CH
20-35 years of age | Experience level: first safari
Very kind and helpful
Overall, my 6-day safari in Kenya was an incredible, bucket-list experience. Seeing animals in their natural habitat was simply breathtaking, and I truly enjoyed the trip despite a couple of minor setbacks.
First and foremost, I want to give a special mention to the tour operator agent who handled my trip preparation. She was exceptionally kind, responsive, and supportive from day one. Every question I had before traveling was answered promptly, and she even checked in on me via message during the tour to ensure everything was going well. Excellent customer service!
The tour itself was super interesting, but there are two main areas where the agency could improve:
The Packed Box Lunches: While breakfasts and dinners at the camps and hotels were great, the packed lunch boxes provided for full-day game drives were very disappointing. Out of 4 days, we only received 2 repeating options. The main items lacked quality: the sandwiches were mostly bread with butter, a thin slice of tomato, cucumber, and a tiny piece of cold cut (or no meat at all in the second variation), paired with very dry chicken. While it came with juice, fruit, and yogurt, the main lunch portion was poor for long days out in the wild.
Vehicle Capacity & Comfort: For the first 3 days, we had 6 people in a 10-seater vehicle, which was very comfortable. However, for the last 3 days, the vehicle was packed to its full 10-person capacity. Driving for 6+ hours in August heat without air conditioning, stuck in a tight space where you cannot stretch your legs, made the long transfers very exhausting. I strongly recommend capping these long-haul vehicles at 6–7 passengers for customer comfort.
Note for future travelers: If I could tweak the itinerary, I would skip Amboseli and add an extra day in the Masai Mara instead, as the long drive to Amboseli didn't feel entirely worth it compared to the Mara.
At the end of the day, these were minor drawbacks that did not take away from an otherwise spectacular journey. I still recommend this experience and this company tour!
NL
20-35 years of age | Experience level: first safari
Good
We had an amazing safari experience with Jocky Tours, and especially want to thank our guide Dennis! 🦁🐘🦒
We saw so many incredible animals during our safari, and Dennis made the experience even better. He was always on time, communicated clearly, spoke very good English, and knew the parks and roads very well. He was also very knowledgeable about the animals and made sure we had plenty of opportunities to see and photograph them.
Sometimes it took a little longer to get from A to B, but that is simply part of travelling around Kenya.
Overall, we had a fantastic safari and would definitely recommend Dennis as a guide.
IN
35-50 years of age | Experience level: first safari
Kenya safari game drives done right and big thumbs up to Beyond the plains safaris!
We travelled to Kenya as a family with our 13-year-old son for our first of a lifetime experience of an African safari. We chose Beyond the plains safaris as your travel partner. The pre-travel correspondence was all via email and whatsapp. Our travel agent Maurine was super friendly and quick to respond. They curated an itinerary for us based on our choice of sites we wished to visit on our 8 day trip. These included Amboseli, lake Naivasha, lake Nakuru and Masai Mara, with one last day at Nairobi.
The company provided us with a nice 4x4 land cruiser for our entire trip and our driver cum guide Harun was very pleasant and accomodative. We noticed he always followed the rules and respected the park as well as the animals.
Are lodges/camps were also great choices and we enjoyed our stays.
We highly recommend Beyond the plains safaris for anyone looking to make a trip to Kenya as they ensure we are well experienced, their prices are reasonable and they ensure you have a good time.
GR
Experience level: first safari
Professionals who care for their customers
Me and my husband travelled to Kenya and did a 5-day journey-safari to Maasai Mara with one day stop at lake Naivasha. The experience was very good but what made it great was our driver-guide Samuel ! I kept asking him questions about every animal and he literally knew all the answers!! He was kind and also made us feel safe and comfortable as he was escorting us by foot at every place we made a stop! Another important thing is that he knew where we could spot the wild animals at Maasai Mara and he was always choosing the best position with the jeep to let us have a great angle for our photos! Last but not least, even though we drove many hours he made the trip enjoyable and not tiresome.
Thank you Samuel ! Thank you jungleroam Safaris!
