SE
50-65 years of age | Experience level: first safari
One of the best experiences in our lives!
We had four great days with the driver / tour guide Isaac in Nakuru and Masai Mara. He is extremely friendly, service-minded and excellent at spotting the animals. We saw the Big 5, the wildebeest / zebra migration over River Mara and numerous other animals. We stayed at the Ziwa Lodge and the Jambo Mara Bush Lodge and they were both very good.
The whole experience with Balu was great - from the process of ordering over the Internet, via payment (we had some problem with money transfer first that Morris, the Manager at Balu, solved for us), detailed information of the itinerary and of course the safari itself.
We highly recommend Balu and Isaac for this kind of adventure!
CH
20-35 years of age | Experience level: 2-5 safaris
Excellent planning, outstanding flexibility, and a fantastic guide who made our Uganda safari unforg
TL;DR
We can recommend The Shuttle Hospitality without hesitation. Communication and planning with Bob were excellent, even when our flights changed several times and we extended the safari at short notice. Richard was a fantastic driver and guide with great wildlife knowledge, a safe driving style and a very personal way of looking after us throughout the trip.
We booked our Uganda trip with The Shuttle Hospitality and had a great experience from the first contact until the end of the safari.
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The communication and planning with Bob before the trip was excellent. He always replied very quickly and made the whole booking process easy and uncomplicated.
We probably tested his flexibility more than once before we even arrived in Uganda. Uganda Airlines changed our flight three times, so we had to contact Bob several times and adjust the planning. It was never a problem.
Originally, we booked the 5-Day Gorillas & Chimps Luxury Safari. Later, we decided that we wanted to spend more time in Uganda and asked Bob whether we could extend the trip. Within half a day, he had prepared an additional 3-Day Ishasha & Queen Elizabeth Luxury Safari for us, which we then added to our itinerary.
Even after arriving in Entebbe, the flexibility continued. We mentioned that we would really like to see a shoebill, and Bob managed to organise a shoebill tour for us at very short notice.
So when it comes to communication, planning and flexibility: excellent.
Bob even personally welcomed us at Entebbe Airport together with our driver and guide Richard and accompanied us to our hotel that evening. This was a very nice and personal start to the trip.
Our accommodations were No.5 Boutique Hotel in Entebbe, Chimpundu Lodge, Mahogany Springs and Ishasha Wilderness Camp. No.5 was good overall, while the other three lodges were exceptional. They were beautifully located, perfectly suited to the different parts of our trip and left very little to wish for.
Another thing we were very grateful for was that our originally planned Chimpanzee Tracking was upgraded to the Chimpanzee Habituation Experience. After having done it, we were extremely happy that we had this experience instead.
And then there was Richard, our driver and guide for the trip.
Richard was around our age – we are 30 and 26 – which made travelling together for several days even more enjoyable. It quickly felt very natural and relaxed.
At the same time, he was extremely professional and had a huge amount of knowledge about Uganda and its wildlife. During the game drives he constantly spotted animals, explained what we were seeing and positioned the vehicle so that we could get some of the best possible views and photographs.
We also really appreciated the small things. Even during meal stops and buffets, Richard did not simply disappear and leave us to figure everything out ourselves. He continued guiding us, explaining things and making sure we always knew what was going on.
The safari vehicle itself was also very good: clean, well maintained, comfortable and equipped with a fridge. Richard’s driving style was excellent as well. Even when we were travelling a little faster, we never felt unsafe.
Everything throughout the trip worked very well – transfers, activities, accommodation and organisation.
Bob made the planning easy, flexible and personal, and Richard made the actual journey through Uganda something we will remember for a very long time.
We can recommend The Shuttle Hospitality without hesitation and would happily book with them again.
CN
35-50 years of age | Experience level: first safari
Excellent safari trip with professional guide Ken
We had an absolutely wonderful safari experience with Bison Safaris. The service from the travel agency was great and all arrangements went smoothly. Our driver and guide Ken was extremely professional. He has rich wildlife knowledge and excellent observation skills. With his great efforts, we successfully spotted the Big Five and nearly all kinds of animals we hoped to see during our safari
DE
20-35 years of age | Experience level: first safari
Very competent, helpful and friendly tour operator
It was easy to communicate in English, very good service from our driver also the food was delicious. They cooked for us in the morning, for lunch and dinner.
