35-50 years of age | Experience level: 2-5 safaris
Superb service from start to finish!
It had always been a dream of ours to visit Madagascar and Tailormade Africa really made our dreams come true and more!
Although we knew we wanted to visit Madagascar and all it had to offer, we had an obstacle in our way......we wanted to see as much as possible but were limited to the amount of time we could take away from work.
As mentioned, we had always wanted to visit, but we were unsure of where to start and what to do - with so many beautiful parts to the country and different landscapes we were overwhelmed........enter Tailormade Africa!
We contacted them way back in 2022 to book a holiday of a lifetime to Madagascar in 2024. Even though we were looking to book so far in advance, this didn't discourage Rob and the team from doing their utmost best to secure costs and dates for us. They made recommendations on how to get the most of Madagascar with our restricted time all whilst ensuring that we weren't spending more time travelling than we were enjoying our holiday!
After initial contact, we had a 121 conversation with Rob so that he could get to know us and understand our personal travel style and based on this, he was able to happily provide multiple itineraries and hotel choices as a starting point for us to peruse and give us an idea of what's possible, available and different budgets. We were then able to 'pick and choose' and 'mix and match', really ensuring that our holiday was 100% tailored to our needs and wants. No matter how many times we went back and tweaked the different itineraries it was never too much trouble for the team!
Throughout the 2 years between booking and actually travelling, the team kept in contact with any updates, and amendments we wanted to make were handled with straight away - including an extended break to Kenya prior to arrival in Madagascar - nothing was too much trouble!
Prior to travelling, we had another 121 call with Rob to go over our plans a final time and to answer any last minute questions - this is a really nice touch. Tailormade Africa also make themselves available to you for the duration of your holiday too - just in case of any mishaps or information you might need while you're away.
The personal touches that were made throughout our stay at each location were second to none (so much time had passed from booking to travelling that we actually ended up getting engaged and married in between so made Madagascar our honeymoon). At each location we stayed at, the staff had prepared something special for us as a honeymoon treat - and this was all down to Tailormade Africa's organisation and the great relationships that they have with their teams on the ground.
It really was the holiday of our dreams and we couldn't have asked for more - all thanks to to the Tailormade Africa team!
Their customer service didn't end there though......even when the trip was over and we were back to reality, we had a final 121 call with Rob which gave us to opportunity to tell him all about our adventure and provide feedback.
Absolutely 5 star service from everyone and we will definitely be using Tailormade Africa again for our next African adventure!
20-35 years of age | Experience level: 2-5 safaris
Amazing
Amazing Trip. Seeing the gorillas was absolutely breathtaking, being able to be so close to these very special animals is totally awesome. Giant Holiday Safaris did a very special job in organizing this safari and all the late add ons, I highly recommend them to anyone who wish to take a trip to Uganda I will most definitely be returning in the future and will not hesitate to use Giant Holiday Safaris again.
CH
50-65 years of age | Experience level: 2-5 safaris
Great private tour in the safari
From the moment I contact Serengeti Green Tanzania, I had great communication answering all the questions and concerns I had. We decided to book with them 4 days private Safari tour (3 nights) for 3 people. My main concern was the food, as we vegan, vegterian and gluten free. Davies assured me that they will notify the lodges about our food. Breakfast and dinner were very good with options for vegan and vegterian. The packed lunch was more or less OK. I would advise to bring some snacks with you if you have special dietary requirements.
The guide was very nice, doing his best to make us feel comfortable, if we wanted to stop, take pictures or use the toilet. He also made an effort on the last day to try to find more animals, driving to remove locations inside the park and we did see a lion standing in front of us, very close.
I would recommend Serengeti Green Tanzania to anyone looking for a small professional safari company for a group. I am sure you will enjoy the tour as much as we did.
65+ years of age | Experience level: 2-5 safaris
Sello our guide was Enthusiastic and informative.
You will learn more than you think you will. Be prepared to review your thinking.
50-65 years of age | Experience level: first safari
Rose, from The Luxury Safari Group, went over and above to ensure we had an excellent holiday
This was our first trip to South Africa with our son and first ever safari experience. The Luxury Safari Group and in particular Rose, ensured we had the most memorable experience. From the very moment of checking into our first hotel in Cape Town we were totally looked after. Rose had ensured all the days were organised perfectly. Our experience at the safari was unbelievable and the service at the hotel impeccable!! As this was our first time on a safari, I had loads of questions and Rose happily answered all. She had made all the arrangements and we did not have think about anything while on holiday. A true epic experience. A big thank you Rose and to The Luxury Safari Group
NL
20-35 years of age | Experience level: first safari
A safari we will never forget!
