DE
Excellent and children friendly
Tierras safaris are well organized, punctual and very considerate. We did our Safari in Samburu with our 6 & 8 yr old kids. When we were picked, they gave us a bag full of snacks for the kids and they provided us with lots of drinking water. Our kids loved the game drive and talked about the experience throughout our vacation. Thanks David for the organization and Macharia for the patience that he had for the kids.
MY
50-65 years of age | Experience level: 2-5 safaris
Top notch service!!
We started our journey early in the morning when we landed in Kilimanjaro. Kida who had so patiently attended to all our queries and requests, picked us up and just a short distance away, we were then transferred to the safari vehicle driven by our knowledgeable guide Meku. Day 1 at Tarangire National Park, we were greeted by lions, zebras, giraffes, elephants and many more. Day 2 in the Serengeti was even better where Meku was able to track lions, cheetahs and other animals. Day 3 we were brought to the Hippo pool, unbelievable to see so many having their morning dip. We were lucky to have Meku as our guide, who would've thought we were able to spot leopards and cheetahs three times each! We didn't think Day 4 could get any better but it did - we scored the full Big 5 when we spotted the elusive Rhinos, massive yet runs fast. All in all, the best safari with the best team, a big thank you to Kida and Meku, thank you African Bovine team!
SE
50-65 years of age | Experience level: first safari
Avoid Abuus - take someone who is professional and cares about their customers instead
Our 6-day safari in Tanzania with Abuus was badly mismanaged. Poor organization, constant misinformation and a lack of basic service meant we missed some 30% of the promised game drive time.
Communication was either non-existent or misleading during the entire time. We were seldom properly briefed unless we explicitly asked, important information was withheld, schedules changed without explanation and the guide regularly gave contradictory or clearly false excuses for delays and shortened game drives. We were repeatedly treated as though we were the problem when asking basic questions.
Most importantly, we missed so much game drive time. We had late departures every day, spent far too much time on transport roads as the slowest vehicle of all, waited for passenger pickups, transfers and logistical errands inside the parks, and had major parts of our Serengeti and Ngorongoro game drives cut short and even cancelled.
The first afternoon game drive was cancelled completely without explanation (they told us we could only spend 24 hrs in Serengeti, when in fact, we had paid for 48).
In Ngorongoro, all other companies left at sunrise. We stayed behind for another three hours, had a quick drive around the crater and then left long before everyone else.
The overall service was also poor. The vehicle was dirty throughout the trip, drinking water was only provided if we repeatedly asked, there was little or no guidance outside the vehicle – the guide simply disappeared - and no one ever accepted responsibility or apologized when things went wrong (which they did, repeatedly). Instead, they came up with different and alternative excuses that were clearly not truthful.
It became obvious throughout the trip that all other tour companies we saw were providing a far better experience. Our experience in Kenya with another company the week before was also a huge contrast, with service that was professional, organized and customer-focused.
I should add that all other passengers we met who used this company had even worse experiences than we did. Avoid this company if you can, is my honest recommendation.
CO
35-50 years of age | Experience level: first safari
The trip of my dreams
Everything in the tour was perfect, we saw many animals, I was so happy to see the big 5 just some meters in front of my eyes. Simon, our guide, was really good driving and he knows about all animals that you see in the different parks. He was always attentive to see animals and explain anything we need about them. James, the travel agent was also always answering my question before coming and planned everything perfect for us.
DE
An unforgettable Journey through Rwanda & Uganda!
Our journey through Rwanda and Uganda was simply unforgettable and without a doubt one of the greatest adventures we’ve ever had!
The Golden Monkey trek in Rwanda was a great way to start the trip, and visiting the Genocide Memorial was deeply moving. Although it was an emotional experience, it is an absolute must for anyone visiting Rwanda.
The highlight of our journey was, of course, the Gorilla Trekking in Uganda. Our guide, Sulait, used his excellent local connections to arrange a fantastic gorilla family for us to visit. Being just a few meters away from a gorilla family with a newborn baby is a moment we will cherish forever. We were also incredibly lucky during the Chimpanzee Trekking—we found ourselves right in the middle of a chimpanzee family within just 20 minutes!
The safari in Queen Elizabeth National Park was equally amazing. We spotted lions, elephants, several species of antelope, a leopard, African buffalo, and many other animals. Sulait had arranged for a local ranger to join us, whose extensive knowledge of the wildlife and ecosystem made the experience even more fascinating.
