US
20-35 years of age | Experience level: first safari
The tour operator is reliable and trustworthy, providing an excellent and immersive safari experienc
Our recent 7-day safari through Maasai Mara, Lake Nakuru, and Amboseli National Parks was an unforgettable adventure, significantly enhanced by our guide, Sadam. Each park offered its own unique experiences, from exhilarating wildlife sightings to breathtaking landscapes. We enjoyed numerous opportunities to see lions, leopards, cheetahs, elephants, antelopes, and a diverse array of birds. Witnessing nature in all its glory and experiencing the harmonious balance of the ecosystem was truly awe-inspiring. The camping and lodging were also unique and met acceptable standards, adding an exciting dimension to our trip.
Sadam’s expertise and attentiveness were invaluable. His remarkable skill in spotting wildlife and providing insightful information made each game drive both engaging and educational. Beyond his extensive wildlife knowledge, Sadam also shared fascinating cultural insights, enriching our understanding of Kenya. He was always eager to help us find the best spots for photos and maximize our chances of witnessing dynamic wildlife action. A standout moment was witnessing a rare and thrilling scene where two lions expertly coordinated a hunt for wildebeest and gazelles.
However, there are a few areas for improvement. We encountered some delays, particularly at Lake Nakuru, due to payment issues and minor logistical hiccups. Additionally, the itinerary provided by the tour company was somewhat vague regarding timings. A more detailed schedule outlining the duration of game drives, transportation between locations, and other key details would enhance communication and set clearer expectations.
Despite these minor issues, we highly recommend this safari to anyone seeking an immersive wildlife experience in Kenya. The pricing was very reasonable, and the tour company proved to be reliable and trustworthy. We are grateful for this opportunity and thankful to the tour operators for their excellent service.
SG
20-35 years of age | Experience level: first safari
Hotel payment issues at Neptune Safaries Lodge
I am compelled to share my disastrous experience with Bestprice Tours regarding their hotel services. We prepaid 100% for our hotel stay, but upon checking out, the hotel demanded additional payment for the remaining balance, which we had already paid in full.
Bestprice Tours provided a series of excuses, claiming that they had transferred the money but it hadn’t arrived yet, or that there were issues with the money transfer. They even suggested that the driver had received the payment but forgot to settle it with the hotel. It was incredibly frustrating to hear these convoluted lies.
We spent countless hours trying to resolve this issue with them, but in the end, we had no choice but to pay the hotel ourselves just to avoid further delays in our travel plans. We were promised that we could claim the amount back from Bestprice Tours, but two weeks later, we are still waiting for our refund.
This experience has been a complete nightmare, and I urge anyone considering Bestprice Tours to think twice. Their lack of accountability and poor customer service have left us feeling cheated and frustrated. Save yourself the hassle and choose a more reliable tour operator!
US
50-65 years of age | Experience level: first safari
Experience of a Lifetime!
It’s been a week since we returned home from a very special 12-day safari and I’m still beaming. I can’t recommend African Big Cats highly enough -- they were wonderful!
We had the best guide in Obed…he took such great care of us! He was an excellent, knowledgeable guide, a careful driver, respectful of the wildlife, and a fun, agreeable companion who shared his beautiful country with us. We saw everything we hoped to see and more. We stayed at amazing camps, comfortable and accommodating. The staffs at each were welcoming and attentive to our needs and we enjoyed learning more about the local culture. The food was terrific as well! Much credit to the chefs at each location and to African Big Cats who provided us with a picnic feast each lunchtime, with a variety of hot food and even a daily coffee break!
Thank you to everyone at African Big Cats who created such a memorable experience for us!
CN
20-35 years of age | Experience level: first safari
perfect
A very perfect trip. Cynthia spares no effort to answer all kinds of questions to help us solve problems. The tour guide Marcus was great. His English was very good and humorous. He took us to collect the big five and helped us catch the plane. Axis is trustworthy.
CH
65+ years of age | Experience level: over 5 safaris
Review about Masai Mara National Reserve by Nigel
After all this park was made out to be we were fairly disapointed. We saw a good variety of wildlive but only small isolated groups. Mush of the terrain was burnt and void ao anything. This was not due to natural bush fires but controlled burning and it completely ruined any feeling of bush atmosphere.
CH
65+ years of age | Experience level: over 5 safaris
Review about Lake Nakuru National Park by Nigel
We were lucky to see a lot, it feels a bit strange in a national park seeing buildings close by
CH
65+ years of age | Experience level: over 5 safaris
Review about Hell’s Gate National Park by Nigel
Great walk with some interesting wildlife, interesting Masai guide.
CH
65+ years of age | Experience level: over 5 safaris
Review about Amboseli National Park by Nigel
Good quantity and variety of wildlife here, great scenic beauty with the impressive Kilimanjaro as backdrop.
US
35-50 years of age | Experience level: first safari
Review about Masai Mara National Reserve by Robert P Seiden
Breathtaking beauty and got to see the big five and way more
IT
35-50 years of age | Experience level: first safari
amazing
tanzania is an amazing trips we met a lot of people very kindly we saw a lot of animals and the food is terrific.