Perfect
Our guide Lee was a lovely young gentleman who looked after us and communicated clearly, was friendly and informative and ensured we had a wonderful time. He was totally professional while engaging with us and answered all our questions as well s given us insight to the local lifestyle. He was EXCELLENT in every way . We had just come from a previous tour company where our guide was not at all helpful so we were delighted to receive the high standard of assistance from Lee and this much much better tour company.
From my very first interaction with Exec Africa from a quote to our last drop at the airport they were fantastic to deal with and totally recommend this company.
20-35 years of age | Experience level: 2-5 safaris
Do not recommend. Dishonest business practices, poor communication
We booked a 3 day Masai Mara safari with Unscripted Safaris. While our time in the park itself was good, the whole experience was marked by poor communication and shady business practices. The first point of suspicion was that the tour informed us several months after booking that our costs would be increased by nearly $300 a person due to an increase in park fees. However, these fee increases had been announced well in advance of our booking and we had assumed that they were already included in the price of our safari. We had no choice but to pay. On the day of our safari, the guide that we specifically had requested was not there, and was replaced with someone else. This was done without any prior warning or communication. Most critically, our itinerary at the time of booking that our tour would a 3 day safari that included an afternoon game drive the first day, a full day the second, and a morning game drive on the final morning. Halfway through our safari, we were told by our guide that this was not possible, and we would have to leave immediately in the morning of day 3 and depart the park. This was supposedly due to park policy, but none of this was communicated to us in advance. Our tour was cut short of what was promised, and our request for a partial refund was refused.
It was clear that Unscripted was simply telling us whatever we wanted to hear in order to make the sale. Once we had booked, all sense of customer service went out the window. Next time, I will go with a more honest company.
US
8 days lemosho route
The 8 day experience was very fantastic.
The staff who climb with us are always kind and willing to give us their full support.
ES
35-50 years of age | Experience level: first safari
Very good safari
We did the safari with 2 couples of friends in Spanish and we had an incredible experience. Our guide Prince was attentive to everything and explained everything we saw. In addition, our cook Omare prepared a delicious meal for all of us. As for the price, it was quite good.
(automatic translation from Spanish)
AZ
20-35 years of age | Experience level: 2-5 safaris
Excellent service
Very supportive and flexible agency with excellent management and guides! We loved the experience from the first message to the end. We even changed our next tour to have it with Paws and Claws!
KR
20-35 years of age | Experience level: first safari
Lively and Interesting
It was such A Memorable 4-Day Adventure with a Vibrant Guide!
As students short on time during a study conference, we couldn’t have asked for a better way to spend our break than with Renai Adventures. Our 4-day Rwanda safari was perfectly tailored to fit our tight schedule, allowing us to explore the country’s stunning natural beauty. The highlight of our trip was trekking to see the majestic mountain gorillas in Volcanoes National Park – a truly humbling and unforgettable experience.
We also enjoyed an exciting game drive in Akagera National Park, where we spotted elephants, giraffes, and zebras roaming freely. Our guide, Mr. Yagala, was a standout – lively, engaging, and full of fascinating stories. He kept us entertained throughout the trip while ensuring everything ran smoothly. This adventure was short but packed with incredible memories, and we can’t recommend Renai Adventures enough!
US
35-50 years of age | Experience level: 2-5 safaris
Action packed 5 days!
Our tour guide Adison was excellent, amazing driving skills! We encountered an immigration snag, but we were impressed the tour operator was able to push everything back one day thankfully. A lot of driving, but it was a very interesting drive through the villages. The Nkuringo gorilla lodge was the nicest place we have ever stayed. The gorillas was definitely the highlight of the entire Africa trip!
20-35 years of age | Experience level: 2-5 safaris
Beautiful
My partner and I, along with 30+ other guests (wedding celebrations) booked a 2 night safari trip which was coordinated by Moafrika Tours. Everything was well organised and communicated well. We stayed at the Ivory Tree Lodge which was beautiful. We saw 4/5 of the big 5 almost every safari trip we took. It was great value for money- safaris, transport (which they adjusted timings in accordance with our flights), accomodation and all meals (delicious) included! Everyone had a fantastic time and some people are planning on returning too
CA
65+ years of age | Experience level: first safari
Rene and Vincent are a great team. They are very enthusiastic and give great support to the cyclists
It is a great itinerary with lots of variety. ….we did bike safaris, vehicle safaris and boat safaris , all with great guides so we saw and learned a lot . The cycling was varied….with great scenery and the option to get a ride if it was too steep or hot. Accommodation was great. Rene and Vincent are friendly, helpful and knowledgeable An amazing trip
US
50-65 years of age | Experience level: first safari
Matthew was patient, wise, new all the good spots to go, and created the Perfect Safari/Beach Vaca!
I worked with Matthew for over 18 months creating the Perfect Kenyan Safari + Chale Island Beach vacation for my husband and I. He was so very patient with me, answered every single question of mine (and there were a LOT of questions - as neither my husband nor I had ever been to Africa!), and gave us all the tips of traveling in Africa, where to go, where NOT to go - and worked with us in such a kind manner while also keeping our budget in mind. I would HIGHLY recommend Matthew as a tour operator to anyone that wants that Perfect experience in a different land, while also keeping us very safe as well!!!!
