CN
A good designed schedule and best choices of hotel with very good food.
Very professional and on time! All the staff are very friendly and honest. Good choices of hotel with good food.
35-50 years of age | Experience level: over 5 safaris
Review about Golden Gate Highlands National Park by zapiture
Golden gates is more about the spectacular rock formations.
20-35 years of age | Experience level: 2-5 safaris
Fantastic safari, but wish he would give full disclosure of his commission fees
Our safari was excellently organized. We loved the entire experience and our stay at Mwagusi in Ruaha exceeded our expectations. Paul even helped us add another member to the safari 15 minutes before we departed. Our only frustration was that he would not disclose to us his commission fees or break all the costs down for us. He would only give us a total cost for the safari and was unwilling to tell us what percentage of the total cost was commission for him. As far as we know, he could be charging 5% or 50%. He does not publish the information on his website and we asked on 4 different occasions, but each time he refused to tell us. Nevertheless, he planned a great safari for us. If you don't mind not knowing what you are paying him to organize the safari, then I can recommend him. If you need full disclosure of the costs, then you should look for someone else.
IE
35-50 years of age | Experience level: first safari
Our guide was very nice guy.
Very expensive.. 3days average - accommodation 1450 USD
AE
35-50 years of age | Experience level: first safari
Great experience with everything taken care of. Great value for money.
Esther coordinated everything for us on behalf of the company. She is tremendously patient and extremely prompt with her responses. The suggested trip was optimal and we saw almost every animal. Everything that was promised was delivered.
Our driver was Samy and he performed with sincerity, making every effort to ensure we spot the animals and get a good view.
The weather was excellent during the last week of July making the overall experience even more pleasant.
Tip to travellers... Do your homework so you know what to expect at each of the places.
My only disappointment was that I could not do the long tour of the gorges in Lake Naivasha because although I had plenty of time before my flight there was a member in our group who had to catch a bus from Nairobi.
But overall it was an amazing experience and I've been recommending the company and specifically Esther to all my friends. Keep up the good work
50-65 years of age | Experience level: first safari
Thoroughly enjoyed the trip.
I loved the park setting and service. The staff were very helpful and courteous
US
Awesome trip with Open Africa
John and his team were very attentive to our needs and put together a great safari for us. From meeting us at the airport with cold water and making sure we got money exchanged, they guided us safely through the big city and got us prepared for our adventure. We decided to go the tent route, and they worked hard to accomodate us. Most of their clients stay in the lodges, so we were an anomaly. They will continue to fine-tune the tent experience as clients request it. Sudy prepared great food and Naele was a wonderful guide. The sunrise safari is a special memory and very worth getting up for. He could spot a rhino or Cheatah from a mile away, and was incredibly especially knowledgable about the birds. Enjoy your trip!
US
50-65 years of age | Experience level: first safari
once in a lifetime experience to see one of the wonders of the world !
The whole package tour was set to our needs and worked out perfectly with consideration to time and budget.
The driver and tour guide were knowledgeable and pleasant, tour bus was not the most comfortable since we were driving most of the day through dusty unpaved bumpy roads. Accommodation at the camp and lodge were comfortable and food was palatable. Early booking is advisable during peak time since we didn't get accommodation North of Serengeti and had a long tiring day driving back to our base camp. Also a last minute price increase for park entrance was not anticipated and we had to pay the extra fees after the package tour was booked. Overall a memorable and an adventurous trip.
OM
I and my friend we decided to visit the Bienvenido Tours and Safaris .we connected Nakuru,Masai Mara
Bienvenido Kenya Safaris is very nice and a better place to stay
VN
under20 years of age | Experience level: first safari
Great trip to Nyiragongo Volcano!
I was looking up tours company to Virunga/Nyiragongo National Park and found that Matoke tours is both the most affordable tour company and the most well-known in Uganda. The set-up and payments went smoothly online with no problem and the staff was very responsive and accommodating to our needs. They also helped us arrange visa at no extra cost and saved us the hassle. As a plus, we booked our flight to Kigali early and was able to tour the city and the Genocide memorial for free (we had the driver to ourselves the whole day). Our driver/tour guide in Rwanda was very nice and knowledgeable. The accommodation in Gisenyi (the night before the trek) was very high-end and comfortable (I could've stayed there for a week!). The rest of the tour was handled by Virunga National Park staff which also went very smoothly and safe (it was a big group of about 24 hikers). The view of the biggest volcano lake is breathtaking and unlike anything I've seen before! There was one or two hiccups where we had to pay for porters and a short transport to the DRC border (which we thought was included). But Matoke tours soon reached out to us, apologized, and reimbursed us. All in all, an unforgettable journey that went fairly smoothly. The price is not that much different than if you planned it yourself but everything is taken care of (trust me the price on Virunga National Park's official website is deceiving). Would definitely recommend, thanks Matoke