DK
20-35 years of age | Experience level: first safari
Complete humility, combined with helpfulness, understanding and experience.
We just returned from a 4-day group camping safari with Suricata Safari – and it was truly an unforgettable experience! Everything was spot on: the safari itself, the food, the atmosphere, and especially our amazing guide, Lewis.
The tour took us through Tarangire, Serengeti, and Ngorongoro – and it turned out to be the perfect combination. Each park offered something unique and brought us closer to different animals and landscapes. Tarangire was packed with giraffes, zebras, and elephants. Serengeti delivered countless lions, hippos, and many other species. And in Ngorongoro, we rounded things off by spotting rhinos, buffalo, monkeys, zebras, and so much more. It truly felt like we saw everything we could hope for – and then some.
Our guide, Lewis, was outstanding. Calm, knowledgeable, humble, and deeply passionate about nature – he made the whole trip feel safe, smooth, and very special. The food exceeded all expectations, with warm meals prepared by our own chef every day. And spending the nights camping inside the national parks, surrounded by wildlife sounds, was an incredible and unforgettable experience.
All in all, a once-in-a-lifetime adventure. We can’t recommend Suricata Safari enough!
NP
35-50 years of age | Experience level: 2-5 safaris
It was one of best hospitalities with quality services.
I felt honored due to excellent service provided by Makunga Tours and Safaris. Excellent briefing by Madam, Fadhila about the area, traditionally build cottages and types of fruits around. It was different experience there having local organic foods which were show-cased in clay pots. I experienced peace of mind and full of positive vibes there. Fortunately, got to meet Ms. Sasha, managing director of Sasha Spice Africa in the same event. It was nice intraction with her and came to know more about Africa. Thank you Makunga Tours and Safaris and Madam, Fadhila for this excellent treats. I wish to visit again in the future.
ES
20-35 years of age | Experience level: first safari
Amazing ! Thanks to our guide
We saw a lot of animals! Thanks to our guide Dan! We enjoy it a lot!
He’s very funny and friendly
20-35 years of age | Experience level: first safari
Well organized, friendly, and reliable.He made our trip smooth,fun and unforgettable
We had an amazing experience with mzuka tours.Everything was well planned, the tour operator was friendly, and the whole trip ran smoothly.Great value and great vibes. I highly recommend!
OM
20-35 years of age | Experience level: first safari
Extremely Disappointing Safari Experience with Kibera Holidays
Unfortunately, my experience with Kibera Holidays was extremely disappointing and frustrating on many levels. I feel obligated to share my story so that others can make an informed choice.
1) Major Route Change Without Notification:
The original itinerary clearly stated that we would spend the first two days in Amboseli National Park — the main reason I booked this tour, as seeing Mount Kilimanjaro was my top priority. However, without any explanation or prior notice, the route was changed, and we were taken to Tsavo East instead. I only found out at the park gate. As a result, I missed the one clear day to see Kilimanjaro. By the time we returned to Amboseli, the weather had turned cloudy, and when it finally cleared, we were already rushing to the airport.
2) Extremely Poor Vehicle Condition (Plate: KDL 368Y)
The safari vehicle (plate number KDL 368Y) was in terrible condition. Over the course of the trip, we lost around 10 hours trying to fix mechanical problems — valuable early morning hours that should have been spent on game drives.
On the first day, after my early arrival, the driver (Jacob) spent two hours unsuccessfully trying to repair the windshield wipers.
On multiple occasions, we had to divert to garages for repairs instead of going on safari.
On the final morning, when we should’ve been looking at Kilimanjaro, we were inflating a tire for an hour.
Later that day, a flat tire left us stranded on the roadside. Jacob was unable to change the tire on his own until other safari drivers stopped to help.
3) Uninformed and Unprepared Driver:
Jacob seemed completely unprepared for the trip. He did not know the route or even the names of the hotels where I was staying. He constantly had to ask other drivers for directions, which caused further delays and unnecessary stress.
4) Long Delays at Park Gates Due to Ticket Issues:
At every park entrance, we experienced long and unnecessary waits — often 30 minutes to over an hour — just to process entry tickets. Other safari vehicles were cleared within minutes, while rangers themselves seemed confused by our repeated delays.
The worst delay happened at Amboseli, where we waited over 1.5 hours to enter. Shockingly, Peter (the manager) asked me to pay the park fee using my personal credit card — something that should never happen on a prepaid tour.
5) Terrible Quality Lunches:
While breakfasts and dinners at the lodges were fine, the lunches provided by Kibera were awful.
On the first day, I was taken to a filthy roadside café with flies everywhere and food I couldn’t even eat.
The following days, I received “lunch boxes” with dry bread rolls, a tiny piece of cold boiled chicken, stale fruit, and cheap juice.
There were no picnic setups — I had to eat under a tree without a table. At one point, rangers in Amboseli felt sorry for me and invited me to eat in their office.
