CA
20-35 years of age | Experience level: 2-5 safaris
Amazing experience
We had a great experience with Suricata Safaris for a six days group safari camping. The compagny was very structured even though the order of the safari changed last minute. We saw a lot of animals and our guide Gerald was very informative about the animal kingdom. He cared about the guests and was very passionate. My only negative point would be the food. 4 of our group of 5 were food poisonned, so i would say to be careful with the food. And each night there were other people who has been sick too. Facilities at dik dik campsite were bad though.
65+ years of age | Experience level: 2-5 safaris
Concerned with providing us a wonderful experience.
Our trip was theperfect mix of city and safari experiences
35-50 years of age | Experience level: 2-5 safaris
Very efficient
Mariel is very efficient and takes all requests as well as ideas very seriously.
JP
50-65 years of age | Experience level: 2-5 safaris
Adventure of a life time !
Thankyou shades for the memories you helped me and my family create. Thankyou Mary and the rest of the tour team. Hope to see you all soon .
EG
20-35 years of age | Experience level: first safari
Very Cooperative
Mr Widman and the team are very cooperative and responsive. They make sure everything is organized and they get to the locations ahead of time so nothing is delayed. I went to the Mikumi National Park 2 Day Safari with them and it was great.
CN
20-35 years of age | Experience level: first safari
Good
It was an amazing safari experience! Our guide was knowledgeable and we saw lots of wild animals. The service was great. Highly recommend.
CH
35-50 years of age | Experience level: first safari
An unforgettable experience
The entire tour was incredibly well organized and will always remain a wonderful memory for me. Seeing all the animals in their natural habitat was truly impressive. On top of that, our guide Rasta shared lots of interesting and educational information throughout the tour!
FR
35-50 years of age | Experience level: first safari
Could have been better
Our safari in Tanzania was an extraordinary experience, and we were fortunate enough to see all the animals we had dreamed of, often in incredible situations. However, I want to separate the magic of the wildlife from the quality of the service provided by Benson’s team. There were several aspects of the organization that could have been significantly better.
1. Lack of preparation and practical information. Sleeping in a tent in the Ngorongoro Crater was an extraordinary experience in itself. However, we had not been informed beforehand that we needed to bring soap and towels. As a result, we had to shower without soap and dry ourselves with our clothes. While these may seem like small details, they reflect a lack of preparation and communication that should be avoided, especially given the price of the safari.
2. Concerns about the vehicle’s mechanical condition. Our safari vehicle sometimes struggled to start and seemed to lack power when driving uphill. We were regularly overtaken by other vehicles, which made us concerned about its mechanical condition and reliability throughout the trip. We would have appreciated greater reassurance that the vehicle was in good condition.
3. A lack of personal attention and communication. Throughout the booking process and the trip, we sometimes felt more like names on an Excel spreadsheet than customers receiving personal support. After payment, communication became less proactive, and we often had to contact the team ourselves to obtain essential information, including details about our guide and the arrangements before departure. We also received very little follow-up after the safari. For many people, a safari is a once-in-a-lifetime dream, prepared and financed over many months or even years. A little more personal attention would have made us feel much more valued.
4. Unexpected bank charges and a lack of commercial consideration. Despite paying 20 euros in transfer fees to ensure the correct payment, Benson said that approximately 200 euros were missing from the amount received. The exact source of the discrepancy remained unclear, but I ultimately had to pay the difference myself. Given the cost of the safari, I would have expected a more collaborative approach to resolving the issue, like a commercial gesture. Instead, I felt that the entire financial burden was left to me, without any real attempt to find a compromise.
5. An efficient but rather distant guide. Our guide was undoubtedly experienced, knowledgeable and highly effective. Thanks to him, we saw all the animals we had hoped to see, and his knowledge of the terrain was impressive. However, his attitude was rather distant, with little warmth, enthusiasm or interaction compared to other guides with their clients. We did not necessarily expect to become friends with our guide, but a little more human warmth would have made the experience even more memorable.
DE
20-35 years of age | Experience level: first safari
Great tour
We saw plenty of animals and all of the Big Five. Rasta gave us a lot of interesting information as well as entertainment. The food was also very satisfying.
NL
20-35 years of age | Experience level: first safari
Perfect!
We really enjoyed our tour with Somewhere in Africa! The communication was very good. And our guide Noel told us a lot about all the animals and the Parks. We could really rely on him! Also our chef Nico made us everyday delicious meals! We loved it very much!
