JE
20-35 years of age | Experience level: 2-5 safaris
Amazing Safari 🦁🇰🇪 — Great guides, incredible wildlife, Swahili music & dancing in the Mara!
Just completed an amazing safari in the Masai Mara with Axis Safari, and honestly, it was an experience I’ll never forget.
A huge shoutout to our guides, Sadam and Booh. They weren’t just great guides, they genuinely made us feel at home. From spotting animals and birds to telling us about the trees, the Mara, and the Maasai community, they made every drive interesting and memorable.
And then there were the little moments that made the trip even more special like listening to the Axis anthem and different Swahili songs in the safari car, and eventually dancing to them right there in the middle of the Mara! 😂🇰🇪
The safari was incredible, but it was the people, the music, the stories and the laughs that made it truly special.
Thank you, Sadam, Booh, Tabitha (tour operator) and the entire Axis Safari team for an unforgettable experience. Highly recommend! 🦁🐆🐘🦏🐃❤️
35-50 years of age | Experience level: first safari
Disorganized Safari and Unprofessional Guides/Drivers
We booked our high-season safari in January well in advance with Racheal and even agreed to pay extra to ensure a premium, seamless experience for our family documentary with Manager Dennis. Unfortunately, the trip was plagued by logistical failures, missed opportunities, and highly unprofessional behavior.
Major Issues Faced:
* Ruined Documentary Footage: We explicitly communicated our need for specific footage, including our family dressing up in a Masai village and critical river crossings. The Masai village visit was an unauthentic tourist trap solely focused on aggressive money solicitation. Worse, our northern Serengeti driver was not vigilant, failed to network with other drivers, and caused us to entirely miss a river crossing that we knew was happening, despite arriving 1.5 hours early. Driver did not stop on major points like entrance of National Parks.
* Logistical Failures: Due to itinerary confusion and poor planning regarding border-crossing migration delays, we completely missed our evening sunset game drive and were unable to arrange the hot air balloon experience. We also never received our driver information before the trip, nor did we receive the extra binoculars promised for our 4-day journey.
* Guide and Financial Discrepancies: After 2.5 days of complete disappointment in the northern Serengeti, our replacement driver, Patrick, acted strictly as a driver rather than a guide. Furthermore, he ordered resort lunches to go that we were forced to pay $60 out of pocket for, which requires immediate reimbursement.
* Unacceptable Behavior: Driver David (Joseph) subjected me to fat-shaming, made offensive per-assumptions based on race, remained constantly on his phone, and a vehicle 4x4 were not great in condition for 5 days of our trip.
The Positives:
The only bright spot was Guide James, who did a great job helping us secure a few good pieces of footage during our full-day game drive at Nakuru and Masai Mara.
We remained respectful, patient, and flexible throughout the trip, which the drivers can confirm. High season is no excuse for a complete lack of prioritization. We trusted this agency to make our trip unforgettable, but instead, it was a profound disappointment. We are actively seeking a refund for the missed experiences and a reimbursement for the out-of-pocket lunch expenses but Dennis (Management has not refund a penny yet).
20-35 years of age | Experience level: 2-5 safaris
Incredible
We had a wonderful time on Safari! Our driver Alex was amazing and thanks to him we saw & photographed so many different mammal species, including all of the big 5, incredibly close. All the national parks were beautiful and it was wonderful to see the range of landscapes and vegetation across the country. Of the lodges, Salt Lick was a definite highlight, including seeing lions from our window at night. Additionally, Rachael was incredibly helpful with planning the itinerary and making adjustments to suit our needs.
IT
20-35 years of age | Experience level: first safari
Excellent Safari
A wonderful 4-day experience in Tarangire, Serengeti, and Ngorongoro parks. Everything was perfect, thanks to our driver, Eli. Excellent organization by Happy. Highly recommended.
35-50 years of age | Experience level: over 5 safaris
Best guides!!
