IN
35-50 years of age | Experience level: 2-5 safaris
Excellent safari experience
We took a 9 day tour to Amboseli, Lake Nakuru, Masai Mara and Mara North. EXCEPTIONAL (5*) part of the tour were the following: (i) The tour guide is the person who guides you for the whole tour and can make or break a tour. We were fortunate to have Mr. Thoya as our driver-cum-tour guide. Extremely punctual, well groomed, communicative, friendly, extremely safe driving; most importantly, he had an exceptional knowledge of the bush and always knew where to find the animals, depending on the time of the day. He is also well networked and helped a couple of guys when they had flat tires. I am sure, if he had faced any problems (which he didn't), he would have been able to organise support quickly. Thanks to him, we got to see the big5 on both days in Masai Mara. We also got to see Cheetah hunts twice. All-in-all extremely satisfying (ii) Lodges, in order of our liking - (a) Mara Serena Lodge (truly exceptional place this) (b) Keekorok Lodge (c) Kibo Safari Camp. AVERAGE (4*) part of the tour were the following: (i) Flamingo Hill Camp at Lake Nakuru - staff could definitely improve their courtesy. Following aspects could have been IMPROVED : (i) Upkeep of the Toyota Safari vehicle provided to us (ii) Error in booking 3 single rooms instead of 1 double occupancy and 1 single occupancy room due to miscommunication. The number of rooms to be booked should come out clearly in the quotation
20-35 years of age | Experience level: 2-5 safaris
it was amazing and the service was excellent
The communication was good, service was excellent and it was a tour that we must do again!
IT
20-35 years of age | Experience level: 2-5 safaris
Good assistance, hlpful and available.
All booked services have been provided promptly. Driver worked hard and cooperated with us on the logistic issues we had.
20-35 years of age | Experience level: over 5 safaris
Peter was an amazing driver, we felt safe with him! He spoke good English and was very friendly
The tour exceeded my expectations. The food and camps were awesome !
FR
35-50 years of age | Experience level: over 5 safaris
Very good service
We contacted Frank for car hire here our comments; Very good service, fast communication, very friendly, could be better in terms of admin though very organised, thank you again!
LB
35-50 years of age | Experience level: 2-5 safaris
It was a very nice experience ! We were happy to discover TANZANIA wildlife !
I went with my son of 10 yo.
We were so lucky to have Mr Freddy as our Guide
He was Always on time, always smiley , very professional and specially calm and helpful
He is also a very good driver, and We were very happy . Yes we Trusted him from the first day.
Thanks to him we visited Serengeti parc and Ngorongoro conservation area. it was Amazing !!!
US
20-35 years of age | Experience level: first safari
Our guide did a great job trying to make sure we saw all the animals possible.
The vehicle was nice for the long drives but also made seeing the animals really easy. We had a wonderful guide John and Patrick who helped point out animals and made sure we had everything we needed. The accommodations and food were fine, you get what you pay for. There were some changes to our accommodations that would have been nice to made aware of ahead of time. Since we were coming from a different country the communication could have been better but overall a good experience.
35-50 years of age | Experience level: first safari
awesome
The service and communication from the company was perfect.I would recommend to any other travellers.However,alot of marketing need to be done since most people don't know the company.
ES
20-35 years of age | Experience level: first safari
Great 6 days in a camping safari tour.
The driver and the cook have been very good. We have seen many animals thanks to the guide and we have eaten really well.
US
50-65 years of age | Experience level: 2-5 safaris
great experience
Great experience - was impressed with the quality of the lodges, the friendliness of staff and the overall service level of all folks involved. At the moment, South Africa is also quite affordable compared to other safari locations. Overall great value for money.