Safari Reviews

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Matrishva Vyas   –  
India IN
Visited: January 2018 Reviewed: Feb 11, 2018

35-50 years of age  |  Experience level: over 5 safaris

Review about Lake Manyara National Park by Matrishva Vyas
Overall rating
3/5

Manyarra can be considered as an opener, a soft introduction to exciting safari ahead in Serengeti and Ndutu area.
For bird lovers it is good, and the fact that it is on the way and breaks the journey time, it must be explored.

Rudiger Schultz   –  
Finland FI
Visited: January 2018 Reviewed: Feb 7, 2018

50-65 years of age  |  Experience level: over 5 safaris

About: Tanzania
A lot of nerves needed
Overall rating
3/5

This is merely a Review about Gombe Track & Safari, The Mahale Nationalpark, their guiding and accommodation as well as the Coast View Resort Hotel in Kigoma.
I was picked up in Dar from my hotel early in the morning and in time and brought to the airport. My flight with Tanzania Air was also very good and smooth. I arrived on the schedule in Kigoma where a car from the Gombe Track and Safari was waiting for. In addition to a driver, a cook was provided, who served me in Mahale very well. The car was in a bad shape and not suitable for the rough road of 107 km which I mentioned already on our way to the park. But we made it. After an exhausting trip, lasting 6 hours we reached the village from where a boat trip was organized. This speedboat hacked me through the waves so that my back was badly aching for hours after my arrival. However the most pleasant moments I had in Mahale although my driver from the Gombe Safari company had sent the boat to pick me up again for my return one day to early. We however got that settled well and I could stay as it was planned for 4 days enjoying the jungle and the Chimps I had paid for.
The boat came on the 23rd of January to pick me up again. It was late because of the rough waves on lake Tanganyika. The driver had been sleeping in his car overnight because he came one day too early. It was exactly the same car as on the trip to Mahale. This time happened what I had been expecting during our first trip. The car broke because of electrical problems after 35 km in the middle of nowhere on a hot and dusty road in the wilderness. Some Daladala busses dropped by until it got dark. I urged the driver several times to get into contact with Joshua, the manager of the company, several times. Joshua came to pick us up at 9 pm when it was already dark and brought us to Kigoma, where we arrived at 00:30, totally exhausted, dirty and sweaty at the booked hotel (Kigoma Coast View Resort) which has a 4 Star reputation. The receptionist, a girl had already fell asleep but opened us the door and has let me in into my room. Dirty as I was I wanted to get a cold shower but noticed, that there was no water in the hotel. The shower could not be used, the toilet not be flushed until the next morning from 7:45 am to 8:20 am, when the hotel manager allowed to put on the pump, which delivered the water into the rooms. So I had to sleep dirty and sweaty as I was in my sheets, getting no sleep at all. After taking my shower in the morning I waited to be picked up by Joshua and demanded to see the idiot of manager of that hotel and made clear that this kind of treatment of guest is not only unacceptable but a crime to the paying customer. He apologized but didn't give my money back which would have been the only acceptable way to proceed. I have been regularly in Tanzania for 7 years as a voluntary pediatrician and seen a lot of inconvenience but never have been in a situation like this. This hotel should be put onto a black list for avoiding damage to other customers. Also Gombe Safaris should have offered a compensation for all the problems with the car and for booking this hotel. I was offered a lunch on the day I left. I am sorry to say that but I have the impression after many years being in Afrika that companies which are running under local, african personnel and not able to offer proper level of service and endanger their customers. The next time I am taking a Safari I will make sure who is running the company. This should be a warning to every tourist coming from Europe or the States or Australia to pick their services carefully, avoiding local companies.

Tobin   –  
United States US
Visited: January 2018 Reviewed: Feb 5, 2018

20-35 years of age  |  Experience level: 2-5 safaris

Great planning, mediocre execution
3/5

We booked a 4 day Serengeti honeymoon through Walter with a 5-day Zanzibar add-on. We chose to book with him because he was easy to communicate with and seemed extremely knowledgeable. The detailed trip descriptions customized for the season gave me confidence that he would arrange a great trip for us.