6) Water Not Provided Despite Being Included
The tour description clearly said that drinking water was included. However, Jacob was unaware of this, and I had to buy water myself throughout the trip. Only on the last day did Peter acknowledge the issue and resolve it.
Final Thoughts
Poor communication, disorganization, lack of professionalism, and vehicle neglect ruined what could have been an unforgettable adventure.
I strongly advise others to look for more reliable and reputable safari companies. I hope this feedback helps improve Kibera Holidays' operations, but based on my experience, I cannot recommend them.
US
65+ years of age | Experience level: 2-5 safaris
Very knowledgeable operators
We went on four safaris in Botswana. Each showcasing a different region/environment. Each camp was excellent;, food, vehicles, accommodations, and guides. They were excellent trackers, and worked very hard to meet all of your needs. No complaints, exceeded our expectations.
20-35 years of age | Experience level: 2-5 safaris
Really amazing, we got to see so many animals and Dennis was a very knowledgeable guide
- saw a lot of amazing animals, including lions, elephants, rhinos and cheetahs, and we got really close to some of them too
- our guide, Dennis, was really good at sharing interesting facts about the wildlife
- accommodation was great, I stayed at Lenchada tourist camp and it was very cosy and characterful
- Very good value for money
- the group-joining element of it made it really fun, it was a lovely group. Just be aware that it takes a bit of time to pick everyone up from different accommodations each day, but it was worth it
SK
20-35 years of age | Experience level: first safari
I lack words to express my gratitude
Weve had a lovely expirience on our group joining safari for 6days what a lovely way to end our safari and make new friends on the journey ,Our main guide leroy was phenomenally knowledgeable about the African bush and led us on magnificent drives very accommodating, willing to adjust the drives to seek out the things we were most interested in our only regret is that we wish we started the whole journey with leroy since weve hard very little time with him in nakuru and amboseli his simply out standing cheers and beyond amazing !!!!!!!!
CA
65+ years of age | Experience level: first safari
Well planned and well executed tour. Tour guide/driver was very courteous and knowledgeable.
The Manager Sadick provided a detailed plan for the Safari and was very accommodative to changes.
The Guide/Driver Goodluck provided outstanding service. He knew exactly where to take us, especially to see the Big Five. He was very courteous and accommodating.
CA
65+ years of age | Experience level: 2-5 safaris
Trip of a Lifetime
Thanks to Monkey Adventures, we (5 older Canadians in our late 70s) recently enjoyed the trip of a lifetime, a 15 day safari in Kenya and Tanzania. I never imagined in my wildest dreams that the wildlife would be so prolific. We saw thousands of wildebeest and antelope, hundreds of zebras, giraffes, elephants, Cape buffalo, warthogs and primates, tens of rhinos, hippos, hyenas, jackals and crocodiles, 181 species of birds, and an amazing number of large cats, 76 in total.
In case you're interested, our itinerary was Buffalo Springs (2 nights), Ol Pejeta (2 nights), Lake Nakuru (1 night), the Maasai Mara (3 nights), the Serengeti (3 nights), the Ngorongoro area (1 night), the Maasai Eco Boma & Lodge in Makuyuni (1 night), finally finishing up with 2 nights in Arusha and a day in Arusha NP. In retrospect, it was the perfect itinerary for us.
It all started with the Monkey Adventures sales team eight months ago. I mostly dealt with Fauziah in Kenya who is a saint for her patience. We exchanged nearly 90 emails and she was always quick to respond, clear, informative, helpful, and professional. On the Tanzanian side, my sales contact was Sylvia who was equally wonderful to deal with. Since we were doing a two-country safari, the two of them worked seamlessly together as a team.
Our guides were Roger in Kenya and Cas in Tanzania. These guys were fantastic and I can't say enough about them. Great senses of humour, caring, courteous, knowledgeable, safe and careful drivers, and phenomenal spotters, able to spot a leopard with the naked eye lying in the dark shadows of a tree fork at 300 metres while simultaneously navigating the vehicle along a rough track laden with potholes the size of craters.
Our vehicles, Toyota Landcruisers with pop tops for game viewing, were clean and spacious. Our accommodations were more luxurious than what I ever could have imagined and the included meals were excellent and plentiful.
Because we went in late May, we were able to take advantage of highly discounted low-season rates. For most lodges and camps, high-season rates begin on June 1. While May is officially the end of the rainy season, we experienced almost no rain. An added bonus was that the savannah and hills were still beautifully green. It was also a good season to see all of the baby animals.
In Kenya and Tanzania, it's difficult to select a safari operator because there are simply so many good ones, all with excellent reviews. So I shortlisted 10 of them and corresponded with them all for a couple of months. In my experience, Monkey Adventures was the best at dealing with my hundreds of questions to my satisfaction. Coincidentally, they were also the least expensive for what we wanted to do and for the lodges/camps we wanted to stay at. In the end, it was a great decision and I wholeheartedly recommend them for your Kenya or Tanzania safari.
Peter Munro