AT
20-35 years of age | Experience level: first safari
Friendly and forthcoming, responded immediately
We thought carefully about how many stars to give, and it was a tough decision. We booked an 8-day safari, and the experience we had was quite mixed. Our operator was great, mostly responded immediately, and was very friendly and forthcoming!
However, we repeatedly had issues with the car we used to travel to the Serengeti, which cost us a lot of time. I know that breakdowns happen often and that the roads are bumpy, but this jeep had more than 500,000 kilometers on it, and I think it’s time to replace it. The experience also depended a lot on which guide we had each day. They ranged from super motivated, knowledgeable, and engaging to catastrophic, barely talking to us at all.
We had a really great cook. The food was delicious, and for some reason, he was the one who gave us the most reliable information.
When going on a safari, I think it’s important to keep in mind that things simply work differently in Africa. Most likely, the safari will involve quite a lot of waiting because “African time” is different. I think it’s part of the experience that not everything goes exactly as planned.
We saw all of the Big Five, and even got to see some of them up close, and that’s what matters.
Honestly, I think you can be lucky or unlucky, no matter which safari provider you choose.
Overall, we had a great time and came home with some good stories to tell!
35-50 years of age | Experience level: first safari
great trip, excellent responsive service
This was a really great trip. 2 day safari from Zanzibar to Tarangire and Ngorogoro crater.
Everything was organised really well by Brian who was always incredibly responsive and flexible throughout.
We were picked up at our hotel in Nungwi early (4.30am) and taken to Zanzibar airport for transfer to Arusha. We were then picked up and transferred to the safari jeep and taken to Tarangire, where we saw elephants, lions, zebras, buffalo, meerkats, warthogs, wildebeest and a very curious giraffe all very close up.
Our guides Omar and Alex were excellent.
Our second day was at the Ngorogoro crater and felt a quite different - but equally special - experience with it being a vast plain. We even managed to see Rhino, a (failed!) lion attack on a zebra herd, hippos, coyotes, flamingos and so many other big animals all living together.
Our flight back was at 8.30 from Kilimanjaro airport and we got to the hotel for 11pm safaris didn't feel rushed despite the long travel distances
20-35 years of age | Experience level: 2-5 safaris
Exceptional Services
Amazing service, really enjoyed the Safari with NAMSA Tours. I will definitely be back for more safaris!!
JP
Like a best friends
We communicated via messages. First of all, their replies were incredibly fast. Because of this, I was always able to quickly resolve any anxieties or questions I had. I was worried about when they ever got any rest. And they were always there for me, supporting me. It was such a kind and warm response, as if we were friends. And it wasn't just one person; I interacted with two people, and both were equally warm and helpful.
IT
20-35 years of age | Experience level: first safari
Wonderful!
The safari was wonderful.
Clear communication, efficient transfers, and we didn't have to worry about a thing.
Our guide made sure we saw all the main animals in the park.
Highly recommended!
50-65 years of age | Experience level: over 5 safaris
Outstanding service
A 5 star holiday that was everything we expected and more. Every event was planned seamlessly with the perfect balance of beach and safari experiences. We will definitely use ExPlore Plus again for forthcoming holidays.
CY
20-35 years of age | Experience level: first safari
Thank you for organising one of the best tours of my life🤩
* Overall experience: Excellent. I had a wonderful safari and my overall impression of the company is very positive. Everything was well organized from beginning to end.
* Organization: On the first day, an agent personally briefed me about everything — what to do, what to wear, payments, timing, and what to expect. Communication was clear and professional.
* Guide: Our guide, Lucas, was great — friendly, professional, and almost always perfectly on time. A couple of small delays were completely understandable due to circumstances beyond his control.
* Vehicles: This is the main area that needs improvement. Our car broke down twice, and the first breakdown cost us a couple of hours. I would strongly recommend investing in newer and better-maintained vehicles.
* Driving: I completely understand that roads in national parks are rough and mostly off-road — that is part of a real safari. However, driving around 60 km/h on very bumpy roads sometimes felt too fast. Slower driving would make the experience safer and more comfortable.
* A lucky accident: Because of the first breakdown, we entered the park later than planned, but it actually gave us an amazing experience — we saw an active leopard walking around in the evening, rather than sleeping. So something good came out of the delay!
* Food: The food was fine, but it was almost exactly the same every day. For a multi-day safari, more variety in the menu would be very welcome.
* The group: I was also incredibly lucky with my group. We came together completely by accident but quickly became really good friends, and sharing the safari with such wonderful people made the whole experience even more memorable.
Overall, I would definitely recommend this company. It was a beautiful, well-organized and memorable experience. With newer vehicles, slightly slower driving on difficult roads, and more variety in the food, it could be even better for future travelers.
IT
35-50 years of age | Experience level: first safari
absolutely incredible safari
We had an absolutely incredible safari experience from start to finish! The organization was flawless, and the entire team was professional, friendly, punctual, and extremely reliable.
They went above and beyond to make sure we had the best possible experience, and thanks to their knowledge and dedication, we managed to see every single animal we were hoping to see. It was truly amazing and exceeded all our expectations!
What impressed us most was the exceptional service and the constant support throughout the whole safari. We always felt well taken care of, and the team was there whenever we needed anything.
Everything was handled perfectly, with great attention to detail and genuine passion for what they do. We highly recommend this safari to anyone looking for an unforgettable adventure and a truly outstanding experience! 🐘🦁🦒❤️
20-35 years of age | Experience level: first safari
Insightful, fun and reflective!
Honestly, Sam our guide was an absolute legend! He was fun, very insightful and was able to find every animal we wanted to see. Well done Sam - lovely guy.
AE
35-50 years of age | Experience level: 2-5 safaris
He was very friendly and warm, he would do everything to make your trip convenient.
An Unforgettable Gorilla Trekking Experience in Uganda! ⭐⭐⭐⭐⭐
This was honestly one of the most incredible experiences I’ve ever had. The Uganda gorilla trekking experience was absolutely amazing from start to finish. Everything was perfectly organized, the guides were professional and helpful, and getting to see the gorillas in their natural habitat was truly unforgettable.
The value for money was excellent. Considering the organization, service, guides, transportation, and the once-in-a-lifetime experience itself, I felt that every part of the trip was worth it.
A special thank you to Chris, our tour operator, who made the entire experience even better. He was professional, friendly, responsive, and made sure everything went smoothly. You could really tell that he cared about making sure we had the best possible experience.
If you’re considering gorilla trekking in Uganda, I highly recommend it. It exceeded my expectations and is definitely an experience I’ll remember for the rest of my life. Absolutely amazing from beginning to end! 🦍🇺🇬
