CH
20-35 years of age | Experience level: first safari
Unsure solvency of the company - Definitively not a care free safari!
First of all: this review has nothing to do with the beauty of Kenya and Tansania nor our personal tour guides or cooks (they have been super helpful)! Both countries are beautiful and their people have been exceptionally friendly and accommodating!
However, if you want a carefree safari tour in which all bookings/reservations/parking fees are payed in advance (as discussed and payed for) then we suggest to book with a different company. We cannot express how disappointed and frustrated we were in regards to the organizational skills of Kenya Walking Safari's (KWS) management. It caused us many nerves/patience and most of all time during our 10 day safari.
In order to be fair with KWSS we would also like to say the at the end of our tour KWSS compensated us with approx 5% of the tour price for lost time and wrong calculations.
Anyway we would like to explain what happened:
We booked our safari tour in April 2016 for our trip in August 2016. We had extensive contact with KWS which gave us confidence because they were always very responsive and answered all of our many questions. We payed well in advance (a good amount of money!) and expected that all accommodations/services/park fees would be payed/booked for us in time for our arrival.We are very well aware that we can come across unforeseen circumstances and that flexibility is required. However only to a certain extent.
During our tour we encountered four issues which we would like to explain for others in more detail:
The first issue we encountered was during our first lodge in Maasai Mara. Taking KWS's suggestion, we swapped 1 day in our tour due to ongoing animal migration in the region (adding 1 day in Maasai Mara and take 1 day off from our Tanzania tour).This was a good idea because we were able to see the river crossing. However, we didn't receive the same standard room we booked for originally.We wrote KWS a mail to see how to proceed (since there was a clear down grade on our room).They didn't reply to us until the end of our safari tour.
Second issue:after wonderful game drives in Maasai Mara and a great time at Lake Navaisha we headed off for a very long drive (8h) to Amboseli National park. According to our itinerary (which was reconfirmed verbally and on print during our face to face briefing in the Nairobi office) we were booked at the Kibo Lodge (high class safari lodge). We were then surprised to hear from our tour guide that he had just received a text message from the office saying we would be spending 2 nights in the AA lodge instead of Kibo (another down grade as they have different room rates). Apparently Kibo was fully booked due to government officials.We decided to see for ourselves and were more surprised to hear onsite from Kibo lodge that they did have available rooms and no government officials! We of course did not take the room in the AA lodge and insisted on taking a room in Kibo (according to our tour program we had payed for). We then found out from the hotel manager that they no longer accept KWSS clients because the company has outstanding payments. We (including our tour guide) tried to call the KWSS office many times (including the "hotline number") because this was a situation we were not going to accept. We were not able to get the manager of KWSS on the phone and waited 4 long hours until we reached someone from the office.They suggested that we pay the 2 nights ourselves (400$) and we will get a refund. Obviously, after all that we had heard and experienced we were not ready to pay ourselves. Due to the kindness of the Kibo hotel manager and our persisting tour guide we were able to check in at 8.30 pm. KWSS had promised to send the money to Kibo the next day, which they then did the next afternoon.However, low and behold,we encountered another group from KWSS on the second night at Kibo. They had the same problem! Unfortunately they weren't as lucky as we were and had to go to another lodge.
Third issue: after transferring from Kenya to Tanzania,we slept a night in Fanaka lodge to be ready early morning to go to the famous Ngorongoro crater.We were supposed to depart at 8am.However, our tour guide told us that there was a problem because KWSS had again not yet sent the money for our accommodations and park fees for Tanzania. KWSS's Tanzanian business partner, contacted us and suggested we pay 440$ and KWSS will refund us as soon as the money has been wired (apparently there was a technical problem so money transferring was not available). As you may guess, this was not an option for us.KWSS's credibility was non existent. So we called the KWSS office and were surprised that they actually picked up the phone. However this wasn't very helpful and the Tanzanian business partner had to borrow the money from his relative (!) so we could go on with the tour.We waited for almost 3 hrs until we were able to leave.
Fourth issue: after all that had happened, we decided to cross check our past accommodations and realised that KWSS had double calculated the first hotel night in Nairobi. By the way: don't accept a booking at Henessis Hotel.This is a shabby hotel which by far did not meet the standards of our other accommodations. This could have been an honest mistake but we decided to list all the issues we had during our tour for full transparency.
