DK
50-65 years of age | Experience level: over 5 safaris
Visa Koncepts goes beyond, uncovering hidden gems, exclusive stays, and creating unforgettable journ
"Nduta and Visa Koncepts redefine excellence in travel. They uncover the most exclusive resorts at unmatched rates, solve every challenge—even outside office hours—and craft journeys that feel effortless yet extraordinary. After years of traveling, I’ve never seen such dedication, insight, and resourcefulness. From the very first contact to the final farewell, they transform every trip into a flawless, unforgettable adventure. Simply put, Nduta sets the ultimate standard in service, luxury, and travel expertise—truly the best partners any traveler could ever hope for."
NL
20-35 years of age
A reliable tour operator offering well-organized trips with a strong focus on quality and service
Our experience with Imara Tours Zanzibar was absolutely amazing. Fessal, our tour operator, did an excellent job and took great care of us throughout our stay. Communication was always clear and timely, and whenever he planned activities, he explained everything well and why certain choices were made — which we truly appreciated.
Thanks to his planning, we were able to enjoy unforgettable experiences like swimming with sea turtles and dolphins. Everything was well organized, reliable, and great value for money. We always felt safe, informed, and well looked after.
If I ever return to Zanzibar, I will definitely book all my excursions with Fessal again. Highly recommended!
20-35 years of age | Experience level: first safari
Professional, well-run, and super fun!
Brian and Issah were absolutely fantastic. Trip was well thought out, well carried out and felt like they truly cared about the process. Would recommend in a beat to anyone looking for a Tanzanian safari to the Serengeti or anywhere near Arusha. We got to see some views and animals that were incredible.
DK
65+ years of age | Experience level: 2-5 safaris
Very pleased with Saddam (driver and guide)
We toured the Amboseli National Park over X-mas in 2025. Saddam, which is his call name, not real one, took us from Nairobi forth and back.
I consider the roads of Kenya much more dangerous than wildlife, crime, or whatever in Kenya. At the beginning of our trip I had a word with Saddam about my concerns and asked him to drive safety (disclosure: pecuniary incentive offered). He took us safely back and forth. Good reading of traffic and prediction of intentions and behavior of other (insane) drivers. Overtakings are inevitable, overloaded trucks snarling up in hilly terrain, elephant overtakings when one overloaded truck overtakes another ditto uphill, Saddam drove exemplarily.
Saddam also took us inside the Amboseli National Park. He is a very extrovert person, seems to know most people around. He stops at every second or third other safari 4x4 to exchange that special handshake and small talk with the driver, while constantly listening to the chatter on the radio com channel. I interpret it as constantly being online on Kenya-style social media. It may be slightly annoying, but he has very good situational awareness. He is very familiar with the park and the terrain. Suddenly he drives with determination, repeat: determination, to reach a certain location in the park, where where we had excellent sightings of wildlife. He talks a lot on the phone, sometimes also while driving on the highway. Part of being extrovert and constantly online, I presume. I'm safety conscious and monitored it closely but felt no urge to intervene, he still drove safely. If you dont like that, make an agreement at the very start. I was pleased with Saddam. We had a great trip. I felt safe.
DE
35-50 years of age | Experience level: first safari
3 days Tsavo East and west - Perfect Individual Tour
I have book an individual tour with a very short notice and it was the best experience ever due to the locations of the hotels as well as the experience of the tour guide and driver. I have managed to see all the big five as well as other animals and enjoy the beautiful sights which made the tour a success.
50-65 years of age | Experience level: 2-5 safaris
Horrible, disappointing, empty promises
As a freelance conservationist and wildlife photographer, my first trip to Kenya was meant to highlight the wonderful work the Kenyan government is doing to save various wildlife from extinction. This trip was self funded and my way to developing a story/book I could use to show the world how well conservation works when we put the welfare of animals first. Each location I requested to visit had a very specific purpose. Ol Pejeta for their work with bringing back the black and white Rhinos, Masai Mara for the Wealth of wildlife thriving due to conservation and Amboseli National Park for the Super Tuckers like Craig. After reading positive reviews of this company, from travelors who mentioned DAVID numerous time as a great tracker who was great at finding animals, I felt confident that they would be able to give me the safari experience I wished for.. (and honestly, the reviews of David is the only reason I chose Tropical Wild Expedition because I wanted a guide who knew what he was doing and was recommended by so many people)
I expressed to Susan what I was looking for and she assured me her company could fulfill my goal. I ask if I could get this DAVID as a guide. Her response was that I would have to wait til closer to my safari date to see if he was available. I ask if I could request him, I never got a response. Susan was well aware of who I was and what my purpose was because once I booked.. she stated she would save me a window seat as well as a beanbag to use for my long lens.
What I was met with however was completely opposite. The disorganization was more and more profound each day. When told this would be a group joining safari, it was only explained to me I would be joining other people (up to 7 others in the same safari truck). I asked if those people would be from the same company.. I never got a response. I figured how bad could it be, joining others to experience the same beautiful animals of Kenya. Aren't we all there for the same reason? But the reality of group joining Safari was so much harsher then I could ever imagine.
The real reality is there could be 7 additional people from up to 7 other companies staying at 7 different accommodations on the same tours. By having so many different companies staying in so many different accommodations, it made actually having a real meaningful safari impossible. Drivers weren’t trackers as promised.. they were simply just drivers taking people from point A to point B completely ignoring the purpose of the safari. Had I known this up front I would have never gone with this company or group joining.
