35-50 years of age | Experience level: 2-5 safaris
Awesome
Guides are well informed, very helpful and always on time.
Very kind and quite flexible and accommodating.
CN
35-50 years of age | Experience level: first safari
repsonsible and an appropriate trip planner
communications: timely
service: good
value for money: good
reliability: good, at least not run away
CN
20-35 years of age | Experience level: first safari
Overall, a satisfactory trip was planned.
During the designated process of this trip, Leisureway's response was very timely and provided WeChat service for Chinese people, which was very convenient.
Perhaps due to the peak season of the National Day holiday, we encountered the problem of hotel overbooking. The booked hotel was informed before triggering that it needed to be replaced, but the salesperson gave us several acceptable options. Most of the hotels that were replaced were acceptable although there has been no upgrade or even some downgrade.
But most importantly, the guide service provided was also good. Therefore, we were quite satisfied with this trip.
IN
35-50 years of age | Experience level: 2-5 safaris
Nature Insight Safaris made our Kenya trip seamless, joyful, and truly unforgettable.
We recently travelled to Kenya with Nature Insight Safaris, and it was an absolutely wonderful experience! From start to finish, everything was perfectly planned and executed with great attention to detail.
Thanks to their professional team, our itinerary was seamless — we could comfortably cover all the destinations we had hoped for and were lucky enough to spot almost every animal on our list. The hotels they selected were excellent, and we were pleasantly surprised by the availability of delicious Indian vegetarian food everywhere we stayed.
A special mention to our amazing guide Sammi and coordinator Audrey — both were extremely knowledgeable, warm, and made sure every part of our journey was smooth and memorable. My kids had a fantastic time too, which says a lot about how family-friendly the entire experience was.
We were referred to Nature Insight Safaris by a friend who travels often to Kenya, and we’re so glad we took her recommendation. We’d definitely recommend them to anyone planning a trip to Kenya!
CN
20-35 years of age | Experience level: 2-5 safaris
Great experience made possible with well organized team and special thanks to our guide Boni.
Detailed trips sharing and information guidebook provided beforehand based on customization request. Clear briefing and agenda listed with flexibility I adjust on the start day. Good understanding of information in Kenya.
Great tour guide Boni made the whole trip even better, capturing leopards, lions group, Rhinos etc. he seems to know lots of people on the road and has been working on this for decades.
Price is not the cheapest but worth it as we’re four people.
One thing could improve is to reduce driving hours. Also would be great to know the Flamingo 🦩 migration situation for us to skip some spots as they’re not in Kenya this year.
Overall will definitely recommend.
35-50 years of age | Experience level: first safari
Professional
Had the best trip. Everything was seamless and luxe!
The accommodation, safaris, our drivers couldn’t fault anything.
Thank you to Opa for driving us home.
MT
35-50 years of age | Experience level: first safari
From start to finish the tour was excellent!
I am sure that we had the best driver in all of the Masai Mara, John Mwangi is his name, if you want to watch all the animals, make sure you are fir him by name! He really went out of his way to make sure we watch all the animals and as close as possible! Thank John, you helped me live a lifelong dream!
FR
20-35 years of age | Experience level: first safari
Magical
Bonjour ! Traveling with Heart of Savannah was a dream! Everything ran smoothly, no stress, just pure enjoyment. Naitu organized everything perfectly, and Jennifer and Paul made the experience unforgettable with their kindness and passion. The lodges, especially in the Masai Mara, were amazing. Truly one of the best trips we’ve ever had. Asante sana!
35-50 years of age | Experience level: 2-5 safaris
Erratic driving, rude, cut safari short half a day. No compensation given
Booked a safari through them which had several issues... The driver was erratic, rude, and unsafe (he was on his phone the ENTIRE time while driving at high speeds) and then he cut our Safari short 1/2 a day because 2 of the guests needed to get back to Nairobi for a flight… No compensation was given for the loss of half a day, and when I told Safarishore about the driver’s behavior, they forwarded my message to him while we were still traveling which resulted in an uncomfortable 2 hour drive where he kept aggressively arguing with me and denying his behavior…
Safarishore is just a middle man who sells your Safari package to a driver, and then takes no responsibility for what happens during the trip... Their only offer was “to do better the next time I book with them”… Which obviously they can’t guarantee, nor anyone in their right mind would do… Go with a different operator if you can.
CN
20-35 years of age | Experience level: first safari
Knowledgeable and experienced
We had a 11 days safari trip with Amshar. Edward responded very quickly when we approached for quotation. He adjusted the agenda and hotel per our wish, and provided us with the competitive price compared with other companies.
We enjoyed the trip very much thanks to Aloyce. He helped us buying phone SIM cards and bought us to the supermarket for necessities on the first day. And he shared a lot of knowledge about different animals along the way. We saw all the big five (except Rhino from a very far distance) and the migration of wildebeest and zebras. We are so amazed by all the animals we saw on the way. We had a small hiccup on the way that one of the hotel does not have hot water provided in the shower and it took quite some time to solve the problem. Luckily at the end, they have changed another room for us and we can have hot shower.
We also did a one day hike to Kilimanjaro and one day trip to Materuni waterfall which was highly recommended. African was our hiking guide on first day and he shared so many culture and plant knowledge on the way up to hut. Daniel was our second day guide to waterfall, coffee plantation area and the hot spring, he and the team were so enthusiastic, we felt so welcome and spent such a good day together. However the hot spring is very packed on Sunday when we went, but highly recommend to go on weekend as the hot spring itself is beautiful.