BE
35-50 years of age | Experience level: first safari
Big 5 and Great Migration: A Spellbinding Safari Adventure
Fantastic experience!
I was in touch with William when we were trying to make the reservation for the safari.He listened to our needs, customized our itinerary and also kept the budget in mind. If I look at other safari companies, this one was the best when it comes to the price, value for money and the accommodation that was picked for us. We were just spellbound by seeing the places that we were staying each night. Also, it's a small company, who is interested to give an experience and not earn only money.
We witnessed the great migration, saw all the big 5 and many other animals.
We had Amaar as our guide who was also excellent and had a very good knowledge about the safari & animals and had lots of stories to share.
After the safari, William and Karen came to take the feedback from us & they were very open to listen to us.
William had even come to pick us up and even drop us to the airport when we were going to Zanzibar. He is a very nice person & I hope Pumba Reisen touches the sky. Definitely recommended and if I ever decide to come back, it will be Pumba Reisen!
GR
Rodger was very good. The whole experience was excellent, I totally recommend that
The whole experience was awesome, Rodger was amazing
GR
20-35 years of age | Experience level: first safari
Rodgers
Perfect experience and well organized. Very helpfull
NL
Everything was perfect, the lodges, the guides, the flight and also the contact with the operator
The contact with Makasa was perfect, we could always ask for help. All the chauffeurs and guides spoke englisch and were very helpfull and always on time. All the adresses we stayed in were good or even very good. We saw a lot of animals. The Tanzanian people are so kind! We never felt uncomfortable. When you want to go to Tanzania and Zanzibar we advise you to book with Makasa!
FR
50-65 years of age | Experience level: 2-5 safaris
Best Safari on Tanzania
We had an amazing safari.
We saw lots of animals and, of course, the Big 3.
(automatic translation from French)
ES
50-65 years of age | Experience level: first safari
People commited to making of your Safari an unforgettable experience
Amazing trip and fantastic organization. We made a 12-day safari and beach trip. From the very beginning, the recommendations and booking process, and the customer service communication provided by Hatibu were good and smooth. Safari was fantastic with our guide Elias, a very knowledgeable person with passion for his job, he was always able to find us the best observation spot without disturbing the animals. He was always willing to answer our questions, and to adapt the schedule for taking the most of the game drives. We were able to observe all the animals, from the very first giraffes in Tarangire to the rhinos in Ngorongoro, passing through all the cats and the wildebeests crossing of Mara River in the vastness of the Serengeti. Accommodations, lodges and camps were also very good. Zanzibar hotel, Nungwi Dreams, was very nice as well, it was somewhat separated from the more crowded Nungwi beach, in a quieter place with a very nice, and almost exclusive beach. All in all, an amazing once in a life experience, mostly thanks to the fantastic organization of Colours Africa Tours.
MY
20-35 years of age | Experience level: first safari
NOT recommended especially guide Richard in Kenya - AVOID AT ALL COST.
We booked this company for Kenya + Tanzania safari trip, Strongly NOT recommended especially guide Richard in Kenya- avoid at all cost
Here’s what was advertised:
1. Full-day game drives running from 8am to 6pm.
2. Experienced and professional guides.
3. Close coordination with the hot air balloon operator to ensure timely pickup.
4. Smooth handover between guides at the Kenya-Tanzania border.
5. All meals included throughout the safari.
6. There will be airport transfers on arrival and departure.
7. There is tipping culture but not compulsory
Here’s what actually happened:
1. Richard picked us up 30 minutes late in the morning and returned us to the hotel as early as 3:30 pm during the full day game drive. In between, he also had his own sweet time having lunch breaks up to 2 hours, leaving us waiting in the vehicle with nothing to do. As a result of starting late, long lunch breaks and ending early, our actual game drive time was only about 4 to 5 hours per day.
2. Besides the common herbivores, we only managed to see lions and cheetahs in 3 full days in Maasai Mara, which our guide Richard is so 'proud' of. He is so stubborn and repeatedly claiming that "Other guides didn't find lion and cheetah", "You will see the same animals anyway", "There are no more river crossing now". Mind you, we are in Masai Mara during start of August. All of this turned out to be false. Once we crossed into Tanzania and were guided by Godlisten from Migada Tours, we saw river crossing and all of the Big Five within just two days.
3. After our hot air balloon trip, Richard failed to show up at the designated pickup point. He gave us no communication whatsoever and eventually arrived an hour late.
4. At the Kenya-Tanzania border, Richard simply told us to wait and walked off to chat happily with other guides. We sat inside the hot car under the blazing sun for no clear reason. Eventually, guide Godlisten from Tanzania found us and personally escorted us through the immigration process.
5. On one of the days, Richard forgot to collect our packed lunch from the lodge, leaving us with absolutely no lunch for that day.
6. On our final morning, we had arranged a driver to pick us up from the hotel at 8:30 am for our airport transfer. No one showed up, and we received no notification. After calling to the agent, we were finally told that the driver had been in a minor accident. Whether that was true or not, the complete lack of proactive communication left us scrambling and arriving at the airport in a stressful rush.
7. We tipped all our guides daily, following the recommended amounts or even giving more. However, after the string of disappointing experiences with Richard, we decided not to tip him on the last day. He responded by begging for tips persistently and refused to leave until we eventually gave him something.
Overall, this company failed to deliver on almost every promise. I strongly recommend looking elsewhere for your safari.
PL
20-35 years of age | Experience level: first safari
Lovely time Honeymoon time
Our honeymoon safari with Jambo Bwana Expeditions was a beautiful private and romantic time. Joseph was an excellent guide, he made us feel comfortable from the first day. He was professional, patient, and very knowledgeable about the wildlife and parks. The whole trip was organized perfectly, giving us plenty of time to relax and enjoy the experience together. It was a wonderful way to celebrate our new beginning as a married couple.
CN
20-35 years of age | Experience level: 2-5 safaris
The tour guide was great - very patient and showed Tyrants. The animal viewing experience was really
The tour guide was great - very patient and showed Tyrants. The animal viewing experience was really.
DE
20-35 years of age | Experience level: first safari
Extraordinary experience - nothing to complain about!
We (a young couple in the late 20s from Germany) contacted the agency via SafariBookings. Patrick (the manager) answered very quick and sent several personalised offers with options regarding e.g. low budget/medium/luxury. Thus we were a bit sceptical, because everything was really fast and comparably affordable. We requested some adjustments for the planned tour which got included immediately. Then we checked the listing of the company in the TRA as we had read about some scams. After, we agreed on the trip and paid 30% in advance. The rest was paid only 1 day before the safari started.
We got picked up from our hotel in Nairobi by Patrick and our guide Gordon. Patrick had to go see some others guests and we headed off to Masai Mara.
Our route was Masai Mara - Amboseli - Taita Hills - Tsavo East by van (7 days). First, we did not have Masai Mara included, but we were so so happy we changed that!
We really enjoyed our time in the National Parks, it was stunning. Also, we felt very lucky to be with Gordon. He is funny, talkative, caring and very customer oriented. His goal is for you to have a great experience! Knowing all the national parks by heart and using the radio for communication was key to have those once-in-a-lifetime-moments there. Although the roads were not the best sometimes, we always felt safe with Gordon driving. Fun fact: He knows Spanish (which we switched to sometimes) and even Japanese!
Concluding, we are convinced that we got a great value for our money. It was a good choice to book with smartlickers. Enjoy your safari!
