DE
Poor experience
Honestly, it was a disastrous trip, very badly organized from start to finish. They ended up charging me more than what was initially agreed, and problems kept coming up one after another. It was clear they have very little experience. Denice was in charge of everything, but the situation was too much for his to handle.
Organizing safaris is not something you can improvise. This seems to be a very young company that has probably just rented a jeep and little more, but without the necessary experience to handle such trips. The whole operation felt too big for them to manage properly.
I would not recommend this company at all. And this is coming from someone who has traveled to Africa many times.
Be careful with new companies, they often appear only for the summer season and then disappear, like this one.
35-50 years of age | Experience level: first safari
5 days Safari in Tanzania and 9 days Beach in Zanzibar
The Service was excellent and the Tour Guide (Samuel) in Tanzania was perfect.
Thanks for the experience
SG
20-35 years of age | Experience level: first safari
Amazing!
My safari with Serengeti Smile was honestly one of the best travel experiences I’ve ever had. From the very beginning, the communication was smooth and professional. They were responsive, clear, and helped tailor the itinerary exactly to what I was looking for.
What really made the trip exceptional was our guide, Pius. He was absolutely fantastic - knowledgeable, patient, and incredibly passionate about the wildlife and landscapes. He had an amazing eye for spotting animals (often before anyone else even noticed them!) and took the time to explain behaviours, ecosystems, and local insights in a way that made the entire experience so much richer.
I also want to highlight Piniel, our sales representative, who was incredibly helpful throughout the entire process. He was always responsive, attentive, and consistently checked in with us before and during the trip to make sure everything was going smoothly. That level of care and follow-through really stood out and gave us a lot of confidence.
The service throughout the trip was seamless. Everything ran on time, the accommodations were well-chosen, and you could tell the team genuinely cared about delivering a great experience. In terms of value for money, I felt it was excellent, especially considering the quality of guiding and overall organisation.
Most importantly, the safari itself was unforgettable. From witnessing incredible wildlife in the Serengeti to the breathtaking views across the plains, every day felt like something out of a documentary.
I would highly recommend Serengeti Smile to anyone planning a safari in Tanzania. If you can, definitely ask for Pius. You’ll be in the best hands.
CN
35-50 years of age | Experience level: first safari
Dedicated and Harding working
My wife and I had an excellent 10 day safari adventure with Charles. He is a responsible man and always drive carefully. We have seen the big five through our whole trip and even our first day at Maasai Mara we have seen a group of baby lions with their mothers. We had a great time in Kenya and we will go back again when we had chance.
MX
20-35 years of age | Experience level: first safari
Best trip ever
When you just past the first day, you already think that anything cant be better but traveling with Lush will make you ask that every single day, they know exactly the places, spots, stories, hotels, food, everything was amazing.
If i could be able to do this trip in the future, i wont even search for anyone else, the attention since you contact them, they make you feel that traveling to Africa is so easy, you dont need to worry about anything.
35-50 years of age | Experience level: first safari
Best Safari Experts!!
Going on safari was so much easier for me because everything was well organized by Sept Safaris. We Thank Francis our safari guide for taking care of us while in the parks. I recommend this company for safari tours.
35-50 years of age | Experience level: first safari
Deeply knowledgeable and hugely efficient
We have just returned from our first trip with Luxury Safari and I have to say from start to finish they were just incredible.
This was a big trip for us as a family, something that was years in the making in our minds and Rose and her team just made the whole experience magical and effortless. It was our first time doing a trip like this with our young children which initially felt a little daunting but Luxury Safari took all of those worries away.
I am so pleased we didn’t try and do a trip like this on our own - without doubt we will use Luxury Safari again.
ES
35-50 years of age | Experience level: 2-5 safaris
Excellent agency for personalized safaris!
We were a group of six from Spain and contacted Cornelius via WhatsApp to arrange everything from here. He speaks Spanish and answered all our questions before the trip. He also worked within our budget and made it as easy as possible for us to customize the safari to our liking. Cornelius and our guide (Laurian) were fantastic! We would definitely recommend them.
(automatic translation from Spanish)
DE
35-50 years of age | Experience level: first safari
Patient and competent advice
Tammy made our safari a truly special highlight. We followed her advice and did not regret it for a second. Our safari was simply amazing and will stay with us forever.
Tammy was very patient during the consultation and answered every question quickly and competently. We would recommend her at any time and would gladly rely on her again for our next trip to South Africa.
20-35 years of age | Experience level: first safari
Relaxing and Well-Organised Wasini Island Trip – Highly Recommended!
I recently went on a trip with Tedio Tours and Travels to Wasini Island, and it was a fantastic experience overall. As it was my first time visiting Wasini—and my first time back in Mombasa in nearly 20 years since i've been living in Shanghai—it felt incredibly refreshing and memorable.
The journey to the island took about an hour, but it was absolutely worth it. Everything was well organised from start to finish, including a smooth pickup and a thoughtfully planned itinerary. The activities were enjoyable and well-paced, creating a very relaxed and easygoing atmosphere rather than a rushed schedule.
The boat experience was particularly enjoyable, with a skilled and professional operator who made us feel safe throughout. While the scuba diving guidance could have been a bit more experienced, there were still plenty of ways to enjoy the water—I personally had a great time wading and soaking in the surroundings.
The overall vibe of the trip was one of the highlights—very chilled, friendly, and perfect for unwinding. The activities were interesting and suited a group setting really well. The only small area for improvement would be the food options, but aside from that, everything else was excellent.
A special mention to Michelle, who was incredibly hardworking and made a great impression with her dedication and energy.
I would absolutely recommend Tedio Tours and Travels to anyone looking for a relaxed, enjoyable group trip. I’m already looking forward to my next trip with them to Malindi!
