20-35 years of age | Experience level: first safari
Highly Recommend Booking with Ozon Light Tours
Deus is great to work with! He’s literally available around the clock and has mastered the craft of great customer service. I came to Ozon Light Tours after nearly getting scammed by another agency. He was able to get all of my preferred accommodations booked in the high season.
The safari itself was amazing!! We had the pleasure of having Innocent and Godlisten as our tour guides. Innocent absolutely loves his job. He matched our excitement when we found hard to spot animals. We were able to see the Big Five because of his navigation!! Innocent is incredibly knowledgeable and passionate—you can literally ask him anything. Godlisten was also a huge help on the trip and worked quickly with Innocent to navigate issues. He’s also full of fun facts about birds!
Overall, this team went above and beyond to ensure we had a lovely honeymoon and communicated with all of our hotels to ensure top notch hospitality.
My only critique is for the itinerary. We booked an Ultra Luxury trip, but I wouldn’t say it was ‘ultra luxurious’. Time is the biggest luxury, and I felt like we did not utilize time well. I came to Deus with accommodation preferences, but I wish he suggested alternatives. The first hotel we stayed at was nearly two hours in the opposite direction from Ngorongoro, which we needed to drive through to get to the Serengeti the next day. We should have stayed in a hotel either close to or in Ngorongoro. Alternatively, we found out that there was an airport in the Serengeti but we flew into Arusha. Arusha is 3-4 hours from Ngorongoro. When I asked why the other airport wasn’t an option proposed, Deus stated cost. If I booked an ultra luxury trip and I’m staying at The Four Seasons, an additional few hundred dollars is a drop in the bucket. We also came during the migration of the wildebeest. That’s a phenomenon that we didn’t get to experience because we weren’t told nor given the option to add on an additional day to go out west to see it. When I asked to change our itinerary to see it, I was told that it was too far and needed accommodation out there. The Four Seasons offered same day tours out west. The possibility was there.
Depending on the season you decide to book, do research and give explicit feedback on the itinerary that they propose to you can make the most out of your trip. While we got to luckily see everything we wanted to see, we spent what felt like 60% of our time just commuting (literally lost a whole day).
NL
20-35 years of age | Experience level: 2-5 safaris
Great safari experience
We had a great time using this option for our safari trip. Instead of going back and forward to our camp, we stayed in the parks the whole day with packed lunch giving us most of our value for time and money! Because of that we saw plenty of 4 of the big 5. Every detail of our trip was arranged with precision and they even made sure we retrieves our lost goods. All credits to our guide, driver and the organization arranging it.
50-65 years of age | Experience level: first safari
Very flexible and very resposive
Creation and Nature safari was my operator. The whole process was smooth and easy, booking and itinerary was very flexible. The response time via Whatsapp was extremely fast. The payments, additional transportation requests were easy and reliable. The only unexpected thing was that after safari started, my itinerary was changed: the same locations but in different order. It seems this is the other side of flexibility. They take multiple customers with different itineraries and allocate them to the available safari vehicles. Eventually I visited all those parks listed in the itinerary, but in different order. The Fig Tree Lodge was pretty much a hotel with personal shower and hot water. The Serengeti and Ngorongoro campsites were all right. Not much comfort obviously but surprisingly clean. In Serengeti I could hear animals (probably buffalo) wandering around. In Ngorongoro zebras visited us in the morning. The safari vehicle was typical for Tanzania safari with six seats (+ one next to the driver), with opening rooftop. Since my itinerary was changed, I was in 3 different groups of tourists: 3, 4, and 7. The front seats are the most comfortable, but the other ones are not much worse, since you always can stand and use the open rooftop.
CI
35-50 years of age | Experience level: 2-5 safaris
Extraordinary Family Journey Through Rwanda – Discovering Rwanda the Gama Way
I would like to sincerely thank Gama Travel and Tour Agency for making
my family’s journey to Rwanda one of the most beautiful and memorable
trips we have ever experienced.
I had wanted to visit Rwanda for a long time, and from the moment I
communicated with Gama Travel, I felt that I was in good hands. The
team was professional, responsive, and attentive to what my
11-year-old son and I wanted from our journey. They even assisted in
arranging my flight, making my arrival in Kigali comfortable and stress-free.
What followed was an incredible 8-day family adventure that showed us
a Rwanda far beyond what we had imagined.
We explored Kigali, visited the Kigali Genocide Memorial, enjoyed
family children activities at Kigali Universe and at Fazenda , went
on an exciting Akagera National Park safari, learned about Gorilla
Conservation at the Ellen DeGeneres Campus of the Dian Fossey Gorilla
Fund, discovered Rwandan traditions at Iby’Iwacu, enjoyed the beauty
of Lake Kivu, and experienced family adventures and leisure
activities.
