JP
20-35 years of age | Experience level: 2-5 safaris
Fantastic tour planning and reliable tour operation! The driver/guide is really great!
Communication: fast response and supportive any concerns. Not only tour application, but also she helped our VISA application issues by calling to immigration office in Uganda.
Service: perfect planning based on our requests to see gorilla and chimpanzees on our requested schedule. The operation of the driver is also fantastic. He has good operation skills and driving as well as flexible for our requests.
Reliability: She explained everything clearly and no surprised cost or problems after the contract.
GR
20-35 years of age | Experience level: first safari
Extremely polite, caring and knowledgable. Always with a smile and ready for adventure.
The communication was very easy from the beginning and the planner aimed to satisfy all of our needs. The trip was custom planned and exceeded our expectations. The car was always fully equipped with anything that we could need during the safari. We would definitely recommend it to any group of friends or family that wants to have a unique safari experience with utmost safety and comfort.
35-50 years of age | Experience level: first safari
Great Experience with a Great Guide
We had a great time with our guide Suleiman. He was extremely knowledgeable about plants and animals. He knew where to go to see most animals and was quite personable. The Land Cruiser was comfortable and a great viewing & travel platform. Only downside was how much travel there was, but it is unavoidable given the vast distances to be covered and provided the opportunity to see more of Tanzania. Overall, highly recommend and would do again.
35-50 years of age | Experience level: first safari
From the Serengeti to Kilimanjaro – Seamless Adventure, Professional Expert Guide and True Integrity
We recently returned from a dual-adventure trip to Tanzania over Christmas ’25 — a last‑minute plan that combined a Serengeti safari with a Mt. Kilimanjaro trek. Our group grew from two to four, including a couple in their 70s with specific constraints, making coordination especially complex and tricky.
Coordination & Planning
Organizing this trip was a marathon, with more than 10 iterations before the itinerary was finalized. Through it all, Aishwarya was exceptional. Responsive, patient, and always “on the ball,” she navigated shifting group sizes, banking/payment delays, and logistical hurdles with calm professionalism. Her patience, persistence and clarity kept the trip on track when everyone’s patience was wearing thin.
Serengeti Safari – Guided by Elia
If you book this trip, ask for Elia. He is a phenomenal guide — sharp, grounded, and blessed with vision sharper than the predators themselves. He spotted a lion in a tree from 500m away, visible to us only through binoculars.
Elia is “flexible like water,” adapting to every request with humor and confidence. His integrity is equally remarkable: when his personal binoculars went missing, he politely declined our offer to replace them. Beyond wildlife expertise, his attentiveness to safety — even in bustling market areas — gave us complete peace of mind. A true gentleman and a legend.
Mt. Kilimanjaro Trek
The mountain leg was equally rewarding. Our guide was a powerhouse of fitness and knowledge, leading us confidently to the 4,000m+ altitude. His insights into local flora, fauna, and route intricacies transformed the climb into an educational journey as much as a physical challenge.
Summary
This operator delivers both luxury wildlife viewing, comfortable tents and demanding mountain trekking with world‑class professionalism. From sensitive family logistics to high‑altitude adventure, they turn complex plans into seamless, unforgettable memories. Highly recommended.
20-35 years of age | Experience level: first safari
Gentrix was extremely helpful when booking our safari.
Gentrix was super helpful when booking our safari. We used WhatsApp to communicate which was very easy and the whole booking process was simple and mostly taken care of by Gentrix.
There were optional extras that you could add on - I do feel that a full list of the extras would have been helpful from the beginning, but it didn’t matter that much.
I think the price was good value for money as it includes your park fees, all meals, drinking water and transport as well as a personal guide. The safari truck wasn’t over filled with people, the roof popped up, so was great for viewing the animals (we were really lucky and saw everything including the big 5 and the ugly 5!).
Our guide Titus was knowledgeable and super friendly which made our time even more enjoyable.
The only thing to consider is there is ALOT of travelling involved so a “4 day safari” isn’t really 4 whole days of safari because you have to move from place to place and stay overnight before the game drives etc.
Overall an amazing experience from finding the company to arriving back to our hotel after our trip!
GR
20-35 years of age | Experience level: first safari
Best Safari Experience We Could Have 😎
We had lot of fun and hakuna matata vibes with Kelvini and Dicksoni, our Serengheti African Tour guides. They made the Safari exciting with their politeness, experience and knowledge about the place. We would definately go again and would change absolutely nothing.
35-50 years of age | Experience level: over 5 safaris
Exemplary
We had a great Safari, the hotels were great especially Serena Kilaguni, where you watch animals come to water hole from the dinning.
Our tour guide Mugambi was so nice with a keen eye on spotting animals. We got to see the rare Leopard in Tsavo West among other animals.
under20 years of age | Experience level: 2-5 safaris
Kind and well prepared
Other travellers will love how the guide is well prepared and ready to meet all your needs
Unforgettable Safari Experience with the Best Guide Fadhil and Safari by
We spent 9 fantastic days with friends from Safari by Z.
Bashir meticulously organized the trip for us.
The fantastic Fadhlili (an expert driver) who is always able to take unique roads, allowing us to find ourselves alone in fantastic situations and an excellent guide with his knowledge of the territory helped us discover all the secrets of the animals seen in the savannah, turned it into magic.
We visited the Tarangire park, Lake Manyara, the Ngorongoro conservation area and the very famous Serengeti!
Thanks to them we were able to see the big 5! And above all the very rare Leopard. Our guide was sensitive towards animals! Never a risky maneuver (like others do), never any disturbing actions and above all PASSION FOR YOUR JOB!
The reason why we saw so many animals is that the guide wanted to see them first! The guide on a safari is the most important thing!
We will forever thank SAFARI BY Z - Bashir, Fadhlili
CH
35-50 years of age | Experience level: 2-5 safaris
Grassrootz offers well paced, authentic adventures that reveal Uganda in all its wild richness
We travelled through Uganda with Grassrootz for two weeks, and it was an outstanding experience from start to finish.
From the first communication with Sander van Zanten, everything was clear, honest, and very well structured. The itinerary made sense and was exactly what we were looking for. Long travel days were balanced with calmer moments, and intense wildlife experiences were followed by time to rest and absorb everything.
Travelling through Uganda requires experience, flexibility, and good planning, which is exactly where Grassrootz really stands out. Despite long distances, rough roads, and changing conditions, everything ran smoothly. We always felt well prepared, well informed, and in very good hands.
A huge part of the experience was our guide and driver Bob Magezi. Calm, reliable, and extremely knowledgeable, he took great care of us every single day. His ability to spot wildlife was remarkable, and many of our best sightings happened thanks to his experience and patience.
The route itself showcased Uganda’s incredible diversity. Savannah and rainforest, rhinos, chimpanzees, lions, leopards, elephants, and gorillas. Over the course of the journey, we saw more than 150 bird species, over 50 animal species, and countless butterflies and insects. At times, it truly felt like being in a living nature documentary.
We also deeply appreciated how respectfully Grassrootz handles cultural encounters and wildlife experiences. Nothing felt staged or rushed, and there was a strong sense of responsibility throughout the trip.
Grassrootz offers real, well-thought-out adventures with strong local knowledge and genuine care. We would absolutely travel with them again and highly recommend them to anyone looking for an authentic Uganda safari.
