65+ years of age | Experience level: 2-5 safaris
Well communicated and Excellent service.
Good communication. Fresh cooked food every day. We were really well looked after by our guide. Good Luck was always there when we needed him,and very knowledgeable indeed. Our tour was 5 days plus 3 days in Zanzibar. Everything was handled nice and smooth. I'd say value for money was good considering the nice hotels that were booked. Thankyou Serengeti green Tanzania.
35-50 years of age | Experience level: first safari
Incredibly helpful and easy to communicate with 🙂
Safari.com and Kate and Clarisha in particular were incredibly helpful throughout our booking process and to ensure they found something for our group that would match our requirements. Both were very good at communicating and responding very quickly to any questions we had leading up to our trip. The Safari itself was fantastic and we really appreciate the work they put into finding somewhere for us. Could not have asked for more. Would recommend Safari.com to anyone looking to book a Safari in the near future.
IT
Excellent
I can only express my great satisfaction with traveling with Zamsato. Thanks to the owner, Dani, who accompanied my entire family of five for a week around Zambia. Spectacular places, intimate safaris, fun evenings, and excellent food. All thanks to Zamsato, who organized this tour, where professionalism, warmth, and friendliness were always present. As my wife says, Dani was our guardian angel...highly recommended for anyone who wants to discover Africa! See you next time!
20-35 years of age | Experience level: first safari
Gama was very kind, informative and the best guide there is!
We took a 5 day safari for the great migration and it was an experience we’ll never forget. We got up close and personal to all of the big five animals, the river crossing and so much more and Gama our guide specifically made it the best it could be getting us in great spots to take amazing videos and pictures of everything
AT
20-35 years of age | Experience level: first safari
an unique and incredible beautiful experience
all the personel was ingredible friendly and respectful
the organisation was perfect and the food at any time of the day was great
the national parks were also really beautiful
the overall experience was great
IT
35-50 years of age | Experience level: first safari
The experience I will never forget!
If I could, I'd give this experience 10 stars, and that wouldn't even be enough. The safari itself is incredible, but I personally think the people we did it with helped make it special, and I'm especially referring to Benji, who has now become a great friend of mine. He took us everywhere in the three parks so we could see as many animals and sights as possible. He drives the Jeep very well, is a cheerful person and absolutely loves what he does—just look him in the eye when he talks about it. I absolutely recommend him and his agency to anyone looking for a professional. You won't regret it, in fact, you'll immediately think about coming back!
NL
Guarantee for great safari experience!
We had a very nice 1,5 day safari experience with Palglade! They picked us up at Lake Naivasha and drove us to the lodge in Masai Mara. Very good driver. We stayed in Sentrim Lodge which was nice, the lodge was spacious and cozy at the same time and the food was good. The guides had a lot of knowledge about the park and animals and were very assertive in making sure we had good views on the animals. Spotted all of the big 5 and more! Recommend!!
NZ
20-35 years of age | Experience level: first safari
Tiyani was very accommodating
Tiyani was great. Quite accommodating and took time to show us certain sites on the way to our accommodation.
IT
20-35 years of age | Experience level: first safari
Excellent support and care throughout the trip, although the organization could have been better.
We had an overall good experience with Alkebulan Travel & Tours and enjoyed our trip to Tanzania. The organization and support we received, especially when we faced some health issues during the trip, were excellent. They were able to coordinate with the local operator and arrange medical assistance for us, including doctors who came to visit us when needed.
However, there were also some aspects that left us a little disappointed. Due to the changes that occurred during the trip, several activities and parts of the original itinerary were modified or reduced, and some of the lodges were changed along the way. While these changes were sometimes presented as upgrades, they did not always feel like an actual improvement compared with what had originally been planned.
We understand that some flexibility is necessary when traveling, especially when unexpected circumstances arise, but considering the price of the trip, we expected the original itinerary and accommodation arrangements to be followed more closely, or at least for changes to be communicated more clearly in advance.
Overall, it was still a beautiful and memorable experience, and we particularly appreciated the excellent assistance and availability when we needed it most. With a little more attention to organization, communication, and consistency with the agreed itinerary, the experience could have been even better.
A special mention goes to Omari, our guide from Serengeti Silence. He was an excellent guide, friendly, knowledgeable, professional and always willing to help. He was supportive during our health issues, making sure we had the assistance we needed. His presence made a real difference to our experience.
GR
35-50 years of age | Experience level: over 5 safaris
Epic 11-day adventure in Kenya and Tanzania with Eta Adventure Safaris!
One of the best and most complete itineraries you can choose for a full and truly satisfying safari experience in Kenya and Tanzania. I was in communication with Madelyne from the very beginning and she was always immediately available to address every question, inquiry or concern. ETA Adventure Safaris, which works directly with Super Eagles, provided us with a very good offer and was willing to upgrade accommodations or services whenever possible. We had a clear written agreement covering all financial matters, optional activity costs, procedural details and everything went smoothly.
The Kenyan leg of the trip was executed in an incredibly professional manner. Their driver, Dan, is one of the most experienced drivers I have ever met. He is capable of driving equally well in chaotic Nairobi, on difficult countryside roads, through villages full of children, cows and other animals that might suddenly jump in front of you, and especially throughout the Masai Mara, Lake Nakuru and Amboseli, where he personally took charge of our safari. A true expert on every animal, he knew exactly which branch, bush or tree they might be under and took us straight there, gifting us wonderful photographic moments. The accommodations in every area we visited were decent and appropriate for the standards of the surrounding region and, overall, we were extremely satisfied with our experience in Kenya.
After Kenya, they assisted us with the border crossing, where their Tanzanian partners, 7 Wonders, took over for the remainder of the trip. From an organizational perspective, the first two days in Tanzania were somewhat less smooth. There were one or two delays related to determining which travelers would be assigned to which vehicle and driver. In particular, on the day we were heading to the Serengeti after visiting Tarangire, there was poor communication from early in the morning and the resulting delay ultimately cost us our afternoon safari in the Serengeti. I completely understand that on a safari in the wilderness, where groups and accommodations are constantly changing and roads can be difficult and sometimes risky, delays are bound to happen. However, in this case, I am not referring simply to bad luck or circumstances beyond anyone's control, but rather to some clear organizational and logistical issues. That said, these issues were limited and they did not prevent us from having a wonderful time in Tanzania. We thoroughly enjoyed the spectacular landscapes, the incredible wildlife and our stays in beautiful lodges located right in the heart of nature.
Overall, we are very satisfied with the ETA experience, from the online customer service to the driving, accommodations, food and guides. Apart from the one or two organizational mishaps on the Tanzanian side, which unfortunately cost us some precious time, we have no hesitation in recommending them. We had a fantastic time and this safari was undoubtedly one of the most beautiful experiences of our lives. Something we will remember and cherish for many years to come.
