RU
50-65 years of age | Experience level: over 5 safaris
Excellent service
I did safari with my friends, 14 people totally and everyone were satisfied . I know the owner, Mr BG already 5 years and I trust him for sure. He is working now with his son, so that’s family run business. Definitely recommend!
IT
35-50 years of age | Experience level: first safari
Excellent experience
Great experience, good communication on Whatsapp, they planned the tour according to our preferences.
Our safari guide Norton is a careful driver and has a real talent to spot animals.
50-65 years of age | Experience level: 2-5 safaris
Wonderful
Our family has just had the most wonderful week in Uganda with Roads of Adventure.
The highlights were many: seeing the Big Five, spending time with mountain gorillas, exploring beautiful national parks and experiencing the incredible scenery that Uganda has to offer. Every day seemed to bring something new and memorable.
What really made the trip special, however, was our guide, Fred. He was exceptional from beginning to end. Always kind, patient, attentive and knowledgeable, he went above and beyond to ensure everything ran smoothly and that we enjoyed every moment of the trip. We felt completely looked after throughout.
This was one of the best family holidays we have ever taken and we would not hesitate to recommend Roads of Adventure and Fred to anyone looking for an unforgettable African safari.
DE
50-65 years of age | Experience level: first safari
An unforgettable and exciting journey
Upon our arrival at the airport, we were given a very warm welcome by our guide Ashery, who speaks excellent German. Waiting for us by the jeep was Alex, our driver for the entire duration of the safaris.
It was a truly wonderful, extraordinary, and unforgettable trip for us. In the parks, both of them showed us a great number of animals with genuine passion. Our guide Ashery, explained everything about them—it was as if he were reading straight from an encyclopedia!
They were always attentive to our wishes and were there for us whenever we needed anything.
The accommodations were all excellent, ensuring we were well-rested and ready to start each new day.
Thank you so very much for these fantastic days and for being such wonderful companions in Tanzania; we highly recommend this trip and these guides.
Best regards,
Jutta and Jochen
50-65 years of age | Experience level: 2-5 safaris
Fantastic... great trip
Fun, educational, and totally amazing!
Melita (Guide) and Tito (cook), were fantastic and would recommend the trip to anyone. Been on 4 previous Safaris and they didnt even get close to the trip we have just enjoyed.
Book these guys- you won't be disappointed!
DE
50-65 years of age | Experience level: 2-5 safaris
Good Support, very experienced Guide
Great Safari in the Selous, good and robust car, experienced Guide , we had a good time
NL
20-35 years of age | Experience level: 2-5 safaris
Disappointing safari – unprofessional guide, poor vehicle and inadequate complaint handling
Disappointing safari – unprofessional guide, poor vehicle and inadequate complaint handling
We booked a private safari with Africa Joy Tours. Although the wildlife was amazing and our accommodation was excellent, our experience with Africa Joy Tours was very disappointing.
Unprofessional guide – our biggest complaint
Our driver was skilled at spotting wildlife and navigating difficult roads, but he was certainly not the professional safari guide we were promised.
He provided almost no information about the animals, parks or surroundings. Even basic questions were often left unanswered. Communication was poor, and his attitude was frequently impatient, dismissive and sometimes outright rude. We repeatedly felt disrespected.
We tried addressing these issues directly with him, but this did not lead to any meaningful improvement.
Poorly maintained vehicle
The safari vehicle was extremely old, worn out and in noticeably worse condition than other safari vehicles we encountered.
We experienced multiple mechanical and electrical problems, including flat tyres, malfunctioning windscreen wipers, doors that could not be opened properly and other defects affecting comfort and safety.
Several problems existed from the start and continued even after we reported them.
Disappointing complaint handling
We contacted Africa Joy Tours during the safari. They apologized and offered complimentary drinks, but the problems continued.
Afterwards, Africa Joy Tours acknowledged that both the vehicle and guide had been below the expected standard. They offered $100 in compensation, which we considered inadequate given the extent of the problems and the cost of a private safari.
When we requested more appropriate compensation, they explained that their profit margin was too small to offer anything further.
We found this particularly disappointing. A company’s profit margin should not be the customer’s responsibility when the promised service has not been delivered.
Conclusion
Despite the incredible wildlife and excellent accommodation, Africa Joy Tours failed to deliver the professional safari experience we had booked.
We expected a knowledgeable, respectful guide and a properly maintained vehicle. Unfortunately, neither was provided.
Based on our experience, we cannot recommend Africa Joy Tours and would not book with them again.
CA
50-65 years of age | Experience level: first safari
Danforth was such a great and experienced guide.
This was an amazing experience and our guide Danforth new where and when to go and find us the big five. He was so knowledgeable and was able to get us up close and personal with amazing animals. To add, the food for lunches was so good. Hot lunches instead of box lunches and the places that we stayed at were A1. Can’t wait to come back. Thanks Danny boy.
65+ years of age | Experience level: first safari
Knowledgeable ,professional and approachable.
Well where do I start ! It was the trip of a lifetime with an amazing guide.we were picked up on time every day and told where we were going ,how long it would take us to get there. We asked questions ( lots) and Sammy always knew the answer. We stopped to look at the animals and were always asked if we were ready to move on. We feel this trip was well worth the money and would highly recommend this operator. Our every need was catered for.The vehicle was quite comfortable considering the roads are very bumpy and there were plenty of cold drinks on offer.
BR
20-35 years of age | Experience level: first safari