FR
50-65 years of age | Experience level: 2-5 safaris
SCAM: Abandoned at Park Gate - Confirms Financial Crisis Reports
Our experience (December 2025):
Booked 3-day Tsavo East safari, $1,730 total
NO pickup at Mombasa Airport (1 AM arrival)
Driver Shem: no AC vehicle, warm water only, demanded tips for ice
Day 2: Decided to leave due to poor service
Driver tried to COERCE lodge management to keep us there
When we insisted on leaving, driver REFUSED contractual transport to Malindi
ABANDONED at Sala Gate in extreme heat
Armed guard present - told we must pay him to arrange taxi
Found our own transport after hours of distress
Company NEVER responded to any communication
Extra costs incurred: ~$350 USD
This matches other reports: company has severe financial problems, doesn't pay suppliers, clients held hostage at hotels.
Formal complaints filed with TRA Kenya and KATO.
IL
20-35 years of age | Experience level: first safari
Amazing experience, a truly once in a lifetime adventure!
The total experience of our trip was unbelievably amazing, I have never witnessed similar sights to the ones I have seen in Tanzania.
The whole organization of the trip was excellent, and I can really tell that the team put a lot of effort to the smallest details.
I especially would like to recommend about our guide, Ombeni, he was incredible!
Ombeni was super kind, he explained us really patiently about everything we asked, and he had a lot of knowledge. In addition to that he was super
Professional and helpful.
He really made a great time for us!!!
ES
50-65 years of age | Experience level: first safari
Amazing experience
4-days mid range safari.
I traveled with my family and a friend family. We were total 6 and didn’t really know what to expect. We had a great experience, much better than what we could imagine. Everything was well organized starting from the pick up at the airport.
We had our arrival briefing with Daniel who also offered us an interesting city tour (especially the view of mount Meru and sunset from the top of a building in the city center) and helped us to rent binoculars that we forgot to bring from home.
We visited Tarangire, Serengeti and Ngorongoro. We were lucky enough to have a very knowledgeable guide in Felix. He drove safely all the way and he always took the time to explain us things and answer to our questions. We could see he knew where to go to spot animals and he finally managed to let us see the big 5 but not only.
Accommodations were good, clean and comfortable. In particular Suricata Boma lodge was outstanding but also the Tanzania bush camp was a good experience with really friendly staff.
We had hot meals every day. Some days better than others and maybe a little repetitive towards the end, but it was better than the cold lunch boxes or sandwiches I was expecting.
Overall we had a great experience with Suricata that I can strongly recommend.
FI
50-65 years of age | Experience level: first safari
The Best guide ever!
Very good company, good communication, and a very miten trip. Best guide we ever seen!
NL
35-50 years of age | Experience level: first safari
A Lifelong Dream Perfectly Delivered – Thanks to Adem
We had a brilliant experience from beginning to end. Thanks for our guide Adem, we were able to fulfill a lifelong dream. Everything, every detail is well designed and executed, with no hiccups at all. Adem was extremely knowledgable, fun and thoughtful, enabled us to have an insightful and fun experience together. I highly recommend Suricata safaris to anybody who desires to have a smooth, fun and fulfilling experience.
DE
20-35 years of age | Experience level: first safari
Great safari and a fantastic guide!
The safari was great. The pick-up went smoothly. The group was great. There were six guests in total. They were able to see all the animals. Dennis, our tour guide, took great care of us and explained a lot. The food on the safari was good. For me as a vegetarian, it was a bit monotonous, as I often got the same thing. But as a non-meat eater, I'm used to that. Only the breakfast at the Venice Hotel in Arusha was very meager.
CN
20-35 years of age | Experience level: first safari
Excellent trip
The Parrot Safari itinerary was very hassle-free, with someone accompanying us throughout to resolve any issues. Aside from a minor hiccup during the transition between Kenya and Tanzania, everything else went smoothly.
I saw many animals, and the accommodation was quite clean. Safaris in Kenya and Tanzania are really different; Tanzania's is more wild, offering a different experience.
It is recommended to provide more detailed information in the itinerary description regarding potential adjustments to accommodation and exclusions of meals, so as to avoid any doubts or disputes between the parties.
Overall, I had a great time on the trip, and I would recommend it to my friends.
CL
20-35 years of age | Experience level: first safari
Top-quality tour operator with expert wildlife guides and perfectly organized safari experiences
Our 6-day safari in Kenya was absolutely spectacular and exceeded all expectations. From the very beginning, everything was perfectly organized by Willy and his company, making the entire experience smooth and stress-free.
Willy is an outstanding guide with excellent animal tracking skills. Thanks to him, we were able to see all the animals we dreamed of and even more. He has deep knowledge of wildlife and explained everything in a clear and engaging way during each safari drive. I learned so much about every animal, and I am very thankful for that.
Beyond being extremely professional, Willy is also a wonderful person, very kind, joyful, fun, and always positive. He made a real effort to bring the group together, creating a friendly and enjoyable atmosphere that truly enhanced the overall experience.
I highly recommend Willy and his company to anyone who wants to make the best decision when choosing a safari in Kenya. If I ever return to Kenya, I would absolutely do another safari with him again. Truly unforgettable!
Muchas gracias amigo 🙏
35-50 years of age | Experience level: 2-5 safaris
Simply professional
Service was exceptional. Experienced and professional driver and your guide. Smooth safari, with a lot to learn every step of the way. Team knows and are sure of their services.
FR
65+ years of age | Experience level: 2-5 safaris
Excellent Safari experience, very friendly people
We stayed in Arusha. We booked 1 day kilimanjaro hike. 5 days 4 nights safari, Serengeti. Ngorongoro. Lake Manjara, Tarangire. And a 1 day walking safari in Arusha National Park.
Summarising; Kilimanjaro 1 day outing a bit too far away from Arusha, 7 hours driving up and down
The 5 day 4 nights safari was fabulous, this included 2 nights camping, don't expect luxury but the entire experience was excellent, wildlife, catering, the drivers knowledge etc, this safari was with cubsexpeditions based in Arusha.
Last, the 1 day walking safari in Arusha National Park was quite nice, not much walking but a game drive in very nice scenery, bush, plaines and lakes, giraffes, monkeys etc. And not far from Arusha
We stayed in unique heritage lodge, excellent stay with a very friendly couple and small child with whom we also made some local trips around Arusha.
We stayed 15 days in Arusha including our safari time, all in all an unforgettable experience.