DE
35-50 years of age | Experience level: first safari
Happy Tour to Sossusvlei 😍
A fantastic trip to the red dunes in a large van with a superb guide.
The overnight stay in the Namib Desert in a very comfortable lodge was an added highlight. We highly recommend it!
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KW
35-50 years of age | Experience level: over 5 safaris
Serious Booking Issues and Unresolved Refund – Highly Disappointing
I would like to share my experience as a serious warning to anyone considering booking with this company. I booked a safari package with them and paid a deposit in good faith. However, from the moment I requested confirmation of my hotel booking, the situation became extremely concerning.
When I insisted on receiving an official confirmation, they sent me a document claiming the hotel was booked and paid for. To verify, I contacted the hotel directly — and they confirmed that no reservation had been made under my name.
This situation was especially distressing and unacceptable because I was traveling with my wife and our four children. Being misled and having no confirmed arrangements while responsible for a family made the situation extremely stressful and potentially dangerous.
When I approached the company about this issue, they ignored several of my messages. I even went to their office in person before the trip, and they claimed the staff member responsible for my booking had resigned and that they would “get back to me.” They never did.
Because of their failure to provide what I paid for, I had to make new arrangements and book my trip through another company. Afterwards, they told me I would receive a refund — but despite many emails and follow-ups, they kept delaying and never refunded my money. Eventually, they stopped responding altogether.
My experience with this company has been extremely disappointing, unprofessional, and stressful, especially while traveling with children.
Please be careful and think twice before booking with them.
20-35 years of age | Experience level: first safari
Knowledgeable and professional
I had an amazing trip with my friends through Tanview Safaris! Everything was well planned, the team was so friendly, and we really enjoyed every moment. We saw so many animals and learned a lot. Big thanks to the Tanview Safaris team. You made our trip unforgettable!
CH
20-35 years of age | Experience level: first safari
Private mid range safari with friends
They listen to our demands and accommodated for last minute changes. All the places we visited were stunning and staff was very friendly.
PT
35-50 years of age | Experience level: first safari
Fantastic!
Fantastic service!
Sibu was incredibly professional, friendly, and reliable. He made the drive to and from the park smooth, safe, and genuinely enjoyable. Couldn’t have asked for better — highly recommended!
50-65 years of age | Experience level: first safari
Great recommendations, plenty communication and support, couldn’t fault them.
Although I usually enjoy planning holidays myself, this was my first venture into Africa and I did some research on partnering with a local tour operator. Pembury Tours caught my eye with many fabulous 5* reviews and I made contact about 12 months before our trip.
Melanie responded quickly with plenty of ideas, taking on board things we knew we wanted in the itinerary, along with suggestions of things we hadn’t considered. Once we had confirmed our booking, Melanie was in regular communication to tweak and confirm aspects of bookings, so when the time of our trip came we had nothing less than 100% confidence that arrangements would be smooth.
And they were. From the initial meet and greet, accommodations and activities, all were put together with the expertise we had seen on other reviews, and Melanie included her number so we could message via WhatsApp if needed. In fact it was, as the weather in Cape Town didn’t play ball, and we had to swap some activities around - Melanie was still working late evening to rearrange things on one occasion.
We had 3 nights at Arathusa Safari Lodge in Sabi Sands which was a fabulous choice. We had seen the Big 5 within 2 safaris, and continued to see more sightings through the stay, as well as the resident hippos and elephants.
Our holiday was perfect, and much of that was down to the skill and judgement of Pembury Tours, and we would recommend them to anyone considering a similar tour.
DE
20-35 years of age | Experience level: 2-5 safaris
Best Safari ever!!!
What an amazing trip! It was the third safari for me after Etosha and Kruger National Park BUT the first time I saw all of the big 5 within one day. Masai Mara, Lake Nakuru and Lake Naivasha were truly amazing. The landscape is beautiful and 100% worth a visit. All in all the trip and transport were perfectly organized and matched all of our expectations. Aaand: Big big thank you to Caleb, who was not only a kind soul, he was also a really great guide to have. I would even say, the best guide I‘ve ever had! I can only recommend Caleb and Lenchada Tours. My brother and I had an unforgettable time.
20-35 years of age | Experience level: first safari
He was helpful and went the extra mile to help us see the Big Five in Kenya.
Jocky Tours and Safaris gave us an incredible experience. Our guide was helpful, knowledgeable, and truly went the extra mile to ensure we saw 4 out of the Big Five in Kenya. The entire trip was well-organized, comfortable, and exceeded our expectations. Highly recommended for anyone looking for a reliable and professional safari operator.
CN
35-50 years of age | Experience level: first safari
The guides are very professional and responsible. They can always find the animals very quickly.
Johny was very professional! His team was punctual and provided excellent service. He gave us a wonderful safari experience. Evans was lovely, and Albert was lovely too. They were all very friendly.
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JP
35-50 years of age | Experience level: 2-5 safaris
Amazing tour
I participated in a four-day safari tour. I was so happy to see so much wild animal on the plains.
I also stayed in a tent, and everything was prepared and comfortable. Sometimes wild animals came right up to the tent, which was a bit scary but exciting.
After the tour, I stayed with the host for about a week, which I also recommend. I was able to experience Tanzania up close and learned about local foods by cooking together. The whole family was friendly and I enjoyed every day.
I highly recommend Borbo Tours.