20-35 years of age | Experience level: first safari
Friendly, knowledgeable, helpful, attentive
We had an amazing safari experience! Our tour guide truly made the trip unforgettable. He was incredibly kind, helpful, and attentive throughout the journey, making sure we were comfortable and had the best chance to see wildlife. His knowledge and enthusiasm added so much to the experience. Highly recommend!
20-35 years of age | Experience level: first safari
What an experience
Our safari with Serengeti Smile was nothing short of unforgettable! what truly made the experience special was our incredible guide, Champion. His knowledge of the wildlife, warm personality, and genuine passion for what he does brought the whole adventure to life. He went above and beyond to make sure we saw the best of the Serengeti and always felt comfortable and safe. Thanks to Champion, we didn’t just see the animals — we understood their behaviors, habitats, and stories. This trip has given us memories to last a lifetime, and we couldn’t recommend Serengeti Smile (and Champion!) more highly.
CN
20-35 years of age | Experience level: first safari
5 star safari
Johny Jackson is an exceptional Safari guide whose expertise and passion for wildlife made our safari unforgettable. With his deep knowledge of animal behavior and local ecosystems, he skillfully led us to spot lions, elephants, giraffes, and rare bird species in their natural habitats. We highly recommend him to anyone seeking an authentic, awe-inspiring wildlife adventure in Africa.
CA
Amazing Safari with Abdul and Serengeti Clarity
Our safari experience with Serengeti Clarity was amazing! Our guide, Abdul, has 12 years of experience. He had amazing knowledge of all the animals and the different terrain in the Serengeti. He could even smell when some animals (hippos) were near!
There are a lot of safari vehicles in the parks, and most of the other guides stay near the main road. This meant that when an animal was seen there was a huge crowd. However, with Abdul, he brought us where very few guides go and this is where we saw the most lions, elephants, leopards and cheetahs. Since there were few guides in these areas we were able to get closer to the animals and get the best pictures. We were able to see every other animal we hoped to see - lions, hippos, buffalo, giraffes, leopards, cheetahs, elephants, rhinos and so many more.
Abdul made our safari better than we could've ever expected. He is such a nice and friendly person, which really makes a difference when you are spending all day, every day with your guide. You can tell Abdul is very passionate about his job, getting excited every time we saw a new animal and truly wanted us to see everything we came to see. I highly recommend booking your Tanzanian safari with Abdul and Serengeti Clarity!
50-65 years of age | Experience level: over 5 safaris
Brilliant communication
We booked a family safari at Amboseli, Tsavo West and Taita Hills. The accommodation at Kibo Safari Camp and Severin Camp was beyond excellent. There was some communication regarding dates and type of accommodation; while booking, all of our changes were accommodated by Leisure Escapes. Our driver Duncan was very attentive and suggested different timings and waited patiently to watch the animals. We managed to see all the Big Five and more. Water and blankets were provided. Throughout the safari. We asked them to pick us up from Nairobi and drop us in Diani, which was a five-hour drive away from the last safari location, which they did with grace. Thank you for a brilliant experience.
JP
50-65 years of age | Experience level: first safari
Excellent memorable safari tour with George, Gosheni
We have really good luck to have George, Gosheni as our safari tour guide for our first trip to Africa.
He arranged our 8 days safari tour in Tanzania perfectly.
Thanks to his excellent hospitality and arrangements, we managed to see a lot of great moments.
E.g. Elephants, we saw a lot of different amazing scenes like a huge family in the element spring Tarangire, a family teaching a calf how to swim, two calfs training how to fight in the Manyara NP etc..
In addition to his excellent knowledge about Tanzania and the circle of life in Safari with his well experience, he has a great personality.
Although I can’t speak English, he was always communicating smoothly with me.
Always kind, reliable, polite not only to us but also all locals and visitors (all nationalities).
Thanks to his great kindness, we also saw people in Tanzania helping each others.
In addition to that, he was cleaning the vehicle every day and we felt comfortable in the vehicle as well.
He taught us Swahili and we enjoyed with people in Swahili as well.
He cooked also lunch for us on the first and second day which was just lovely and delicious.
We can definitely recommend George as the best amazing tour guide to all.
JP
35-50 years of age | Experience level: first safari
Glorious days with George, Gosheni in Tanzania
This is the first time for us to visit Africa and experience the safari tour.
We are really glad and very lucky to have George, Gosheni as our tour guide.
The tour guide for the long journey is the most importance.
Thanks to his incredible professional arrangements and kindness, it is the best journey ever which we will never forget it.
Our tour was 8 days starting from Arusha NP, then Tarangire NP, Ngorongoro Conservation Area, Serengeti NP and Lake Manyara NP.
