DE
20-35 years of age | Experience level: first safari
Best Safari
The Safari with edward and Manfred was so nice. Thank you for everything guys. We saw a lot of animals and had a lot of fun!
20-35 years of age | Experience level: first safari
Zachary's Expertise Made All the Difference
Zachary was an outstanding guide who genuinely cared about making our safari special. He shared fascinating facts about every animal we encountered and had an incredible ability to spot wildlife that we would have easily missed. His driving skills on the safari tracks were excellent, and he always ensured our safety and comfort. Every game drive felt unique because of his enthusiasm and experience. We left with unforgettable memories thanks to Zachary. We would gladly request him again for a future safari.
BR
20-35 years of age | Experience level: first safari
Excellent Guide, Mixed Experience with the Agency
Our safari experience was truly memorable, and the absolute highlight of the trip was our guide, Charles.
Charles deserves every one of his 5 stars. He went above and beyond to help us experience the very best of the Serengeti. Thanks to his dedication, we saw every one of the Big Five multiple times, including mothers with cubs, animals hunting and feeding, and many incredibly close wildlife encounters. He always drove safely, had outstanding knowledge about the animals, their behavior and habitats, explained the geography of the region, and shared fascinating facts about Tanzania throughout the journey. More than just a guide, he became a true friend during our safari. We are deeply grateful for everything he did for us.
Regarding Suricata Safaris, we would rate the company 3 stars.
First, we want to recognize what they did well. Everything was organized professionally: they were punctual with every transfer, booked excellent accommodations, and provided a new, comfortable, safe safari vehicle equipped with a refrigerator. We have absolutely no complaints about the logistics or the overall organization of the trip.
However, there are two important issues that we believe the company should address.
The first concerns the way guides are treated during the tour. We found it very disappointing that there were repeatedly not enough plates, cutlery, or meals for our guide, despite our safari being sold as a full-board experience. Throughout the trip, it often felt as though there was not enough food reserved for him. A guide is not simply a driver—he is the person responsible for our safety, our experience, and the success of the safari. He deserves to receive the same meals as the guests, not to wait until everyone else has eaten or rely on leftovers. We were genuinely happy to share our meals with Charles whenever necessary because he had become a great friend. However, this should never be the responsibility of the guests. Suricata should value and care for its guides with the respect and dignity they deserve.
The second point is about the planning and customer service for private safaris. We felt that Suricata is still not fully accustomed to managing customized private tours at the level expected by international travelers.
The Great Migration is what makes the Serengeti world-famous. We traveled in August, precisely when the herds are in the northern Serengeti preparing to cross into the Maasai Mara. For reasons we still do not understand, the company assumed that we were not interested in seeing the migration and planned our entire itinerary only in Central Serengeti.
When someone books a private safari, they expect more than transportation and accommodation. They expect guidance about the best seasonal experiences, explanations of the available options, and questions about how they would like to personalize their itinerary. We naturally assumed that visiting the Great Migration in August was an obvious part of the experience. The company assumed the opposite and never discussed it with us.
To make matters even more confusing, the offer we received included photographs of wildebeest crossing the river, which naturally led us to believe that this experience was part of our itinerary. At no point did the itinerary state that the Great Migration was not included, nor were we ever asked whether we wished to visit it. We believe it is only natural that someone traveling to the Serengeti in August would want to see the event that has made the park famous around the world.
Overall, we had a wonderful safari and created unforgettable memories. We sincerely appreciate the professionalism in organizing the trip and, above all, the exceptional work of Charles.
We share these comments because we believe they represent valuable opportunities for improvement. By taking better care of their guides and providing more proactive, personalized planning for private safaris, Suricata could become an even stronger competitor in the international luxury travel market.
IL
under20 years of age | Experience level: first safari
Amazing experience
We had a really wonderful safari tour in Pilanesberg. Peter took us around the park and did a great job. He was very nice, professional, and helped us spot some amazing wildlife. It was a beautiful experience from start to finish. We highly recommend taking a tour with him.
BR
Serenguetti Safari and Ngorongo crater
Amazing trip with a guide (Charles) who really knows the places that we’ve visited.
DE
35-50 years of age | Experience level: 2-5 safaris
excellent service and memorable safari with passionate people
We had an absolutely fantastic experience with Jambolux Safaris from the very first contact until the end of our trip.
What really stood out was the personal communication. We were in direct contact via WhatsApp throughout the entire planning process and even during our journey. Every question was answered quickly, every small request was taken care of, and it always felt like there was someone available to help us. That gave us a lot of confidence before and during the trip.
