IT
20-35 years of age | Experience level: first safari
Deceiving consumers
My experience with Inspired Budget Safaris was extremely disappointing and, in my view, completely unacceptable.
I booked a 6-day safari for September 23–28, 2026. According to the original agreement, I was required to pay 30% as a deposit, with the remaining 70% to be paid at their office before the safari.
However, after I had already paid the deposit, the company repeatedly changed the payment arrangement and pressured me to pay the remaining balance in advance. I was repeatedly told that if I did not make the additional payment immediately, they might not be able to arrange my safari.
Because I was worried about losing my safari and my entire trip was approaching, I eventually paid the full USD 1,910.
And after receiving the full payment, everything changed.
The safari was not provided at all. I had to find another safari operator at the very last minute, while already in Kenya.
The company then confirmed in writing that they would give me a full refund. However, despite this written promise, I still have not received my USD 1,910 back.
From my experience, I feel that I was repeatedly pressured to pay money that was not due at that time, and once the company received the full payment, they failed to provide the service and have still not returned my money.
This was not simply a bad safari experience — there was no safari at all.
I trusted this company, followed their payment requests, and paid everything they asked for. In return, I was left without the service I paid for, forced to make emergency alternative arrangements, and am still fighting to get my money back.
I strongly advise other travelers to be extremely careful before making any payment to this company. Get every payment term in writing and do not assume that paying in full will guarantee that your safari will actually take place.
I am still waiting for the full USD 1,910 refund that the company promised in writing.
35-50 years of age | Experience level: first safari
An Unforgettable 3-Day Safari Experience with Tanzania Songbirds Safaris
I recently completed a 3-day safari with Tanzania Songbirds Safaris, and honestly, the whole experience was much better than I expected. From the very first communication until the end of the safari, everything was well organized, professional, and handled with genuine care. If you are planning a safari in Tanzania and are wondering which company to choose, I can confidently say that my experience with Tanzania Songbirds Safaris was a very positive one, and I would definitely recommend giving them a chance.
One of the things that really stood out to me was the communication and personal attention from our travel consultant, Isra. He was very attentive from the beginning and, more importantly, he really listened to what we wanted from the safari. It did not feel like we were simply booking a standard package and being sent on a tour. Isra took the time to understand our needs, answer our questions, explain the arrangements, and make sure everything was prepared properly. Whenever we needed clarification or had a request, he was responsive and helpful. That kind of personal attention makes a big difference, especially when you are traveling to another country and want to feel confident that everything has been arranged correctly.
The safari itself was also extremely well organized. During those three days, we felt that the arrangements were taken care of properly, allowing us to concentrate on enjoying the experience instead of worrying about logistics. The timing, transportation, guiding, and general organization all came together very smoothly. What I appreciated most was that everything felt well coordinated without making the experience feel rushed or uncomfortable.
A special mention definitely has to go to our guide, Erick. He is very experienced, knowledgeable, and professional, and we could see that he knows the safari environment very well. His experience made a big difference throughout the trip. He guided us carefully, shared information with us, and helped us understand much more about what we were seeing instead of simply driving us from one place to another. His knowledge and experience gave us confidence, and he clearly takes his responsibility as a guide seriously. Having a good guide can completely change a safari experience, and for us, Erick was a very important part of what made these three days so enjoyable.
What I also liked about Tanzania Songbirds Safaris was the overall feeling of being looked after. A safari is not only about seeing wildlife; it is also about the organization, communication, guide, transportation, timing, and how comfortable you feel throughout the journey. In our case, all these details were handled very well. The team made the experience enjoyable and stress-free, and we were able to focus on appreciating the beauty and excitement of Tanzania.
After the safari, I can honestly say that I am happy with the decision we made to travel with Tanzania Songbirds Safaris. From Isra's excellent communication and attention to our needs, to Erick's experience and guidance in the field, the people behind the safari really contributed to making it a memorable experience.
For anyone who is currently researching safari companies in Tanzania, comparing different operators, or feeling unsure about whether to book with Tanzania Songbirds Safaris, my advice based on my own experience is simple: don't hesitate to contact them and discuss what you are looking for. Ask your questions, explain your expectations, and let them help you organize your trip. My experience showed me that there are people behind the company who genuinely pay attention to the traveler and want the safari to go well.
Three days may sound short, but with good organization, an experienced guide, and a team that listens to you, those three days can become an incredibly memorable part of your Tanzania trip. I am very grateful to Isra, Erick, and the Tanzania Songbirds Safaris team for the way they handled our trip and for giving us such a wonderful safari experience.
Thank you, Tanzania Songbirds Safaris, for an unforgettable 3 days. I would be happy to recommend you to other travelers who are planning to experience Tanzania, and I hope many more travelers get the opportunity to enjoy the country with your team the way we did. 🇹🇿🦁🐘🌍
AR
20-35 years of age | Experience level: first safari
Budget Safari 2 – Amazing Experience
My safari experience was excellent! I traveled solo and was added to a group, which was a great experience because I felt comfortable and welcomed from the very beginning.
The camps were very nice, the food was good, and everything was well organized. I especially want to highlight our guide, Laso, who was excellent. He was always attentive, professional, and really committed to making sure we had the best experience possible. He was constantly looking for animals and doing his best to give us the opportunity to see as much as possible.
And he definitely succeeded! We were incredibly lucky to see all of the Big Five — and we actually saw all five on the same day! It was one of the most amazing moments of the whole trip.
