50-65 years of age | Experience level: over 5 safaris
Good services but room for improvement
Good organisational skills, advice on tour sites, fairly priced, good communication before and during the tour
Kokomo, She was knowledgeable and could spot the animals really well.
A little spendy but was great overall. Was hoping to see a little more variety of animals.
HK
20-35 years of age | Experience level: first safari
responsible, with quick reply
Fiona did very good job on handling our private safari. The guide from Kenya was terrible and Hotel wrongly booked another date, but Fiona fixed problem with her professional attitude with thoughtful caring to clients, at the end we enjoyed so much.
IT
35-50 years of age | Experience level: first safari
Nice experience
Nice experience, Francis has been a good guide, 3 driving sessions in differenti moments of the day, recommended.
CN
20-35 years of age | Experience level: first safari
Good Value and Responsive Service
We had a very enjoyable safari with Amazing Memories Safaris and felt it offered good value for a mid-range trip. Titus was patient, offered helpful suggestions when planning the itinerary, and was very responsive throughout.
Overall, we were happy with the experience, though there were a couple of areas for improvement. Once we arrived, we found that some parts of the itinerary could have been better planned. We had also been assured that the hotels would be informed about our birthday and anniversary celebrations, but the promised arrangements did not come through.
Despite these shortcomings, we came away satisfied with the trip. A little more attention to the itinerary and follow-through on special requests would have made it even better.
TW
20-35 years of age | Experience level: 2-5 safaris
Unforgettable experience
While Burundi is off the beaten path for most tourists, it holds undeniable potential. I recently completed a three-day tour with this company. Here are the highlights and drawbacks of my trip:
Pros:
#Exceptional Guide: David, the owner and a proud local, was an incredible guide—passionate, knowledgeable, and energetic. Traveling with a local owner makes navigating the country seamless, and he offers fantastic insider travel tips.
#Must-See Attractions: The traditional drum sanctuary is a magnificent, powerful experience. The chimpanzee trekking was another highlight; I was fortunate to spot chimps within just 10 minutes! With zero crowd and significantly lower permit fees compared to neighboring countries, it was an incredible value.
Cons:
#Hotel Miscommunications: On the day of my trek, the hotel forgot to prepare my requested packed breakfast. Furthermore, despite my itinerary including dinner, hotel staff occasionally mistakenly asked for payment.
#Infrastructure Challenges: Severe fuel shortages cause intermittent power outages lasting up to 12 hours. Refueling also occasionally delayed our daily schedule.
#Rough Road Conditions: Given the mountainous terrain and poor road maintenance, travel times between spots can be longer than expected.
Final Thoughts:
Despite these minor hiccups, Burundi is a hidden African gem with incredibly friendly locals. My guide went above and beyond to ensure my comfort, even expressing sincere apology when small issues occurred. Highly recommended for adventurous travelers!
CN
20-35 years of age | Experience level: first safari
the tour operator is very professional and kindness
Donnah and the entire team were extremely professional, and the whole trip was an unforgettable experience. We got to see everything we had hoped to see, including lions, wildebeest, leopards, and cheetahs. Our guide was incredibly patient and knowledgeable, explaining the habits and behaviors of the different animal species along the way.
I do have a few suggestions for improvement. The overall itinerary was quite exhausting, and during the journey, there were only washroom stops, with limited opportunities to get hot water. Although the vehicle had a refrigerator and bottled water, many Chinese travelers prefer drinking hot water, so it would be great if hot water could be made available.
It would also be helpful to set clearer expectations regarding the meals provided during the safari. For example, sharing photos of the safari lunch boxes before departure would allow guests to prepare accordingly, bring some of their preferred snacks or food, or request adjustments in advance.
Finally, when packing fruit for the trip, it would be better to choose options that are easy to store and preserve. Apples, for instance, travel well, whereas bananas can bruise and spoil more easily.
Overall, this trip has left me with wonderful and lasting memories. It was a truly memorable experience, and I am very grateful to Donnah and the entire team for making it so special!
DE
20-35 years of age | Experience level: 2-5 safaris
Very friendly, reliable and well organized
We did 2 tours: the game drive in Kazikini as well as Mokoro boat trip. It was very easy to communicate via WhatsApp with Kay and she drove to our guesthouse on the evening before the tour to meet us in person and make sure everything is clear. Both days, everyone was on time and very friendly. On request, we got a vegan breakfast and lunch which was delicious and much appreciated. Maybe just to note that both trips are quite long with bumpy roads to and in Kazikini.
DE
20-35 years of age | Experience level: first safari
Very nice people, everyone is super friendl, maybe a little lack of communication
We had a very good experience all in all. At the beginning we were maybe kind of lost but since the availability per phone was always very good we could ask all our questions. Safari was really good, we saw a lot of animals but this tends to depend on the driver you get and how motivated they are to catch a lot of cool animal sights.
BR
Professional
On time despite road issues with trailer Van is clean and comfortable. Nyiko was very professional and helpful