20-35 years of age | Experience level: 2-5 safaris
Reliable, prompt, trustworthy company I would use again
Hermosa Life Tours was an excellent choice to help us schedule our mountain gorilla trek. We are based in the U.S., so the communication occurred entirely over email. They were responsive, prompt, and answered all of our questions. On the day of the actual trek, our tour guide Pacific quickly checked us in at Volcanoes National Park with no delays or issues with the permits. We just sat back and waited for the trek to begin! If I wanted to do another trip, I would absolutely use this company again.
Pacific was incredible and clearly loves his job. His vehicle was clean, had drinking water, and had snacks. He was always early, drove very safely, and most importantly was so fun to talk with! He was so knowledgeable about Rwanda and the gorilla trek experience. Pacific sent us activity recommendations in Kigali as well. He even went out of his way to buy us some banana beer after we expressed interest in trying it! Pacific was so flexible and understanding with us when we faced some payment issues and is a generous, honest man. We accidently sent him over $400 USD when trying to tip him online, and not only did he decline the payment, he followed up with us for weeks after to ensure we got it back from the bank. Not many people would return that money, especially after we had already left Rwanda. This is the quality of the tour guides Hermosa Life hires. I am confident my plans and money are safe with this company.
The only two suggestions I would have for Hermosa Life Tours:
- Provide more preparation materials for the gorilla trek. We had to do all of our own research about what to wear, what to pack, what to expect on the trek, what clothing is available to rent, etc. It would have been nice to have a short guide as a starting point.
-Factor tour guide lodging costs into the final package price as we learned tour guides have to cover their own lodging for multi-day excursions. We (and I'm sure many others) would be happy to pay a little more for the benefit of the guides.
50-65 years of age | Experience level: first safari
Perfect trip. Awesome game viewing. Great host. Well worth doing again.
My safari to OlPejeta and Samburu was awesome. The hotels were high quality, the food was good, the tour guides were phenomenal. Teddy and Jack did a great job in arranging my trip and executing it to perfection.
In 3 days I was able to see all the Big Five and the Samburi Special 5. A trip of a lifetime.
I will be a repeat customer!
IT
20-35 years of age | Experience level: first safari
Always available and attentive to detail. Always reachable.
We booked with this tour operator from Italy, and from the start they were always very helpful and attentive, even on WhatsApp. Once we arrived, we met for an initial briefing the day before the safari, and the following morning they picked us up at the hotel to take us to our guide. What can I say? The safari was amazing; we saw the Big Five, slept both two nights at the lodge (with extremely comfortable beds) and two nights in a tent (an absolute must-do). The first night in a tent in the Serengeti National Park, we heard a lion's roar several times, and it was incredible. On the second night in a tent in the Ngorongoro Conservation Area, you could wake up and see beautiful zebras. Special thanks to Emanuel, our expert guide, who during the safari told us about the animals we encountered along the way. And to Richard, our chef, who, throughout the five-day safari, was especially attentive to me, as I have an egg and milk allergy. It was all delicious! All the staff at the lodges and campsites were also always very kind and helpful. It's an experience where the place, the animals, and the people stay in your heart forever. Thank you so much ❤️
(automatic translation from Italian)
50-65 years of age | Experience level: 2-5 safaris
Amazing
Really enjoyed the safari and Mount Kili . Kale voyage made it an amazing experience couldn’t recommend enough thanks so much .
CN
under20 years of age | Experience level: first safari
Friend
Because of splendid,we never are rufused by hotels.Also because of Gabriel,we have seen 24lions totally .If you meet Gabriel,you will have a memorial vacation
65+ years of age | Experience level: 2-5 safaris
Capture Africa Tours is simply the best tour operator / organizer you will find anywhere
My wife and I just came back from Rwanda arranged for us by Capture Africa Tours. 5 stars is simply not enough. Dick Berry was absolutely fantastic. He understood what we wanted from the tour, then made it 10 times better. His selection of hotels/lodges and itinerary couldn’t have been better. The Guide/driver - Sibo Emanual- was extremely knowledgeable, professional, and courteous. Both Dick and Sibo's communication back and fourth with us was timely and informative. If you want to do Africa, there can be no other choice than to work with this organization. Thank you for making a once in a lifetime trip truly wonderful.
