20-35 years of age | Experience level: 2-5 safaris
Fraud
I would recommend you don’t choose this company.
We paid the trip in advance but the company did not arrange our accommodation fee and national park permission fees. AND very bad communication from the owner who promised everything and never get it done. We had to waste a lot of time waiting the company to pay the bill so the hotels would let us leave to our next destination. We wasted 4 hours waiting at the gate of Serengeti and we missed a safari. Most of the time we have to pay by ourselves or it would take forever. The owner never solve the problem just take the money and be emotional….
We bumped into a few other groups who encountered the same situation with this company. Ridiculously, the owner was complaining about we give honest reviews online, and he used this as an excuse for late refund. He even did not pay our tour guide. The end of the story is our driver and our guide called the police for us.
Well, we haven’t received our refund yet, it’s been a long time. I am just so confused where did all these positive reviews came from? I still remember the staff who picked us up his name is good luck. If you decide to go a safari with good luck then your luck is gone, and your money will soon…
US
50-65 years of age | Experience level: first safari
Outstanding!
Raphael dis a great job of organizing things.
The tour guides Gerald and Anthony were beyond amazing. They made sure we did get to see the animals. They went above and beyond to make sure we got to see the elusive Leopard.
CN
20-35 years of age | Experience level: first safari
Amazing trip and reliable guide !
There were four of us, and we booked a 6-day, 5-night safari trip with Hassan. Hassan was responsible for our pre-booking communication, and he successfully helped us reserve the hotels we wanted to stay at, as well as the flights from Zanzibar to the northern part of Serengeti during the National Day holiday. The entire trip consisted of hotels we had previously confirmed, with no last-minute changes, which made us very satisfied. We were a bit disappointed to find out that Hassan was not our guide on the day we arrived. However, our new guide, Eddy, quickly proved himself with his capabilities. On the first day, we witnessed the wildebeest crossing the river in the northern Serengeti. Subsequently, we also saw the rare sight of a cheetah hunt and a female lion resting by our vehicle after a meal. We saw all of the Big Five, and Eddy was very experienced. The vehicle was in good condition, equipped with a refrigerator and charging facilities. Whenever we encountered any issues with the itinerary, we could communicate with Hassan at any time, and everything was resolved smoothly.
CN
35-50 years of age | Experience level: first safari
The Serengeti is truly amazing!
We customized the itinerary ourselves, two nights in the northern Serengeti, one night in the central Serengeti, one night in Ngorongoro, and one night outside Tarangire. The accommodation conditions are really limited in the north, but the others are good. As far as the park is concerned, it is really a bit tasteless to see the other two parks after the Serengeti. So I recommend that you only play Serengeti for a longer time. You can add a lake in the flamingo season. The travel company is very good and almost agreed to all our requests. The deposit payment and the final payment are convenient. The guide is also very good and experienced. He took us to see almost all the animals that must be seen in Africa. The people are also very kind and gentle, knowledgeable about animals and plants, and answer any questions. So, our trip to East Africa is a wonderful and unforgettable memory! Thank you! If you have other needs, you can tell this company in advance and there will be a reply soon.
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35-50 years of age | Experience level: 2-5 safaris
Excellent tour from beginning to end!
We have always wanted to do the Gorilla Tracking so when we did a research as to how to go about it, that's when my husband came across with Insight Safari Holidays. He contacted the company and they were really helpful in helping as plan for the trip. Initially, we only wanted to do the Gorillas but then decided we might as well explore other areas like Queen Elizabeth National Park and do the chimpanzee tracking as well, so they help us out with the planning, the choosing of accomodations and based on what we wanted to do , they curated a well organized itinerary. They are very easy to deal with and very helpful. So when we arrived in Uganda , we got picked up by our tour guide Ayub, which is one of the best tour guide that we have ever met and he took good care of us for the 5 days trip that we are booked with them. He did everything, he was a very good driver and very knowledgeable about the places we are going, about animals and about the entire country of Uganda. We had a very memorable trip, 5 days was very short but we were able to do what we wanted to do, and that is to visit the Mountain Gorillas and the chimpanzees and other animals were just a bonus. So if anyone wants to visit Uganda and get the same experience as we did, reach out to Insight Safaris , we dealt we Calah which was very helpful and plan your trip with their help. At the end of the day, it's your trip and they are there to plan and organize your trip with you based on what you want, and that's why we ended up with a trip of a lifetime.
