35-50 years of age | Experience level: over 5 safaris
Thomas was very punctual and professional
Very good service, vehicle was clean and well kept. Overall very good experience I felt safe all the way that’s most important will recommend to other travellers
20-35 years of age | Experience level: first safari
Fun, inclusive and fulfilling experience.
From start to finish, the team understood the assignment. inclusive, responsive, and serving top-tier customer care like pros! Suswa was a whole mood with fun-packed activities, room to vibe your way, and food so good it deserved its own standing ovation. 10/10 would ride again!
LK
20-35 years of age | Experience level: first safari
Quick in their responses
Zubari has good customer service and they gave me a safari to remember
NO
35-50 years of age | Experience level: first safari
Wonderful country, lots of animals and friendly people!
We had a beautiful trip to Zanzibar, and a two day safari from there.
A bit stressful and a lot of driving during this two days, and would have liked to have a third day for more relaxing. But the rest was really great.
Tanzanite people must be the most friendly people in the world:-)
IS
65+ years of age | Experience level: first safari
Beautyful and very intetesting Country.
The landscape is great. Had overall plesant time. Really enjoyed the Safari. Gave me a feeling of beeing in Afrika.
PL
20-35 years of age | Experience level: first safari
Two days private safari, worth to recommend
First of all I must say that safari in Tsavo East is unforgettable experience. The views and presence of wild animals was a very special moment in our lives, and we're simply out of words to describe how incredible feeling it was. Karanja and Chris were very nice and they showed us lot of interesting places and animals. We felt secure and well cared for whole trip. We didn't have a luck to see male lion, leopard and rhino (for the last ones Tsavo West is probably better), but that's undersandable risk with wild animals.
We agreed with Chris to change a bit second day of the trip, to have a tour through Mombasa (Tusks, Fort Jesus and Spiece Market).
Reason for 4/5 stars is unexpected change in location of our accomodation as we chose Voi Safari Lodge, but due to overbooking we stayed in Voi Wildlife, and we'd been informed of this fact in front of the second lodge and not earlier. I know, that it's due to lodges management, but comunication could be better. Voi Wildlife wasn't bad, but it was cheaper option in other options so that's why I've been a little disappointed. Tsavo East helped me to get rid of bad feelings though :)
Tips for others: 1) Jeeps seems like a better option not only due to their appearance, but also they allow the guide to join looking out for the animals. 2) Mombasa tour wasn't that special as safari so it's better to use two game drives at second day.
Generally I'd recommend this trip, with minor remark to Chris.
50-65 years of age | Experience level: 2-5 safaris
Professional. Well organised. Excellent driver.
Day trip from Johannesburg a good option if unable to do overnight lodge stay. Good value for money.
Martin our safari driver exceptional. Good driving and knowledgeable. Saw 4 of big 5. Including leopard!!
All staff and drivers very good. Compliments also to Sunny.
PT
35-50 years of age | Experience level: first safari
Went for the adventure, stayed for the people
I have to admit, at first it felt a bit weird because I’d never organized a trip like this on my own before. Everyone kept saying I was crazy for going to Tanzania without an agency — but honestly, everything went even better than I could’ve imagined.
Francis picked us up from the hotel — always cheerful and kind — and we made the payment in cash in Dar es Salaam before heading to Nyerere National Park. That’s where we met our guide, Kennedy, and we couldn’t have been luckier. He was full of fascinating facts about the animals and the ecosystem, and so was our driver.
We stayed in this super peaceful lodge in the middle of nowhere, surrounded by nature. Every now and then, we’d see local tribes passing by with their cattle. What made it even more special was feeling completely surrounded by local people — it never felt touristy or staged, just real and authentic.
It was such a special experience — simple, genuine, and unforgettable.
DE
20-35 years of age | Experience level: first safari
Nice wildlife mixed with nice beaches at Zanzibar
We even saw a lot of baby animals. Even though we slept good at the campgrounds we would not recommend it because it’s really wild.
50-65 years of age | Experience level: first safari
Slightly above average operator but disappointingly poor tour guide
We booked a 7 days safari trip in Kenya, taking in 4 different parks including Amboseli, Nakuru, Naivasha, and Masai Mara. The communication from Susan was decent enough, and all out questions were answered. I did have some concerns as we got a week away from the start of the trip, as the website was down and i couldnt get any response from susan for a few days. However using the WhatsApp number helped and i got the reassurance all was fine. The safari itself was enjoyable in that we saw lots of animals and the big 5.
The weather was hot and it was sunny most days making it a lovely break from the british weather.
Accommodation was budget but fine overall, but my daughter did get fed up of the similar and repetitive food options at each of the different camps. So generally I was happy with our budget choice.
However, I can't hide my complete disappointment with the driver/guide that we had, called David.
I expected and hoped that we would have a guide that was engaging and Informative, to really make the trip memorable for me and my 12 Yr old daughter.
Sadly, it became clear very early that the guide was not really interested in us, or making the trip special. David hardly engaged us at all the whole week. He shared little knowledge of the animals, and what he did share was quite basic. Beyond naming animals, there wasn't much more shared than that for most of the time.
At the end of each day he'd tell us what time we were to meet next day after breakfast, and with a polite hello in the morning, that was pretty much it in terms of conversation.
This lack of communication led to a potential issue when we arrived at Masai Mara gate where he informed us we'd need to produce our passports. Why did he not tell us that morning before we left our camp? Or the night before? Thankfully I had photos of the passports which took me a while to find, but at least we didn't have to go drive back 25 min to camp and get them. This unnecessary stress and anxiety could have easily been avoided, but just epitomised the guides lack of interest, overall apathy, and generally jaded demeanour.
In general, to be absolutely honest, he appeared bored, wasn't very attentive, spent most of the time speaking on his phone while driving, or checking Facebook/other media whenever we stopped, and generally hardly said a word to us. As the only proper English speaking people there I thought he might have taken more interest in engaging us and sharing some knowledge. Not only that, his lack if attentiveness was realised several times, when we'd pull up behind other jeeps who were in a better viewing position of animals, and when they moved on, I'd have to disturb him from his scrolling in his phone ask him to move forward ro where the other jeeps had been so we could get the views they had.
It's a real shame, as I spoke to other people at the camps and their experience with their guides with other companies seemed far better - more communication, more conversation, more knowledge sharing, more engagement.
I feel a bit gutted for my daughter that David did very little to make this trip of a lifetime feel like a trip of a lifetime, but could have so easily been remedied with a few interesting anecdotes, facts, and general conversation. If David is the guide in future safaris, I'll use a different company.
