ES
20-35 years of age | Experience level: first safari
Amazing safari with an amazing team!
We had an absolutely incredible experience with our guide, Shedrack, and our driver, Leo. Everything was excellent from beginning to end, and we honestly couldn’t have asked for a better team!
Both of them were always very attentive to us, making sure we were comfortable and that we were enjoying every moment of the safari. They really listened to what we wanted to see and made an incredible effort to find all the animals we were hoping to see. One of our biggest goals for this safari was to see the Big Five, and thanks to their dedication, patience and determination, we managed to see all of them! They went above and beyond to make it happen, and it made the experience even more special for us.
Shedrack and Leo are not only very professional, but also incredibly kind, friendly and helpful. We felt very comfortable with them from the very first day, and it was clear that they genuinely wanted us to have the best possible experience.
We also want to give a special mention to Antonia for the amazing organization and management of our trip. From the very beginning, even before we arrived, she was always attentive to us, making sure everything was well organized and that every detail was taken care of so that our trip would be perfect. Her support and attention throughout the whole preparation process gave us complete peace of mind and made everything so easy for us.
They played a huge part in making our trip truly unforgettable. We enjoyed every single moment and created memories that we will keep forever, and a big part of that is thanks to them.
We are extremely happy with the whole experience and would 100% choose Shedrack and Leo again without any hesitation. We couldn’t recommend them enough!
Thank you so much, Shedrack and Leo, for all your effort and dedication and for making our safari such an amazing and unforgettable adventure! Asanteni sana marafiki!!!🦁🐘🦏🐆🐃❤️
20-35 years of age | Experience level: 2-5 safaris
Welcoming
The team at Kenrobs has been so helpful during the planning process, while on safari, and even after the safari ended and I had remaining time in Arusha. Selecting an intinerary was straightforward and communication was always quick. When we had problems with a contracted guide, the team was quick to respond and checked in several times throughout the trip, eventually replacing the guide. Marcel was exceptionally helpful, and even agreed to take me around Arusha on my last day since I had a late flight! I highly recommend.
NZ
20-35 years of age | Experience level: first safari
Pathetic Tour Company
I would strongly advise against booking with Wivi Agency. We found them through SafariBookings and at first everything looked legitimate—the quote and itinerary fit our budget, so we decided to go ahead and paid in full well before our trip. Then, just 1.5 days before our flight, Elias suddenly messaged asking for an extra 1200 USD, saying they had “miscalculated” the quote. We had to cut down our game drives to adjust, and three hours before our flight, Victor contacted us again asking for another 300 USD, claiming they were a small company and not making any profit. When we pushed back, he actually called us “bad people,” which was shocking and extremely unprofessional.
When we landed, things got even worse. At our accommodations, we found out Wivi had only paid the advance, even though we had transferred the full amount to them 10 days earlier. Wivi asked us if we could pay the remaining balance. Luckily, our guide stepped in and paid the outstanding amounts from his own pocket because Wivi wasn’t paying on time, and even though they promised to reimburse him the next day, he still hadn’t received the money until the very end of the trip. Throughout the safari, they kept coming back to us with “miscalculations” and extra charges, including trying to make us pay again for entrance fees we had already covered.
The final day was the most stressful. After our itinerary was completed, our driver asked Wivi for his payment, and they started giving him excuses instead of paying. He refused to drive us to the airport until he got his money, and we were stuck waiting while our flight time was getting closer and closer. We ended up reaching the airport only about an hour before departure, which was completely avoidable if Wivi had handled their responsibilities properly. Even then, Victor was still trying to charge us for things we had already paid, and he remained rude, dismissive, and unwilling to listen to anything we said.
Overall, the trip felt chaotic, financially draining, and emotionally exhausting because of Wivi’s poor planning, last‑minute demands, and lack of professionalism. They even offered a “full refund” 1.5 days before the trip, knowing we had no time to find another operator and no guarantee of when the money would arrive. Trust me—if you want a smooth, enjoyable safari and peace of mind, do not choose Wivi Agency.
65+ years of age | Experience level: first safari
I couldn’t have asked for a more committed person to set up our multi- country safari👍
In my opinion Sara went the extra mile in ensuring our very tight agenda worked.
If I had a question she would respond immediately, no matter what day or time, including weekend.
The itinerary included flights to the Masai Mari, then back to Nairobi and then flights ti Entebbe and on to Kihiti to see the gorillas.
Next was further transfers to Johannesburg and up to Victoria Falls.
Finally, a road transfer to the Chobe in Botswana.
Each accommodation was first class. Each transfer was on time and each safari location was amazing.
Even with airlines changing flight times,Sara made it work.
I cannot speak highly enough of Sara for her dedication…..Thank you for helping us make memories if a lifetime🙏🏻
BD
35-50 years of age
It was a brief tour but a nice one.
I got a transit visa and it was night time. So we did a nice brief trip around addis ababa and cultural night in a restaurant. My guide and his friend are great people to guide me. Thanks a lot.
DK
35-50 years of age | Experience level: first safari
An unforgettable experience
Very competent, helpful and happy porters and guides. They were good at given us individually help and making us feel safe and comfortable in order to get to the top
50-65 years of age | Experience level: first safari
We were very satisfied with that tour operator!r
We had such a good two-days-trip with our guides Miriam and Joseph.
We were a group of deaf women and both were very engaged to communicate with us in sign language.
They showed us a lots of beautiful animals and the great nature of Nyerere National Park. We laughed so much together and had a lot of fun.
Also the boat-safari an the visit in a Massai Boma were nice and very interessting.
Our Lodge were very clean, the rooms big with a nice bath room. The local people, who worked in the lodge had been very friendly and helpful and the service there was realy very good.
All in all it was such a good experience and we can recommend the tour.
Thank you very much Miriam and Joseph
IL
20-35 years of age | Experience level: first safari
Amazing time! Very knowledgeable guide!
Kenaw was a fantastic guide! We got a private tour of the city ~6.5 hours. He drove us around to different spots then we got out and walked as he described the history. We went to Mercato, Menelik's first palace on the mountain, some monuments, some parks, the first coffee shop (delicious), the museum where Lucy is, and the first hotel. He answered essentially every question I threw at him in detail, giving examples too. I'm so glad we chose this over the walking tour, there's no way we could've seen all the important sites on foot. Thank you Kenaw!
50-65 years of age | Experience level: first safari
Fabulous
Our driver Mr. Tman was excellent. He was very informative about the animals and he did his very best to allow to.see as much as we can. He is well aware of the grounds and he has a good sense of humor. The lunch was exceptional. I would recommend this tour to others.
IT
50-65 years of age | Experience level: 2-5 safaris
An unforgettable safari with Raphael
We had a wonderful experience with Uwanda Tours and Safaris. Everything was well organized, communication was clear, and the whole trip felt smooth and reliable from start to finish. Our guide, Raphael, was exceptional: friendly, professional, knowledgeable, and always attentive to our needs. His experience made every game drive more interesting, and he helped make the safari truly memorable. Excellent service and great value for money—we would happily recommend Uwanda Tours and Safaris to anyone planning a safari.
NOTE: I’d recommend avoiding bank transfers if possible, as Tanzanian banks can be slow with timing and communication.