The whole safari was perfectly organized. Every transfer, lodge, and activity went exactly as planned, making the entire experience completely stress-free. Everything ran smoothly, and we could simply relax and enjoy our holiday.
A special thank you goes to our guide and driver, Pascal. He was absolutely outstanding—professional, incredibly knowledgeable, friendly, patient, and always in a great mood. His passion for wildlife and his ability to spot animals made every game drive exciting. Beyond that, he was simply wonderful company, and we genuinely enjoyed spending time with him.
We would choose Jambolux again without hesitation and highly recommend them to anyone planning a safari in Kenya. Thank you for an unforgettable adventure!
IT
20-35 years of age | Experience level: first safari
Silent
The Trip went overall well and was well organised, no big problems.
But the most important thing, the Guide that stayed with us for 5 days (Named Mirambo) was more Just a driver, he brought us from point A to point B, and explained Just the minimum regards Animals and cultural staff.
We did a complete safari with 2 days in Serengeti, NgoroNgoro,Tarangire, lake manyara, but there was no passion, and every now and then he was saying "take picture, ok? Can we go?"
When we were asking question, the answer was Just yes or no, nothing more.
And we have been in Tanzania 3 weeks before this so we know how a normal guide is working.
Even Joel from the same Company that brought us to Kilimangiaro, told us more stuff in a couple of hours then Mirambo in 5 days.
IN
50-65 years of age | Experience level: 2-5 safaris
Excellent Explorer
Very good organized tour
Good accommodation provider
Good experienced well behaved cooperative driver cum guide
Our driver in this trip David was excellent and skilled driver
Good time management
SI
20-35 years of age | Experience level: first safari
Our experience was truly wonderful from start to finish.
The organization by the agency was excellent, with everything running smoothly. They were very responsive before our trip, stayed in touch throughout the planning process, and were happy to adapt the itinerary to our wishes and preferences. We always felt well taken care of.
The biggest positive surprise, however, was our guide, Eliah.
From the very first day, he made us feel completely safe and comfortable. He is an outstanding driver, always calm and confident, and we knew we were in good hands no matter the road conditions. He went above and beyond to make sure we saw everything we had hoped for, and thanks to his dedication, we had so many unforgettable wildlife encounters.
His knowledge is simply incredible. He was like a walking Wikipedia, able to answer every question we had about the animals, birds, plants, ecosystems, and Tanzania in general. Every game drive became an opportunity to learn something new.
Every morning the vehicle was spotless, we always arrived safely and on time, and he was happy to stop whenever we wanted to take photos, enjoy the scenery, or simply experience something special.
Beyond all of that, Eliah is genuinely one of the kindest, warmest, and friendliest people we have met. He is always smiling, easy to talk to, incredibly professional, and made every day enjoyable. We always felt that he had everything under control, which allowed us to fully relax and enjoy the experience.
If we ever return to Tanzania, we would absolutely want Eliah as our guide again.
CZ
35-50 years of age | Experience level: first safari
Nkollo and Ringo gave us four unforgettable days
Everything started with friendly, professional communication even before we booked our safari. Mercy from Nkollo was incredibly helpful from the very beginning. She answered all of our questions promptly and guided us through every step of preparing not only for the safari itself but also for our trip to Tanzania. Thanks to her advice, we decided for 4-day tour in Tarangire, Serengeti and Ngorongoro and were able to make the most of the experience with our children.
The best part, however, began when we met our guide, Ringo. His passion and enthusiasm for wildlife are truly contagious. Thanks to his outstanding knowledge of the national parks and animal behavior we were able to see big five. But what more, Ringo went out of his way to make sure each of us got to spend time with our favorite animals, herds of hippos for our son, elephants for me. Ringo trully made every one of our safari wishes come true and was able to answer every question we and our kids had. Even though we were traveling with young children, we felt completely safe at all times. Both we and our kids enjoyed every single minute of the adventure.
Every accommodation arranged by Nkollo was unique in its own way. What they all had in common was warm, welcoming staff, delicious food, and clean, comfortable surroundings. And spending a night in a tent inside the park? What could be better than falling asleep surrounded by a herd of zebras, listening to the sounds of the wild throughout the night, and waking up to giraffes or antelopes right outside your tent?
If you’re planning a safari in Tanzania, don’t think twice - contact Nkollo, ask for Ringo, and let’s go wild!
