65+ years of age | Experience level: first safari
Very good. Seems to love having people enjoy and be excited about the experience of seeing animals i
Quite exciting. I felt excitement like I was a kid again. Peter wad a great guide and driver. We'll worth the time and money.
AE
20-35 years of age | Experience level: first safari
Fantastic experience
John Mwangi did his best in the game drive!! He gave us a fantastic experience in Masai Mara.
35-50 years of age | Experience level: first safari
Unforgettable Wildlife let down by Operational Chaos and Extreme Logistical Failures
The core wildlife experience was phenomenal. The guides on the ground were knowledgeable, apologetic, and worked tirelessly under difficult circumstances to track animals and deliver great game drives. The natural beauty and animal sightings were truly unforgettable. The distances between parks and drives can be extensive and the roads very bumpy, its all part of the experience but for some this might not be part of their expectation from the glossy brochures
However having paid $1,100 for a 4-day mid-range classic safari, I expected basic comfort and private en-suite facilities (as per agreed itinerary). Instead, the tour was subcontracted to a third-party operator without prior notice, causing a complete breakdown in communication and organisation. Guest details were muddled from Day 1, resulting in missing out on a booked tented lodge entirely. On the second night, I was dropped at a basic campsite with no towels, torches, or en-suite facilities. I had to stay overnight at the campsite simply to avoid forcing drivers onto dangerous, unlit roads late at night to rectify their mistake.
Schedules were consistently mismanaged, with pick-up delays stretching up to two hours with zero proactive communication resulting in shorter time on drives/in the parks. Following airline baggage delays I specifically requested support to purchase items where i could get receipts to claim back purchase costs, this was not actioned on until i firmly advised that I was unhappy, but left to feel like I was the problem. During vehicle transfers, guests were left waiting in the heat for nearly an hour without access to water, restrooms, or updates.
Because this was a shared group safari, extra pick-ups and drop-offs for other passengers impacted the timetable which is understandable, however almost appeared like this was a unique situation. Despite months of advance notice regarding an 8:30 PM departure flight on the final day, logistics were severely mismanaged which meant arriving at the airport check-in desk just 2 minutes before bag drop closure. This was an unnecessarily stressful way to finish my safari experience. I will however say thanks to the drivers who managed to get me there in the nick of time.
I raised these matters with the company who have issued a partial refund to address these failures however i was at times made to feel like it was my fault the company were 'out of pocket'. In my view travelers should not have to navigate this level of preventable stress, miscommunication, and logistical risk on what is often a once in a lifetime bucket-list trip. If you book, insist on receiving direct contact details for the actual ground operator, re-verify your accommodation list directly with your guide each morning, and build in massive time buffers for airport connections.
For reference the company who actually provided the safari drives was 'Dancing Simba'.
50-65 years of age | Experience level: first safari
Unforgettable safari
An unforgettable safari arranged with Beth at Shanjoy
We saw all the iconic animals of the Masai Mara and Serengeti in theise beautiful landscapes
Patrick and our drivers were always focused and entertaining
Would highly recommend Shanjoy if you want an authentic safari experience at a reasonable price
FI
Peter is a miracle in finding the animals in the park
The tour exceeded my expectations. A lot of sitings, good structure of the visit and a delicious lunch.
50-65 years of age | Experience level: first safari
An Unforgettable, Five-Star Safari Experience!
We recently returned from an absolutely amazing 4-day, 3-night safari to Lake Nakuru and the Masai Mara with Morningstar Safaris, and we cannot recommend them highly enough! From start to finish, the entire experience was flawless.
A huge shoutout goes to Doreen, who handled our booking. She put together a perfectly tailored itinerary for us and kept in constant contact throughout the entire process. Even during the trip, she checked in regularly to make sure everything was going well. Doreen also went above and beyond by coordinating with our hotel to arrange a special celebration for my wife’s birthday, which made the trip feel even more personal and memorable.
Our guide, Willy, was exceptional. He was incredibly friendly, deeply knowledgeable, and clearly passionate about his role. He worked tirelessly to track down the best wildlife sightings. Thanks to his dedication and skill, we got to see the Big Five and so much more!
This was a truly unforgettable trip. If you are considering a safari in Kenya, look no further than Morningstar Safaris—they are top-notch!
AT
under20 years of age | Experience level: first safari
It was perfect!!
We went on a four-day safari through the Serengeti and the Ngorongoro Crater. The safari was truly perfect; our guide, Dismas, was able to answer all our questions and took us to the best spots. We were also very pleased with the accommodations.
(automatic translation from German)
RU
35-50 years of age | Experience level: 2-5 safaris
Professional tour operator specializing in Africa
An excellently organized trip to Kenya. We visited national parks and relaxed on the beach. The vehicles were excellent and comfortable, and the service and support from the tour operator throughout the journey were top-notch. A huge thank you to the ranger who showed us so many animals.
50-65 years of age | Experience level: first safari
Serengeti Clarity, great service, excellent guides
Serengeti Clarity is great. They planned the perfect trip for us. We saw everything we wanted and more. Excellent pricing and exactly what we wanted. They were quick to reply and answered all our questions.
So much planning and organizing to get us there. Then, Max, our guide took over. He made all that planning come to life. He was amazing and far better than we ever imagined. He was professional, extremely knowledgeable, kind, helpful and generally a great person. We learned so much from him. He was diligent about finding the animals we wanted most to see as well as introducing us to many others while teaching us about them as we went along. We not only saw the animals, but we witnessed how they interact with each other and their environments. He was patient and kind. I think we are better people as a result of this trip, the experiences and having known him.
Definitely request to have Max as your guide. He’s the best and you will not be disappointed!
DE
20-35 years of age | Experience level: first safari
Excellent guide with in-depth knowledge about the park and its animals.
It was a great experience with Martin as our guide. We managed to spot 3/5 of the big five. Martin provided insightful information to the animals we spotted. Absolutely recommend!