35-50 years of age | Experience level: first safari
Great experience!
I had a fantastic experience and would absolutely recommend this tour company to anyone visiting the Victoria Falls region.
Everything was very well organized. The hospitality was excellent, the accommodations were comfortable, and the staff were consistently friendly, welcoming, and eager to help. What stood out most was the quality of the guides. They were knowledgeable, professional, and passionate about sharing information about the wildlife, conservation efforts, local culture, and history of the region. I left feeling that I learned so much more than I would have on a typical sightseeing trip.
The wildlife experiences were unforgettable, and it was clear that the team genuinely cares about creating meaningful experiences for guests while respecting the environment and local communities.
My only suggestion for improvement would be communication around a few itinerary changes that occurred toward the end of the trip. Nothing major impacted the overall experience, but a bit more proactive communication would have helped set expectations.
Overall, this was an incredible trip and one of the highlights of my time in Southern Africa. Thank you to the entire team for the memories, the warmth, and the outstanding service.
CA
20-35 years of age | Experience level: first safari
Amazing Safari Experience
Had the best experience on my safari with Rozsella! The whole team was super welcoming, friendly and hospitable, making sure all our needs were met and very proactive in making changes to accommodate my family and I.
We started our trip in Nairobi from where we drove to Masai Mara. Our safari driver Ojema was very pleasant and made the entire experience entertaining and comfortable. Our guide James, a local Masai was exceptional, he is well connected in the park and we were often first to rare sightings and saw the big 5 several times (not the rhino though, because there’s very few left in Mara and are rarely spotted). Both were very knowledgeable about the animals, their habits and the different tribes that roam around in the park, we learnt so much from them and made great memories!
Would definitely recommend the team for the safari experience!
50-65 years of age | Experience level: first safari
Experience of a lifetime!
We booked Seregenti African Tours only a couple weeks before the safari, and our experience was incredible and totally exceeded our expectations. They were so responsive and even customized our itinerary up to the day before to accommodate our specific requests. Linah was so courteous and helpful answering all of our questions and concerns.
Our guide, Simon AKA Safari Monster, is amazing! What makes Simon so awesome is that he’s truly passionate about his love for the animals and creating an unforgettable experience. He has a vast knowledge and answers every question about the animals’ behaviors and their environments. His enthusiasm is evident in how hard he works to find the animals.
The safari was already incredible, and Simon’s knowledge and friendliness made the experience that much better. We are looking forward to planning our next safari with Serengeti African Tours.
50-65 years of age | Experience level: first safari
Perfect, the company and our tour guide Derek are the best
Great organization and game plan. Both our tour guides Victor and Derek were amazing! It couldn’t have gone better.
Derek was awesome!
Derek was so knowledgeable and extremely accommodating. Very patient while we took our time looking at the sights and animals. Never rushed us. You can tell he truly loves his job and the culture of his country. By the end of the week we thought of him as one of our family and sad to leave him. Strongly recommend him to anyone that wants a very flexible schedule but also see everything you were hoping to see. Strongly recommend this company and ask for Derek!
50-65 years of age | Experience level: first safari
Derek was awesome!
We had an outstanding experience with Derek as our tour operator in Tanzania. He was incredibly knowledgeable about the wildlife, culture, and the areas we visited, which made the trip both enjoyable and educational. Derek was always punctual, attentive to our needs, and went above and beyond to ensure everything ran smoothly. His flexibility and willingness to accommodate special requests made us feel truly valued and well cared for throughout our journey. We highly recommend Derek to anyone looking for a professional, reliable, and exceptional guide in Tanzania.
20-35 years of age | Experience level: first safari
Derek delivered & then some!!!
Derek was an exceptional tour guide. We had so much fun with him. He was so knowledgeable and friendly and so patient with all of our stupid questions and pictures lol. He went above and beyond for our group each day and every morning the truck was cleaned with waters and a restocked cooler. He truly handled every detail and made this an exceptional experience from start to finish. Sad to leave him!
QA
50-65 years of age | Experience level: 2-5 safaris
Real ultimate wild!
We recently booked our second safari with Lilac Roller Safaris, and once again they exceeded our expectations.
Josephine did an outstanding job planning every detail of our trip, ensuring everything ran smoothly from start to finish. Our safari driver and guide, Edward, was exceptional. His knowledge of wildlife and animal behavior was truly impressive, making every game drive both exciting and educational.
One of the highlights of our journey was visiting a Maasai village. The Maasai people were incredibly welcoming, inviting us to join their traditional dances and sharing insights into their rich culture and way of life.
Our 5-day safari covered Maasai Mara, Lake Nakuru, and Lake Naivasha, and every destination offered unforgettable experiences and breathtaking scenery.
If you are looking for a reliable, professional, and friendly safari company in Kenya, we highly recommend Lilac Roller Safaris. We look forward to booking our next adventure with them!
ES
35-50 years of age | Experience level: first safari
Terrible organization and management by Abongo, though Peter the guide saved the experience
I booked the "Nairobi: 4-Day Maasai Mara and Lake Naivasha Safari" through GetYourGuide, operated by Silver Spark Africa Safari, and the company's management (especially the boss, Abongo) was absolutely dreadful. I do not recommend them at all.
The issues started the day before the trip:
Last-minute changes: We were informed that they had to change our hotel because it was fully booked, and that the Spanish-speaking guide we requested couldn't make it due to being in "quarantine."
Extreme lateness and unprofessionalism: We were told to be ready at 6:00 AM at our hotel in Nairobi. The boss, Abongo, showed up at 8:00 AM (two hours late) because he had overslept, and he smelled strongly of alcohol. After dropping off the vehicle, he left and did not join us for the safari. Furthermore, the van he provided was incredibly old; it’s a miracle it even survived the trip.
Failure to pay entry fees: Upon arriving at the Maasai Mara gate, we were denied entry because the company had not paid the fees. Abongo sent me a WhatsApp message demanding that I advance $400 USD, claiming GetYourGuide hadn't paid them yet. After a heated argument where I flatly refused to pay, and after waiting for 2 hours, our guide managed to get them to let us in just to eat, under the condition that the payment would be processed later.
Held hostage at the hotel: After Maasai Mara, we headed to Lake Naivasha. The next day during check-out, the exact same issue happened again: we were forced to wait and couldn't leave the hotel because the company had failed to pay for our stay.
The only saving grace:
Our driver and guide, Peter, is a 5-star professional. He was amazing, always available, and constantly trying to minimize and resolve the endless problems caused by his boss, Abongo. The safari itself is wonderful because of the nature, but Silver Spark Africa Safari's management is a complete scam. They put you through incredibly stressful situations while the owner pockets the money and fails to pay vendors on time. Avoid this company at all costs!
65+ years of age | Experience level: 2-5 safaris
Marvin was fabulous in every aspect of our tour!
Very informative and thorough. Marvin was very interesting in bringing us thru the long history of South Africa and apartheid.