35-50 years of age | Experience level: first safari
The Adventure Of A Lifetime!
When it came to choosing a tour operator in Africa, there were so many options it was incredibly daunting. I could have gone with a global company like Intrepid, but it was important to me to support a local business on the ground, rather than working with a middle man.
I’m so glad I stumbled upon Serengeti Clarity. Frank was fantastic to deal with. We wanted to combine seeing Kenya and Tanzania in the one trip. We just let him know what we wanted to see, and our budget, and he designed an itinerary for us to tick all our boxes.
The trip itself has been absolutely flawless, with the Kenyan operator and Serengeti Clarity working seamlessly together. Our guide in Tanzania, Abdul, is so kind and thoughtful, and has looked after us every step of the way. He has gone out of his way to ensure we see everything we want to see (The Big 5!), and is always checking on us to ensure we’re having a wonderful time. He even took me to see the village nurse when I wasn’t feeling well to get some electrolytes. Abdul is very knowledgeable, and carefully balances maximising our experience with respecting the wildlife. Above all he is a safe driver and a consummate professional. Anyone would be lucky to have him as their guide for this amazing adventure.
I cannot thank the entire Serengeti Clarity team enough for making all our dreams come true. This has been the adventure of a lifetime, and one we will never forget.
RU
35-50 years of age | Experience level: 2-5 safaris
Excellent service
We took 3 day Masai Mara safari with jockytours.everything was well organized.we were picked up from NBO at 6 a.m. ,then taken to Lenchada camp.we had wonderful evening safari and saw lots of animals .next day our safari started at 6:20 am.we really enjoyed our day .our guide David did everything possible to show us as many animals as possible .in most cases we were the first or the only one who got to the spot ,we saw cheetahs,leopard,a lot of lions,elephants and many more small and big creatures.David is a professional driver,caring ,kind person and a knowledgeable guide,who told us a lot of exciting things about nature we saw
50-65 years of age | Experience level: over 5 safaris
The guys are very friendly and professionals
We went on zim for 2 weeks, mixing lodges and campsites in mana pools, hwange and Kazuma pan, sailing in kariba lake. Everything was perfectly planned by Ant from manapools.com, only good surprises.
FR
35-50 years of age | Experience level: first safari
Wonderful
We’ce stayed for 3 days at amboseli with Andrew as our guide.
He was calm and patient with us. Took time to show us and explain the particularity of the park.
Because of him, we have a wonderful experience
20-35 years of age | Experience level: first safari
The tour operator was incredible—dedicated, thorough, and clearly went above and beyond
I had an amazing experience with Jambo Bwana Expedition! From start to finish, everything was perfectly organized, and every detail was thoughtfully planned. Our guide, Gift, was exceptional—knowledgeable, friendly, and went out of his way to ensure we had a memorable trip. The entire team was professional and attentive, making sure we felt comfortable and informed at every step. I couldn’t have asked for a better experience and would highly recommend Jambo Bwana Expedition to anyone looking for an unforgettable adventure!
DE
35-50 years of age | Experience level: 2-5 safaris
Very poor service – money (USD 3,500) is wrongly withheld
Attention – I would advise you be careful with booking with Southern Dynasty Safaris! In March 2024, we booked and paid for a safari worth over USD 8,500. Without any further communication, we were rebooked to their significantly cheaper camp and only found out about it from the pilot himself at the airport. Collins Kollonga, our ‘point of contact’, had completely stopped communicating, even though we repeatedly tried to get in touch and even looked for the office in Zambia (which doesn't even exist). Due to the rebooking to the significantly cheaper camp ‘Khwai Expeditions’, we incurred a financial loss of USD 3,500, which we paid for the luxurious camp ‘Xakanaxa’. Southern Dynasty Safaris simply cashed the money, neither communicated nor discussed alternatives (travel period or destinations) nor offered any other service to us - the trip was more than 6 weeks ago. We advise every guest to be very careful when booking with Southern Dynasty Safaris. We are deeply disappointed.
CN
20-35 years of age | Experience level: first safari
Godson is a Great guide. Super competent!
We did 7 days Safari ，Godson DRK is our guide. He is very friendly and treats us like friends. He is experienced and responsible. He takes us to see the big5, and our requirements will be met as much as possible. Actively help us solve problems. Although our English is not good, they are patient to explain to us.
The whole Safari accommodation is clean, with plenty of food and water.
This is an unforgettable travel experience. I highly recommend (Travel Africa Safari Agency and Godson)
UA
35-50 years of age | Experience level: first safari
Unconditional recommendation!
Thanks to Simon and his individual approach to clients' needs we had a wonderful four - week safari tour. Also all our additional needs and requests were satisfied. Special thanks to our driver - guide Paul. His professionalism in interaction with people, life's wisdom and sens of humor deserve respect.
20-35 years of age | Experience level: 2-5 safaris
Friendly but wish the company was more proactive in communicating with the tour group
Philip from African Wildlife plains was friendly and chose amazing accommodation regarding our safari experience -we stayed at a beautiful place called Kapama Lodge, myself and the group certainly felt that this was a highlight of the trip. However, I do think overall he could have been more proactive in his communication with us, often we were contacting him to find out logistics of the trip. For example, we were asking for our flight details and this would often only be sent on the day or evening before our flight (very anxiety provoking and although he might of been wanting us to trust that he would handle it) as a group we felt that if he has sent this to us in good time, we would be less anxious overall of how were were transferring on each leg of the journey. As a psychologist, I really feel that more open and transparent communication and information not less is always best for people.
A further example, on our second leg of our holiday to Victoria Falls, it would have been helpful to stress that international tourists required a multi entry visa to cross the boarder from Zimbabwe to Zambia (we were staying in Zambia) but we were flying out back on the Zimbabwe side and would need to cross the boarder and pay again at the end of this leg to do so. In addition, since it was low season at the falls, on the Zambia side (which we were staying on) we would not see much of the falls. The group wanted to to go over the Zimbabwe side to see this extraordinary world wonder (it truly is) and so bought a multi entry visa at this point, had he just clarified this upfront and the costs for this (some of our group didn't have the cash on hand), it would have made things much easier for us to navigate. Secondly, we were looking forward to engaging with him at the end of this leg before we traveled to Stellenbosch and he did not meet us for a meet and greet even though it was indicated that he would do this as well as I was told the night before traveling back to Cape Town that they were not going to transfer us to our accommodation even though its was indicated as such. Overall I think better organization in terms of communicating proactively with the group, sending all relevant documentation well in advance to everyone and updating information in good time when plans change would have helped us a great deal. If you want to go on an excellent safari experience, this group is great just ensure that you have all the information before hand, ask for updated itineraries and tickets before you leave to ensure you have not missed something.
LV
35-50 years of age | Experience level: first safari
Excellent experience for 3 days safari trip!
The team truly knows how to do this! Every aspect of the trip was perfectly handled, from communication and booking to the daily activities and final farewell. They ensured that all our needs were met, allowing us to fully immerse ourselves in the adventure without any worries. Guide Duncan was highly knowledgeable - we got big 5 and more. The excellent management, personalized service, and professional approach made it a flawless and truly memorable journey. If you’re looking for a safari company that knows how to deliver an exceptional experience, this is it!