My experience prior to this safari took place in Kruger Nation Park, South Africa.. Drivers/guides had us in Kruger NP before the sun came up and we stayed during the most active part of the morning (and evening) to ensure we saw as many animals as possible. We took breaks during hottest part of the day.
The Kenyan itinerary sent to me by Susan stated AM/PM Safaries at each park (Masai Mara, Amboseli). But the only time I had a pm safari was the first day in Masai Mara. The other days we were lucky if we got into the park before 9:30am and drove around aimlessly during the hottest part of the day while all the animals hid in the shade. Each day we left the park just as other companies we're arriving for the pm safari and we were always back at our accommodation by or before 5pm.
I had 5 different drivers throughout the 8 day safari. It is my understanding (from previous safari) that safari vehicles are equipped with CB Radios so drivers can communicate with other drivers when a sighting occurs.. 2 of the safari vehicles didn’t even have a CB Radios. When I asked the one driver how he will know where there is a sighting, all he said is he’ll get a call on his phone. First full day in Masai Mara, We sat in a cue for nearly 2 hours at a leopard sighting, only to never actually see the leopard because we sat so long the leopard moved. I knew the leopard moved before our driver by watching other drivers interacting with the rangers ( he never got a call bout anything). When it was confirmed the leopard moved (by the rangers moving as well) our driver just sat there letting the other 50 vehicles behind us to go in front of us. I was in Masai Mara for three days, where I was told I would see every animal.. It ended up being the biggest waste of time never shooting a sunset/sunrise, a leopard, lions, lion cubs, cheetahs, ect. We did find a momma lion take a kill to her babies only be to told we couldn’t follow when other vehicles were.. this happened several times missing prime the photographic opportunity I has stated I was looking for prior to booking.
On our way to Amboseli the truck broke down and left us sitting on the side of the highway for nearly 2 hours. I found out through the companies of the other people in my group that we were getting a new truck. When I reach out to Susan, it took her nearly an hour to say, “the driver is handling it”.., no reassurance, nothing. That’s when I was thankful I was in a group with other companies..
The most devastating memory I’ll have forever, is while in Amboseli for 2 days, I begged the driver to try and find CRAIG (the famous Super Tusker). This was a very specific request I made in my first email to Susan nearly 8 months prior when I asked if I could get David as a driver. I even asked if David could track CRAIG. Well I never got David. Nor did I ever meet Craig because the driver I did get didn’t care. I found out within an hour of leaving Amboseli on way to Nairobi, that Craig was in the conservatory not far from the park. If I could find that out within an hour of leaving the park, why couldn’t the driver find that out before leaving the park when I had been asking him for two days. I woke up yesterday to the devastating news that CRAIG PASSED AWAY in the early morning, just 2 days after I returned home.. I was so close and this company ruined everything.
This company only cares bout making enough promises that you given them your money, and while you are there, they do what they want and you can’t do anything about it. They couldn’t care less fulfilling request and giving their clients the experience they requested.
If you value the money you work so hard to earn and use to go on a safari in Kenya.. DO NOT HIRE THIS COMPANY.. they will take your money, make you promises and give you in return nothing but headache and bad memories. Oh.. and I never got the beanbag either. At this point the bean bag is trivial , I only bring it up so show even the smallest requests get ignored. You would think at least the bigger request we get honored and they weren’t.
If this experience sets the precedent for how tour companies work in Kenya, I will be very hard-pressed to ever return because how could I ever trust another company’s word if this is how they work in Kenya.
RU
20-35 years of age | Experience level: 2-5 safaris
Good organisation, Casper is best guide!
Good ratio quantity and price. Good guys and I trust.
35-50 years of age | Experience level: 2-5 safaris
My safari trip
Me and my friend recently completed our trip to Uganda and our safari trip with Buyaga.
Our trip was a 5 day excursion where did the gorilla and chimpanzee trekking along with a short safari drive in QE2 and a boat ride in the Kazinga channel.
For the most part our trip with Buyaga was great and we are so pleased we went with them. Peter was always very quick at replying to emails from the minute we enquired to when we went on the trip. We even changed a guest half way through but even that wasn't a problem. Our driver for the 5 days was Simpson who was brilliant with us. Not only did he ferry us around on the long days of driving with a smile at all times but me and my friend had a good time just chatting with him at dinner each night and getting to know him, and him us. We can't fault Simpson throughout and he is one of the main reasons we'd recommend Buyaga.
Our only faults we found was 2/3 of our hotels changing without being told. We were always put in nice accommodation but the first one we was looking forward to having a lake view.
The only other complaint we'd have is missing out on the tree climbing lions in Ishasha. This was due to unsafe roads we were told which we can appreciate is out of their control but would of been nice to have replaced it with another game drive in QE2 instead or something as then the 3rd day became just a travel day like the 1st and 2nd.
On the whole we were very pleased with Buyaga, Peter and of course Simpson. We were also blown away by how lovely a country Uganda was. Green everywhere and we always seemed to meet friendly people.
The chimp and gorilla trekking was of course the highlight and we can't recommend it enough. If this on your to do list and you're looking for a tour guide, we would recommend Buyaga for you to look at.
Thanks again,
Ashley and Johnny
Experience level: 2-5 safaris
Bargain safari with thrills
Great experience with Jungleroam. I was able to see the big 5 - and much more - thanks to the amazing and relentless driving skills of Albert. Whereas other drivers were hesitant to go through mud or floods, he was fearless, even helping out two stuck drivers. We were even able to prolong our Nakuru game drive. Unforgettable trip!!!
35-50 years of age | Experience level: first safari
Excellent customer care
The service was very good and the trip to trek gorillas was well organised. Excellent customer service.