HU
20-35 years of age | Experience level: first safari
Experienced, careful driver, great eyes to spot animals, sometimes impatient and not tolerant
Our package was overall great value for money. Although we booked a budget shared tour, our accommodation was still in lodges with private bathrooms, which was a very pleasant surprise. Communication with the agency was excellent—they were responsive and tried to handle any challenges (for example hot water shortage).
We also felt very lucky on the safari itself, as we were able to see almost all the major animals and even some rarer ones, such as a serval cat.
One improvement we would suggest is to group travellers who stay in the same or nearby lodges, as this would reduce travel time and allow for more game drives. Another small downside was that our driver became impatient when a tour member requested to look for lion cubs, repeatedly saying he could not guarantee sightings. While we understand this, a bit more patience and warmth would have made the experience even better.
Overall, we would still highly recommend booking a tour with Wild Horizon, just with a request for a more patient and welcoming guide.
IT
20-35 years of age | Experience level: first safari
Well-organized safari, beautiful lodges, and very kind staff.
We had a good experience with this tour operator and would recommend them. Everything was well organized, and we didn’t have any problems during our trip. They also took care of all our domestic flights.
The lodges they selected for us were excellent – we really enjoyed our stays there and the atmosphere. Our driver was also very skilled and always kind and helpful, which made the safari even more enjoyable.
One small suggestion for improvement would be to better coordinate the accommodation of participants traveling together in the same jeep. Because the lodges were quite far apart, a significant amount of time was spent each day picking everyone up and dropping them off. Optimizing this aspect would make the safaris even more enjoyable.
35-50 years of age | Experience level: over 5 safaris
Well Organised
We had a 7 day trip starting with Masai Mara, Lake Naivasha and ending in Amboseli. I got 3 different quotes and Axis definitely offered the best rates, even giving us a budget option, mid-range and luxury and we went with mid-range. Lucy from Axis was amazing, patient and so helpful. We communicated mainly via whatsapp which was convenient and she always responded even out of business hours, which she did not have to do but always got back to me. She was patient when we needed to add group members and when they had to cancel, gave me alternate accommodation options to review when we asked and really helped plan a great trip.
We had to pay a 30% deposit to secure our booking and had the option of only paying the balance on Day 1 of the safari but we opted to pay the balance before we arrival and this turned out to be a good decision - you are taken to Axis offices before you set off on safari and they were SO busy! So it was convenient that we had already paid.
There were long travel days in between locations but Ken was an amazing driver and really made an effort to get us there as early as possible and safely. He also did his utmost to get us a good sighting while on safari even amongst the many, many safari vehicles.
Overall I would definitely recommend Axis when choosing a tour operator to help plan your trip, they take out all the hassle and offered fair rates.
50-65 years of age | Experience level: first safari
Punctual, friendly and smart
It was a memorable trip. Didn't face any challenges in regards to time management, our guide always on time and always in touch checking on us. ****
AR
50-65 years of age | Experience level: first safari
Tian is a very good driver.
The trip was great!! Tian was very kind to me when I had a problem at a stop along the route where my credit card was stolen.
(automatic translation from Spanish)
IL
under20 years of age | Experience level: 2-5 safaris
He was very organized and considerate
Henry is a very nice person, takes care of you and makes you feel safe and that everything is under control. He listens to problems and knows how to provide solutions and improve what is needed according to the traveler's needs. The trip he organized was very interesting, challenging and educational about this beautiful country. He has a very high value for money and tries to avoid unnecessary waste and unnecessary costs, and for the attractions he is responsible for, he will always try to find an ideal and affordable price.
ES
35-50 years of age | Experience level: 2-5 safaris
Driver was very good
Good Safari, Wachamba did a good job. He was fun and helpful with us. I recommend him for a Safari.
KR
20-35 years of age | Experience level: first safari
The communication was okay, if something arised they proactively tried to solve the problems.
We received a good airport pick up service even if it was a late time. However the game driver, we felt a bit disappointed about the communication style and how he managed the complaints raised by the customers.
MY
50-65 years of age | Experience level: 2-5 safaris
Fun and excited...
We would like to thank Mr Edward of Wheel Experience for making our 3 nights tour in Moshi and Arusha so memorable. We also like to thank the tour guides, Mr Lucas and Mr Atman for teaching us to sing the “Jumbo” song. Not to forget, our driver Mr Hamdan for excellent driving and assisting us with halal meals.
The package is simple but we have so much funs especially visiting Kilimanjaro and Serval Wildlife. The accommodation in Moshi is just like staying at home while in Arusha full of greens. You guys are the best!!!
65+ years of age | Experience level: first safari
Review about Ziwa Rhino and Wildlife Ranch by Helene
Arrived late morning as temps warmed. Rhinos were resting and nursing under shade trees.