To come to an end: After many emails and involvement of a 3rd party, KWSS management was cooperative and quick in refunding us (after we finished our tour) for wrong hotel accommodations and lost time (several hundred dollars in total).
In short:
- If you want to do a safari tour do it definitively in Tanzania and Kenya - people (incl. tour guides and cooks), nature and food are amazing!
- If you are looking for a carefree package KWS is not the best option
- If you insist and put pressure on KWSS you probably will get refunded for issues, however we believe this only worked for us because we involved a third party
US
65+ years of age | Experience level: 2-5 safaris
South Africa Safari a $20K DISASTER
My review is based on the Facts concerning our disaster October 2019 Safari: 1. Provided flight times 4X to company, arrived in Cape Town after almost two days traveling and NO ONE from this company was there to meet us, would think that a company had been in business for so many years would have figured out how to meet guests at the airport, we finally found their rep after ONE Hour of searching the airport. We had paid an extra $220 because we were told that the company had to pay a driver to come pick us as we were a separate transfer because of our late arrival. We were very surprised that when we joined our large group that we were packed into a small van with passengers to our knowledge did NOT have to pay an extra transfer fee. We did NOT have a separate transfer as charged. Next, we choose this very expensive company because they advertise in writing that there will be a 10 guests per expedition. Another surprise for us was that we had 28 guests on our expedition which was 4 TIMES the advertised limit!! Because there were SO MANY guests, we were packed into small crowded vans for the entire Cape Town portion of this tour with guides who also served as drivers and their explanations could only be heard in the seat next to the driver, a real disaster, very poorly organized. Also we needed assistance in purchasing SA Rand and were UNABLE to get any assistance from Chris or his employees, we eventually solved the problem ourselves, Cape Town tour was totally disorganized as we had NO idea what to see or what to do with the large amount of FREE time we were given on this tour. This review is just the tip of the iceberg as I could almost write a book on how much we were disappointed on paying over $20K for a safari that we experienced so many problems. We should have spent this large amount of money on a different tour operator who was focused on providing more value for the dollar:(
US
65+ years of age | Experience level: first safari
The Tanzania part of the trip was a disaster
There was no driver at Tanzania border for us. The group before us also had no driver show up. The company would not tell us what was going on, and eventually would not answer any of our our calls. So the communication was horrible. We had to spend the night at a hotel by the border and pay for it ourselves (they say they will reimburse us). The next morning, they said a driver would be ready by 10am, but we sat around outside the hotel until 4pm with no word from the office. They were ignoring every call. We were finally met by a taxi driver who transferred us to another driver in Arusha and we had to drive at night to reach the hotel at Lake Manyara at 9:30 pm. As I write this, we are sitting at gate to Manyara Park where we have been waiting for nearly 2 hours, because Kenya Walking Survivors has not transferred money to the Tanzania company so our driver cannot get us in the park. We have no idea how much longer we will wait. They seem to have forgotten to make the necessary arrangements and preparations for our time in Tanzania. Park will not take my credit card because we are in a tour van. So we have lost 2+ days and morning light for photos. We are very unhappy now, and feel that we are wasting a lot of time with only a few days left in Africa.
Our Kenyan driver was very nice, and the Kenya part of the trip went smoothly. Oddly to me though, on the first day we were picked up, driven to office to pay last half of cost, then to get gas, and then to pick up water. It would have been nice if they had gotten gas and water before picking us up. They had half of the money up front. Our lodgings were nice and the Kenya part went well. I was not expecting the very long long drives on bad roads between the parks. It usually took all day (6-9 h) to go from one place to the next. The law does not allow driving tourists in the dark, so we used up lots of daytime to get from park to park. However, that is the nature of traveling in this area.
Our main problem has been the horrible experience getting into Tanzania, and getting into the park this morning has been just as bad. Horrible communication, and nothing has been prepared beforehand.
US
20-35 years of age | Experience level: first safari
Great Trip, But Very Unprofessional
First I'll start by saying that we had an amazing trip, saw many animals, our drivers were good, and Big Time was much cheaper than the other safari trips that I read about online.
However, I'm rating them a 2 because if you sign up with Big Time, you should understand what you may be getting into. They are slightly dishonest, and they consistently try to get more money from you.