You could communicate with your agency all the time via Whatsapp. They helped for our flights, for the transfer from the airport and back.
I can just recommend to book your safari from kiliclimb africa safaris.
CN
20-35 years of age | Experience level: first safari
Amazing Safari Experience with Bison Safaris
We had an amazing safari experience with Bison Safaris, and our guide Ken was fantastic!
Ken was very professional, friendly and knowledgeable. He did a great job spotting wildlife and sharing interesting information with us. Thanks to him, we were lucky enough to see the Big Five, and even some of the Ugly Five!
We really enjoyed the whole trip and had such a fun and memorable experience in Kenya. Highly recommend Bison Safaris and Ken to anyone planning a safari in Kenya!
CA
65+ years of age | Experience level: 2-5 safaris
Great safari game drive!
Our driver Martin..the transporter! He was amazing. We saw all Big 5 in 3 days! He knew where and was in great communication with other guides so we had the full experience .
PT
20-35 years of age | Experience level: first safari
Amazing Experience, We Recommend
We had an amazing experience with Suricata Safaris! Everything was very well organized from start to finish, and the whole team was incredibly kind, welcoming, and professional.
A special thank you to our guide, Elias, who was an excellent driver and guide. He was always attentive and genuinely concerned about making sure we had the best possible experience. He knew the best spots to see the animals and always made sure we had great opportunities to admire them and take amazing pictures.
The food was also very good, and the entire team made us feel comfortable and well taken care of throughout the safari.
We highly recommend Suricata Safaris and especially Elias for an unforgettable safari experience!
35-50 years of age | Experience level: 2-5 safaris
Amazing!!! We had the best person tour operator, Mariam. She was a starm
Mariam and our guide and driver, Godfrey were fantastic. We had alot of hiccups along the way, to say the least. None of which where either of their faults. Like international banks giving us problems wrt acessing funds to luggage getting lost in transit. Gosh. We had it all. And through EVERYTHING, they helped us and guided us. We were on the verge of cancelling. Cause we were so upset with the banking institution we used here in South Africa. But all fell into place before the trip and we went.
If we hadn't. I and we would have regretted it for the rest of our lives. Words can't explain the beauty, love and passion of Uganda. And Godfrey's love, enthusiasm, knowledge of animals, places and burning passion for nature. Especially the mountain gorillas whom we were privileged to see, shone through.
KIGONGO SAFARIS IS THE BEST. TOOK US TO THE BEST PLACES, RESTAURANTS, GUIDED TOURS AND HAVE CONTACTS ALL OVER TO LET US GET THE INSIDE SCOOP!!! Lol.....it was an adventure my heart never thought possible. And to them, I am utterly grateful 🙏
LT
50-65 years of age | Experience level: first safari
Everything exceeded our expectations
Me and my doughter went on Kenian safaries with We tour in Masai Mara, Lake Naguru, Lake Naivasha and Amboseli. From the first moment till the end of this unforgetible journey we felt very safe and comfortable. Our driver Hasan was very professional and careing towards us - clients and wildlife as well. His knowledge, and experience were impresive too. We reccomend We tour for your safaries in Kenia 100 percent.
IT
20-35 years of age | Experience level: 2-5 safaris
Perfect
We had an absolutely incredible experience from start to finish! Our tour in Uganda exceeded all our expectations and will definitely remain one of the most memorable trips of our lives.
Everything was extremely well organized, and we always felt safe, comfortable, and well taken care of.
A very special mention goes to our guide, Solomon, who truly made the difference. He was absolutely fantastic: professional, knowledgeable, kind, patient, and always attentive to our needs. He was also great company, always smiling and making every day enjoyable and fun.
We would highly recommend this tour operator to anyone thinking of visiting Uganda, and if you have the chance to travel with Solomon, you're in excellent hands. An amazing adventure that we will never forget!