Altogether, Walter's recommendations for lodging were all spot on. All the accommodation he recommended were truly outstanding.

Reasons for the 3-star review:

1) My most serious complaint was our guide named Anderson. While he was a safe driver, always punctual, and seemed very competent at finding game we had an unbelievably hard time communicating with him and that really put a damper on the trip for us. To give you some background, I have lived in the Middle East and Africa for extended periods of time so I would consider myself adept at speaking with non-native English speakers. However, both me and my wife found ourselves constantly frustrated. Anderson could not teach us much about the nature that we came to see nor could he answer our questions. To be honest, we would ask a question and usually get a completely off-the-wall answer as he didn't understand what we had asked. Eventually driving around gets boring if you don't know what you're really looking at with any depth! Other travelers and their guides we met along the way did not seem to have this issue.

2) There were some permit issues entering two of the parks, each one causing a 1-2 hour delay when we would have preferred to have been relaxing in the lodge. The driver tried to tell me it was the network, the park employees clarified it was poor preparations although didn't further elaborate. I ended up having to pay entrance fees to one park which I did get reimbursed for.

3) Our guide decided to go off the road in Serengeti to get closer to some lions. It was our first day and we had no idea that this wasn't allowed. Sure enough, the rangers came and we had to follow them back towards the airport (nearly an hour away in the wrong direction) for our driver to get a 'ticket.' About 5 minutes into this drive they stopped and motioned our driver out of the car. Next thing we knew our driver was asking us for money to bribe the rangers. I said I would not give him money. A few minutes later we were on our way without paying a fine. I have no idea what exactly was going on... I have no idea if this is a setup or common occurrence but it certainly left a bad taste in our mouth.

4) The airport transfer that Walter arranged for us in Zanzibar consisted of an hour of entrapped salesmanship. The transfer company he contracted was also a 'tour company' and spent the hour pushing countless tour options which we were not at all interested in. We both arrived with headaches.

Bottom line: I would trust Walter's planning again but I'd be weary of your guide. I honestly would go so far as to talk with your guide on the phone ahead to be sure you can communicate. Don't trust other's TripAdvisor notes mentioning guides because ours actually had a few decent comments!


Chiara   –  
Italy IT
Visited: January 2018 Reviewed: Jan 30, 2018

35-50 years of age  |  Experience level: first safari

Review about Saadani National Park by Chiara
Overall rating
3/5

Saadani park is not very populated: it is hard to spot lions and zebras for example. It is interesting because it is located on the coast: there are bushes, a river and the Ocean as well. Due to our lack of experience and to the lack of information from the tour operator we have chosen, this safari was very badly organized: I think that even if Saadani is a small park, there is no point to go there for less than 3 days. You have to take into consideration several elements that could overturn the original plan: for these reasons you need to take some time to enjoy the wild nature, have time for a walk and so on.

Chiara   –  
Italy IT
Visited: January 2018 Reviewed: Jan 30, 2018

35-50 years of age  |  Experience level: first safari

About: Tanzania
It was my first, in Saadani N.P.: for sure I will organize better next time!
Overall rating
3/5

For my friend and I it was the first safari: we were in Zanzibar, so we decided to visit Saadani National Park(closer and smaller), even if we knew that it was not the best and most "populated" African park. Unfortunately the agency we chose was not clear about the duration of the journey from Dar Es Salaam port to the park. We had several issues with our car until we got stuck into the mud: I know people may say it is part of the adventure... however, it is not funny when you have less than 2 days.... In the end we did not make the boat safari to see crocodiles and hippos because in the morning the tide was not at the correct level...I am wondering why we did not make it in the previous afternoon then! For sure, it was very exciting for 2 Europeans to spot giraffes, monkeys and above all a big lonely elephant. We were expecting something more, especially a real guide, not only a silent driver who seems to be annoyed by us... accommodation was ok, but for a possibile future safari, I would not take selousrufijihippoadventure.com into consideration. Anyway, I think that this was just a start and that we have learnt something for next safari.

