NP
20-35 years of age | Experience level: first safari
A wonderful once in a lifetime experience to remember!
We had a wonderful time on the safari and are truly grateful to both you and Johnson for making it such a memorable experience.
The accommodation was excellent, and we were particularly impressed with the chef and the overall level of service throughout our stay. Everything was handled with great care and attention.
If we may offer a couple of small suggestions for future improvement: time management on the first day could be looked at, as we spent quite a bit of time locating the hotel, which meant lunch wasn’t ready upon arrival and caused a delay in the afternoon game drive. Similarly, on the final day, we arrived in Arusha quite early and had to wait at a coffee shop for some time before heading to the airport. Perhaps a slightly later departure or extended time on the game drive could be considered.
Also, while Johnson was very kind and hospitable, we felt there could have been more in-depth commentary during the safari about the Serengeti, Ngorongoro, and the wildlife. Most of the information shared was fairly general, and we would have appreciated a bit more detail and storytelling throughout. It also would have been a nice touch if he had offered to take a few more photos of us proactively during the trip.
That said, these are only minor points within what was an overall fantastic experience. We thoroughly enjoyed our safari and will certainly recommend your services to our friends and family.
IT
50-65 years of age | Experience level: 2-5 safaris
Outstanding guides
We had a great ten days safari thanks to two incredible guides, Samir and James. They were always available, patient in scouting for us the best game viewing, ready to accomodate out request to make the safari an unforgettable experience. They are the guides you wish to have in a safari!
IN
35-50 years of age | Experience level: over 5 safaris
Good overall itinerary and timely operations. Good drivers and guides.
Overall it was good, the pick up and drop was timely. Stay was also decent. Kruger safari could have been a bit better. Also vegetarian options could have been slightly better. But nice warm people and overall a good experience.
50-65 years of age | Experience level: 2-5 safaris
all bookings made
Itinerary was good, hotel bookings were reliable at excellent lodges
IN
20-35 years of age | Experience level: first safari
Wonderful week in Kenya
Booked the tour via Axis Africa Safaris.
Went to Masai Mara, Lake Nakuru & Lake Naivasha with Dickson Mutaiti. Dickson was warm, welcoming, very organized & knowledgeable. Saw all the Big Five in Kenya & loved the entire trip
65+ years of age | Experience level: 2-5 safaris
A wonderful experience in life time.
Josh is a driver and tour guide, who is very responsible and has a very driving skill even on the bumper & uneven road.
Would like to have a better 4 wheel car for this trip because the road is very bumpy.
50-65 years of age | Experience level: first safari
Good Value except for the Guide and Vehicle
The tour was a good value for the price. The accommodations were good for the what was charged. I was able to see and do everything I wanted and I enjoyed myself. The only drawbacks were the tour guide who was distracted and on his phone a lot and the vehicle interior was poorly maintained with ripped seat covers, trash from prior tours and poorly functioning seats.
ES
20-35 years of age | Experience level: over 5 safaris
Great in logistics and organising.
They are quick to respond when you have any question and really attentive, they were very reliable when organising the transport to the hot air balloon site. The experience has good value for money. The car, tents and sleeping bags were fitting of this adventure. The tents and sleeping bags were clean in every campsite, the food was amazing throughout the trip and the vehicle was in very good condition.
ES
under20 years of age | Experience level: over 5 safaris
Great
All their parks were amazing, the animals Uouou, you depend a lo about the luck cause is quiet difficult to see a leopard or those kind of animals but I’m sure that if you try and try and kept moving around the park you will find them.
PT
20-35 years of age | Experience level: first safari
Young agency with young guides and owners. Very available online and very good price, some issues
Overall, good experience for the price. Everyone was professional and the tour was delivered as discussed before.
Some issues with ponctuality, with almost 2 precious hours lost in the first day due to an avoidable delay, which dictated an absence of actual "game drive" in the Serengeti.
The guide and cook were young and both very friendly and helpful, altough sometimes seemed disoriented in the stops along the way and finding the spots to sleep and pickup food.
The vehicle was alright but quite old, without functioning outlets to charge phones and with some clear mechanical issues (the windshield cleaner was broken, making the drive in the rain very dangerous, and the velocimeter did not work at all). However, the guide was very careful when driving, trying his best not to put us in any risk.
The food was very well prepared by our cook. We had beer/soft drinks in the first meal (not in the others).
The parks are beautiful and full of wildlife, making the journey unforgetable even with some small issues to fix by the company
Too much pressure to write a review in front of them whilst still in the car.