Very Good and refunded the added fuel surcharge
Update on my review below, Tanzania Specialist got in touch and has offered to refund me the full amount of the extra fuel surcharge which i have accepted.
Great choice of company overall with knowledgeable guides and helping to tailor the package to suit our budget and places to visit, however the downfall was that they asked for an additional 4% fuel surcharge 3 weeks before we were due to fly out, even though we had already paid the full amount 5 months prior. When I questioned it their response was its because of the recent war price increase, but no other companies were doing this, just this company even though they already are the largest safari provider in the country! When asked for a further breakdown for the charge, they weren't able to provide this, only gave a few numbers against fuel for cars, plane etc, nothing in depth to justify the charge. The original quote already includes the daily fuel charges for your trip. There was no mention anywhere during the course of planning, booking and paying about this possible extra charge, they hit you right at the end knowing you can't cancel the trip at this late stage and will pay! We already paid in full which was quoted in USD, then another 4% charge of total trip amount, converting to AUD$ is a lot money for us!
Because of this i won't be choosing them again
20-35 years of age | Experience level: first safari
He was knowledgeable about the animals and flexible, allowing us to see what we wanted.
It was a great value for the money, and our tour guide Robin was great. Consider a midlevel safari accommodations for a nicer stay with better food. A once in a lifetime trip!
50-65 years of age | Experience level: 2-5 safaris
Excellent!
We had a wonderful safari experience! Our driver was excellent, safety conscious, and knew exactly where to place the vehicle for maximum animal viewing without being in their space. We loved the accommodations and food. Communication was professional.
SG
20-35 years of age | Experience level: first safari
Good, reliable and stressfree
They were professional and followed the Itinerary as promised
Our guides - Amos and John were knowledgeable and answered all our questions patiently, good nature and good drivers.
Mother nature is amazing and axis helped us connect with it better.
CN
20-35 years of age | Experience level: first safari
Amos, perfect and highly recommended
Our safari guide Amos delivered an absolutely fantastic experience.
He is a calm, skilful and safe driver on rough park roads. Amos is warm, friendly and attentive throughout the whole journey.
He possesses impressive wildlife knowledge and has sharp eyes for spotting animals and birds.
The entire safari exceeded our expectations and felt perfectly arranged. We hope to revisit Kenya someday and highly recommend Amos to all travellers.
CN
20-35 years of age | Experience level: first safari
Amos Five stars highly recommended highly recommended
From the communication to the services everything is perfect and kind, we saw everything and the experience is fantastic, comfortable cars an accommodations
65+ years of age | Experience level: over 5 safaris
Unforgettable safari experience
Thanks to Mountain Warriors' excellent guide John Eliezer, we enjoyed a terrific four day safari to Tarangire, Serengeti and Ngorongoro Crater. The Serena lodges, Kubukubu tented camp and the Ngorongoro Rim Lodge were all excellent -- make sure to nail down the best lodges early with Mountain Warriors as they fill up quickly.
As seasoned African travelers, we found John to be remarkably friendly, knowledgeable, and a very professional guide -- clearly a leader moving quickly to the top of his profession. We were very impressed with John's remarkable abilities of identifying and guiding us to all varieties of animals and birds. We saw all the "big 5" up close and personal, including a pride of 13 lions, several cheetah, a number of leopards who literally walked up to our vehicle, several rhinos, and all manner of hippos, gazelles, buffalo, zebras, wartebeest, and other mammals. Overall an unforgettable and highly rewarding trip.
DE
35-50 years of age | Experience level: first safari
Every Game Drive Brought a New Surprise.
Rather than rushing from one wildlife sighting to another, this safari gave us time to truly appreciate each moment. We spent several hours exploring Tarangire National Park, where the massive baobab trees, large elephant families, and peaceful atmosphere made the experience feel incredibly special. Later, visiting the Ngorongoro Crater offered a completely different landscape, packed with wildlife and unforgettable views in every direction.
One of the biggest reasons the trip felt so enjoyable was Jeremy. He understood exactly when to stop, where to wait, and how to position the vehicle so everyone had a great view without feeling hurried. His calm approach and genuine passion for Tanzania's wildlife made every drive more interesting. Suricata Safaris delivered a well-planned experience that balanced adventure, comfort, and unforgettable wildlife encounters from beginning to end.
CH
under20 years of age | Experience level: 2-5 safaris
Very responsive and effortless
From the beginning onwards Jocky Tours helped me create the best overall itinerary in terms of my requests and needs. I was given many options, prices and great suggestions from beginning onwards. They didn’t just help me with safari details but also hotel bookings for example. I was added to a group with a great tour guide, working not only as a driver, but also as a great spotter for animals, telling us about interesting animal facts and always trying his best to make us feel comfortable and great at all times. I therefore really want to thank John Walter particularly. I would definitely recommend this company and guide if you wish a smooth and effortless safari experience!
CA
20-35 years of age | Experience level: first safari
Papa John has been extremely accommodating and a pleasure to have on the tour.
I went on the 7 day safari tour with papa John. This trip has been nothing short of amazing and impressive. Papa John is very knowledgeable about the parks and wildlife as well as going out of his way for us to get some of the best photos and to find the big 5. Jocky tours has curated a wonderful excursion. Will recommend this trip for anyone wanting to explore Kenya and the wonderful country this is.