper.
In the morning, the tour guide Lukiano first went to the car inspection and then picked up the lunch boxes. Accompanied by his wife Dorit, Lukiano drove us to the entrance of Arusha National Park.
The highlights I really wanted to see were a tree that you could drive through, the Hatari Lodge, known for hosting the film crew of the movie "Hatari!" with John Wayne and Hardy Krueger (I didn't see the movie until I returned to Austria) and a lake with flamingos.
At the entrance to the national park we were greeted by baboons, we also saw many species of birds, zebras, giraffes and at the end even a herd of elephants.
We ate at the Hatari Lodge, with a beautiful view of giraffes and warthogs. Since you had to book in advance for lunch at the lodge, we were lucky enough to be able to eat the lunch boxes we had brought with us there.
After a wonderful excursion, there was a final chat in a café in Arusha with Dorit.
Sonia, Vienna / Austria
US
65+ years of age | Experience level: 2-5 safaris
Excellent Tour Operator and Service
This was a private tour planned with us and Go-Giraffe Safaris. We went to Mahale, Tarangire, Ngonrogoro and Serengeti National Parks. In total we travelled to the parks with Go-Giraffe Safaris for two weeks. We had an exceptional two weeks filled with incredible care, expertise from the guides and drivers they provided. The lodges and camps where we stayed were top of the line with excellent facilities and the food was beyond excellent ! All my meals were gluten free prepared. The memories we will have of this journey through Africa was made even more special with Go-giraffe safaris. We thank Restituta, Hussein, Jacob and all the staff who made our stay in Mahale so very special. We thank Lemomo, our guide and driver who took us through Tarangire, Ngonrogoro and Serengeti showing us the parks with his expertise and passion for the animals. We love to hear his stories at dinner and we had fun meeting his mom near his village! All the staff at Go-Giraffe made our trip so very special. Karama Lodge in Arusha was exceptional! Thank you to Luice who kept in touch with my husband throughout the whole trip making sure all was going smoothly.
CZ
50-65 years of age | Experience level: first safari
Troublefree 6 days safari trip
Perfect and professional approach to our request. Fast and competitive proposal. Reliable partner - what had been agreed, really happened. And Victor as a guide, skilled and experienced, was a cherry on the cake.
Highly recommended.
CZ
20-35 years of age | Experience level: first safari
Great safari experience A safari so great, even the lions were impressed!
Raymond was a great driver, really good off-road skills, ask for him!
35-50 years of age | Experience level: 2-5 safaris
The trip was well arranged
We had a wonderful trip with my friends. We saw so many animals, incredible. The guide was good as well. He knows exactly where to go to see the animals. He knows the parks well and finds alternative routes to see the most beautiful animals.
BR
20-35 years of age | Experience level: first safari
Big dreams come true!
I had An amazing experience with the Company.
Especially Assad, the game driver guide. His name means Lion in english. Thats Why we could saw a lot of them in the nacional park! He loves the nature so much, as do i. He is very kind, respectfull and calm. Also he took the best animals photos lol
I’m so grateful that i choiced the Travel África Safari!
Also I have to thank Husna, she prepares everything for me. We had a great communication. And Mohamed the manager. Thank you so much! I realized my biggest dream! Serengeti is in my heart forever.
IL
50-65 years of age | Experience level: first safari
Marvelous
We have experienced 5 safari days in Tanzania with an excellent driver and a great guide named Eonck.
Best tour ever. He is professional and kind, calm and caring. The other driver Maleo was very good too.
Bless you