SE
20-35 years of age | Experience level: 2-5 safaris
Helps make your dreams come true
We booked a 7 day Uganda tour with Dav safaris, and it was just amazing! The accommodation was beyond expectations!
Our guide, Solomon, did that little extra for us! He stopped the car at nice viewpoints so we could take pictures and took us on a super quick extra gamedrive just because a lion had recently been spotted, and he really wanted us to see it! We also managed to see it again on the planned afternoon game drive! He really did his best to find all the animals we wanted to see, and patiently waited for us to finish taking all the pictures. Also, when we were too late for our first afternoon game drive (because of traffic out of Kampala) he let us have it the next day.
We managed to see the big 5 on the tour. The 7 days were packed with activities, so we were always tired, but very happy, at the end of each day.
Communications was always fast with the company.
I would definitely recommend Dav Safaris and Solomon! Thank you for an incredible trip!
NL
20-35 years of age | Experience level: 2-5 safaris
Amazing knowledgeable and fun
We loved our safari with Balu. From start to end everything was very well organized, and our driver and guide were the best people. Our guide Junior could spot a cheetah laying in the grass from miles away with his naked eye. Kish (if that’s how you spell it) was also doing a great job providing a lot of info about the wildlife. Definitely happy we upgraded to the landcruiser because the roads on the savanna are bumpy. Would definitely go with Balu again next time.
CA
65+ years of age | Experience level: first safari
A Dream Trip of a Lifetime: The Best of Botswana and Victoria Falls
Majestic lions, leopards and cheetahs, lumbering elephants and snorting hippos, as well as gorgeous and fascinating giraffes, meerkats, zebras, wildebeest, oryx, warthogs, kudu, cape buffalo, water bucks and impala galore – oh my! Just when you think things cannot get better, add in many, many beautiful birds. With over 40% of the land dedicated to parkland, Botswana is a gem of a country!
Our three-week mobile camping safari with Walking Stick Tours was a dream trip of a lifetime with so much thanks to:
• Phillimon, who planned our seamless adventure from the pans through the Kalahari Desert, to various locations in the Okavango Delta, and into Chobe National Park, booking fabulous camping spots, amazing experiences on land and waterways, and a dream team of a guide / driver, chef, and camp manager.
•OT our amazing, deeply knowledgeable guide, driver and mechanic who shared his love of his country and culture with us, who was able to spot so many animals that we would have missed and knew exactly where to search for the elusive ones, transported us safely along bumpy roads, through deep sand and water, and knew his way along all roads and tracks in these vast parks.
•Election our incredibly positive, welcoming, skilled chef who could work miracles over a campfire creating delicious, nutritious and filling meals and homemade breads and cakes. Being on safari for as long as we were, we also appreciated the advance planning that went into gathering supplies and setting up a refrigerator / freezer in the support vehicle. We were constantly in awe! As well, being on such a remote trip, Election’s skills as a mechanic also came in handy as he assisted OT in the maintenance of our vehicles.
•Richman our amazing camp manager who did everything else needed to make our camping experience as comfortable as possible from setting up tents, eating areas and campfires to providing us with warm water for washing and our outdoor shower, and assisting Election in the outdoor kitchen and with anything mechanical. Richman had a way of noticing whenever anything needed doing and immediately attending to the needs of everyone in camp. His lovely, positive, welcoming and hard-working ways were appreciated every day.
•Tebogo our lovely, knowledgeable mokoro poler and walking safari guide while in the waterways and camping on an island in the delta who introduced us to the beauty and life of the Okavango region, and shared his love of his part of the this beautiful country.
We were touched by these local men who helped us explore and begin to understand the history, culture, and everyday life of beautiful Botswana. They have been the very best ambassadors for your country and for Walking Stick Tours. After three weeks together, we consider them good friends.
CH
50-65 years of age | Experience level: 2-5 safaris