IN
65+ years of age | Experience level: first safari
Meticulous planner
Eric is good sincere punctual and honest driver /guide who cares about the travellers their needs and most importantly sees that what ever they wished to see the animals he tries to fulfil them Lots of hard work he puts for that I sincerely fill that he should be acknowledged and wishes him best in his future endeavours. God bless him
I
PT
50-65 years of age | Experience level: 2-5 safaris
Overall it was fine
The safari itself went smoothly, we saw all the animals we wanted to see, the driver Goeffrey did the best he could with the program he was given. We agreed on a 5 day-safari that included Northern Serengeti and that was way too rushed.
We felt that the office should have advised us to do it differently, as the distance and road conditions are not suitable for such a short time. We saw the migration but not the river crossing as there was no time for it.
Also they changed our first hotel which was nice but way out of town, and they should have communicated the change with us beforehand. There’s room for improvement on the operation side of things.
Accommodations with Classic View chain was excellent.
DK
65+ years of age | Experience level: first safari
Very professional organization and a top experience
We went on a 6 days safari to Masai Mara, lake Nakuru and Amboseli. It was a wonderful experience, though next time I would choose only to do Masai Mara and Lake Nakuru due to the very long transport to Amboseli.
The first 4 days we spent with the tour guide John Mwangi and he is an excellent guide, very friendly, serviceminded and knowledgeable. We had a great time with him and learned a lot about the wildlife.
We had a very contact with Axis before and after the booking. All questions were with in a rapid and professional way.
is a professional and passionate tourism company dedicated to creating unforgettable experience
I had a wonderful experience with Gisabo Tours. The team was professional, welcoming, and passionate about showcasing the beauty and culture of Burundi. Their organization, knowledge of the destinations, and attention to detail made the journey memorable. From cultural experiences to natural attractions, everything was well managed. I highly recommend Gisabo Tours to anyone looking for an authentic and unforgettable Burundi travel experience.
DE
50-65 years of age | Experience level: 2-5 safaris
A good mixture between modern and tradition. Depends of course where you are
We travelled as a couple and made a mixture between tour operator for Serengeti tour and self organized. We had a rented car for 11 days, this was perfect, sometimes challenging, but we enjoyed the freedom. Trafic was not as bad as expected and also police controls were easy.
I was a little worried about to much traffic Jam in Serengeti and Ngorogoro during high season. All over all it was full but not that bad. At the entrence everyone is together but after a while all cars go different directions and you can also enjoy the fantastic landscape alone.
But I heared that in July 2026 there were less tourists than expected.
All accomodations we had during our stay were fantastic. I don´t need it fancy but I must say all places had great atmosphere and great food.
I must say, the people in Tanzania are very very friendly!!!
But we also left the normal touristy paths and there is always a difference how people react to you as an obvious tourist
20-35 years of age | Experience level: first safari
Reliable, responsive, overall good service
We did a 10-day safari with Sereland in Amboseli, Tarangeri and Serengeti. Rama and Mike took very good care of us throughout the trip.
Rama was an excellent and very experienced driver who knew the routes extremely well. He was also humorous and very knowledgeable about the animals, which made the game drives enjoyable and informative. We felt safe with him navigating on the bumpy road.
We originally booked the trip as a private group of four, but unfortunately, two members were unable to come due to family issues. Mike was patient and helpful in working with the accommodations to waive most of the cancellation fees, except for one hotel covering two nights, which we appreciated.
The revised pricing was one area we were less satisfied with. After the group changed from four people to two, the per-person cost increased significantly, mainly because the vehicle expense and service fees that had originally been shared among four people were now split between only two people.
We understood and accepted that those shared costs would effectively double on a per-person basis. However, after comparing the revised price with comparable two-person safari packages in the market, our final price was still roughly 11% above the market level. On top of that, we also had to absorb the cancellation charges for 2 nights.
Most of the hotels recommended by Mike were decent, with Amani as the only exception.
Overall, I would rate the service 9/10. Our main suggestion would be to improve the daily planning and routing so that more game drives take place in the early morning or late afternoon, when there is a better chance of seeing animal activity. On some days, we finished around 3–4 PM, and we felt the schedule could have been better optimized to make fuller use of the late afternoon. This may also require a better plan for the location of hotels.
Overall, we had a very good experience and appreciated the care and support from both Rama and Mike.
