MK
20-35 years of age | Experience level: first safari
Very nice and friendly organized and flexible
From the start they were very professional and flexible on all accounts. The booking was easy and organized with great tours planned. The driver Steve was amazing and definitely recommend him. He always tried to give us the best view and plan for the safari he was very nice and friendly. In general a great person and one you could consider a friend.
50-65 years of age | Experience level: first safari
Rudsani was a caring and pleasant driver and we felt safe with him
Great 👍 thank you the car was well maintained and your driver is good
LK
20-35 years of age | Experience level: first safari
Really a great experience
I had an absolutely incredible safari experience with **Moran Tours**, visiting both Nairobi National Park and the world-famous Maasai Mara National Reserve. This was truly a dream come true, as exploring Kenya’s incredible wildlife and natural beauty had been on my bucket list for a long time.
A special thanks to **Moses from Moran Tours**, who helped turn this long-awaited dream into an unforgettable reality. From the moment the journey began, everything was exceptionally well organised. The overall tour experience, safety, facilities, accommodation, and hospitality were all outstanding, making the entire journey smooth, comfortable, and truly memorable.
I spent **two unforgettable nights in the Maasai Mara**, where I was fortunate enough to witness all of the **Big Five — lions, leopards, elephants, rhinos, and African buffaloes**. Seeing these magnificent animals in their natural habitat was an extraordinary experience that I will cherish for the rest of my life. Visiting a traditional **Maasai village** was another highlight of the journey, offering a valuable opportunity to learn more about the local culture, traditions, and way of life.
As a solo traveller, safety, reliability, and having a well-organised experience were especially important to me, and Moran Tours exceeded my expectations in every aspect. Their professionalism, genuine hospitality, and attention to detail made me feel comfortable throughout the journey.
**I would wholeheartedly recommend Moran Tours to anyone planning a safari in Kenya, whether travelling solo, as a couple, with friends, or in a group.** If you are looking for an unforgettable wildlife experience with a reliable and professional team, I can confidently recommend Moran Tours.
Thank you, Moses, and the entire Moran Tours team, for helping me turn one of my biggest travel dreams into a beautiful reality. This is an experience I will remember for a lifetime! 🇰🇪🦁🐘
CA
65+ years of age | Experience level: 2-5 safaris
Excellent pre-trip preparation and concierge services during our trip.
We started planning this trip over one year in advance, and as we learned more about the people and places that we would be visiting, naturally we needed to make changes along the way. Kathi from African Welcome Safaris was very professional and knowledgeable about proposing an initial itinerary and making numerous changes along the way.
Kathi helped us schedule tours in Namibia, Cape Town and Phinda Private Game Reserve. She arranged for a private guided tour of the Namib Desert and Skeleton Coast in Namibia, where we had an excellent driver who stayed with us for the duration in Namibia. Our tours in Namibia were arranged by Kathi through Namibia Tours and Safaris. Accommodation, meals and tours were all excellent.
Our week in Cape Town was spent at the Dorp Hotel in Bo Kaap. Kathi arranged a room with cooking and laundry facilities so that we could enjoy home cooked meals and refresh our laundry for the remainder of the trip. We had interesting tours of Table Mountain, Cape Point and Winelands while staying in Cape Town. Kathi also arranged a self drive tour of Kagga Kamma, where we hiked to rock art sites and enjoyed sun downer drives.
The final leg of our tour was a safari at the Phinda Private Game Reserve. We stayed at Phinda Mountain Lodge, where we enjoyed amazing views from our private patio complete with plunge pool. The people, food and animal encounters were all amazing.
The accommodations, tours and professionals that we used throughout the trip were top-notch and reasonably priced at every stage of our tour. Most importantly, Kathi provided excellent concierge services during the tour. Reminding us when to check in for flights, providing boarding passes, reminding us when to meet our guides and drivers. Kathi was also a valuable resource when we needed to make changes during the trip.
It was a great comfort to know that Kathi was a WhatsApp call or message away, when we were so far from home. I highly recommend Kathi Simon at African Welcome Safaris.
IT
35-50 years of age | Experience level: first safari
Excellent, good organization, available, competent
Excellent organization, punctuality, and expertise. We've had some very nice safaris, and the tour guides are all very knowledgeable, friendly and helpful. Recommended
IE
35-50 years of age | Experience level: first safari
Khongi was an amazing tour operator. He was friendly, easy going and made sure we had a great time!
Communication was excellent prior to and throughout the trip.
Excellent service and value for money.
This trip was part of our honeymoon and it was very special.
We felt very well looked after and would recommend Nhlalala travel to our friends and family.
DE
35-50 years of age | Experience level: first safari
Very well organized and ensuring an overall great experience.
The planned route was exactly right for the time we had available (1 day Lake Nakuru, 5 days Maasai Mara).
Our guide John was very kind, he made sure we found all of the great animals and even invited us to his home for a great lunch.
We went on this safari week for our honeymoon and it was an incredible experience.
Organization was perfect and flexible to our preferences (e.g. when to start in the mornings and afternoons), and we didn't need to even think about any logistical things.
NL
65+ years of age | Experience level: first safari
Spot on
What an amazing trip to Uganda! Everything was perfectly organized, and we visited some incredible places such as Bugoma Central Forest Reserve, Queen Elizabeth National Park, Bwindi Impenetrable Forest National Park, and Lake Mburo National Park. Our driver/guide was friendly and helpful, and he shared a wealth of knowledge with us throughout the journey. I can sincerely recommend this trip to everyone!
CH
Great Experience!
The organisation was good, and the answers to my questions came quickly.
However, I still had to ask about the tour time the night before, at around 21:00 hrs, as well as about the payment, which had already been received.
Benzo, my tour guide, arrived at 08:30 instead of the confirmed time of 10:30 hrs. Unfortunately, he had to wait, as I had been planning to visit Kigali beforehand.
Despite this, Benzo did an excellent job. He was very knowledgeable and provided a lot of interesting and useful information throughout the trip. I was very satisfied with his service and enjoyed the tour.
65+ years of age | Experience level: over 5 safaris
DO NOT BOOK WITH THIS COMPANY
I booked this safari back in February this year for myself and my wife. The reviews seemed good and they offered me a good itinerary. I contacted the company and they responded immediately. I paid the deposit and started saving from my pension. I later had a request to pay an instalment earlier than stated but it seemed reasonable. I became suspicious when they requested the remainder of the money earlier than stated but by then we had bought the air ticket so I paid up. What a mistake. Two days before we were due to fly I received an email telling me that the safari was cancelled due to "operational dificultious" and that a full refund would be issued within a week. It wasn't, I emailed them again with the same responce. Now when I email or phone I have no reply. I have tried to get my money back from the travel insurance but with no luck so far.
My bank claims that this is a scam but looking at the reviews it does seem as if the company started having problems in late August. I have informed the Competition Authority of Kenya and the Tourism Regulatory Authority (TRA) of Kenya. I would recommend that anyone considering booking a safari with them look elsewhere. I doubt that I will get any of my money back.