Last September, by boyfriend and I went to Zambia to see this beautiful country and its amazing wildlife. We booked the 5-days untamed lower Zambezi tour, and we loved every single minute of it!
On day 1, we met Daniel, a great man who drove us from lusaka to our stay outside of the park, and guided us during these days to make sure everything went according to plan. Also, if we had any questions, he was there to answer all of them and even make changes in the schedule to make sure we had the biggest chance to see the big five. The drive from Lusaka to our stay (and back after 5 days) took 5 hours, but we were not bored for a single minute! Daniel told us everything about Zambia: the culture, the tribes, how this country developed over time and what if faces this current year. I was amazed by his stories, and he was also very interested in how our country (the Netherlands) works. We could ask him every question, and he was not held back in giving us an honest answer. That is wat amazed me so much, not every country is the same, so you can lean so much from each other. He drive with us in the park and joined a few of the boat trips, and also has great knowledge about the park! Some days he joined us for dinner, and we continued these conversations and had a big laugh.
Not far from the park, we picked up Jacob, our guide through the park, and we noticed that he has unlimited knowledge about the park and everything it has to offer. He had deep love for nature, the animals, the people, it was amazing to see him work. He knew how to get around, how to read the animals, and taught us a lot about the nature and how this animals thrive in it. But also about the challenges it faces during the drought this year. He asks you wat you want to see, and when we mentioned we wanted to see the mating pair on day 2, we saw that he immediately loved this idea. He spent almost the entire day, discussing tactics with Daniel and our driver, where to go and how to do this while not disturbing nature and the animals. This was a difficult task, because the lions were hidden war in the closed bushes. At one time, I said the following: Jacob, even if it does not work out and we cannot see them, I had a great day watching you just trying with all the pasion you show. But he did not stop: and yes, we did get to see the mating lion pair! And this did not disappoint, it was amazing. At the end of the week, he managed to show us the entire big5!! The entire week he showed respect for the animals and nature, and he showed us everything without disturbing the park. That was amazing!
When we arrived at our stay, we met Javis (I hope im writhing his name correctly), our cook, and he definitely knows his way around the kitchen. Every day, he made the most delicious meals for us, everytime it tasted amazing! They were different every day, and he managed to surprise us every time with what he had planned for us. We were very happy that he joined our trip!
I would 10000% recommend this organization, and especially the three men in my story that made our stay unforgettable. We loved every minute of it, and we wish them all the best. We will never forget them, and we will tell everyone we know about this trip!
LT
35-50 years of age | Experience level: first safari
A memorable experience in the land of the Maasai
It was an amazing experience with Axis Africa Expedition & Safaris. Guide John Jackson the best of the best!
service,
travel route,
food,
An authentic place to stay
All the service staff deserve the best reviews!
I recommend it to those who like authenticity, a fun guide and paradise in simplicity.
It's unforgettable!
(automatic translation from Lithuanian)
CN
20-35 years of age | Experience level: first safari
super helpful consultant Stephen and experienced guide Peter
We contact with Stephen and he always responds us promptly, even in the very early morning. He provides us with many useful information and be good with offering different options, which we value much. Guide Peter is Masai which makes him allowed to drive off the main way in Masai Mara national reserve, which is super super important to get close to the wild cats. He is knowledgeable with animals and masai culture. Really appreciate their supportive and warm guide for the whole trip!
AE
35-50 years of age | Experience level: 2-5 safaris
Excellent tour operator
I came to Zim to celebrate my birthday, Arthur did a great job ensuring that we have a very memorable stay. The itinerary, the different activities, the coordination with the service providers, the birthday surprises, the great communication with us made this whole trip my best trip so far. I highly recommend ASM and would definitely come back again to Zim through them.
35-50 years of age | Experience level: first safari
Amazing Bucket List Experience
We highly recommend booking your safari with Wildlife Safaris! We had a seamless experience right from the first contact online. They quickly responded and gave detailed answers to all of my many MANY questions. The online payment system was smooth. Then the safari itself was an unbelievably wonderful experience. Our guide Hoppy was extremely friendly and knowledgeable and we managed to see everything we were aiming to see! Truly the bucket list experience that we were looking for!