FR
35-50 years of age | Experience level: 2-5 safaris
A Disappointing and Overpriced Experience with a Problematic Guide
I regret to say that my safari with Axis Safari fell far short of expectations, especially considering the significant price I paid. I booked what was described as a mid-luxury tour to Masai Mara and Lake Nakuru.
My primary issue was with the value. For the price (approximately $1000), I expected a consistently good standard. While the first lodge was excellent, the accommodation at Lake Nakuru was, in my opinion, very poor. The room was tiny, the food for dinner and breakfast was disappointing, and excessive noise made it impossible to sleep well. I was traveling with others who had booked the cheapest option, and from my perspective, I could not see a justified difference in the quality we received for the extra cost. I feel I did not receive value for my money.
Unfortunately, the experience was significantly worsened by our guide/driver, Yasin. His demeanor was consistently grumpy and he appeared annoyed by our questions about the animals or the tour. He was frequently on his phone while driving and while we were on game drives. He would often start driving without warning while we were still standing up taking photographs, which felt disrespectful and unsafe.
The most unacceptable incident occurred one day in the vehicle. After a misunderstanding about the itinerary for the following day, I tried to clarify. Yasin became very angry, stopped the car, and raised his voice at me in front of the entire group. This outburst made everyone extremely uncomfortable and was utterly unprofessional. While he apologized later that day, the incident left me feeling very upset and it ruined that entire day of the safari for me. His general inattentiveness, fast driving, and lack of guiding commentary made me feel he was more of a disinterested driver than a guide.
The Masai Mara itself is absolutely breathtaking and worth visiting. However, based on my personal experience—feeling overcharged for uneven quality and being subjected to a guide whose behavior was, at times, unprofessional and intimidating—I cannot recommend Axis Safari. I believe there are operators who would provide better value and more respectful, engaged service for a similar price.
NL
20-35 years of age | Experience level: 2-5 safaris
It was a great experience to go on Safari with Jungle roam.
We went with Johny Jackson on the Safari tours for three days. It was great our tour guide has shown us every animal of the big five and more!
NL
20-35 years of age | Experience level: 2-5 safaris
Johny Jackson is a very kind and generous tour guide.
Our tourguide, Johny Jackson, was a very nice and kind guide. It was a very great experience. The guide showed us all the animals that you can see in Masai Mara.
DE
35-50 years of age | Experience level: first safari
Amazing 10-Day Safari with Real Wildlife Moments and Great Care
We had an incredible 10-day safari with Wivi Agency, and we couldn’t be happier with the experience. From our first contact with Elias, everything was easy, friendly, and well organized. He was always ready to help and made us feel welcome from the beginning.
The safari itself was unforgettable. We were lucky to witness real wildlife action, including animal hunting events, which was intense and emotional to see in person. Our guide had great knowledge of animal behavior and always seemed to know where to go at the right time. Every day felt exciting and full of amazing moments.
What really made this trip special was the extra care and personal touch. Wivi Agency helped us arrange additional activities like visiting a Maasai village, which was a beautiful cultural experience and gave us a deeper understanding of local life. They also helped us get a local SIM card when we arrived, which was very helpful and made everything easier during the trip.
The accommodations were comfortable and well chosen, and the whole itinerary was well balanced between adventure and relaxation. Everything ran smoothly, and we never felt rushed or stressed.
A big thank you to Wivi Agency and especially Elias for the kindness, support, and great organization. If you are looking for a friendly team that truly takes care of you and offers both amazing wildlife and cultural experiences, we highly recommend them. This safari will stay with us forever.
DE
50-65 years of age | Experience level: 2-5 safaris
Perfectly organized
Our tour was perfect. Our favourite lodge was the Nile safari lodge.
David was the perfect guy to drive us safely from experience to experience. Thanks David.
Communication with Gina was always kind and helpful. Thanks Gina,too.
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BR
20-35 years of age | Experience level: first safari
Ruben was very efficient! Fast answers and polite!
They are very efficient and organized! Also very pontual and polite! I love it!
DE
35-50 years of age | Experience level: first safari
Once in a lifetime Experience
It was an absolutely fantastic experience. The diversity of this trip is incredible and hard to beat; we saw the Big 5 and much more. But meeting the gorillas was definitely the highlight for us. The trip was perfectly planned by Ngoni, and they took care of all our needs during the trip. We didn't have to worry about a thing. A big thank you also goes to our wonderful guide Hillary, who had extensive knowledge about his country, animals and culture. We had a lot of fun together and can only recommend him. This trip was a 10/10!
NL
20-35 years of age | Experience level: first safari
John is a highly experienced guide who delivers an organized safari and unforgettable wildlife.
We had an incredible 4-day, 3-night safari with John and couldn’t have asked for a better guide. He is extremely experienced, knowledgeable, and truly goes the extra mile to make sure you have the best possible safari experience.
Thanks to John, we saw an unbelievable amount of wildlife, including many different lions, leopards, cheetahs, buffalo, a rhinoceros, wildebeest, hyenas, and coyotes. We were lucky enough to see the entire Big Five, which made the experience extra special. He knows exactly where to look and always made sure we were in the right place at the right time.
We had an amazing time and felt very well taken care of throughout the trip. If we ever return to Tanzania, John will definitely be our guide again. Highly recommended!
20-35 years of age | Experience level: 2-5 safaris
An unforgettable Mt Kenya day hike — Leonard was an incredible guide
I had an incredible experience with Leonard on a day hike on Mt Kenya. From the very first contact, his communication was clear, professional, and reassuring, making the whole process feel easy and well organised. On the day of the hike, everything ran smoothly and on time, and he was knowledgeable, friendly, and genuinely passionate about the mountain. He set a comfortable pace, shared interesting insights about the landscape and wildlife, and made sure everyone felt safe and supported throughout the hike. The scenery was absolutely breathtaking, and the experience exceeded my expectations in every way. Excellent service, great value for money, and a guide you can fully trust — I would highly recommend Leonard to anyone visiting Kenya. 🌄✨
20-35 years of age | Experience level: first safari
11/10, amazing tour, guide, sightings, coordination, and lodging! Wish I had more time!!
Had the most amazing 4-day safari!! Couldn’t have asked for a better guide— Doc was super knowledgeable, helpful, and friendly! Highly recommend booking and asking for Doc, this was one of my favorite travel experiences to date! Also big thanks to Johanna for helping with the very last-minute booking and to Shoes for helping with coordination! We saw all the animals we hoped to and more, such an awesome experience overall.