65+ years of age | Experience level: first safari
Well organized
Very knowledgeable guide. First night late arrival at accommodation so we didn’t have a lot of time to enjoy it. In general the accommodation was very good with staff who catered to our every need. Excellent animal experience.
65+ years of age | Experience level: first safari
Very good
Really enjoyed this experience.
Accommodation was amazing.
Have wanted to go on a safari all my life. Big bucket list tick.
Saw lots of lions which was my top priority.
20-35 years of age | Experience level: first safari
A Wonderful Trip Hampered by Poor Logistics
Our safari adventure delivered moments we’ll never forget. Every wildlife sighting felt electric, and genuine connections made the journey special. Zanzibar was a standout. The private tour there set a new standard - everything ran seamlessly.
But the Tanzania joint safari brought tough lessons. From the start, our guide poured in relentless effort, steering us past every challenge. The team’s energy never faded. Each glimpse of wildlife kept us moving forward. Then reality hit hard.
On day two, our vehicle’s suspension broke down. We lost a full day in the Central Serengeti - a major letdown. The $100 refund felt like a token, not a solution. Combining our group with others based hours away threw plans into chaos.
Early departures slipped to late mornings due to everyone stayed at different locations that are far away from each other. On Mara River day for the Great Migration, the drive overshadowed the experience.
This isn’t just feedback. It’s a wake up call. If we want more visitors to have unforgettable journeys, Mercy's joint tours need a complete rethink.
Our guide was exceptional, but no one can make magic happen with obstacles like these. Please raise the bar. We hope the next adventure deserves better.
MY
He is so good
I real enjooyed the tour.Time management was so perfect ,Drivers and vehicles are too good and clean ,also S/O to Our Tour Guider ,He was so committed to his work
under20 years of age | Experience level: 2-5 safaris
full of surprises
Bush and Forest Explorers is a tour company that is straight to the point. Although it was hard to receive their concrete plan before the Safari, the tour turned out well, with the guide being informative with the animals and nature we encountered and dedicated to make his customers see as much possible. The guide provided did a briefing at the end of each day, and the food provided was good. I did not know what to expect, but things went smoothly more or less.
BR
50-65 years of age | Experience level: first safari
US
50-65 years of age | Experience level: first safari
Very experienced and passioned
We had a wonderful time explore the safari. The company provided very good services. The tour guides are very friendly and experienced. All lodge and food services are excellent. Thank you!
FR
20-35 years of age | Experience level: 2-5 safaris
Amazing expérience
We had a wonderful safari day, which we highly recommend!
There are many positives: the guide was truly exceptional, passionate and very professional, always punctual and attentive. The day went smoothly, with clear organization and no hidden costs. We fully enjoyed the experience, which will remain a great memory.
A few points for improvement, however: tips are presented as mandatory, which can be surprising because the ask quiète a lot… The company also applies a euro = dollar conversion rate, which is not very fair so we paid online and it was okay but with 3,5% added. The announced travel time (1h30) turned out to be closer to 2h30/3h.
Overall, the experience was amazing thanks to the guide and the quality of the safari !!
AT
35-50 years of age | Experience level: over 5 safaris
Customer centric and care taking safari tour operator. Easy to reach at any time and very flexible.
We travelled as a family of four for totally 7 days with Ngekewa. Over the last half year we had several exchanges with Ngekewa and could find a very suitable itinerary with Safary, Biking, Hiking etc. The organization was very good and especially the hired safari driver was an absolute asset in this whole time.
During the Safari we had daily messages from Ngekewa if everything is alright and if we need anything. We felt very much taken care of which is a kind of good feeling while spending a lot of time in the wilderness.
The hotel, lodge choices were good. Unfortunately 2 of our booked lodges, one in the Ngorongoro area and one at the lake Manyara were changed last minute without any pre-warning before arriving to Tanzania. This was a bit of a disappointment as both lodges would have been surrounded by wildlife and we had the potential of having wild animals in the camp. Nonetheless Ngekewa was organizing very good alternatives and we did not miss anything.
Overall - If you are keen for a non-standard, non-mass-tourism experience with a lot of flexibility and excellent customer care. —> this is you tour operator!