20-35 years of age | Experience level: first safari
good
After choosing suricata on Safari go, I added their WhatsApp. The price is transparent, the itinerary is clear, and the response is also very timely.
Our tour guide Golden is very friendly and professional, just like a zoologist! He has sharp eyes and is very quick to find animals. This time, except for the leopard, we have gathered all the other big five!
Tarangire is like an appetizer, there are many elephants, and it will be very exciting after entering Serengeti and Ngorongoro in the next three days! Elephants, zebras, antelopes, hyenas, warthogs, lions, buffaloes, wildebeests, giraffes, ostriches, hippos, crocodiles, cheetahs and various rare birds have the opportunity to see.
Accommodation mid-range I think the conditions are very good, there is a hot shower in the tent, and the comfort is also very good. And suricata's accommodation is in the grassland, you can hear the roar of lions and the sound of hyenas at night, which is exciting🤩
Sometimes they will change your itinerary temporarily, but it is acceptable to me.
(automatic translation from Chinese)
AE
35-50 years of age | Experience level: first safari
He was great and amazing
This the best safari and everything was super great
DE
20-35 years of age | Experience level: 2-5 safaris
Our guide Godfrey always made sure we had an amazing time!
Everything was well organised, the accommodation (tents/bed/showers) were clean and comfortable. Everything was provided for us. We didn’t need to worry about a thing. Godfrey, our guide, knows and explained a lot about the animals, which was great. We learned so much! Richard, our cook, did amazing work. The food was delicious!
We had the best time!
US
35-50 years of age | Experience level: first safari
Brett is super helpful, easy to work with, and makes planning a trip stress-free.
Sun Safaris was amazing to work with. The communication was clear and quick, and everything was so well-organized. They made the whole experience stress-free. Highly recommend them to anyone planning a safari!
AE
20-35 years of age | Experience level: 2-5 safaris
The most loving and amazing guy
Lucas and his partner are amazing very genuine and nice guys with full knowledge very friendly and loving people they Will leave a mark on your heart for sure
Keep doing the good work and best wishes for you ❤️
DE
20-35 years of age | Experience level: 2-5 safaris
We had a great experience with our guide Jose!
We had an amazing experience with our guide Jose! He always made sure we all say every animal. We got luck with all the animals we saw! Jose told us a lot about the animals and the parks and answer all the questions we had.
ES
50-65 years of age | Experience level: first safari
Feeling deceived
Services contracted: Fully customized private safaris, 4 days Amboseli, Tsavo West and East and 9 days Samburu, Buffalo Springs, Aberdare, L.Naivasha, L.Nakuru, Hell's Gate and Maasai Mara.
First of all, I want to put on record the positive aspects:
- Smooth communication with quick responses from Stephen during pre-hire planning.
- Willingness to adapt the tours and accommodations to our requirements.
- Experienced and qualified drivers.
I am writing this review 5 months after the safari because in those months Stephen from Pride of Africa assured me that he was looking into ways to compensate for the problems I describe below.
- Problems with payments. I paid a deposit by wire transfer to secure the booking. The balance was to be paid upon arrival in Nairobi in USD, but most of the banknotes I had with me were refused. They said they would only accept freshly printed notes, even though the older notes I had were perfectly legal. They also refused to accept payment by credit card or wire transfer. We spent hours at the ATMs until we had reached the maximum on my cards. The driver offered to make up the difference in cash and accept the payment via bank transfer later.
- Non-compliance with the programme. The visit to Samburu Park was cancelled, thus saving the entrance fees, but we have not been refunded. The safari in Aberdare Park was limited to 1 hour in the cafeteria of the Ark Tree Lodge, despite the fact that we had indicated from the beginning that we were not interested in visiting the lodge but wanted to do some of the trekking to the numerous waterfalls in the park. At Lake Naivasha the tickets for the boat trip and visit of the island turned out not to be included despite both activities being included in the programme (the justification was that the programme included the entrance fees to the parks, but that Lake Naivasha was not a ‘park’ (??).
- Non-compliance with the Masai Mara programme. It included 4 game drives in the park: the first in the afternoon on day one after the scheduled lunch at the lodge where we were to arrive at noon, 2 full-day safaris and the last one in the morning before the scheduled departure for Nairobi at noon. However, the driver delayed leaving the previous park (Lake Nakuru) and made several stops along the way, meaning we arrived too late for the first safari. On the last day, the safari was reduced to a drive between the entrance gate near our lodge and the exit gate closest to the road to Nairobi, in a manoeuvre by the driver to save on entrance fees by justifying at the checkpoints that we had only crossed the park on our way from the lodge (we even went through the checkpoints with the roof closed so as not to look like we were coming from a game drive). We reported these irregularities to Stephen before we left Kenya and asked for a refund of the unpaid entrance fees, but since then he has only postponed the resolution (claiming that he had to complain to the driver) and has avoided refunding the money to date.
US
50-65 years of age | Experience level: first safari
A friendly, amazing and knowledgeable host!
What an amazing experience! From RISHEM that booked the package for me—he was super responsive and help me all along the way. The coolest shuttle drivers, the game drivers and the host JANINE at Damula camp. WOW I was blown away. For the price you get everything included and we met super cool fellow travelers. I highly recommend go with them -at the price point you cannot do better. ALSO PLEASE TIP YOUR DRIVER AND YOUR HOST.
NL
50-65 years of age | Experience level: first safari
Good communications,in time pick up and very nice tour
Very nice,good communications,on time picking up.
US
20-35 years of age | Experience level: first safari
Communicative and Welcoming
From start to finish, Leopard Orchid Safaris were professional, kind, and accommodating. I was nervous, as a solo female traveler to go on a safari by myself and especially with a male guide, however Sammi was so kind and welcoming. He made me feel comfortable and safe. He was so knowledgeable and made sure I truly enjoyed my time. I would 10000% recommend this company and Sammi as a guide. I plan to recommend any and all friends who want to go to Kenya to book with this company.