It started by us agreeing to a 9 day safari online in advance of our trip. When we got to the Big Time office, we paid, but they made us pay an extra 5% to use credit card... And they do not accept checks. So they immediately violated the contract we agreed on, but after arguing, there was nothing we could do, because our whole trip depended on this safari, and we had no backup plan. So we paid extra.
Then, we learned that our 9 day safari was actually 2 smaller safaris with travel days in between. And despite the contract saying "all meals and hotels/campsites are included in the 9 day safari price," they made us pay extra for our hotel and meals in between the 1st and 2nd safari. They also charged us $20 if we wanted to use their sleeping bags at the campsite, when bedding was supposed to be included.
Now here comes the most ridiculous part. We were encouraged to change our safari plan by a Big Time manager instead of the one we originally decided on. We finally agreed to do the change. After we arrive from completing the safari, he says that we need to pay extra for changing the route! When this was never mentioned to us before! He even threatened to take the money that “we owed” out of the driver’s paycheck if we would not pay. It was completely unprofessional.
To sum up the experience, the actual safari was wonderful. Our drivers were very nice, and the vans were full (8 person van for safari #1 and 4 person van for safari #2), but we still had great views. However, the management uses too many sneaky tactics to get you to pay extra.
CO
50-65 years of age | Experience level: first safari
Sad ending of a dreamed safari
After lots of research we contacted Simon King at Eastco and were very pleased with the tour that he designed for us - although the level of communication (answering our questions, etc,) dropped dramatically once we had paid. The price for the tour was to include all expenses for transportation, food and lodging within Tanzania and admission to the parks and reserves selected. Our initial flight from Dar to Mwanza went smoothly, but our first problem occurred when nobody met us at Mwanza as arranged: effectively we lost half a day before arrangements were evidently cobbled together to get us to our first stop, where our drivers met us the next morning. The next problem occurred when without previous notice, our lodging was changed from Serengeti to tents at a mountain site closer to Ngorongoro - obviously an improvised solution, as we were unprepared for such a cold site and the camp had been hastily set up the day before, and there were insufficient blankets the first two nights; also, the isolation of the site required a long 2 and 1/2 hour drive over a bumpy dirt road to get to and from Serengeti for the additional two days planned there. This way it was impossible to get there early in the morning and we lost many hours in the Serengeti, one of our priorities. Things got worse when we got to Tarangire National Park and there was no money in the debit cards the guides had to pay entrances, and we stayed for three hours at the entrance trying to communicate with the company via email and phone, only after we called the Tourist Board did they contact us and told us to pay the entrance assuring they would reimburse us the following day (today 15 days later still no refund). That night when we got to beautiful Boundary Hill we where surprised with a New Year's dinner of only rice, there where no provisions or drinks (not even water) in the lodge. After the same experience in Arusha National Park (we were stuck at the entrance with no money in the card to pay and this time only one car for the group of eight since Mr. King decided to change guides and failed to replace wonderful Edward on time.) At this point, we decided to pay a visit to him at his "office" in Arusha and refused to leave until we reached an agreement. We ended up paying the entrance to this park as well. Faced with the risk of being stranded without funds for entering parks, etc. during the remainder of our tour, we came to a compromise agreement with Mr, King: much against our will, we abandoned the remainder of our planned itinerary and instead would go to Zanzibar (which would be cheaper than completing the tour as planned) and that Mr. King would refund the entrance fees we had had to pay, the difference in cost between Zanzibar and our planned itinerary and would compensate us for the more than three days lost. This all adds up to several thousand dollars, of which we have not received a penny so far. Perhaps the most irritating and frustrating aspect of this was the difficulty in communicating with Mr. King, and the fact that he offered different versions of the situation virtually every tome we were in contact with him
AE
20-35 years of age | Experience level: first safari
Disappointed and let down!
My partner and I saw the itinerary for the 11 day exclusive safari in Tanzania&Zanzibar and thought it to be exactly what we were looking for. After confirmations and having our queries answered by the tour operator Tony, we went ahead and booked.
On the day we arrived, after having met our tour guide and Tony, we are told that the agenda for the week has been changed slightly. Reluctantly, we agree since there's nothing we could do at that point. The trip goes ahead just fine and we were meant to be on safari for 5 days spending 2 nights in one lodge/camp 2 nights in another and the last night in another. We in fact ended up staying in different lodges every night of our 5 nights there and were not told that this would be happening until when we were dropped off and told to pack our things for the next morning since we would not be staying here tonight. Completely unsettled for us to have to jump from lodge to lodge every night. We didn't know where we were going to be staying the following night, it was incredibly hard for us to relax comfortably and just enjoy the trip fully.