We did a 2-day safari trip with 4 friends and loved it! Our guide on the first day, Robert, took us through Tarangire in an open jeep. We had such great conversations, learned so much about the animals and really had the best day because of him! On the 2nd day, Jordan drove us through the Ngorogoro Crater. He was so patient and educated about every tree, bird, and animal. We were also lucky enough to catch all of the Big 5 in one day because of him! Couldn't thank them both enough
IL
20-35 years of age | Experience level: first safari
Unforgettable safari—Calvin delivered the Big 5 and the Great Migration crossing! And much more!!
We had the most incredible honeymoon with Sacred Wilderness Expedition! They seamlessly coordinated with every camp and lodge to make sure our honeymoon was recognized throughout the trip, and they surprised us with a very lovely gift at the end.
Calvin was a fantastic guide—super patient, extremely knowledgeable, and wise beyond his years. He delivered everything we hoped for, including seeing all the Big 5 and catching an incredible river crossing. Thank you for making our trip so special!
20-35 years of age | Experience level: first safari
Brilliant 8 day unique safari across Kenya
This tour was booked by my sister who did a lot of research and we have found it to be absolutely incredible. Rachel was informative, prompt and arranged everything with ease and professionalism, creating an unforgettable and magical tour. I think there has been good value for money and great to use a local company based in Narobi with expert knowledge.
This 8 day bespoke tour has been brilliant from the offset. Our truck is top notch, with charging points, an amazing fridge and our driver was even better! Alex was knowledgeable, funny, helpful and was always able to answer our questions in great detail. He completely looked after us during the entirety of our trip, at every stop over, shop, safari park and lodge. He paid attention to our needs, was able to offer advice and always found the best photo opportunities, especially for my sister with her camera. He planned ahead, was able to get us to the most incredible animals faster than any other guides ensuring we had the best view of all the animals. We saw not only the Big 5 but so many other incredible creatures from birds to hyenas, including 3 leopards and a cheetah. I have seen more animals than I could ever have expected and not only that, but I have been so impressed by the beauty of Kenya, from its picturesque landscapes to the warm and welcoming Kenyan people I have met along the way.
Many of the lodges have been very beautiful, with excellent service and food. Mara Enkaji in the Masai Mara was a particular highlight for its customer service, attention to detail, delicious food and immaculate rooms. Salt Lick Lodge also had the most spectacular views of elephants and other animals feeding from the water holes and from the circular rooms on stilts.
On our journey across Kenya we have travelled an incredible number of miles, seeing landscapes from the grasslands of the Masai Mara to the jungles of Lake Nukuru to the red sands of Tsavo East, with our expert guide Alex this has flown by. His driving has never ceased to impress me and I have taken photos so beautiful that my friends have compared them to AI as they can’t believe how close I am to lions, giraffes, elephants and more!
I will be avidly recommending Splendid Vacations to all of my friends and family. This has been a trip of a lifetime and I can only hope to return one day with Splendid.
20-35 years of age | Experience level: first safari
Rozsella treated us like family and we had a great time.
My girlfriend and I booked with Maurice from Rozella and he was very quick to respond to all our questions leading up to the trip. He met us at the airport when we arrived along with our tour guides Joseph and Peter. Joseph and Peter made the tour so much fun we had a great time with them, it was very relaxed and they made us feel right at home. Maasai Mara is an unforgettable place and seeing our tour guides Peter and Joseph having fun with us made the trip that much more memorable. I highly recommend booking with Rozsella they treat you like family and take care of everything for you while you are on the Safari.
FR
35-50 years of age | Experience level: first safari
Everything was perfect
We did an amazing safari with Frederic who is a perfect and very pleasant guide. We truly advice you to choose him as your guide to live, just like us, an amazing experience in Tanzania.
Kali Kali !!
Asante sana Frédéric :)
LU
20-35 years of age | Experience level: 2-5 safaris
Norton was very nice, a good listener and ready to answer all our questions
We had a great experience during our stay in Tanzania, especially thanks to our guide Norton, who was always very nice and ready to answer every single questions we had. You can feel like Norton has a great experience and that he loves what he is doing.