He has the erudite knowledge not only about the Safari world but also all about Tanzania.
On the way to journey, he was also showing us the life in Tanzania with his deep and clear explanations.
We really enjoyed the glorious days thanks to him.
During the safari game drives, he always knows when the amazing moments.
It was always the best perfect timing in the great moments.
We met a lot of lovely families of lions, leopards, cheetahs, elephants, baboons, hippos, dikdiks, hyenas etc..
He knows what will happen in next a few seconds. We were always in the best position to see the wonderful moments and could take the great photos.
On top of that, even though we have already met e.g. lions, he showed us the different scenes. We saw a male lion walking, two females walking to the other females, females with a lot of cubs, three males chilling etc.. far exceeded our expectations every day.
I can't express my gratitude in words.
We will definitely ask him to be together as our tour guide for next safari in the future.
Asante Sana, George!!!!!
20-35 years of age | Experience level: first safari
This was the most unprofessional and disappointing experience I've had with a tour operator
If I could give them 0 stars, I would. Our experience with Southern African Tours, operated by Bianca and Craig, was deeply disappointing and frustrating. What was meant to be a stress-free and enjoyable trip to South Africa quickly turned into a logistical disaster due to severe mismanagement—or worse, a complete scam.
We paid the full amount for our trip before departure, trusting that everything would be organized as promised. Unfortunately, that trust was misplaced. Despite repeated requests, we never received any confirmation numbers, booking references, or documentation for internal flights, accommodations, or excursions. Upon arrival, it became clear that none of the arrangements had actually been made.
Left with no choice, we had to rebook everything ourselves on the ground—last-minute flights, hotels, tours—at significant extra cost and with a great deal of stress. It was incredibly disheartening and completely avoidable.
Communication from Bianca and Craig was always inconsistent, but became nonexistent once the issues emerged. To date, we’ve received no resolution, no explanation, and no refund.
I strongly caution anyone considering this agency: do your due diligence. Our experience felt not just unprofessional, but exploitative. Travel is supposed to be enjoyable and enriching—this was the opposite
20-35 years of age | Experience level: 2-5 safaris
Absolutely amazing from start to finish
Doing a safari in Africa is an incredible experience, but it can feel overwhelming when it comes to planning. There are so many options to choose from: different safaris, camps, number of days, and even logistics in the city where the tours depart. Trying to organize all of this from abroad in a country you don’t know can be challenging. That’s why I’m so grateful for Kelvin and his team, who did an outstanding job. They answered every single question I had, and they went above and beyond. By paying attention to my personality through our messages, they guided me to create the best possible experience tailored to my needs while still working within my budget. Out of all the safari providers I researched, Kelvin was by far the most honest. He shared such specific and detailed information, things most people don’t usually tell you, that I felt confident I was making the best decision.
Kelvin and his team didn’t just focus on the safari itself. They helped me with every step before and after, even with things that weren’t directly related. For example, they assisted me in buying local bus tickets that weren’t available online for tourists, and Kelvin personally made sure we got safely on the bus back to our city for our return flight. I truly felt that I mattered to them, not just my money.
The safari experience itself was just as extraordinary. If you love lions, this is the perfect place to see plenty of them. The vehicle we traveled in was always comfortable and a proper 4x4, which makes a big difference. In another safari with a different provider, I was taken in a minibus, and I can assure you it’s not the same. This time everything was perfect.
I also got to try two different types of camps: a mid-range lodge, which was amazing, and a camping experience in tents. At first, I was nervous about the tents, but Kelvin made sure to recommend the right day and location so that I could enjoy it with minimal discomfort. It turned out to be much better than I expected.
We also had a chef traveling with us who cooked delicious meals every day. I was a bit worried about the food, since it’s such a different region, but it was actually really good.
Doing a safari is already a once-in-a-lifetime adventure, but having the right team to organize it makes all the difference. At first, I hesitated about choosing Shenga since they are relatively new and didn’t have as many reviews as others. But the service Kelvin gave me during the quotation process was so outstanding that I decided to take the risk, and I am so glad I did, because it couldn’t have turned out any better.
Thank you, Kelvin and your entire team, for turning my dream trip into a dream come true!
CN
20-35 years of age | Experience level: first safari
The travel agency also has Chinese customer service, which makes us feel very considerate. The guide's connection and the travel agency's customer ser
This trip was a real pleasure. The park is huge, and the animals were hard to find. Our guide, Salomon, was always there to help me find the animals. He was always helpful with any questions I had, and he was always there to help. I believe everyone will have a great experience with him.
(automatic translation from Chinese)