The itinerary included a trip to a museum and a visit to a Masai village. The Museum was completely scrapped from the list and for the Masai village, we were told that we had to pay an additional $50 each!! After having confronted our guide about this, he too was not aware that we were even meant to be going to these places! It's as though they were trying their luck to see what they could get away with not paying or doing. After putting our foot down and talking to Tony, he arranged for these two visits to take place but we shouldn't have had to have that conversation in the first place.
Lastly, the next leg of our trip was 5 days in Zanzibar. Before booking, we asked Tony if the package was inclusive of all meals and alcohol, he confidently responded yes that the alcohol was also apart of the package. We get to our resort in Zanzibar only to find that in fact he misled us and alcohol was not included in our reservation and so we had to pay for this out of our own pockets.
We were very disappointed and let down by Tony and this company. All communication had seemed to be thrown about of the window, not only were we not informed about changes etc, our tour guide was also sometimes in the dark about things that was meant to be communicated to him by Tony. Nothing at all about this trip was what we expected it to be, I don't think it was worth the money we paid for it, it wasn't a luxury tour like it stated and would recommend anyone against them to avoid such disappointment.
CA
Review from a 3 week tour of Kenya, Uganda and Tanzania in Jan 2016
Review from a 3 week tour of Kenya, Uganda and Tanzania in Jan 2016.
Before I begin the review of atc, I wanted to make note that many of overland tours are similar in terms of itinerary, food, vehicle, etc. What really makes or breaks the trip are the people. If you have a bad group (whether crew or passengers), that's really what's going affect you the most.
I did not have a good group - a lot of negative people, complainers who really should have not booked a budget camping tour in Africa but they were too cheap to do an upgraded so instead chose to complain about everything.The point of this is, you can't really base your decision to go with a company based on reviews.
Anyways, overall everything advertised in the itinerary was delivered but I don't think itinerary was transparent about the amount of time spent on the truck. It would have good to include approximate distance and time travelled each day would be good so passengers are informed beforehand (not during) of how much time they'll actually be spending on the truck. I would estimate 3/4 of the time was the truck.
The food mediocre Less processed ingredients should be provided and definitely more variety. There should have been opportunity to try local food but there was none, that was hugely disappointing. Instead of buying crappy food from the supermarket, why not take us a local restaurant once in a while? The crew did not eat what we ate for lunch. They would get local food. In one instance we stopped right in front of a restaurant (where the crew ate, yet we were given the same old thing) and ridiculously overpriced souvenir shop (e.g. quote given for a small wooden statue - $400), absolutely ridiculous.
The overland truck was sufficient though had there been more passengers, I definitely would not be happy being cramped on that truck for the amount of time were on there. The truck itself looked/felt dirty but because it's dated and old but the driver did clean it.
Campsites were in good condition and most (if not all) had an option to upgrade, hot water and wifi (though often didn't work) and bar/restaurant. Tents and sleeping mats were durable, good quality, though stinky because you often have to pack them up when they're still wet from condensation or rain.
Aside from the driver, I didn't find the crew to be friendly or approachable. They did not interact with the group and were aloof and to be quite honest had a chip on their shoulder. I felt that we were a nuisance to them and they couldn't be bothered with us, and it often felt they were talking about us in Swahili. I certainly didn't feel at ease with them. I also didn't feel any effort was put into the trip, just the bare minimum just to say they did it. It didn't come across that the leader and cook enjoyed their jobs.Having said that, the cook did provide us with a hot breakfast everyday even if that meant waking up at 4am.
The payment method was ridiculously complicated and unnecessary. It should be the crew's responsibility to ensure they have the required local payment, not for passengers to be carrying US$ for local payment.
However, my biggest complaint is about being overcharged (and feeling ripped off). For one, the prices for the optional excursion were much higher than should have been. We paid $500 (plus tips for the guides, cooks, etc) for 2 days for the Serengetti excursion, yet others I met during my travels paid the same amount for a 4 day tour! In Zanzibar, the spice tour was $40 with ATC yet I got it for $15 on my own (lunch and transportation included) only 3 other pax. All the Zanzibar excursions were double if not triple the prices. The whole point of going with a group was cheaper prices but ATC charges the same or more.
