Sinari, was absolutely the best. Showed us all the wildlife and made all our wishes came true.
Communication with Serengeti Smile was one of the smoothest I ever dealt with on any vacation I’ve planned, always responding in a timely manner and answering all my questions. Our tour was worth every dollar if not more, they truly made this a once in a lifetime trip. My family felt safe and looked after the entire trip. Would recommend Serengeti Smiles to all my friends and family.
IE
20-35 years of age | Experience level: first safari
Absolutely incredible from start to finish. Made the whole trip so easy for us.
Picking Kiliclimbs for our safari tour was the best thing we done. Been texting Naite the Kiliclimbs tour operator on what’s app and she had everything organised for us. She made everything so easy for us from the first day we arrived in Tanzania. Also our tour guide Logan who we had for the safari was incredible . His knowledge of the animals was brilliant and also his knowledge of cities and towns we passed through on route to the safari in different national parks and reserves. I would highly recommend Kiliclimbs for anybody doing a safari for the first time.
CA
35-50 years of age | Experience level: 2-5 safaris
Deceitful
Do not recommend – I had a terrible experience with Victoria Falls Serious Fun Travel. The company failed to provide the agreed-upon services and has since defaulted on returning my money. After a formal dispute arose, a signed debt settlement agreement was reached where they committed to a partial refund of US$1,500. However, the owner, Marvel, completely broke this contract—only returning US$245 before cutting off communication and defaulting on the rest of the debt.Because of their fraudulent behavior and breach of contract, I have had to file formal fraud reports with the Zimbabwe Tourism Authority (ZTA), the local Tourism Police Unit, and CID Commercial Crime. I am also actively working with my credit card provider to resolve the unauthorized and unfulfilled transaction.Save yourself the stress and avoid this operator. They do not honor their contracts or their legal settlement agreements.
20-35 years of age | Experience level: first safari
Helpful and communicative
The tour providers were very helpful in the lead up answering all questions via WhatsApp. They briefed us at our hotel and kept our big bags safe for us in Arusha for 2 days so we could travel light. The accomodation and food was great!
CA
50-65 years of age | Experience level: first safari
The safari they deliver is outstanding.
We have traveled over 1,500km in a Toyota Land Cruiser over the last ten days starting from the Kilimanjero International Airport near Arusha then on to Tarangire and Serengeti National Park and finally reaching the Mara River in northern Tanzania before visiting Ngorogoro Crater and Lake Manyara National Park on the return leg. This trip has been something I dreamed about after reading National Geographic magazine articles when I was a kid. It was an adventure that I can best describe as magical. There is something about the spirit of the people, the unbelievable beauty and contrast of the landscapes, the sounds of the animals at night from your tent, and the diversity of the wildlife that makes you feel truly alive. Our guide Libe Essau who works for Serengeti Smile is awesome. He is a fully bilingual tour guide professional with comprehensive experience who specializes in the Serengeti region and brings comfort and appropriate pacing to enjoy nature. His abilities to spot wildlife, provide information, keep us safe, know exactly where we are and where we are going, and drive a Toyota Land Cruiser are remarkable. Serengeti Smile has proven to us that they are among the best tour operators in Tanzania. Everthing they told us was factual and they absolutely delivered on all aspects of the safari. Plus they are a locally owned company based in Arusha. Both Libe and Serengeti Smile are highly recommended. We have traveled to many places including the Amazon, Galapagos, the Arctic, Costa Rica, Sri Lanka, Cambodia, Vietnam, and Mexico the name a few and this trip was one of the very best. There is no place quite like Tanzania!!!
CN
20-35 years of age | Experience level: first safari
Marvelous experience, thanks to Victor and Sammy
The journey is definitely out of expectation. I took my parents to the trip and chose the agency because Victor is one of the most patient, professional and responsive operator I have reached. I appointed some most popular hotels and knew it was hard to book, but Victor made it happen and almost all according to requirement details(although I wouldn't choose the one in Amboseli again as the view is mostly blocked). Our guide Sammy is a miracle, he is more than helpful, thoughtful and knowledgeable. Not only managed to drive 4-8 hours per day, he knew all about the animals and the best place to find them（a little bit sad we didn't see wildebeest cross river, hopefully can see it the next time). Sammy is experienced and efficient, which makes the journey smooth and isolated from trivial things. I will definitely choose the agency again if it keeps this quality of service.
50-65 years of age | Experience level: first safari
Unforgettable trip
We had an excellent African safari experience with Raymond as our driver and guide. He is very experienced, professional, and knowledgeable about all kinds of animals, including their behavior and habits. His arrangements were excellent, and he always went the extra mile to help us. He also knows exactly where to find wildlife, giving us many unforgettable encounters. Highly recommended!
35-50 years of age | Experience level: 2-5 safaris
Excellent tour guide,an very knowledgeable
Excellent value we saw all animals available (Very Lucky)
Food was great (Dont worry)
Accommodation was great
Guide was very accommodating
20-35 years of age | Experience level: first safari
Fantastic very friendly knowledgeable made our trip perfect highly recommended
Bring a jacket as it can get cold. Embrace the experience
20-35 years of age | Experience level: first safari
The best🥳😍
They are very professional and patient with tourists. You get worth for your money.
