BE
50-65 years of age | Experience level: over 5 safaris
Once again Reflect Afroca delivered!
This is was our 3rd trip with Reflect Africa Adventures.
We are a Belgian Expedition company, Climbing Managers, specialized in creating unique adventures for our high-level participants.
We only work with local operators from whom we ask tremendous flexibility... and this is exactly what Sox´s team delivered! Combining 2 fly-camps with a self-fly bush adventure has never been done before! And adventure we could only create thanks to Sox and his team.
Highly recommended!
CH
65+ years of age | Experience level: 2-5 safaris
Not happy
Unfortunately, we weren’t satisfied with the safari. The reasons were the route selection—which involved very long drive times over rough terrain—and the fact that we started from the same starting point three times. This meant we had to cover the same distances over and over; on top of that, we had to change accommodations every day! The planning for the Kilimanjaro hike was really poor: 3 hours for the drive to the starting point, at least 5 hours of hiking, and 4 hours back to the next lodge. A minimum of 12 hours for a day trip shows that the planning wasn’t very good. It would certainly be helpful to include information in the quote about the duration and road conditions of the transfers; we can’t estimate these ourselves, which is why we book through a professional.
Unfortunately, the selection of lodges wasn’t ideal and, in some cases, was at the lower end of the spectrum in terms of comfort and service. The same goes for the location and access; after a day trip, a centrally located lodge would be appreciated
One more comment on the Kilimanjaro hike. Why were we only informed the evening before the scheduled hike that there had been a fire on the plateau three days earlier and that all hikes had been suspended? Early notification would have saved us a lot of back-and-forth.
Our guide, Emmanuel, did a very good job as both driver and guide. Car breakdowns (twice) can happen, but he handled them very well each time and ensured we could continue our journey without any problems. The only question here is: how well are the vehicles maintained?
Sorry, Petro—this can certainly be done better.
50-65 years of age | Experience level: over 5 safaris
Good services but room for improvement
Good organisational skills, advice on tour sites, fairly priced, good communication before and during the tour
CA
50-65 years of age | Experience level: first safari
Personalized service that really cares to make the best trip for each customer
When we researched various companies, we looked at reviews and we always try to pick a local smaller company. The quick response time was impressive, and we really felt like the listened to what we wanted.
We were really not prepared for the number of people on the team that would support our climb of Kilimanjaro. It was humbling the care and effort of all the support people, and the owner himself. It really was a team effort and to have the smiling supportive team, feeding us fresh healthy food really made the difference of us making it to the top. If you are an early morning person, I would highly recommend booking a private group, as you will have the chance to climb without anyone else on the trails. We had regular health checks... the guides were in touch with the office on a regular basis in case we needed anything. I cannot say enough about Moses, Janet, Ismael, Samwel, Paulo, Pascal, Abi, Meshack, Musa, Yassin, Tony, Lomanyani, Thomas, Happson and Jeremiah for their hard work and smiles throughout the journey.
We followed this experience with a private safari to celebrate our 35th Anniversary. Our guide Logan, worked hard to ensure we saw the big 5, plus other animals we really wanted to see. An anniversary lunch in the middle of the Serengeti was so amazing! The company went above and beyond - even made personal anniversary t-shirts and an anniversary cover for the spare tire cover!
It really is a leap of faith to send the deposit, not knowing if it is real or a scam - but our conversations with Janet made us feel comfortable enough to book with Kiliclimb. Looking at the costs of these adventures initially seemed high to us. Once we experienced the climb and safari, we could see how much extra work goes on behind the scenes - it really is great value for what you get. When it came to the tips at the end, first - we were not aware of how many porters would be helping with our climb. As other people wrote in reviews - they are worth the suggested amount and more. They work so hard - you leave and they take down the site - they pass you on the trail carrying so much stuff, with a smile on their faces, and when you arrive at your next site, it is all set up ready to go. Bringing up extra food throughout the experiences to make sure ingredients are fresh....The whole experience was money well spent and I would highly recommend this company to others.
20-35 years of age | Experience level: 2-5 safaris
Terrific trip
Great trip in Amboseli. Easy to organise over email with Mercy and well priced. Guide Harrison was terrific on journey and in park. Digs at the AA lodge perfectly serviceable. Vehicle in very good condition. Sorted.
20-35 years of age | Experience level: 2-5 safaris
Friendly, lively and perfectly professional.
Great tour cars, awesome guides. Tiamo was our guide and he was spectacular, Isaiah the chef had to be the most friendly fella in the world.
TR
35-50 years of age | Experience level: 2-5 safaris
He is so polite he answered every question.
Thats very satisfied.We have seen a lot animals,big five and ugly five.We left so happy.
IT
50-65 years of age | Experience level: 2-5 safaris
Serious and professional
I had great tour with Seregenti Smile by perfect organizing.
Great comunicazion with Fredrick in the office and great our guide Zac.
NO
20-35 years of age | Experience level: first safari
Very satisfied with the safari experience
We have had amazing days in Maasai Mara, and are happy with the service from Axis Africa. Mimi Kelvin has done a solid job as guide, taking us safely to the park and doing a super job at finding the animals. Accommodation is decent, with private bathrooms in the tents and food somewhat better than expected (we went for option 2, seems to be rather limited differences between them)
CA
Wonderful tour and trip - great service
His knowledge stood out immediately. He knew the parks inside out, spotted wildlife I would never have seen, and explained animal behaviour, conservation, and Kenyan history in a way that brought every stop to life. He always knew the best routes and timings to make the most of each day.
His patience was just as impressive. Early starts, long drives, and several changes to my plans never fazed him. He adapted the itinerary happily, answered endless questions, and made sure I never felt rushed.
He was punctual, a careful and safe driver, and great company throughout. The handover for my airport transfer at the end was smooth and well organised, and Jocky Tours were responsive and reliable from booking onwards.
If you're planning a safari in Kenya, I can't recommend Dennis and Jocky Tours highly enough.