35-50 years of age | Experience level: over 5 safaris
Memories to last a lifetime
I have been planning our trip to Africa for approx 1 year and Calah has been absolutely amazing with her communication on behalf of insight safari. We found the whole service that Insight supplied to be AMAZING from accommodation choices to the actual tours that they organised on our behalf. We chose the 5 day Gorilla and Chimp Trek trip with a few custom edits. Day 1 - Our Guide Ayub picked us up ON TIME and even waited for us to finish our breakfast before the long drive to the West of the country with our day ending in an amazing Lodge that was owned and operated by the local community meaning EVERY CENT of the money spent there went back into the community and not into some rich mans pocket. We were lucky enough to stay here 2 nights and we shared the place with only 1 other family. Day 2 was Gorilla Trekking and bo this was just magical. Day 3 we transferred to Queen Elizabeth National Park and Insight organised a PRIVATE cruise along the Kazinga channel which contains the largest population of Hippos in Uganda and even in Africa. Day 4 started with a Safari game drive in Queen Elizabeth National Park (once again this was a private tour with our own Ranger from Uganda wildlife) Day 5 was Chimpanzee Trekking and this was also an amazing experience however this is not for the unfit. As a larger person I found this to be quite challenging. Unfortunately this brings us to the end of the trip with Insight and it was time to go home... :(
MX
20-35 years of age | Experience level: first safari
Great communication with competitive prices
I did a hiking trip to Mt Kenya with Hyrax Safaris. The communication went very well and the prices were competitive based on my research. Everything went according to plan and the guide, and staff that helped me summit Mt Kenya were extraordinary. Kudos to them, as they are the ones in the field, and they make the difference.
20-35 years of age | Experience level: first safari
Lots of fun and very knowledgeable
Having done a lot of research into safaris in Kenya, this was by far the best value especially considering the full itinerary. We had Kikitu and James as our guides and they were just the best! So friendly, so knowledgeable and great company. It was really fun to do the safari with other people as well - we all got on really well and had a laugh. All the food options were great as was the accommodation! Everyone we met were so friendly. We saw so many animals and our guides were able to answer all our questions and more! Would recommend to anyone looking for an incredible safari experience at a great price.
US
35-50 years of age | Experience level: first safari
Spirit of Kilimanjaro will make your trip unforgettable
I booked a hike to Mount Kilimanjaro (Uhuru Peak) with this company. I was traveling with my three brothers and my 70 year old father. Given his age, we were all worried we would not be able to make it to the top. William assigned us just the right guide to make it happen. All of the staff was outstanding from day one and dedicated to making our journey unforgettable. Our guide (Antipas) suggested some key adjustments to our initial itinerary and took every step possible to ensure our success. The equipment and the food was also amazing. Our experience was so good that we ended up booking a Safari tour with Spirit and it was as great and the trekking experience. I could not recommend more to book your travel with Spirit of Kilimanjaro
35-50 years of age | Experience level: first safari
Holiday of a lifetime
We did a 7 day safari. Picked up on Nairobi, 2 nights in Masai Mara, one night in Nakuru, one in Naivasha and 2 in Amboseli. It was a lot of early starts on amazing scenic environments. The early mornings in the park are the best as animals are moving around and not too hot yet. The drivers were ensuring we were seeing everything while being respectful of the animals. They were very knowledgeable and shared their vast experiences, especially Moses. The accomodations were good, especially the Manjaro camp on Amboseli. Henry and the team there were fantastic. Vincent was very communicative throughout and went above and beyond to make the trip special.