I also don't understand what the local payment went towards. I paid equivalent of $80USD/day. Campsites cost $5 (according to tour leader), the food purchased cannot possibly be more than $15/person/day - even that is a high estimate. Fuel, I'm not sure how much that would be but certainly not $60/person/day. Most days were spent on the bus (no entrance fees or other costs). So what was that money used for?
Hope this helps others in deciding.
50-65 years of age | Experience level: 2-5 safaris
Second rate at best, owner has no integrity!
Where do I start, the food in the camps was good but that's about it! A party of 6 doing a 12 night trip all paid for before we arrived. 3rd day we are at Speke Bay Lodge for one night, our safari landrovers turn up at 1300 hours to collect us, they are immediately blocked in by a tractor and trailer, the management of the lodge inform us that East African Safari and Touring company (also known as EastCo) had not paid for our stay and would not let us go until they did, our luggage was locked in reception. The lodge management then phone EastCO and ask me to speak to the owner Mr Simon King, this I agreed to as I was not happy, after a long chat Mr King asked me to pay off his debt with my credit card, I suggested he use his own credit card, as we had paid for everything up front, he hung the phone up!! About an hour later Mr King phoned and asked to speak to a different member of our party and ask them to pay his debt, again told no, again he hung up. After we had been held hostage for 4 hours, I'm afraid to say that with no help from our tour company, I threatened to kick in the reception door and I would move the tractor (I'm a farmers son) At this point the lodge management get us go, this would turn out to be the first of 3 safari drives we would miss out on due to EastCo's lack of integrity. We drove for 5 hours, mostly in the dark, to arrive at our next lodge at 2100 hours. So lets talk about our 2 Landrover defender safari jeeps, both 15 years old, most of the seals round the doors were gone, so we were covered in dust most of the time, One only had 4 gears out of 5, the other sometimes 3 or 4 gears ( this would cost us another game drive later as the gear box would fall out) this jeep also had 6 warning lights on from day it picked us up! On another day one of the pop up roofs would not stay up, so we were only able to look out of the side windows, most of which were stuck shut! On 2 days we drove for 11 hours between camps, only to be told on arriving at EastCo'c tented camp there was only enough water for 4 people to shower, on the second day at the tented camp 5 French guest arrived to be told there was no water for showers! Ok, I think you are getting the idea of how our trip went, missed game drives, charging a lodge without telling us, the 2 drivers did the best they could with the resource they were given, each time we entered a Game park the drivers had to fill in forms and pay cash which took about 30 minutes, while all the other safari companies stopped for 30 seconds, showed there passes and drove on.
Do not use this company.
NL
50-65 years of age | Experience level: first safari
Seen a lot and complained a lot with Meru Mountain Treks
Mating lions in Serengeti, the continuous migration of wildebeest and zebras and the aftermath of a nightly hunting party of thirteen lions in the Ngorongoro crater. Yes, our experiences with Meru Mountain Treks were beyond our expectations. Thanks to our driver/guide Richard. He knows the parks, anticipates the behavior of the animals and turned out te be a nice guy. The cook had had simple tools but presented good meals.
So far so good. Yes, we knew we booked a budget safari (four days, four persons, $600 each) so we couldn't expect to much luxury. The problems started with the jeep. Despite assurances that all our gear would fit in it, the jeep was way too small. Richard arranged al larger one at additional costs ($300). The tents we were supposed to sleep in were moldy, had zippers that couldn't be closed and leaked. The least one may expect on a tent safari in the rainy saison is that the tents are waterproof. The first night there was an alternative: simple concrete huts, the second night half of our company decided to sleep in the jeep and the third night we slept in a guesthouse (again at additional costs of $300).
In stead of a quiet evening after a day of encounters with giraffes, elephants, lions and hippos, we constantly had to argue about the poor accommodation. There were telephone calls with Mr. Ibrahim, the director of Meru Mountain Treks, but he persisted that his tents were fine. After our return in Arusha an employee of Meru Mountain Treks invited us to talk about our experiences and our complaints. He announced that Mr. Ibrahim would show up later to hear our story first hand. But eventually he didn't bother. We never heard from Meru Mountain Treks again. Needless to say that Meru Mountain Treks will neither from us.
PE
50-65 years of age | Experience level: first safari
It Started in Africa ¿An Option?
