CN
20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
65+ years of age | Experience level: first safari
Fantastic, personalized service!
I feel so lucky to have landed with Bavuma Wildquest for our six day safari in Tanzania and Kenya. After checking out a dozen other companies, Joshua Bavuma, the owner, contacted me immediately and helped plan a personalized trip that worked for our schedule and interests. Every detail went perfectly. From the moment he picked us up at Kilimanjaro airport to the day we arrived in Nairobi, every step went smoothly. Great accommodations, food, tour route, safety, and more animals and birds than I thought possible. Our drivers were excellent spotters—I would have missed many without their skill.
Joshua is reliable, honest, and flexible. He answered every email and text promptly, and even called several times. I highly recommend his company!
50-65 years of age | Experience level: first safari
Attentive, knowledgeable and well connected for a great Safari experience
Tina at Magical Skies really made my safari to the Masai Maara into a memorable trip. The price was right, the hotels they selected were comfortable/beautiful, and the driver guide/vehicle Joseph was experienced and respected (this is an important aspect when they are talking to each other about sightings). I got to see all the big five!
CR
20-35 years of age | Experience level: over 5 safaris
Best tour operator
I had the best 7-day safari of my life with Magical Gorilla Adventures in Uganda. All communication and safari planning was very effective and clear from the start and they were supportive and patient with all the amendments and requests. Also, they give you great suggestions for the tour depending on your needs or wishes. Aina suggested me to do chimp trek, which was my favorite part of all the safari (thank you Aina!). As for our tour guide Eddie, he was the absolute best. He really went above and beyond for me to see all of the Big 5. I went to different safaris in Africa and had several tour guides and they all were good, but Eddie really was outstanding. I suggest that, if possible, book your safari with Eddie. Eddie always made sure to talk to other drivers and/or the national park’s authorities to look for the animals and he is also a good tracker, he knows where and how to look for the animals. He also made sure we were always safe and taking necessary precautions which is also a very important thing to look for in a tour guide. I strongly recommend Magical Gorilla Adventures for your safari, you won´t regret it.
CA
20-35 years of age | Experience level: 2-5 safaris
The tour operators was very good, very friendly and knowledgeable about all the animals we see
Very good experience centered around your needs and wants. They were flexible enough to change some parts of the trip to accomodate me. Dominic and Justus were very friendly i would recommend them to anyone wanting to go to Uganda
DE
35-50 years of age | Experience level: 2-5 safaris
Incredible beauty of nature
The warm and welcoming service from start to finish even made up for a mishap by the tour operator. We had a fantastic time in Kenya. The Masai Mara was beautiful, and the sheer abundance of nature and wildlife was simply indescribable. Amboseli National Park, with its location at the foot of Kilimanjaro, is breathtaking from every angle. Here, too, the sheer number of elephants and rhinos, in particular, captivated us.
Our driver, Patrick, kept us well-informed and provided us with everything we needed.
20-35 years of age | Experience level: first safari
South African Safari Dream comes to life
Visited South Africa in October 2025, and done a tour to that went to Kruger National Park and the surrounds. Whilst the mornings are early starts and the days are long, it makes it worth it when you enter the safari tracks and you spot a big 5 (or even a Giraffe) out in the wild, where you are only metres away from that animal in a safari vehicle with no fences in the way to stop you.
Make sure you have your battery packs at full charge and your camera/phone on photo or video mode to capture a moment instantly. To see a Giraffe running out in front of you, to, two Rhinos about to charge and fight, you don't want to miss those moments... moments you won't see in a zoo, ever!
And if you've been to a Zoo, you'll wish you did a Safari sooner, as the experience will leave you grinning from ear to ear once you return home and share those stories.
TH
65+ years of age | Experience level: over 5 safaris
Interesting countryy
My first visit was last year in south Luanga which i enjoyed very much
The second visit this ear in okt. was in the northern part where i found the landscape less interesting,
50-65 years of age | Experience level: first safari
Amazing trip to South Africa
My husband, my daughter and myself had Our own private adventure with Knap tours and it has been one of the most memorables and close to heart for us.
We were very impressed with all the logistics and warm hospitality not only from the CEO himself Julian but from every single staff.. Patrick was our driver in Krugger National Park. His expertise and warm personality made us feel safe at all times. We were able to see many different types of animals in their habitat, lions, zebras, giraffes, hippos, buffalo, leopard, hyenas, lost of antílopes, monkeys etc….. it was amazing !
The sunrise 🌅 safari was a highlight for us
McDonald was one of drivers in Cape Town. We enjoyed having him. The accommodations in CapeTown at the Belle Maroc hotel boutique was very cozy, our room had a ocean view balcony overlooking table mountain ⛰️
They were only 10 rooms with a private chef 🧑🍳
We saw/did a lot while in Cape Town
and I could just go on and on …
Bottom line is Knap tours really went above and beyond to made this one of the best trips we have had so far and we travel a lot 🧳
We recommend Knap tours with our hesitation. They are the best and we are hoping to book again with them another of their many destinations and itineraries.
CA
50-65 years of age | Experience level: 2-5 safaris
I recommend you do not use this company!
Do not use this company, we feel scammed!
My husband and I, along with 3 friends, booked the 14 day, 9 parks Ultimate Kenya Tanzania Safari on Dec 1, 2024 to start Sept 25, 2025. Our contact was MARY. On day 5 of our tour, our driver, Sisto, told us that he had not been paid and that none of our accommodations going forward had been paid. We had to either pay again for our accommodations and all of our park fees or else we were done our tour. We decided to continue our tour as the only thing worse than being scammed was to go home without the experience we came for. Our driver took us into Nairobi on day 6 to confront HUMPHREY, the owner, and for almost 3 hours he gave us every excuse in the book. We did get confirmation that we had accommodations booked (not paid) and a new driver for the Tanzania portion so that we could finish our much anticipated trip, which we did. For the five of us, we were scammed out of $25,000 cdn.
Based on our experience do not book with Africa Kenya Safaris or any other company headed by Humphrey.