CN
20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
US
65+ years of age | Experience level: first safari
Fantastic, personalized service!
I feel so lucky to have landed with Bavuma Wildquest for our six day safari in Tanzania and Kenya. After checking out a dozen other companies, Joshua Bavuma, the owner, contacted me immediately and helped plan a personalized trip that worked for our schedule and interests. Every detail went perfectly. From the moment he picked us up at Kilimanjaro airport to the day we arrived in Nairobi, every step went smoothly. Great accommodations, food, tour route, safety, and more animals and birds than I thought possible. Our drivers were excellent spotters—I would have missed many without their skill.
Joshua is reliable, honest, and flexible. He answered every email and text promptly, and even called several times. I highly recommend his company!
CR
20-35 years of age | Experience level: over 5 safaris
Best tour operator
I had the best 7-day safari of my life with Magical Gorilla Adventures in Uganda. All communication and safari planning was very effective and clear from the start and they were supportive and patient with all the amendments and requests. Also, they give you great suggestions for the tour depending on your needs or wishes. Aina suggested me to do chimp trek, which was my favorite part of all the safari (thank you Aina!). As for our tour guide Eddie, he was the absolute best. He really went above and beyond for me to see all of the Big 5. I went to different safaris in Africa and had several tour guides and they all were good, but Eddie really was outstanding. I suggest that, if possible, book your safari with Eddie. Eddie always made sure to talk to other drivers and/or the national park’s authorities to look for the animals and he is also a good tracker, he knows where and how to look for the animals. He also made sure we were always safe and taking necessary precautions which is also a very important thing to look for in a tour guide. I strongly recommend Magical Gorilla Adventures for your safari, you won´t regret it.
CA
20-35 years of age | Experience level: 2-5 safaris
The tour operators was very good, very friendly and knowledgeable about all the animals we see
Very good experience centered around your needs and wants. They were flexible enough to change some parts of the trip to accomodate me. Dominic and Justus were very friendly i would recommend them to anyone wanting to go to Uganda
US
50-65 years of age | Experience level: first safari
Amazing trip to South Africa
My husband, my daughter and myself had Our own private adventure with Knap tours and it has been one of the most memorables and close to heart for us.
We were very impressed with all the logistics and warm hospitality not only from the CEO himself Julian but from every single staff.. Patrick was our driver in Krugger National Park. His expertise and warm personality made us feel safe at all times. We were able to see many different types of animals in their habitat, lions, zebras, giraffes, hippos, buffalo, leopard, hyenas, lost of antílopes, monkeys etc….. it was amazing !
The sunrise 🌅 safari was a highlight for us
McDonald was one of drivers in Cape Town. We enjoyed having him. The accommodations in CapeTown at the Belle Maroc hotel boutique was very cozy, our room had a ocean view balcony overlooking table mountain ⛰️
They were only 10 rooms with a private chef 🧑🍳
We saw/did a lot while in Cape Town
and I could just go on and on …
Bottom line is Knap tours really went above and beyond to made this one of the best trips we have had so far and we travel a lot 🧳
We recommend Knap tours with our hesitation. They are the best and we are hoping to book again with them another of their many destinations and itineraries.
CA
50-65 years of age | Experience level: first safari
Our tour operator was so knowledgeable and friendly.
This was my first safari and an absolutely incredible experience! Every part was very well planned from the River cruise to the Falls and the wildlife sightings. Memories for a lifetime.
JO
made a safari with a budget possible, otherwise, I would've cancelled and went to another country!
I had a really great time with ThinkScene Safaris. The trip was well organized, the guide was friendly, and the price was very fair for what we got. We saw the Big 4 in Masai Mara, which was incredible!
A big thank you to Philip — honestly the most responsive, helpful, and patient person I’ve ever contacted. He made the whole process so easy and stress-free. He is so responsive at any time, literally most responsive person I've ever talked to! great job and he kept my luggage in the office and helped me with them,
My only small advice is to bring some snacks or food with you, just to have more options during the day. Overall, it was an awesome experience and I’d definitely recommend them!
US
35-50 years of age | Experience level: first safari
Mr. Henry Owiti was kind and he understood his operations.
A Truly Memorable Safari Experience with Josero Tours and Safaris!
We had the most incredible experience with Josero Tours and Safaris! From the very first inquiry, Mr. Henry Owiti, our travel consultant, showed remarkable professionalism, patience, and attention to detail. He carefully listened to what we wanted and then crafted a beautifully tailored safari itinerary that exceeded all our expectations.
Every destination, from the vast plains of the Maasai Mara to the scenic Lake Naivasha and majestic views of Mount Kilimanjaro in Amboseli, was thoughtfully selected to offer the best possible experience. The accommodations were excellent, the transfers were seamless, and every part of the journey felt perfectly coordinated.
Henry went above and beyond to make sure we were comfortable and informed throughout the trip. His passion for travel and his deep knowledge of Kenya’s wildlife and culture made our safari not just a holiday, but a truly unforgettable adventure.
We highly recommend Josero Tours and Safaris to anyone looking for a professional, reliable, and personalized safari experience in Kenya. Thank you, Henry, for turning our dream vacation into reality — we can’t wait to travel with you again!
US
50-65 years of age | Experience level: 2-5 safaris
Thomas was very polite and conscientious about keeping on on track.
Thomas arrived early and quickly wisked us on our way. He clearly stated the plan--particularly how much time we had at each stop to keep everyone on track.
I was pleasantly surprised to find charging ports and wifi in the vehicle 🙂
20-35 years of age | Experience level: first safari
Amazing memories that will last a lifetime
Myself and my partner went on the 8 day Kenya/tanzania safari in October 2025, it was the most amazing trip we have ever been on and have made amazing memories that will last a lifetime.
Beth was amazing from the start, explaining everything thoroughly around the safari and helping with the booking process and any questions we had before we got there. She is extremely kind, friendly and professional. She met us on arrival and was also available throughout the safari if we needed anything at all.
Overall, we had the most amazing trip. Our highlight was the time we spent in Kenya (Lake Nakuru and Maasai Mara) with our safari guide Rio- with him we spotted the Big Five in 1 day!! Absolutely amazing.
Rio was exceptional. He was very knowledgeable, professional, kind and was more than happy to maximise the amount of time we were out on a game drive. His ability to find animals was impeccable and was always willing to do the best for us, he had our best interests at heart and really listened to what we wanted throughout our time with him. His knowledge on animals is incredible, he explained every one we saw in detail even down to gestation period which we both found very interesting. To top it off, he helped my partner Jordan find the perfect spot to propose and really made it special- we can’t fault him at all and he really made our experience. Rio went above and beyond for us and is an absolute credit to the team.
Thank you so much again to Shanjoy, we’ve got amazing memories that will last a lifetime 😊