20-35 years of age | Experience level: first safari
The amazing tour guide defines the tour. Overall, great tour and nearly perfect.
My girlfriend and I went on a 4 day tour covering Lake Manyara, The Ngorongoro Crater and the Serengeti NP. Overall, the trip was amazing and the company left an extremely positive impression on me and my girlfriend, although it wasn't perfect. To get the negatives out of the way, there is room for improvement in areas of communication during the planning stages of the trip. When we arrived in Tanzania, we were informed of floodings in our booked accommodation in the past week, where we had to relocate and some pricing adjustments were made. Given that this was not previously communicated to us, we were caught off guard. Given that we were able to confirm the unusual severity of the floods this year in Tanzania from extra research and other local sources, we believe there was no malice involved but it was genuine miscommunication. I suggest that if you do book a tour with Orongai, it is very important that you regularly reach out to the tour company about itinerary changes and pricing. It should also be noted that even after the pricing adjustment, we found the price to be extremely competitive for the level of hospitality offered.
With that out of the way, the tour itself blew our minds. The guide, Charles, was extremely friendly, helpful and knowledgeable. He went out of his way to accommodate some special requests we had (we needed medical attention at some point due to a previous incident unrelated to the tour) and the connections he had with other guides meant that we were always able to spot the right animals at the right time. Although we only went for four days and it was during low season (May), we spotted all the big 5, including a whole tree of lions in the Serengeti and a rhino at a far distance (admittedly, we got very lucky in general as the weather was great for the season). He also had an impressive knowledge of local animals and gave the right amount of context to the beasts we were spotting. The level of accommodation and food offered were at and exceeded our level of expectations and definitely worth the price we were paying for. The company representative also met with us after the tour and was genuinely interested in our feedback regarding our experience, which we felt was a great touch. As with all tours, understandably, there were times when we were gently suggested to shop in some areas, but this was not done in an aggressive or forceful way.
In general, I am very glad to have Orgonai to be the guide to my first Safari and my third time to Africa. I would not hesitate to recommend them to my friends and family should they want to do a Safari in Tzn one day (with the emphasis on the communication part).
FR
50-65 years of age | Experience level: over 5 safaris
Review about Khama Rhino Sanctuary by Brigitte
we stayed only one day
US
65+ years of age | Experience level: first safari
This tour was well organized and Andre was very helpful to us all along the way.
This tour met all of our expectations for what it advertised. Our drivers Thabo and Tanya were absolutely great in there driving and caring for us. The side tours were amazing. The only drawback was some of the long days of driving from place to place. But it also gave us a chance to see more animals. I can honestly recommend this tour to all adults without children.
35-50 years of age | Experience level: first safari
Excellent holidays, despite of a few timings issues
We had an amazing holiday. The hotel, the tour, the views all were incredible.
We had a few stressful moments where the timings were incorrect and the hotel tried to double charge us at the end of our stay, but luckily they got resolved quickly. We don't know of the issue was with the suppliers or the agent. Luckily we did not miss the flight or any of the rides. We had an excellent guide for safaris - Oupa, who made sure we were not waiting unnecessarily for an hour for the sunrise drives. (As per original bookings - we would have had to wake up unnecessarily and then wait for ages)
Overall, we had amazing holidays, and the issues got resolved very quickly.
IN
under20 years of age | Experience level: first safari
IN
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20-35 years of age | Experience level: 2-5 safaris
Reliable driver and guide
Well organised tour guide who is able to provide reasonably priced transport from fort portal to the chimp tracking, wetland reserve walks and transfer to Kampala and Entebbe. Friendly and approachable.
IT
35-50 years of age | Experience level: over 5 safaris
Professional and the tour was exactly as described when I booked the safari
Good balance between quality and price. The guide was excellent and in the first day I had one of the best safari experience of my life. Mariano
IN
IN
35-50 years of age | Experience level: first safari
Real Budget Safari..............
It was awesome and a memorable trip, I have contact Mr. Dennis in advance to arrange our game reserve tour. Dennis arranged everything for us very nicely. Ambrose our driver cum guide is very cooperative, knowledgeable and friendly we have not faced any communication problem.
Hope to visit again.......
