IN
35-50 years of age | Experience level: first safari
Stressful Experience with WildTrek Safaris Kenya - Not Recommended
I visited Kenya for a week in Dec 2025. The experience was extremely stressful and frustrating.
1. Apart from the driver, there was no contact information of any WildTrek Kenya representative provided to us. All communication was done through the driver.
2.The safari vehicle provided was a poorly maintained one when compared to other safari tour operators. I saw other vehicles from other operators that were better in cleanliness and comfort.
3. Driver was rude, and even demanded USD 10 per day tip. I thought tips were a measure of appreciation for the good service provided and not mandated.
4. I was asked to pay USD 300 extra for holiday season surcharge ( @ USD 25 per person per day of the trip ). My India agent blamed WildTrek, WildTrek blamed the hotels, and the hotels said they never asked.
5. When I was trying to negotiate the USD 300 surcharge with my India travel agent, WildTrek threatened to cancel the safaris if the money was not paid in cash immediately.
6. When I asked the driver that I wanted to speak to a WildTrek representative, he said they are not picking his calls. Whether they really did not pick or if this driver did not even call anyone is something I dont understand.
Please do not book with WildTrek unless you want your holiday to be a stressful harassment. I never enjoyed my vacation.
BR
50-65 years of age | Experience level: over 5 safaris
Incredible and exuberant safari.
Going on a safari was one of our wishes, and we chose Tanzania because of its higher density of wildlife. It was an incredible 5 days, with exotic and lush nature and lots of adrenaline. We saw the big animals, known as the "Big Five," and all the other animals of the African fauna up close from the car. It was totally worth it!!! It's a destination that provides a deep connection with wild nature.
Rosemery was always attentive and answered all our questions when we were finalizing the safari package. Mountain Warriors Tours is perfect for making your destination unforgettable. The driver-guide was always attentive and explained every detail of the tour, the animals' lives, and the chef made super tasty food. I highly recommend the company. The safari ended in the late afternoon, and at night we were going to take a bus to Dar Es Salaam. They took us to their company until it was time for the bus, and they even bought our tickets. Super helpful company ❤️
(automatic translation from Portuguese)
35-50 years of age | Experience level: first safari
Excellent safari trip!
Splendid Vacations delivered an excellent safari experience in Kenya! The trip was well organised and full of incredible wildlife sightings throughout. Our drive guide, Masila, was the best, knowledgeable, friendly, and amazing at spotting animals. Highly recommend for anyone planning a safari!
Outstanding
Booking arrangements were all done via WA with constant feedback. Mary and the staff are very professional.
The Safari was well organized and Mateo our guide provided execelent service by keeping the group updated and went the extra mile to view our demanding list of nature, i.e. Lion cubs, Cheetah cubs, Leopard Cups and a Black Rhino... among our demands.
Thank you for an awesome experience and anove standard service received.
CN
35-50 years of age | Experience level: 2-5 safaris
It was fun
I had a great time. I saw many carnivorous drivers in Masai Mara, which not only helped us to guide the way accurately, but also helped us to protect animals better.
IT
20-35 years of age | Experience level: 2-5 safaris
Serious and reliable tour operator
We booked a 11-days tour of Uganda with Big Apes.
The communication with the office and the organization of the trip have been easy and fast, we changed our itinerary several times and they have been very kind. It has been an incredible experience, made also better by the presence of Ben, our guide. He is extremely organized and always on time, he knows pretty well these places, he gave us explanations about everything, always curious and chatting.
There have been some issues with payments during our stay (due to connection problems using “MoMo”; in fact we have already suggested to give the guides a prepaid credit card) so we had to anticipate money already paid, but they refund us immediately the day after.
Accommodations were as we expected and as we paid for. In every situation we have always felt safe.
We think that the passione they put in their job is an added value that made us feeling in a family, so we recommend this tour operator.
If we come back in future, we will definitely choose “Big Apes” and Ben again.
IT
20-35 years of age | Experience level: first safari
Unforgettable experience
The safari was an unforgettable experience.
A big part of this amazing tour was thanks to our guide, Mr Kamande. His deep knowledge of the animals, their habits, and the best areas to find them made a huge difference. He was professional, engaging, and very reliable.
The tour was well organized and all the information provided beforehand was clear and accurate.
QA
35-50 years of age | Experience level: first safari
Great 2-day safari but ruined by bed bugs in Marera Valley Lodge
We had a nice 2-day safari with Mellivora’s Ludowig (Ludo for short). Ludo has 10 years of experience in safari tours so he is rich in information about the animals, the terrain, culture and even history. Thanks to Ludo's trained eye, we got to spot all the animals we wanted to see on our safari. We have with us my 5-year old toddler so we had to plan our potty stops with Ludo and he was very accommodating. His time estimates though made us nervous twice (it was 3pm and he said we need 5 hours to get to the airport. Our flight was 8pm. We reached the airport at 6pm 😅)
The Land Cruiser’s cooler did not work so Ludo felt he needed to buy us cold water and juice packs (for my toddler) at the end of the day. This is much appreciated. On the second day, he put ice in it so our drinks are cooler.
The lunch on Day 1 (in a hamper) is really good. We love the rice and the stew :)
Fransiscah is great with her work. From giving us the quotations fairly quick, to adjusting it to our requests, and to following us up. It was because of her persistence that we went with Mellivora, especially as there are so many tour companies and you just do not know who is truly legitimate. She always responds to your queries, before, during and even after the tour. Everything is coordinated because of her.
BUT the three stars is because of the bed bugs in Marera Valley Lodge. Since Mellivora was the one who pitched this lodge as one of our options in the safari package, we expected that they check these lodges regularly AND made sure that the lodge is taking bed bug infestation seriously. But the fact that the lodge would not even respond to Mellivora’s emails and calls about our incident - I doubt Mellivora has a good relationship with them. Marera does not respect Mellivora and their guests. Mellivora cannot NOT take responsibility and just push all the blame to Marera, as you guys are the one who introduced us to Marera. You could have at least given us medications/cream, if refund is not too much.
IT
35-50 years of age | Experience level: first safari
Well-organized and reliable local safari operator
We traveled with Kibo Mawenzi Safaris
for a safari in the Serengeti and Ngorongoro, followed by a tour to the Hot Springs and Materuni Waterfalls in the Kilimanjaro area (Moshi). Everything was well organized from start to finish. The team was very kind, helpful, and always available to adapt to our needs and answer questions. The itinerary was well planned and took us to truly beautiful places. Overall a very positive experience with a professional local operator. Definitely recommended and we would suggest them to others.
20-35 years of age | Experience level: first safari
Amazing getaway
My wife and I had the most amazing experience from start to finish! Mr Emanuel was great with communications and logistics. Our tour guide Khaalid did an amazing job every step of the way, we saw the big 5 and the ugly 5 countless times under Khaalid’s guidance. Could not ask for a better guide to share our experience. 10/10! Thank you African big cats safaris!!