CA
65+ years of age | Experience level: first safari
Safari experience met bucket list expectations
We travelled March 1 - 15 2017 with Go Touch Down, one week in Capetown and one week on the Johannesburg tour which included 3 days safari at Kapama River Lodge. Our stay in Capetown met more than our expectations from the one bedroom apartment to the "Gordon Ramsay" meals to our efficient guide. The only bump in the road was our two day stay at Dunkeld Estates prior to our safari. We travelled as a group of 4 and had booked the trip in 2015. Upon arrival we were told that they were overbooked and that we would have to stay in a Fisherman's Cabin 10 min walk away from our friends who were put in a guest suite. When I questioned the manager why we were separated from our friends when the booking was placed in 2015 she told me room assignment did not have anything to do with when the reservation was made, and that it was not her problem. What we found in the cabin was one hanger in the closet, a front door that would not latch, to keep it closed one had to lock it, no safe, television that did not work, and no phone to call someone for assistance so we had to walk the 10 min back to reception to get someone, no lighting at night to walk back to the cabin all the while hoping that we were able to spot the horse dung that had been deposited along the way. Service in the restaurant very slow. We were the only table for all 3 meals we had there, and dinner took 2 hours to complete. Our friend who was in a guest suite found what looked like potato bugs walking on the bathroom floor both nights of our stay. I sent a letter to the C.O.O. of Go Touch Down 4 weeks ago outlining my experience and to date no reply and at this point do not expect one.
I found Go Touch Down in Oakville to be more than accommodating and organized. I would recommend travelling with them for the Capetown tour, but as Dunkeld Estates is owned and operated by Go Touch Down
avoid the Johannesburg tour, and book with someone else. The safari portion at Kapana River Lodge was outstanding . It provided excellent accommodations and the thrill of seeing 4 of the 5 Big Five up close and personal. Never did I expect to have a male lion walk right passed the safari vehicle or a giraffe standing two feet away.
US
65+ years of age | Experience level: 2-5 safaris
Very good experience.
I think the trip was excellent. And the attention from the online guys was good until.......
It was awkward for all of us when Jimmy was informed by office - this, half-way to Queen Elizabeth Park - that I needed to pay the rest of the fee before we proceeded . However, I hadn't receive a email reminder, and as I had booked some months previously, I finally figured out that I really hadn't.
So, we had to do several bank withdrawals along the way, on separate days, in order to fix this. I expect one of the online guys forgot to send the reminder, just like I forgot I needed to pay it. (Sorry guy(s) , I'm sure neither of us did this intentionally).
I would definitely recommend a trip with Safari Bookings
But it was solved and I definitely would recommend the trip.
US
65+ years of age | Experience level: over 5 safaris
Review about Mahale Mountains National Park by Eleanore Avery
Lovely camp setting on Lake Tanganyika. I did NOT so much enjoy vicious Chimpanzees.
Trekking terrain can be very difficult for a senior :)
US
65+ years of age | Experience level: over 5 safaris
Review about Mikumi National Park by Eleanore Avery
I would not advise as a final destination, but it is good along with Selous and Ruaha which offer great river activity.
DE
35-50 years of age | Experience level: 2-5 safaris
Bwindi-Gorilla-Tour 2017
A dream came true. We visited the gorillas in the Bwindi National Park. The whole organization was organized by Speke Uganda Holidays. Everything worked perfectly. Many Thanks. We would like to come back to Uganda.
Experience level: 2-5 safaris
highly professional and well organised
Good professional driver / guide. Well organised and timely service.
US
35-50 years of age | Experience level: first safari
Adventurous, good customer service very caring
Fast correcorrespondace with the office, the safari is very well organized and knowledgeable tour guides.
IT
35-50 years of age | Experience level: over 5 safaris
Amazing nature and beautiful people
Despite the very last minute reservation, Face of Africa was able to arrange an amazing 3 days trip to Serengeti and Ngorongoro, being ready to adapt to changes and doing their best to satisfy our needs! well done guys! Highly recommended!
AR
Very good experience
It was my first time in Africa, my first time camping and i really enjoyed it. Staff very gentle. Good places. I have a problem with my tent and it was fixed quickly and nicely. Lot of food at night! Really good experience and i will recomended it for sure.
IN
Amazing
Everything was just as it was supposed to be. Safaris were great! Hospitility was amazing..
Overall we had a great trip