AE
20-35 years of age | Experience level: 2-5 safaris
1day trip Unforgettable Day Safari Thanks to Excellent Guide Charles K
My safari tour was absolutely fantastic, largely thanks to our guide Charles K. He delivered exceptional service throughout the whole day. Charles was extremely knowledgeable about local wildlife, patiently pointing out every animal for us and sharing interesting facts about their habits. He drove attentively, adjusted our route flexibly, and always made sure we got perfect viewing angles.
We were incredibly lucky to spot a wide variety of animals. We saw tall giraffes wandering across the grassland, hippos resting by the lake, and even lions resting in the shade. Besides these highlights, we also came across zebras, antelopes, plus dozens of beautiful bird species with bright feathers.
Thanks to Charles’s sharp eyes and rich experience, we barely missed any key wildlife. It was an unforgettable experience, and I highly recommend him to anyone planning a safari trip.
SI
20-35 years of age | Experience level: over 5 safaris
Exceptional & reliable
We did the budget 7 day safari and it was amazing! The customer service from the tour operator was responsive and reliable and the organisation was smooth, seamless and without delays. We had two amazing drivers who were extremly friendly and knowledgable. The camps and hotels were quite lovely for a budget option. All in all it was a great experience and very good value for money. I would definitely recommend!
CA
65+ years of age | Experience level: 2-5 safaris
Such a pleasure to deal with, on every possible level.
This was our fourth safari (fifth trip) with Compass Odyssey (CO). As usual, Darren and Kate did not disappoint.
Honesty; integrity; reliability; responsiveness; patience; knowledge; expertise; kindness; safety; cost effectiveness; attention to detail… I could go on and on; but, in essence, excellence is what characterizes them, and this is why we keep going back.
This was a particularly tricky safari to organize for various reasons. Nevertheless, CO guided us through the process, ever mindful of our wants and needs, with zero pressure to eventually travel.
You cannot go wrong with CO. We believe they are the best.
This safari was for myself, my adult daughter and one of her friends. The experience was tailored to suit us perfectly. We loved the itinerary, the camps, the guides, and of course the ANIMALS, including GIZA the black leopard!
Describe your dream to CO, and they will make it come true!
Thank you so much, Darren and Kate. We have so many new wonderful memories to daydream about, thanks to you and your team.
You can expect to hear from us for our next adventure in the foreseeable future!
35-50 years of age | Experience level: 2-5 safaris
Terrible experience we wouldn't wish on anyone
We have had a terrible and incredibly stressful experience with Congema Safaris. Everything started off great until they got a deposit from us and then it became incredibly difficult to get any communication from them, for months. We found out that nothing on the itinerary was booked for us by contacting hotels and providers directly. When we requested our deposit be refunded, they said they would do this after almost 2 months and explained they used OUR money to book other groups in for a trip that was cancelled. They seemed quite happy to let us think our holiday was all booked for months, which makes us believe they were scamming us. They have not refunded our money and are ignoring our communications again, which makes us believe we won't receive it. Please make sure to look for well reviewed providers so that you don't go through all the stress and struggle we have.
IN
35-50 years of age | Experience level: over 5 safaris
They are good but can organise themselves better.
Our guide Andrew, also known as Kamou, was extraordinary. He was incredibly patient with all our questions about wildlife and beyond, and his overall knowledge made the trip special. Never missed an opportunity for a good animal sighting.
I would definitely request him as our guide for our next visit to Northern Kenya. He’s a total rockstar!
The locations — Mara, Nakuru, and Naivasha — were all breathtaking and truly speak for themselves.
*Food*
Meals were fairly standard across all locations: boiled, fried, or sautéed vegetables, rice, lentils, and chicken or beef. Nothing stood out in terms of flavor.
*Overall*: It was a great experience.
*Areas for Improvement with Jocky*
1. *Pickups*: On the day of hotel pickup, we had to follow up multiple times. One co-traveler wasn’t picked up at all and only joined us 2 hours later.
2. *Itinerary Changes*: Plans with Jocky often seem to change last-minute based on logistics. On the last day, drop-offs to hotels/JKIA were inconsistent — some of us got a separate car, others were booked an Uber/Bolt. Eventually, we all got dropped off as promised.
3. *Accommodation*: For the price Jocky charged, the accommodations were below average. I recommend customizing your stay — photos online can be misleading.
*Accommodation Notes:*
- *Masai Mara - Mara Lenchada Tented Camp*: Very basic. Bathroom was run-down. Lights are off from 11:30 PM to 4:30 AM, which seems standard for Mara camps. Bring a torch/phone light.
- *Nakuru - Hill Court Hotel*: Cold morning with only lukewarm water. Dinner and breakfast buffet were decent. We were originally booked at Nakuru Buraha Zenoni
Hotel — not sure how it compares.
- *Naivasha - Chambai Hotel*: We got a good 2-bedroom flat for 3 people. However, no fan or AC made it warm with poor air circulation. Keeping windows open meant dealing with mosquitoes and traffic noise all night.
Overall, we had a great experience, but accommodation and logistics need work.
IT
35-50 years of age | Experience level: over 5 safaris
Make you feel like home, everything u need he will help u with
Our driver Thomas drove us from Kruger to Johannesburg, made the drive really chill and cozy. The best
IN
20-35 years of age | Experience level: first safari
Spectacular
She has been very supportive and prompt with showing us the national park Mokobo
IN
20-35 years of age | Experience level: 2-5 safaris
The tour was smooth, our guide Monoco was really professional and knowledgeable
Loved the safari and our guide Monoco was really professional and knowledgeable about all the animals and the drive was really smooth
IN
35-50 years of age | Experience level: 2-5 safaris
Jocky's strength is in their Safari and Guides!
Our overall Kenya Safari experience was a huge treat. The wildlife, the stories, the history, the people, culture all a hit.
A big shoutout to our Safari Guide Andrew/ Kamao! What a storyteller! While the safaris were rewarding intself the stories brought to life scientific facts, local lores, histories and myths. Kamao clearly loves the Safari and is not dropping a chance to keep the adventure at an all time high for his guests. A total fun person with a natural gift to connect to people.
Some areas which we felt could use improvements are accomodation, variety in local food, a better sense of organisation and transperancy.
Accomodation in Mara was very basic, could definitely be better in terms of food and hygiene. Naivasha too,they could consider options as there are many stays with better facilities.
Also as a tour company keeping guests posted on what to expect in terms of weather, what to pack, providing stay options,better communication and organisation can help Jocky up their services.
JP
35-50 years of age | Experience level: over 5 safaris
Wonderful safari but do not recommend
Do not recommend.
Good: Wonderful safari with skilled wildlife driver. We enjoyed what we would like to see, great river crossing, big 5 animals, etc.
Bad: 1. Office response is not speedy after we paid the balance.
2. The unacceptable thing is the office changed our camp without any information. Even I pushed them to provide the details and explanation, they still not tell me the new camp’s name. Please image you will be taken to an unknown place at wildlife park, what do you think?!