SG
Experience level: first safari
Honest and reliable safari operator
Communications with Robert over emails were fast. He patiently answered our many queries and prepared a few detailed itineraries for our selection. As for deposit, he assured us that it was usual practice to place deposit via bank transfer. We attempted with a token amount first, and when it was successfully transferred we made the remaining deposit. The remainig amount was paid in cash to Robert, who personally met us on the morning of our safari trip. The guide assigned to us, Josh, is knowledgeable about animals and has a keen eye to help us spot the animals. We felt comfortable with him throughout the whole 4-day trip.
SE
35-50 years of age | Experience level: first safari
Experienced, flexible and reliable
Easy to deal with. Fast responses and flexible to make changes in trip itinerary. Very experienced tour guide/driver. But could need to upgrade to a newer vehicle/jeep.
CA
20-35 years of age | Experience level: 2-5 safaris
2-day safari to Mikumi National Park from Dar es Salaam
We were a group of 3 on a 2-day, 1-night safari in Mikumi National Park, travelling from Dar es Salaam. The company manager was extremely helpful and accommodating, even as we booked last minute. The driver was always on time and drove exceptionally well. We were all quite happy with the services provided and the tour overall. We were under the impression that the driver would be the guide in the National Park, although that was not the case, so I would suggest this be clarified at the beginning. I would highly recommend Hello Tanzania - we found it to be the best value for price over all other companies.
NO
35-50 years of age | Experience level: first safari
Perfect guiding, logistics on time, lodges could be better.
Mwema delivered according to expectations. They provided us with a safari guide (with & car) that guided us thru Amboseli and Masai Mara. He did an excellent job and he knew his stuff. Very service minded also. He had been working as a safari guide for the last 25 years and he knew all the places to look for animals. We saw everything except Rino and Leopard. Accommodation could be slightly better, they used AA lodge Amboseli and AA lodge Masai Mara. They where good enough , but service level on the lodges was maybe not as expected.
Dealing with management in Mwema was also a nice experience. Logistics went according to plan, and this is a plus! All in all a nice experience, wonderful game viewing but they could consider change lodges.
FR
50-65 years of age | Experience level: 2-5 safaris
enjoyable adventurous safari
When you book directly a safari with a local tour operator, with no real references, you wonder how much you can rely on them. I did rely, and I was not dissapointed. They came to pick me up at the airport, brought me to the hotel. And the next day, off we went on a 7 days tour full of surprises, with a four wheeler (which could have been a bit more recent). Everything on the programm has been delivered by Hello Tanzania. Mwajabu was a nice, cooperative and reactive organisor, and Moses has been a wonderful, helpfull and safe driver/guide. Lodging was fine.
We toured Selous Game Reserve - Mikumi National Park - Udzungwa Mountains (hiking and a swimm !) - Ruaha National Park. But the drive back from Ruaha to Dar es Salaam, and that was MY mistake as it was my wish, is a hell of a long drive.
I would recommand this operator which you can trust.
Didier from Paris.
BE
50-65 years of age | Experience level: over 5 safaris
A short visit to paradise
Myself and 2 friends booked 3-day Gombe Stream. It was a no-frills trip to possibly the most beautiful place on earth! Everything worked fine, simple and efficient service (basically just booking the flights and getting us from A to B to C etc.) . Totally worth the reasonable price. Lovely boat ride on the lake, simple but good accommodation, fantastic Chimp viewing and forest walk, great bathing in the lake - just relax and have fun in this very un-touristy and atmospheric corner of Africa. Recommended for nature lovers, not for the over-pampered.
SA
50-65 years of age | Experience level: first safari
tour was successful due to Robert professionalism & David as very good guide making all efforts
Communications - Robert was prompt though occasionally had to remind about changed itinerary & dates.
Commercial Dealing - Professional & fair .
Accommodation - All accommodations were as per commitment as per expectations . For Arc lodge ; rooms could have been close to observation deck .
Vehicle - Could have been more comfortable with adjustable seats & good upholstery.
Guide - David is good driver . Makes all efforts . Disciplined. Has knowledge about animals , birds .
Overall Safari tour was up to expectation except that we did not get chance to see a leopard though David made efforts .
While planning tour to Kenya ; one may avoid going Lake Nakaru . One must take tour at Lake Naivasha .
FI
20-35 years of age | Experience level: first safari
A great 2-day safari to Mikumi National Park from Dar Es Salaam
We planned on going to safari on our zanzibar trip and sent a message to hello tanzania through the website. The response was very quick and the organizer answered to all of our questions in very professional manner. Mrs Mwajabu was very helpful with all the questions we had regarding our zanzibar trip and she organized our airport transfers etc. The driver was always on time and was very professional. We felt very safe while he was driving. We saw all the animals we wanted to see including lions. The guide was good and gave us much information about the park and the animals. We recommend this organizer to everyone who are planning on going to safari in tanzania.
QA
35-50 years of age | Experience level: over 5 safaris
This trip was well organised with care and attention to detail.
There was a lot of communication before the trip and each question was answered immediately. The trip was an amazing experience with excellent accommodation.
65+ years of age | Experience level: over 5 safaris
Found them to be very easy to talk to and they were very helpful on all counts.
Started off being late picking me up from my hotel, but once i got in contact all went well. The places we stayed were better than i expected, and the staff all friendly and helpful. The tours were great and the guides very knowlegable, over all a great experience.