ES
20-35 years of age | Experience level: first safari
Good experience
They were always helpful whenever something came up and replied fast. The guide for the game drive was amazing, always knew the best spots and we were able to see so many animals. Food and hotel was not as good, but what can you expect to be the level of that in the middle of nowhere. In other words: good quality for its price but do not expect luxury. Even though it’s not glamorous you get the safari experience for a cheaper price.
NO
20-35 years of age | Experience level: first safari
Professional and good tour operator
Nice trip, good service and lots of good info from our driver. Very punctual driver. The only downside was that the driver operated with different schedules than what we had been informed in advance, so there were some challenges with communication. Otherwise satisfied.
PT
20-35 years of age | Experience level: first safari
Peaceful
It was really nice we saw many wild animals including the ones that are very difficult to see like chitas and leopards. It was an awesome experience
IT
Timely, organized, friendly
Our guide Carson was very friendly and competent. He provided very interesting information throughout the tour and catered to all our needs.
A well organised safari
We had a good trip with Axis Africa, everything was well organised from the first hotel pick up to the days we were out doing activities. Guide, Peter Kapino, was very knowledgeable, friendly and ensured we had a good time. He tried hard to find all animals whilst we were out on safari and answered all our questions, both about the animals and generally about life in Kenya! We felt safe at all times during our trip.
There were a couple of negatives of the trip. Firstly, a few of the optional activities were a little more expensive than we were told or had hidden costs which were not stated in the description. Secondly, the last day was very rushed, when in Hell's gate it felt as though we were being rushed along and didn't have time to 'explore' as described, we did the minimum not exploring the caves etc. Following that visit, we were taken for lunch at 11:30am before driving back to Nairobi, although we had been told we would end the day around 4pm. This 5th day was realistically only half a day and it was a shame to end on such a rushed and disappointing note when we were expecting a whole day of activity. It seemed this was because another couple on the shared trip were staying another day and and travelling to amboselli and so our day had to be rushed to accommodate them, which I felt was unfair to us. I don't believe this was the guides fault as I understand this would be a long day for him, but the other couples trip should not have impacted ours.
The trip seemed generally good value for money, although it seemed other similar priced trips did include the day 4 boat ride price, which this didn't. And the very limited final day reduced the value for money.
IN
50-65 years of age | Experience level: 2-5 safaris
Timeliness
Good communication in English. Cost can be negotiated, value for money, timeliness.
IN
65+ years of age | Experience level: 2-5 safaris
Safari tours are organised meticulously and safe. We could very close to big five and many more.
Thorny bush Tangala lodge was excellent both in food and sighting animals . Rustic tents in middle of the game santury with great staff.
Kruger full-day safari is nice and we were in Radisson Kruger Hodesprit nice accomodation
MO Africa tour is excellent 👌👍
Ruben sales manager was very helpful 😄
FR
35-50 years of age | Experience level: 2-5 safaris
Very Good specialy Doren was so friendly
Very Good organisation. On Time .
The méal was Good but désert and coffre was missing
35-50 years of age | Experience level: first safari
We had a great time!
I thought our trip was good value for money and I particularly appreciated the quick response time from the tour operator. The food and accommodation was good and comfortable (important given I was travelling with my 70 year old mother). I would highly recommend. A few small things - on the first say our itinerary was changed and we weren't given any notice so there was some confusion among the group. No binoculars were provided even though it stated on the itinerary that they would be. Some hotels charged for bottled water even though the itinerary said that water and soft drinks would be free. But overall these are small things. We had a lovely adventure.
20-35 years of age | Experience level: first safari
Josh was so helpful and fast to reply leading up to the safari
We loved the private tour and the ease of having choice and extra freedom. Our guides were so knowledgeable
Leaving this tour guide and being handed over to others in a different area (under same company) was a regret of ours as the communication didn’t pass over very well.
Other than that we lived the energy, fun and overall experience!! Had a beautiful time on the Serengeti