But among all the experiences we had, Bigogwe was the experience that
touched me the most.
I have travelled to many countries in Africa, Europe, and other parts
of the world, but the experience we had in Bigogwe was unlike anything
I had experienced before. The breathtaking green hills, the local
communities, the cattle, the traditional lifestyle, the interaction
with local people, and the opportunity to experience Rwanda beyond
conventional tourism made the visit incredibly authentic.
After experiencing Bigogwe, I strongly believe that Bigogwe should
become a must-visit destination for anyone coming to Rwanda. It gives
a visitor something that cannot be found simply by visiting
conventional tourist attractions. It makes the journey personal,
authentic, and unforgettable.
As a mother, I was especially happy to see my son learning and
enjoying himself at the same time.
I highly recommend Gama Travel to families, couples, international
visitors, and anyone who wants to discover Rwanda in a different way.
Thank you, Gama Travel and Tour Agency, for showing us the Rwanda
beyond the ordinary.
35-50 years of age | Experience level: 2-5 safaris
Unforgettable experience!
We had an unforgettable experience safariing throughout the Northern and Central Serengeti with Summer Winter Africa Adventures! We booked last minute, and Johnson worked his magic to put together a safari itinerary and accommodations on such short notice. The staff was very communicative and informative and kept us in the loop throughout our trip — Johnson made himself available 24 hours a day to provide support.
Our guide, Francis, made our trip unforgettable. He was very knowledgeable and fun to hang out with! We were even lucky enough to see two river crossings!
Although we did have some bad luck stemming from flight cancellations and subsequent car trouble, the team helped us work through it and went above and beyond to make the most of our options. Overall, we had an unforgettable experience!
35-50 years of age | Experience level: first safari
Great safari and wildlife but…
Tanzania is an incredible country for wildlife and safari. The landscapes, animals and experiences were genuinely amazing and something we will always remember.
At the same time, poverty is very visible, and understandably there is a strong reliance on tourism for income. Unfortunately, the tipping culture became one of the biggest negatives of our trip.
Tipping was brought up incessantly throughout the trip, sometimes multiple times a day, and it often felt as though every smile, interaction or small gesture came with an expectation of a tip. It gets tiring very quickly and takes away from otherwise genuine interactions.
We tipped very well throughout our trip and have no issue rewarding great service. What we disliked was the constant expectation and pressure surrounding it. We are not American and do not come from a culture where customers are expected to effectively supplement everyone’s wages through tips.
Tanzania was spectacular, particularly the wildlife and safari, but the tipping culture was exhausting enough that it would make us think twice about returning. Businesses should pay their staff properly and allow tipping to be what it is supposed to be: an optional reward for excellent service, not an expected part of someone’s wage.
IT
50-65 years of age | Experience level: first safari
Review about Botswana by Giuseppe Mandrone
Botswana has very beautiful animals in a wild nature
IN
20-35 years of age | Experience level: first safari
An Amazing Guide — Peter Kapino
⭐️⭐️⭐️⭐️⭐️ An Amazing Guide — Peter Kapino
Peter Kapino from African Safari was our guide and driver for our entire one-week Masai Mara trip, and we couldn’t have asked for a better person to accompany us on this incredible journey.
Peter is exceptionally knowledgeable. His knowledge of the wildlife is truly impressive—he knows the names, habits, and behaviors of so many birds and animals. He also has wonderful knowledge about trees, plants, nature, and the ecosystem. Every safari drive became an opportunity to learn something new.
What made our experience even more special was that Peter didn’t just show us the Masai Mara; he helped us truly understand and experience it. He shared fascinating information about the nearby national parks and forests, village life, local culture, and the beautiful surroundings. Because of him, we were able to appreciate Masai Mara in a much deeper way.
Beyond his knowledge, Peter is a very calm, kind, patient, and helpful person. He was always attentive to our needs and made sure we were comfortable and enjoying every moment. We genuinely enjoyed his company throughout the entire week.
Thank you, Peter, for making our Masai Mara experience so memorable. Your knowledge, kindness, and wonderful nature made our safari even more special. We will always remember this trip and the memories we created with you.
Highly recommended! ⭐️⭐️⭐️⭐️
SG
20-35 years of age | Experience level: first safari
The transfer ride was smooth and safe.
The driver Thomas was focused on the drive and making sure that we arrived safe at the accommodation within the predicted time.
NO
20-35 years of age | Experience level: first safari
A great tour operator with an amazing guide who made our safari experience unforgettable.
Our 4-day safari was an amazing experience, and we had so much fun! Communication with the company before booking could have been much better, and the safari vehicle was older than expected. However, our guide Bakari was absolutely fantastic—knowledgeable, professional and well organized and he made sure we had the best possible experience . As this was our honeymoon, everyone was incredibly kind and thoughtful, making the experience even more special. We are very happy!