AL
20-35 years of age | Experience level: first safari
good experience
we did a 2 days trip to Mikumi, the staf was helpful, good vehicle and nice and friendly guide and driver.
20-35 years of age | Experience level: 2-5 safaris
absolutely worth it!
Am an avid traveler and i needed a way to simplify my travel plans and expeditions. Jossec Tours made it absolutely easy for me to enjoy myself without having to do the hard lifting I had been doing earlier on in my travels. Again, absolutely worth it!
TW
35-50 years of age | Experience level: first safari
Daigle tours is recommendable
I had a three day tour with Daigle Tours to Mikumi and Udzungwa national parks in January 2017, and I enjoyed the tour very much. From the beginning, Samwel of Daigle Tours always responded to my inquiry email promptly, and my tour guide Kapande (don't mind if incorrect spelling) took good care of me. Thank you Daigle Tours
HK
50-65 years of age | Experience level: first safari
Generally, the company service is good, helpful, solved problems in Kenya but no good in Tanzania.
Kenya
1. The driver was a good man, friendly, helpful, met the safari rundown, & solved the sudden big problems.
2. Our safari tour was joyful, and could meet our expectation.
3. The car was not so good, a Toyota van re-constructed, sitting were uncomfortable inside, esp. the first row space in middle was too narrow, couldn't spread our knee towards, too suffering in long distance.
4. The accommodation was quite OK, but the shower pressure & hot water was weak, no good.
Tanzania
1. The driver was puffed up with pride, bad manner, not friendly during his guide way.
shortened the safari tour timing and early returned back.
2. The packed lunch were served much, out of our expectation.
3. The scene and animals viewing was good, met our expectation.
4. Two times of accommodation were changed, not matched to the itinerary.
5. The tent living place was no good, the inside grounding was uneven & rough, ease hurt the feet, and the tent bound was not well protected, and much frightened the safety.
US
20-35 years of age | Experience level: 2-5 safaris
Uganda and Rwanda tour
some slight communication problems but over all great experience! Extremely flexible in the scheduling and will tailor any experience that fits your wants and needs. Great guides who are extremely knowledgeable and so friendly. We still keep in touch!
IT
beautiful experience
I had a good price/value experience and had a lot of "care" from the person I have contacted by email. The safari was amazing the accommodation quite wild as I chose a cheap level. I would definitely recommend!
35-50 years of age | Experience level: over 5 safaris
Personalised and professional
Matetsi Lodge and our Victoria Falls trip was the holiday of a lifetime. Service and attention to detail was exceptional and staff went well beyond our expectations. Magical place.
Off2Africa identified this spot for us according to our specifications and the booking went smoothly.
IT
50-65 years of age | Experience level: over 5 safaris
Wonderful experience with Savannah Explorers. Very patient, competent and helpful staff
all very well, above our expectations. In particular the choice of accommodation, tour stages and punctuality
20-35 years of age | Experience level: 2-5 safaris
We had a fantastic safari!
All in all I'm really pleased with the service provided by Amazing Memories Safaris, with only a couple of minor issues encountered (hence why I felt I couldn't honestly give the full 5 stars).
Right from the beginning in the planning stage, Anne was super helpful, replying to all my emails and giving plenty of information. We ended up doing a 12 day tour of Kenya and Tanzania. When we arrived at the airport the driver's were already waiting for us and were very friendly and welcoming.
Our driver for the Kenyan part of our trip (9 days) was Joseph, and I cannot speak more highly of him! He was incredible! He was so friendly, always chatted to myself and my partner on the long drives between national parks, was extremely knowledgeable and very good at spotting wildlife. He was very patient and worked hard to spot the wildlife we wanted to see, and as such Kenya (the Masaai Mara in particular) was the most successful part of our trip, providing sightings we will never forget.
Our driver for the short Tanzanian part (3 days) was still very good, a nice guy who did his job just fine, but we felt he lacked the passion and enthusiasm of Joseph so that part was not quite as enjoyable for that reason.
All the accommodation (except one night) exceeded my expectations as we had just booked a mid-range tour. The lodge/permanent tents were very clean and comfortable and some in particular were in such beautiful locations, with the food always amazing and all the staff extremely well trained with brilliant customer service. The only night we had an issue was our third night near Lake Naivasha/Hell's Gate. We were only told that morning that our accommodation had changed from the original plan as Anne had wanted to give us an "upgrade". Obviously after hearing this we were quite excited and expecting something lovely. On arrival at the hotel, we found it lacked that "African bush" feel all the other lodges had as it was part of a small but busy town and was set up as a normal hotel with rooms in buildings rather than separate permanent tents. We were greeted by the only other tourist in sight (it seemed to cater more to locals) coming up to me and warning us to be careful as she had her wallet, phone and passport stolen the previous night, which instantly made us uneasy and worried about this leg of our trip. Our room was clean and comfortable enough, but the food was absolutely shocking, almost inedible! Furthermore, whereas all the other lodges welcome tour guides and accommodate and feed them, this place would not take our guide Joseph who then was forced to leave and find his own accommodation elsewhere, which we felt was very unfair. Upon further investigation we learnt the lodge we were supposed to be booked at was currently under renovation, so we would have much preferred the honesty of being told this rather than being told we'd been "upgraded". In the end it was only one night of the trip and not a huge deal, but it perhaps would have been nicer to have been told more in advance and offered to upgrade to one of the nicer lodges in the area (of which there were a few), even if that meant we paid a bit more.
The only other issue we faced was when we left the Serengeti we questioned whether a single day there was really enough. When we later looked at our itinerary we discovered we were supposed to receive an additional evening drive (usually 4pm-6:30pmish) on our first evening there, which was never given as an option. We also were never given the optional activity of a night drive, which the camp offered, and were not told the camp had no ATM facilities which meant we weren't able to book this ourselves as we didn't have enough cash.
I will counter these small complaints with a couple of ways in which Anne did go out of her way to provide us with good service, though. Our last day I asked to visit the Giraffe Center and the David Sheldrick Elephant Orphanage, which was not included in the original itinerary of the trip. She provided these extras to us with not additional charge, even though it meant a whole extra day on the tour, with us just paying for the additional nights accommodation.
On our final night we were supposed to stay at the Hilton, however due to the controversy with the Kenyan elections Anne thought it was unsafe for us to stay directly in the city with all the protests happening, so last minute she managed to change our accommodation to somewhere equally as nice, but further out from the city so much safer. We really did appreciate this.
Besides the couple of small issues, our safari really was amazing and myself and my partner are extremely grateful and generally very happy with the experience. Thank you very much, we definitely would consider booking through Amazing Memories Safari's again, especially if the itinerary is able to be followed more closely!
Thanks again,
Mel and Jared
20-35 years of age | Experience level: first safari
Amazing experience
We booked a five day safari to Selous and Mikumi NP. Before going on safari we were a bit worried since we didn't have to pay deposit and everything was arranged via whats app. Upon arrival at Dar es Salaam I met the owner of the agency and everything was perfectly fine. They picked us up and together with another couple went to Selous. The first camp was beyond expectations. Great view and the tents were quiet luxurious. The boat safari was great to experience as well. The walking safari is more a bush walk and was quiet disapointing. The game viewing was beyond expectations and we saw many animals. During the five days we had a cook and he made sure that everyday we had good food with fresh ingredients. Our driver William was very helpful and explained us many things. The camp in Mikumi was a bit more basic. The park is less touristic which was nice. Overall, we had a great safari!!