Danny Horan   –  
Canada CA
Visited: June 2017 Reviewed: Jan 21, 2018

50-65 years of age  |  Experience level: first safari

Entertaining, eye opening.
Overall rating
3/5

Viva Safari did a fairly good job, I should qualify that my budget did not allow me to be to demanding , the guides were recent graduates, very friendly, but they never left the paved roads in the park, pretty much anyone could have rented a car and did what we did and saw what we saw.

Evert   –  
Netherlands NL
Visited: November 2017 Reviewed: Jan 10, 2018

35-50 years of age  |  Experience level: 2-5 safaris

Communication difficult, great tour
3/5

It took me a while to decide on which gorilla tour from which tour operator to choose. I was looking around for one day tours starting from Kabale or Kisoro. I booked a tour with Gatatu, which had both a good price and good reviews (on safaribookings.com).

Contact with Gatatu was by e-mail with the owner. In his first e-mail to me he said that I would pay at the start of the safari either in Gatatu’s office or to my guide. But because Gatatu had to buy my gorilla permit for the trekking date I asked if I shouldn’t pay for at least the permit before. Then I received a reply that money did have to be transferred to Gatatu’s account.

I had to transfer the full amount which I did, but Gatatu did not buy the permit before the money was received. One week later they had received the money, but it took 3 more days until I received a message from the owner saying he bought the permit the day before. The waiting for Gatatu buying the permit (in total 9 days after payment) and telling me about it made me pretty nervous as I had read that permits could be sold out. Also the payment information I first received turned out to be incorrect and after finding out they had received the money it still took 2 days for Gatatu to buy the permit.

The gorilla tour itself was great. First I could enjoy the landscape during the early morning drive from Kabale to Bwindi Park. Mist was hanging over the valleys, a beautiful sight. Then during the gorilla tour we had found the gorillas very quickly and they came very close, especially 2 babies.

AyBee   –  
France FR
Visited: December 2017 Reviewed: Jan 8, 2018

35-50 years of age  |  Experience level: first safari

Review about Lake Manyara National Park by AyBee
Overall rating
3/5

Going to manyara at the end is not really worth it, too much bush, more difficult to spot animals, there are apparently climbing tigers, but difficult to find.
there were thousands of flamingos, but they are too far to really understand how many they are.

Rebecca   –  
Germany DE
Visited: December 2017 Reviewed: Jan 7, 2018

Satisfactory safari provisioning
3/5

I chose Crystal Safaris after reading reviews and comparing prices for safaris on this website. They seemed to be solid value for the price, which was the case. I had booked for 3 days to Murchison Falls, then expanded to 6 days. My email interactions with Barbara were fine; she responded quickly with information. However, I wish that more information about the hotels would be included in the package description. I was not prepared for the quality of the room in Paraa Lodge - I expected to have AC and a view, but neither was provided. Knowing more about the hotel prior would have allowed me to manage my expectations, and not be disappointed.

Our driver, George, was very good and attentive to our needs. He did a great job on the game drive to find nearly all animals present in the park - the only one he couldn't find was the leopard, which is not surprising. On our last day with the tour, in Entebbe, George was needed for another tour, so we got a different guide. This guy must have been new to the company, because he did not have quite the same skills and personability as George.

Overall I was satisfied with the tour and would recommend Crystal Safaris.

Leandro Rosa Novo Vita   –  
Brazil BR
Visited: December 2017 Reviewed: Jan 6, 2018

20-35 years of age  |  Experience level: 2-5 safaris

Review about Lake Manyara National Park by Leandro Rosa Novo Vita
Overall rating
3/5

Beautiful scenery. Lush vegetation and mountains. It lacks diversity of animals and predators tough.

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