FI
20-35 years of age | Experience level: first safari
Perfect experience for first time safari
We went on a 3-day safari in the Serengeti and Ngorongoro Crater, and the experience exceeded all our expectations. We were very lucky to see the Big Five. We definitely felt we got great value for money and the price-quality ratio was excellent. Communication was smooth and messages were answered quickly.
Thank you to Crater Explorer for the excellent trip planning and organization — we are extremely satisfied. Our safari package included a private chef, and the food was outstanding, so special thanks to the chef as well. Our guide was highly professional, and we felt safe throughout the entire trip.
CA
50-65 years of age | Experience level: first safari
Good value for the price of the budget tour.
Our guide “Said”(pronounced Saw-ee-di)was the best. He found all the hard to find animals. His English was very good. Our 6 day safari did not disappoint. If you have to pick one park in February I’d choose the Serengeti! Our guide for the last day was not informed on our itinerary so we almost missed the hot springs which are very beautiful and worth going to. Water was not hot. Air temperature, so great to relax.
CA
20-35 years of age | Experience level: first safari
Expectations exceeded
Our safari was well organized from start to finish, but what truly made the experience unforgettable was our guide, Said. If you’re booking with this company, I highly recommend requesting him specifically he made all the difference.
Said was unbelievably knowledgeable about the parks, the wildlife, and animal behavior. He always knew exactly where to take us and somehow positioned us perfectly for the best sightings. We consistently got out early and ahead of the crowds, which made such a huge difference in the experience.
We traveled at the end of January into early February, and it was the perfect time to go. It’s slower season, but still during the Great Migration meaning wildlife everywhere without the peak-season congestion. We saw an incredible number of animals and avoided the busy corners of high season tourism.
It was truly a once-in-a-lifetime experience, and a big part of that was having Said as our guide.
20-35 years of age | Experience level: 2-5 safaris
Very accommodating and helpful
Great service. From start to finish the experience was perfectly organised. Incredible team and they are very helpful and accommodated to all my needs. When booking the lady was happy to help and went the extra mile to make me feel comfortable which I really appreciated. I would definitely recommend them and i would choose them again. The lady was quick to reply and answer all my questions. If you are thinking about doing a safari, don’t hesitate.
NL
50-65 years of age | Experience level: first safari
Best guarantee for an excellent trip
Well organized, amazing holiday of 2weeks. Good communication in advance. Pick up from airport and accompanied for the whole trip. The guide was going out of his way to give us an experience of a lifetime.
20-35 years of age | Experience level: first safari
Exceptional service from start to finish
Service we received was exceptional - Rita was responsive and happy to send multiple options to craft a perfect and bespoke safari package for us, looking at different options for group/private tours, different accommodation options, driving/flying between national parks to suit our budget. Rita was also flexible to work with other hotels to add a week on in Zanzibar after our safari. We were particularly impressed that she proactively reached out to suggest an alternative accommodation based on recent reviews to ensure we had the best experience. Overall, the level of service far surpassed our local (UK) tour operators who were inflexible in terms of hotels and breaking down the pricing of the trip.
On the safari itself, Rodgers was the best guide we could have asked for! He worked tirelessly to ensure we had the best experience and wasn't satisfied until we had seen all of the big 5! He was friendly, polite, punctual and extremely informative about the animals, locations and more general questions about Kenya and it's people. He also liaised with the hotel (ensuring we had a picnic lunch if necessary) and other operators (boat trip/hot air balloon) for a seamless experience, meaning we did not have to think at all and we could just relax and enjoy our holiday. We were also joined by an intern guide, Brian, who was friendly and knowledgeable and I'm sure will become an excellent guide once he finishes his studies.
10/10 could not have been better!
20-35 years of age | Experience level: first safari
Absolutely fantastic from start to finish!
From our first enquiry email to the end of the safari everything was incredible.
Upon booking Rita was brilliant, she answered my hundreds of questions quickly and clearly as well as giving recommendations for things to do, she was happy to change our itinerary multiple times and give us clear and easy to following pricing, nothing seemed too much trouble.
We chose to do a private safari and was lucky enough to have Rodgers as our guide, who I cannot recommend highly enough, he was absolutely fantastic!
We went to Lake Naivasha, Lake Nakuru and the Masai Mara with him.
At each park he was able to give us an enormous amount of information about how it all works, what’s going on and some history of Kenya which was extremely interesting.
Rodgers went out of his way to ensure we saw all of the big and ugly five as well as a huge amount of other animals, he has brilliant knowledge of every animal and species and was able to answer every question we had.
He was great to chat with, had a great sense of humour and made our overall safari experience absolutely incredible.
Thank you so much to Rita & Rodgers for all your help and for making our safari Honeymoon a truly unforgettable experience!!
ES
50-65 years of age | Experience level: 2-5 safaris
Fantastic
The guide is super nice and everything was great. Hotel is clean and food is ok.
35-50 years of age | Experience level: first safari
Julius our guide made the game ride enjoyable...he simply described to us everything around.
GIZ safaris are affordable and accomodative.... Excellent services
FR
65+ years of age | Experience level: 2-5 safaris
I recommend you Avoid
Despite his knowledge and skills as a guide, I would advise caution when considering this agency. In my experience, I felt misled by the manager, Saitoti, and found the communication untrustworthy.
On multiple occasions, we were asked to pay directly for lodges, hotels, or excursions because we were told the company’s payment had not yet been processed. We were promised reimbursement, but this did not happen during our experience.
It's shameful and a disgrace to this country.
(automatic translation from French)