US
20-35 years of age | Experience level: first safari
Fantastic company with the best guides in the world!
I went on a 12-day customized safari in Kenya and Tanzania, and my safari was co-organized by The Soul of Tanzania. The communication with them was flawless, very quick, and always to the point. The safari itself was a once-in-a-lifetime experience for me. The sheer beauty of Africa along with the excitement of being so close to nature allows to make truly unforgettable memories that will last a lifetime.
The tour was organized very well, the plan was clear, and the guidance I received from The Soul of Tanzania on how to prepare for my safari covered everything.
Also, I think that my guide Cleopa did the best job in the world. I was absolutely impressed by his knowledge about animals and Africa in general, as well as his ability to find interesting sights, many different (some of them extremely rare to spot) animals, and unique places during every game drive.
I can certainly recommend this company and Cleopa to anyone who wishes to travel to Tanzania.
US
20-35 years of age | Experience level: first safari
I would caution you not to book with this company
CAUTION - DO NOT BOOK WITH THIS COMPANY!
Natural World Kenya Safaris, operated by Humphrey N. Ndara, could not be more of a scam and disappointment. This is a safari company that prioritizes taking your money upfront and providing disappointment on the back end. The customer service and pretend caring stop once they have your money. We learned the hard way that the company’s business practices are at best dishonest and possibly fraudulent. If your intent is to experience all that Kenyan’s National Parks can offer, to receive the services for which you paid; to follow the itinerary to which was agreed and paid for; to be treated with honesty, common courtesy and respect; and/or to enjoy equipment that works, then we strongly suggest that you ignore any positive reviews this company may have and research other safari companies. Their positive reviews might have been deserved once upon a time, but clearly that time is in the past. DO NOT fall into the same trap we did. Kenya and the Kenyan people are too special to mar your visit by using this company. For more details, read below.
None of the equipment, including the “Off-road 4x4 Land Cruiser Jeep”, was as advertised. The vehicle did NOT have working electricity meaning that none of our phones or cameras could be recharged. The vehicle’s advertised WiFi was nonexistent. The portable fridge was broken so there was no cold water providing needed refreshment while in the heat of the Kenyan sun. The advertised sandbags for stability while picture taking were also nonexistent. The vehicle itself was old, busted in various places, and had abnormally inferior shocks (even for a safari vehicle). The poor condition of the vehicle ultimately resulted in an injury to one of us.
Although extremely disappointing, the poor (or lack of) functioning equipment could have been overlooked had the company not continued to ruin its questionable reputation through its misleading and underhanded business dealings. Despite having paid for all of our lodgings prior arriving in Kenya, we learned that it is Mr. Ndara’s business practice not to pay the lodging owners until the very last possible moment, and in some cases, not at all. Upon arriving early in the day at one of our lodging sites, we were unable to check in as the hotel/camp staff informed us that our lodging had not yet been paid by Natural World (Mr. Ndara). The hotel/camp staff suggested that we go ahead and spend our day in the park on safari under the assumption that all would be resolved before coming back at the end of our day. Unfortunately, when we arrived back at our lodging at the end of the day nothing had been resolved. In fact, the hotel/camp staff had been unable to contact anyone at Natural World all day. After an additional several hours waiting at the check-in desk, we were advised that we should (re)pay out-of-pocket and attempt reimbursement later. Our driver confirmed that this predicament is not an uncommon happening where Mr. Ndara is concerned. He often uses customer prepayments for other purposes.
Adding insult to injury, our driver (Jeff) was rude and condescending throughout our 9-day safari. He ignored asked questions, rushed us every time we stopped to take pictures, and repeatedly dropped us off at our camp earlier than scheduled (and much earlier than other safari groups that were staying at the same camp) causing us to miss the dusk hours when animals are most active. He did this without any explanation and got angry when we questioned him why he was returning to camp so early. Multiple times he skipped destinations listed on the itinerary that was agreed to when we submitted our safari down payment. One of the better examples of our driver’s rudeness is when he told us, “Why bother telling you what these animals are called since you can’t seem to remember them?”
On our last day of the safari, Mr. Humphrey Ndara verbally promised his commitment to addressing our negative safari experience and poor treatment. Unfortunately, true to form and never responding to our emails, this was just one more false and broken promise and another item to be added to the long list of extreme disappointments we suffered at the hands of Natural World, Mr. Humphrey and our driver Jeff.
IN
20-35 years of age | Experience level: first safari
NL
South Africa is a beautiful country for a holiday
For wildlife, Kruger Park is highly recommended. Private game drives (such as at Tomo Lodge) are also highly recommended. With an expert guide, you can see the Big Five; and many other animals. You can eat delicious food in South Africa - the prices in restaurants are relatively low. People are generally friendly. However, there are areas that you should not visit as a tourist, because you may become a victim of crime. The use of trains and buses is also not recommended.
FR
20-35 years of age | Experience level: 2-5 safaris
Really professional !
We chose Tilman Safari for our trip to Mount Kenya with my friend and we are super happy about our experience. Our guide, Charles was really nice and passionate. So was his team ! They treated us so well I highly recommend it !
ES
20-35 years of age | Experience level: 2-5 safaris
Outstanding experience with Joseph
Amazing experience overall.
Since the planning with the advice from Joseph to the adaptability while doing the safari.
Joseph is a guide that really caree about us, gave us very interesting information throughout and kept a very friendly and gentle approach. The value for money is also good and their conditions very easy. You can definitely TRUST majestic tours! Great experience!
CO
35-50 years of age | Experience level: 2-5 safaris
Organized and reliable
Solo Traveler 14 Days Kenya - Tanzania Safari. Great from the beginning to the end, they delivered as agreed in their offer. Excellent driver/guide, with a lot of experience and knowledge about Kenya and the fauna. For the Tanzanian part they partnered with an excellent operator. They helped me with everything I needed during the trip. Thank you Daniel (operations manager) and Shaddy (driver/guide).
IT
35-50 years of age | Experience level: 2-5 safaris
Kilimanjaro ascent - Lemosho route adventure
Jackson organised for me and my two friends the Kilimanjaro ascent tour on the Lemosho route. He was extremely helpful from the start, friendly and patient with our many questions about the tour and the organisation.
His offer was the best price out of the various operators we researched before choosing. He set up our adventure, picked us up at the airport, introduced us to our chief guide Bony and made us feel immediately welcome and at home. The trek was organised and led by Bony and was an incredible experience. The team put together by Bony was fun, friendly and helpful and made us enjoy greatly not just the mountain but our time with them too. The night of the final ascent, reaching Uhuru peak with our guides and then coming down to base camp to find the rest of the team waiting to celebrate with us was an experience I will treasure forever.
IT
20-35 years of age | Experience level: first safari
Amazing safari
We had an amazing tour with our rider Juma who was extremely helful, skilled and patient. He was not only our driver but also our guide, very prepared about animals and very anke to spot them. We were lucky enough to be alone on the jeep even though we did non book a private tour because we went on June which is low season. Temperature was perfect, no insects, we saw a lot of animals, including a Leopard and thanks to Juma Who brought us straightly in the right place even Lions. Every lodge was beautiful and we even had the walking safari and the night safari. It was our first Safari trip so we did not know we would have liked it so much otherwise we would have booked for much more days. The car was comfortable and they gifted us a bottle of water. One thing to keep in mind: you will be having long journeys in the jeep between the lodges.
50-65 years of age | Experience level: first safari
Amazing experience, highly knowledgeable and patient
BG went above and beyond to allow enough time and to give us the best chance to see the animals we wanted to see. Highly recommended!