I write these commentaries because I believe that we have a responsability with other tourists who, as we did, organize their trips taking into consideration the opinions and commentaries of people in Tripadvisor and Safaribooking.com
I will try to be objective in my commentaries most of all because the experience we lived surpasses all inconveniences and obliges us to put things in their true dimension.
All coordinations were wonderful, Luis Gama as well as Joao Oliveira replied and answered all our questions promptly and clearly.
What did they offer us:
1 "Pickup/dropoff from Kilimanjaro airport":
We arrived to Kilimanjaro¨'s Airport on time, the van that was supposed to pick us up was not there, although we must state that they had arranged for someone to have a poster and explain to us that they were on their way to pick us up.
2. "All our vehicles are extremely well maintained 4x4 Land Cruisers with pop-up open roof":
It called our attention that the van was not as modern as others we had seen picking up groups of turists. The handles of the windows did not work and it was very difficult to open the windows. The door on the right side did not have an internal handle to open it so we always had to ask the guides to open and close the door for us.
The seat on the second row, on the left, was totally broken so it was imposible to go through a long journey without causing back pain. Because of our complains they changed the vehicle. This was worse because the transmition, the springs, the shock absorber and the two back tires broke. It was a miracle that it just added up to a big fright. I want to take this opportunity to thank the African Scenic and the group of young doctors of Hong Kong who so kindly helped us and transported us to our camp. Finally we went back to our first vehicle. They had fixed the seat but, apparently, the steer started to fail and we wondered if we would get to the airport in time for our flight
3 "You will have at your disposal, a pair of High End Large Binoculars (Nixon, Olympus of Bushnell) that will dramatically enhance your safari experience when compared to standard binoculars":
This made us think that each member of the group would have a pair of binoculars. It finally happened but only one pair could be considered "high end", the others were broken or you could not see clearly.
4. "All our safaris have unlimited mileage which means you will be able to do game drives for as long and far as you¨[would like within the parks operational hours": Complied
5. "All National Park entrance and camp site fees": Complied
6. "Accommodation as detailed": Complied to our total satisfaction
7. "All food-breakfasts, packed lunches and evening meals":
The lodges were responsable for our food and the chefs were very kind and prepared special meals according to our alimentary restrictions, if somebody could not eat from the buffet. We were surprised, however, to learn that they did not have our meal restrctions registered, This situation delayed our trip to the Tarangire National Park because we had to look for a restaurant where they could cook special meals.
8 "Bottled wáter and soft drinks": We could always find bottles of water but never soft drinks.
9. "Lonely Planet about Tanzania": In January they offered us that they could buy three of these books in spanish. We paid for them in advance. When we arrived, four months after, they had only two books in english. We understand that it may be dificult to find spanish version but they had four months to do it or warn us that they failed finding them. Finally we got a third book in spanish.
10. "Our guides, which are our real stars and the ones who can make the difference between a nice trip and a once in a lifetime journey that you will never forget for decades to come":
We had Frederick Isangya (Alfred) as our guide in spanish as well as Estomi as our driver. This was a plus as we were told that the presentations were in english and we observed that the driver was the guide in other safaris.
Frederick answered with certitude all our questions relative to the animals, their habitat and behavior. He complimented this information with literature that was in the vehicle and thus allowed us to learn more about this fascinating continent. He always fullfilled our expectations. Estomi is an excellent driver and thanks to his skills the accident we had had no mayor consecuences.
Frederick and Estomi, as the visible face of the Company, had at all times the best disposition to face and solve, in the best way, all the problems and inconveniences during the safari.
When they realized that an adequate lunch pack for one of the members of the group was missing they bought a box and searched for the special meal in a restaurant. They made the necessary coordinations with the Arusha office in order to find a solution to all the inconveniences that arose during the trip and never avoided the reponsability that "It Started in Africa" had towards us.
Conclusion
It Started in Africa did not comply with two fundamental things in order to make a safari successfull : i ) The maintenance of their vehicles and ii) the care of the special food we required.
¿Would we hire "It Started in Africa" again? We dont think so, although we must aknowledge that at all times, through their team, they faced all inconveniences. ¿Would we hire Frederick (Alfred) and Estomi? Yes with no doubt, they were extraordinary.
To finish I would like to state that the group had decided from the very start that nothing would ruin this marvellous adventure and that our motto, in spite of the problems, always was "Hakuna Matata"
I hope our commentaries may be of help to you