The entire trip was exceptionally well organized. The accommodations were carefully chosen, and everyone we met was friendly, professional, and helpful. From the very first day to the last, we always felt well looked after.
Throughout the entire tour, we were accompanied by our guide, Sulait, who was incredibly kind, funny, and entertaining. He is an excellent and very safe driver, so we always felt completely comfortable on the road. Whether it was finding delicious local restaurants for lunch or stopping whenever we wanted to take photos, Sulait took care of everything and always made sure we had the best possible experience. Thank you Sulait, we couldn’t have asked for a better guide!
We would book this tour again without hesitation and wholeheartedly recommend it to anyone looking for an unforgettable adventure in East Africa!
50-65 years of age | Experience level: over 5 safaris
Excellent service and quick response
We reached out Theresia, the owner of Soul of Madagascar, one year ago for preparing our trip to Africa in this year. Theresia gave me very quick response with beautiful and detailed proposal. We finally chose Soul of Madagascar as our tour agency.
Theresia was very responsible and thoughtful. She checked details of our itinerary with us before our arrival, and followed up our feedback for our whole trip. We really appreciate all her help.
Michael, our multi-days guide was very professional and experienced.
Manua, our young driver, was very friendly.
We had a great time in Madagascar.
We highly recommend Soul of Madagascar as tour agency and we will entrust them again if we come back to Madagascar in the future.
20-35 years of age | Experience level: first safari
Masai Mara, Nakuru and Amboseli tour
We had an incredible safari in Kenya with Axis Safari from start to finish. Everything was exceptionally well organised, and the entire trip ran so smoothly, allowing us to relax and fully enjoy the experience.
A special mention has to go to our driver, Mo, who was absolutely fantastic. He was incredibly knowledgeable about the wildlife and the local area, and his experience really made a difference. He always seemed to know exactly where to go and consistently found the best spots for amazing wildlife sightings and unforgettable photo opportunities.
The organisation and attention to detail from Axis Safari was amazing. We saw an incredible variety of wildlife, and every day brought something new and exciting. We couldn't have asked for a better safari experience and would highly recommend Axis Safari—especially if you're lucky enough to have Mo as your guide!
50-65 years of age | Experience level: first safari
Professional, helpful, and accommodating.
I took my family of six to Safari in Tanzania in 2016. We made our arrangement over email and text. Communication with the owner Emmanuel. He was incredibly responsive with our request despite the time difference and patient with the explanation of the package. For the trip, Michael pick us up at the airport and took us to the Banana eco lodge. He was also our guide and fixer for our Safari. He absolutely knows his way around the animal preserves and national parks and able to spot different wild animals for us. He really took care our family for the five days of the safari.
The tour owner Emmanuel also took us to a waterfall hike, coffee plantation, and around town in Arusha before the safari.
We could not imagine a better tour organizer. Would definitely recommend Almasi Africa to anyone interested.
FR
20-35 years of age | Experience level: first safari
Available at any moment.
You will find that David is immediately very responsive to any questions you have, from the prebooking stage right through to the final day of the safari. He was very accommodating upon our arrival, making everything easy. He successfully coordinated our safari remotely without a hitch, covering both Kenya and Tanzania. As for the guides, they tend not to talk much, but they are happy to answer questions if you want more information. Don’t hesitate to try the optional activities and mention them early in the planning process, as they are well worth it. The accommodation was generally decent, considering it was a budget safari. Expect a bit more waiting around in Tanzania than in Kenya when it comes to logistics, though it’s nothing major. I would recommend this tour operator without hesitation. David is a true professional.
35-50 years of age | Experience level: first safari
No better way to Safari !
We did a 5 day mid range safari to Serengeti, Ngorongoro, mantra and Tarangire with Suricata and couldn’t be more pleased . Ayman Mongi at the office was my contact who helped me with the quote - he was always very prompt to reply and provided all answers clearly. Best part was our guide Damian , who is the GOAT when it comes to his personality ,communication and his knowledge of the animals and birds on Tanzania . He knew them by heart , was a virtual dictionary of the parks! He made sure we saw the Big 5, ugly 5 and more! Or safari vehicle was in tip top shape , was very comfortable . The food provided during safari was hot (no sandwich boxes here), and was tasty. The accommodations were good, but main highlight was their Suricata Boma lodge , which was on banks of Lake Manyara and was an excellent property! It punches way above its weight- the staff are extremely kind and helpful, food is excellent. Overall we highly recommend Suricata, especially Damian!