CA
35-50 years of age | Experience level: first safari
Jocky has great customer service
Jockey is a great tour operator. They allowed us to customize our safari for 8 people exactly how we wanted it. The drivers were also fabulous. We had Paul and Evans as our drivers and they were very knowledgeable answering all our questions during the safaris. For our private tour package Jockey was great value compared to other tour operators. We are very happy we booked with them!
NL
20-35 years of age | Experience level: first safari
perfect organization that is good at communication and thinks along
we had a great experience with the organization. We always stayed in communication until the day of the trip, which gives us a nice feeling. always quick response and thoughtful
35-50 years of age | Experience level: first safari
Misled, ignored calls & pocketed $830 of my money without paying for services
This tour operator shouldn't be advertised on this platform and shouldn't be approached. 'Eddie' assured me that I was being booked on a group tour - and yet I was on my own. He failed to provide timely communications and updates to me until prompted. My driver was about 1.5hrs late to pick me up, then got a traffic ticket, afterwards getting pulled over by the traffic police, to wait in a hot field by the side of the road for over 45 minutes. As a result of these delays, we spent the last stretch of the
near 10hr journey in the dark on dirt roads, with few updates conveyed to me. The next day, on arrival at the Bwindi gorilla base camp, I was left alone as two separate trekking groups came and went, without any communication until more than 2 hours later, when it materialised that Eddie had not paid for the gorilla permit, that I paid him for, over a month ago. Eddie failed to pick up his phone or respond to messages from the driver or myself all morning. I had to either leave without seeing the gorillas I had come all this way to see, or pay another $800 for the permit. I had no choice but to pay again before the cut-off for that day's gorilla trekking. Eddie then decided to become available at around 11, and has since that time come up with a range of excuses (no apologies) and has continually delayed and prevaricated reimbursing me. I believe I have been scammed. I have reported this to the police. It has left me suspicious and spoilt my experience of visiting Uganda. I trusted Safaribookings and was let down with their vetting of tour operators.
ES
50-65 years of age | Experience level: first safari
Excellent
I recently had the privilege of staying at Kruger Safari, and it truly exceeded all my expectations. From the moment we arrived, the staff were warm and welcoming, making us feel right at home.
The camp itself is set in a stunning location, surrounded by nature and wildlife, providing an authentic safari experience.
Our tented accommodations were spacious, comfortable, and thoughtfully.
The game drives were the highlight of our stay. Ours guides were incredibly knowledgeable, passionate, and skilled at tracking wildlife. We saw an amazing variety of animals, including the Big Five, and the early morning and late afternoon drives gave us the perfect oppties to witness wildlife at its most active.
The meals were delicious. The staff went above and beyond to ensure we had everything we needed, making each meal a memorable experience.
Thanks for all.
20-35 years of age | Experience level: 2-5 safaris
Fantastic 😊
My experience was fantastic exemplary and enjoyable. I can't complain.
DE
50-65 years of age | Experience level: 2-5 safaris
Thank you!
I travel a lot, but the tour with Sam as our guide to Ngorongoro and Tarangire National Park was exceptional thanks to the knowledge and the patience of Sam. We saw Africa's Big Five, many other animals and beautiful landscapes. Sam is a fantastic guide. He knows a lot about Tanzania and the parks. He is every time attentive for security issues so we could trust him absolutely! On the other hand, we had so much fun with him. Thank you very much for an unforgettable time in Tanzania! 😊
DE
35-50 years of age | Experience level: first safari
Archie is a very nice, honest man and reliable too.
Archie was recommended to us by a friend who had been to Kenya shortly before us. So we booked all our excursions with him, at a very good price (much cheaper than at the hotel). We were very satisfied, so much so that we want to come back to Kenya next year and will book more excursions with Archie.
CH
20-35 years of age | Experience level: 2-5 safaris
Fast, professional and incredible
We had 2 days of safari from Zanzibar to Tarangire and Ngorongoro and it was awesome. We saw almost every animals possible. Our guide John was really nice and we had great time with him. Next time we will stay more days with mountains warriors !
KR
20-35 years of age | Experience level: first safari
Highly recommended!
Thanks to Innocent and Assad, we had an amazing 4 days safari tour. Special thanks to Innocent for helping us get a SIM card at a great price. Both Assad and Innocent are friendly and professional.
IT
35-50 years of age | Experience level: over 5 safaris
Great
I chose supereagles because first of all it was the most prompt and immediate agency in its responses. I also have to say that the quality/price ratio was the best. They were always punctual with us and respected the program, as much as possible. Really good and well organized. Thanks from Italy