I highly recommend this safari, especially for solo travelers. I felt safe, comfortable, and well taken care of throughout the entire experience.
CN
20-35 years of age | Experience level: first safari
they are warm-hearted and very professional
The total experience is very nice.
before the trip start, we contract extra miles by email, and donnah response our questions timly and provide valueable advices, and the price they provide is appropriate.
when we arrived, our guides Sam and Joseph lead us have excellent experience in Masai Mara and Amboseli, and donnah always follow the whole travel process. We are very satisfied of the sevice.
HU
20-35 years of age | Experience level: first safari
A reliable tour operator with great prices.
Everything went perfectly during our 7-day safari. We had a wonderful time, and our driver, Jackson, was absolutely fantastic.
We were able to see so many different animals, which made the experience truly special.
We were absolutely satisfied with everything and really enjoyed the whole trip.
DE
35-50 years of age | Experience level: 2-5 safaris
Safari
Everything was flawlessly organized from start to finish. A huge thank you to our guide, Winter—an excellent, safe driver with incredible knowledge of the wildlife and a great sense of humor. We couldn't have asked for a better guide. Highly recommended!
SK
65+ years of age | Experience level: first safari
A highly reliable, accommodating, and responsive agency with a friendly and professional team
We arranged a three-day safari covering Tarangire and Ngorongoro National Parks, along with a trip to Materuni Falls, well before our trip. Responses to our questions and requests were immediate. Moses, the manager, helpfully put together a precise itinerary that was perfectly tailored to our needs and budget, offering us an unbeatable price. The day before the safari, the agency owner, an incredibly personable man named Moses, visited us personally at our accommodation on the outskirts of Arusha; we finalized the three-day plan in a friendly, accommodating atmosphere. We even received safari T-shirts and a hat featuring the agency's logo as gifts. From the very beginning, we could see their commitment to providing us with a perfect safari experience, and they succeeded 100%. Professionalism and reliability were the hallmarks of the entire three-day trip. Our educated, English-speaking guide, Haruni, created a perfectly relaxed and friendly atmosphere. He ensured we had an amazing safari experience by always being in the right place at the right time and sharing fascinating, expert insights into African wildlife. With his unique sense of humor, he also explained local culture and the lives of the people; it was hard to say goodbye to him when the safari ended. He was incredibly accommodating in every way, I couldn't imagine a better guide. We wrapped up our safari with an adventurous trip to Materuni Falls, accompanied by a different, yet equally friendly and helpful guide. I rate the agency's services as excellent and exceptional, with a strong focus on client satisfaction. We were truly sorry we couldn't take advantage of other options from the agency's extensive range of offerings. I highly recommend their services.
DE
35-50 years of age | Experience level: first safari
Excellent
Thanks to the my personal travel planner and concierge at Orraya Global, I had a fantastic 6-day trip under the care and leadership of my guide, Amiri, from Almighty Kilimanjaro. Although I had significant previous experience in the Alps (up to 4,000m), this experience up to 6,000m came woth very different challenges and I would not have been successful without Amiri as a knowledgeable guide. I am also grateful to the porters, Chef, and second teammate (all from Almighty) who helped me along the way. Up to 4,000m, it felt like overkill to have so much support. But the team's value and experience became very clear as we got into high altitude and thin air. I would highly recommend Almighty as an affordable, safe, professional, and friendly team for all activities up and around Kilimanjaro. That includes their other tours to coffee plantations, the market, waterfalls, and other mountains (whichI did in between the Kilimanjaro hike). My thanks to the whole team and their management.
Exceptional hospitality, professional service, and a genuine passion for showcasing Rwanda’s natural
My experience with Wild Sage Travel in Akagera was absolutely incredible! From the breathtaking landscapes and unforgettable wildlife encounters to the exceptional hospitality and attention to detail, every moment was truly special. The team made the entire experience seamless, enjoyable, and memorable. Exploring Akagera with Wild Sage was an amazing way to connect with nature and appreciate the beauty of Rwanda. I would highly recommend them to anyone looking for an unforgettable safari experience. Definitely an experience I would love to relive!
IN
20-35 years of age | Experience level: 2-5 safaris
An Exceptional Safari Experience from Start to Finish; Outstanding Planning by Stanley at Wildebeest
Our experience with Wildebeest Footsteps Adventures was truly memorable, and a big part of what made the journey so enjoyable was the excellent planning and attention to detail by Stanley from the office.
From the very beginning, Stanley was professional, responsive, and incredibly helpful in organizing our safari. He took the time to understand what we wanted, carefully planned the itinerary, and made sure that every important detail was considered. His communication gave us confidence that we were in good hands even before the adventure began.
The organization was smooth, the arrangements were well coordinated, and everything felt thoughtfully prepared. It was clear that the team behind Wildebeest Footsteps Adventures genuinely cares about creating a great experience for their guests.
I especially appreciated Stanley’s patience, professionalism, and willingness to assist whenever we had questions or needed clarification. Good planning can make a huge difference on a safari, and Stanley’s work certainly contributed to making our trip relaxed, enjoyable, and stress-free.
I would happily recommend Wildebeest Footsteps Adventures to anyone looking for a well-organized and memorable safari experience. A special thank you to Stanley and the entire office team for the excellent preparation and customer service. You helped turn our safari plans into a wonderful adventure that we will remember for a long time!
