CN
35-50 years of age | Experience level: first safari
Very thoughtful and reliable.
Highly recommend this Tanzania local tour company! Excellent service, professional and friendly guide, well-organized itinerary, smooth and safe trip.
CN
35-50 years of age | Experience level: first safari
Incredible and impressive journey, the guides are hardworking, patient and nice.
They provided very good service, and replied questions quickly. I will recommend West Wild to my friends who want to travel in Africa.
CN
35-50 years of age | Experience level: first safari
CN
20-35 years of age | Experience level: first safari
Splendid journey with unforgettable moments
Many thanks to our professional and hard working guider, Jackson, who lead us to find different kind of animals, baby lions and witness cheetah's hunting process. Besides, the tended camp guider chosed is beyond my expectation.
GR
35-50 years of age | Experience level: first safari
Amazing tour, amazing people!
Mr Issa is a very reliable person! From the beginning he helped me by answering every question I had. The accommodations were all excellent, the food was delicious and our guide David was very experienced. You should all definitely try it.
SG
50-65 years of age | Experience level: first safari
Uganda Stole Our Hearts — An Unforgettable Journey with Wagatil Safaris.
Our experience with Wagatil Safaris in Uganda was simply exceptional — 5/5 stars, and honestly, we wish we could give more.
From the very beginning, the communication was clear, responsive, and professional. Planning a 13-day trip to a country we had never visited could have felt complicated, but the team made everything straightforward and stress-free. Questions were answered quickly, expectations were set clearly, and the itinerary was well organized from start to finish.
We traveled as a family (my wife, 54; my daughter, 19; and me), and by the time we left Uganda, it genuinely felt like we were saying goodbye to friends we had known for years. Uganda has a way of getting under your skin in the best possible way.
For anyone who loves wildlife and nature, this experience is beyond words. I’ve never enjoyed zoos — seeing animals in captivity has never felt right to me — so witnessing these incredible creatures in their natural habitat was priceless. Nothing compares to standing close enough to a silverback gorilla to hear it breathing, walking near rhinoceroses, or watching vultures circle and finish a carcass. These moments stay with you.
The highlight of the trip, without question, was our guide, Martin. He is deeply knowledgeable and enriched every day with stories and insights about the animals and the land — from lion behavior to migration patterns and local ecosystems. He seems to know everyone (and their cousins) across Uganda, which made a real difference when it came to knowing where to go, what was happening, and where we had the best chances to spot wildlife. His reliability and calm presence made us feel safe and well taken care of at all times.
Partway through the trip, I had a personal matter back home and needed to leave early. Martin handled everything quickly and calmly, coordinating my return to the airport without stress. That level of service and reliability is rare. After spending 10 days traveling with him, I felt completely comfortable leaving my wife to continue the rest of the journey with Wagatil Safaris and Martin — that says a lot about the trust he builds.
The tour itself was incredibly well designed. The pacing, variety of parks, wildlife encounters, and cultural experiences all felt thoughtfully planned. Every day brought something new — from gorillas and lions to river safaris, villages, and breathtaking landscapes.
In terms of value for money, this trip exceeded expectations. The logistics, guiding, accommodations, and overall experience delivered far more than we anticipated. The accommodations were consistently excellent, and the staff at every lodge and hotel were warm, attentive, and genuinely welcoming. There is something very special about the people of Uganda.
I usually plan and manage my own travel and rarely book guided tours, but Uganda is different. Navigating the parks, distances, and wildlife opportunities would have been far more difficult on our own. Having a knowledgeable, reliable guide made everything seamless and allowed us to focus fully on the experience.
This was not just a trip — it was an experience that will stay with our family forever. I wholeheartedly recommend Wagatil Safaris and Martin to anyone considering Uganda.
PL
50-65 years of age | Experience level: first safari
Trustful and reliable Go with him
Everything was organised perfectly and above expectations
Transport to little zebra camp safari at Masai Mara and way back Very nice place to stay
and great experience in the park
35-50 years of age | Experience level: 2-5 safaris
It was the best ever. The trip provided a great deal of enjoyment and entertainment.
All of the arrangements and schedules were meticulously planned beforehand. Everything was safe. The programs were well-structured. We anticipate that Kisangara will surpass other businesses in the near future.
CN
20-35 years of age | Experience level: first safari
Incredible 7-day Kenya safari with Jungleroam & guide Kush. Visited Amboseli, Naivasha, Nakuru, Maas
Just finished an incredible 7-day safari in Kenya with Jungleroam and our guide Kush, and I couldn’t be happier! We visited Amboseli, Lake Naivasha, Lake Nakuru, and the Maasai Mara, and every stop was absolutely unforgettable.
We were lucky enough to see snow-capped Mount Kilimanjaro clearly in Amboseli, and successfully spotted the Big Five!
A huge thank you to our guide Kush — he is professional, patient, funny, and amazing at finding wildlife. He has an incredible eye for animals and knows exactly where to look. When I had issues with my local SIM card, Kush kindly helped me communicate with customer service and solved the problem right away.
He was so kind and persistent in helping us track lions until we finally found a large pride with adorable cubs — it was such a magical moment. The highlight of the trip was when Kush patiently waited with us until we saw a leopard emerge from the bushes and climb up a tree — a truly wild and breathtaking scene I will never forget.
Kush also takes fantastic photos and made the whole journey fun and comfortable. The trip offers great value for money at a very reasonable price.
Highly recommend Jungleroam and especially guide Kush to anyone planning a Kenya safari!
10/10 experience! ✨
RS
35-50 years of age | Experience level: 2-5 safaris
Promises luxury, struggles with delivery.
This review relates only to the service provided by the safari company in organizing our trip, not to the national parks, wildlife, or Kenya itself, which were all wonderful.
First, I would like to emphasize that our guide, John, was excellent. He was kind, professional, and did his best throughout the journey. Our dissatisfaction does not relate to him.
We booked an eight-day package that included the word “luxury” in its name. After receiving the offer, we accepted it and paid 50% within a few hours. Later the same day, we were informed that two of the four lodges included in the confirmed offer were not available. Having already paid, we felt we had little choice but to accept the proposed alternatives. We were particularly dissatisfied with one of the replacements.
Two days before departure, we were informed that yet another lodge was unavailable and were offered a different property, which again was not our preferred option.
Upon arrival at the airport, the agent who organized the trip arrived approximately 40 minutes late, which was quite exhausting after a long international flight.
The vehicle provided for the safari was operational but quite old and extremely noisy. Although this did not prevent us from completing the itinerary, it made long drives significantly more tiring than expected.
We also had the impression that the itinerary may not have been carefully planned in practice, as some activities were poorly distributed across the days, which resulted in adjustments having to be made during the trip.
The most disappointing aspect for us concerned included activities. One afternoon in Ol Pejeta, we did not have the scheduled game drive because, as we were told, there had been a misunderstanding regarding the validity of the park entrance tickets.
Additionally, although a visit to Hell’s Gate was clearly listed as included, we were initially informed that we would need to pay the entrance fee ourselves. After discussion, the company agreed to cover the cost. However, on the same day, the visit to Crescent Island, which was also clearly stated in the itinerary - was not organized.
Based on our understanding, this resulted in us missing activities with a combined value of several hundred dollars in park fees.
Overall, in our opinion, communication and organization were not at the level we expected, especially for a tour marketed as “luxury.” In our experience, the company was very efficient when it came to securing payment, but less consistent when it came to delivering the agreed services.
We had a memorable time in Kenya thanks to the parks and our guide, but from an organizational perspective, the experience fell significantly short of our expectations.